Charged twice for diagnostics, Thay could not determine the problem and told me to go the…read moredealership for service. I would not have minded if the didn't charge for the diagnostics. I asked why the charge...they said "we would be out of business if we did not charge for the diagnostics". Never again!!!

German Cars of Sarasota. They pick and choose the German car they want to work on. I tried to make…read morean appointment but the owner told me the technician is not familiar and that's the word he used, not familiar with my car. A 2004 bmw 330i. He told me to go to Renn Haus another German car technicians. I went there and there service was spectacular. DO NOT USE GERMAN CARS OF SARASOTA. If they don't like your car they don't work on it. HORRIBLE BUSINESS!!

Horrible service! Dishonest! Nasty point person, Miriam. A year ago they were great but with her…read moreworking there- I will NEVER go back. Have you ever watched a person lie to you through their teeth? THEY know they're lying & YOU know they are lying, but they ramble on anyway, repeating themselves, mentioning details irrelevant to the issue, rudely insisting that they went over this before & "Sal was right there" hoping it will gaslight you into agreeing with their version of events? That was my experience. I have my boyfriend as witness & we were quoted $800 estimate on the repairs. (No mention of labor hours). I dropped my car off at 8:10am on a Monday - I nicely asked Miriam to please call me ASAP with a final cost before proceeding & When my car would be repaired. The ENTIRE business day passed with: zero text. Zero phone calls. Zero estimate. No loaner cars either. I had to hitch a ride home from work and back to work the following day. I called AGAIN, and asked very nicely for a final quote on repairs and ETA. The entire day passes- AGAIN! NO text, No phone call. No quote Finally, as I'm en route via uber to the repair shop at 4:10 pm just before they are about to close I get an invoice for $2,000!!! WHAT?!? When I arrive (shook & nearly in tears) Miriam is hostile & insists she went over this before- pointing & shaking a paper neither me or my boyfriend EVER SAW & 6-7 hours of labor we were NEVER told would be the case. It would have been the professional thing to do- to give me the price UPFRONT like I asked and wait for the green light from me BEFORE proceeding to hold my car hostage for 2 days and then not be nasty at the end. Unbelievable! Not a way to run a business. She's running it into the ground with her lack of professionalism, courtesy and severe lack of honesty.

Since I had such great service about a year ago from Rob and the guys @ S&S Mercedes, I took my…read moreMercedes there again today for a maintenance level B service. Rob and his guys were extremely professional, courteous, and accommodating. They recommended some things at very reasonable prices. I was able to work in their waiting area and was done by 11am. I dont live close to this shop but well worth the drive when I know I am dealing with honest, reliable service. Highly recommend!

Honest. Fair. Quick. Real. All characteristics of Milez Complete Auto Care, thanks to Bill and…read moreSherry. We started bringing our vehicles here when it was Factory Tire. Once ownership changed hands, we quickly knew the shop was in good hands. I have trusted them with every car we owned, old and new, Honda, Dodge, Chrysler and more. Bill will make sure you get a thorough inspection. He will listen carefully and ask good questions and will only suggest repairs that he knows are needed. Sherry is great on the phone and remembers who you are with personal customer service that's nearly impossible to find these days. Our Honda Odyssey van went through a period of 7 tires in 11 months thanks to road construction and dumb bad luck. They were great to get me in and out, to be honest about whether a tire could be patched or needed to be replaced. The van now has 292,000 miles and is going strong! Bill and his crew have repaired vacuum systems, broken hoses and belts, AC work, and even a TPM on a stubborn old Dodge Nitro. He says what he means and means what he says. Trust them for quality car care and honest prices.

The MileX team is Knowledgeable, Prompt, courteous, performing work to the highest standard at a…read morereasonable cost. I will recommend them to anyone requiring automobile repairs.

I needed my front bumper replaced. From the moment I got to…read morethe Shop until I picked it up, they were fantastic. Great communication, so friendly. My car looks brand new! Highly recommend!

Untrustworthy Totally stole my insurance deposit. Kept…read moregiving me the runaround on parts. Fabian had me rent a car for a week while my truck was supposed to be in repair. I go back five day later and they hadn't touched my truck. I took my business elsewhere and they refuse to return my insurance deposit. I sent a certified letter requesting my deposit back and was totally ignored. Unprofessional.

Friendly, informative , and prompt service! Fair pricing & quality work!! I would definitely…read morerecommend as I keep coming back for all my needs and get continued good treatment myself from large problems to small!

I can't say enough good things about these folks ! Everyone here provides the best service hands…read moredown I have ever received. I will never go anywhere else with any of my vehicles . Please take my advice BRING YOUR VEHICLE HERE YOU WILL NOT BE DISAPPOINTED.

First mechanic I finally trust. This is now my yearly check up place. Highly recommend. I'm a…read moresingle woman and I hated taking my car in for service. I trust Kaufman more than anyone else.

Nice people, fair prices and everything is explained and photographed. We will be back.read more

Highly Highly recommend David! So after an awful experience with Sarasota Mercedes I started…read moreresearching other avenues and located Star Value. I brought my C300 in and spoke to Dave about the problem I was having. I was fully prepared to have a very large bill coming my way instead I received a phone call from Dave saving me money and he also let me know there was no reason to do the repair that I brought it in for, he that I have a minimum of 10k more miles before that was due. NOT at all what I was told at Sarasota Mercedes. Super honest, I will be a long term customer!!

I have given them a 5 star for years as they serviced my Mercedes for regular service and repairs…read more BUT once you have extended warranty with some company, they won't even give me an appointment. After wanting to change my appointment that I originally had from last year to even asking a February appointment, all they say is we are having to arrange our schedule and never calls me back. I have given up!

The best of best !!!! Always quality service, knowledgeable, great value and reliable. The owners…read moreare the nicest people! 10/10 recommend!! Have taken my car there several times. Never disappoint :)

Incredibly knowledgeable Lyle is great very fair prized. I would definitely trust him with my…read moreCorvette. No questions asked amazing service.