I have been coming here for a long time when Kevin was the owner. Back then, you could get good…read moreservice at a decent price. Not anymore. I took my car recently and the mechanic misplaced the gas cap. You take your car to the auto service shop to get it fixed, not bring it home with new problems. When I went to the shop to check if the gas cap was there, they flat out refused to look for it and instead accused me of losing it. Like I would try to swindle a business for a $30 gas cap. That's less than what I pay for a full tank of gas. There are plenty of good auto service shops in the area that do fantastic work for reasonable prices and have excellent customer service. I will be taking my vehicle to one of those places.

Been using them for over 8 years on 3 cars…read more Subaru WRX STI. VW R32. Jag F type. Plus some others by other family members. Complex to simple issues all handled fairly and quickly. No issues. This is a guru shop - from simple work to engine rebuilds to even engine swaps, they can do it all. They listen well and they tell you the truth. There are shops out there that say they do the work and don't actually do it...have heard stories. This is not one of those - old fashioned expertise and respect but full bore tech skills. True car nuts. My F-type is super happy using this shop - as is our vr6 R32. I have been to a lot of shops over the years - this is one of the good ones. Highly recommended. I plan to keep supporting them.

I love driving a Benz but I'm not a fan of run-flat tires. For everytime I had an issue with low…read morepressure or tire replacement, Mitch Carr's Auto Service has always come through for me. I have on many occasions called on the day of a car issue and they took me on the spot or first thing the next morning. If you live nearby they will drive you home too. The cost is fair. I really don't mind paying because the service is excellent!

Marcedes expertise, honesty and professionalism. I am from Reston, VA, and has been with Mitch Carr…read morefor over 20 years, I don't mind the distance and now has 4 Mercedes under my possession. Sam has the best car-side manners, he does it the old-fashioned way, always thinks for the customers. A real gem.

Mr. Peter Fuch correctly diagnosed serious structural frame issue for my Mercedes C300, charged a…read morefair price, did a very professional job, in timely manner, and showed me the rusted broken parts removed. No wonder he has successfully built this business over three decades. A "Trustworthy and thorough" professional. Highly recommend.

Mr. Peter (the owner) and his crews are the best in services, quality, and prices. I would…read morerecommend to anyone who looking for a truth worthy business

I've been going to Bill Hamm for over 25 years. In that time, I've had minor & major work done &…read moreit's been excellent most of the time. Have I had issues? Minor ones, yes, (no one's perfect) but Bill has always taken care of them. I've never felt anyone ever lied to me, or tried to get me to pay for unnecessary work. In fact, when I asked if I needed something expensive, Bill would often tell me it wasn't needed, & that it could wait. I'll keep going there until Bill retires. Which, selfishly, I hope is a long way off.

Bill is wonderful! Very reliable and always takes care of our cars. I highly recommend him!read more

Words cannot describe how grateful I am for this shop and Dennis!…read moreas transparent as a mechanic can get and then some, his team helped with some tech issues caused by factory faulty tubing from my sunroof that let water collect in my car. day later i hit a hard pothole and Im on my way to the shop now to pick it up. I am not the best at maintaining my car, one of the reasons i was a bit shameful going in for help but Dennis made the process so comfortable and explained every bit of what they did that I can't see myself going anywhere else. i cannot recommend them enough for people like me and for all the work they do at wayy more reasonable prices compared to dealerships, eternally grateful and this place has now become my GO TO!!

Dennis had been taking care of our BMW's for years! The kids were 5 and 8! Kids are now adults (22…read moreand 25) and taking THEIR cars! Brakes, transmissions and engines have all been serviced there! Reliable, professional and reasonably priced service has kept us loyal customers!

They are back to the original location on Butler Road! The same great knowledgeable, efficient…read moremechanics, honest, reasonable pricing. I took my Volvo there to get fixed after I had been to the Ourisman Service location down the block and they were able to successfully repair my car after Ourisman had bothched a simple repair. Will definitely be back!

Been well served by Bethesda Import Specialists for nearly twenty years and again today. As I said…read morebefore: It is very comforting to have knowledgeable mechanics you can trust, who are well organized, finish their work when promised, and do a great job. In addition to working on our cars in their shop, they have also provided really helpful telephone advice when we have been in a jam on the road - like when warning lights came on when we were on a road trip in Maine, or the time the ignition key would not turn. I highly recommend them.

This is the simplest review I can make: Rob and the folks at Superior are honest, hard working,…read moretrustworthy mechanics that will do best by their customers. What more do you need to know past that!?!?

After a routine maintenance check, I was told I needed my control arm brushings replaced soon since…read morethere was a crack. No pressure to fix immediately. I figured I would fix at my next oil change to save up money. I ended up fixing a month later so didn't have it on my mind during a summer road trip. I felt like I made an informed decision at my own time. "Superior" describes many things about this business! Also, I said I would replace my own wipers and cabin/ engine filters. Bought them and they sat on my stairs for a few weeks. I got a friendly suggestion they needed changing when I went in a month later. Again, no pressure. I have also found it easy and convenient to communicate with them via text, phone and email (once). I get responses in a reasonable & timely manner.

Brought my 2012 Mercedes C300 in for service, and they did exactly what they said they would do…read more The team is friendly, easy to work with, and highly professional. What I appreciate most is how they handle communication. Everything is done through clear text updates that are incredibly easy to understand. They also use an online system where you can review, approve the quote, and handle the payment digitally, which makes the entire process seamless. This is the second vehicle I have trusted them with, and they consistently deliver. It is a massive relief to have a reliable mechanic in the Falls Church area. I highly recommend them.

i brought my mercedes because my computer told me I needed to replace my alternator. And…read moremistakenly believed all the testimonies on his website. Instead of replacing my alternator, owner Sam Dawood, who is either incompetent or disreputable told me both my batteries were malfunctioning and replaced two good Mercedes Benz batteries with 2 interstate batteries V4MTP and MTP48-H-6 both of which the Interstate website will tell you Battery doesn't fit vehicle. He charged me $765.49. Invoice attached. The Following day my computer again told me I needed a new alternator. I returned and he claimed one battery was defective and supposedly replaced. Following day same message appeared. I returned and he then tells me it would take hours of diagnostic testing to "diagnose" and couldn't even give an estimate for repairs until I paid probably around $1,000 just for "diagnosis " which I already knew was the alternator. Instead I drove my mercedes to a mercedes dealership - service. They replaced the alternator and two years later I had No problem with the alternator but with both batteries which failed prematurely since they were not compatible with my mercedes. And although under warranty since they were the incorrect interstate batteries, warranty does not apply. Don't believe any of those testimonials. He keeps hounding you after he services your car to write something nice. They were written under pressure. And don't expect him to honor the warranty. He will claim it was something unrelated to your service. But don't put yourself in that position To begin with. Don't bring your European car to Drive European.