My experience was a great one. When I started to feel a little overwhelmed, my salesperson Joshua was very patient and supportive. The atmosphere was welcoming, and the finance team, service department, and other sales staff were all friendly. Overall, it was a great experience from start to finish. -Latonya Barnes read more

Would give zero stars if I could. Every Hall dealership I've been to (in multiple states) has been stellar at wasting your time, but this one tops them all. I bought my Mazda from here in September 2025 - brand new had a paint chip on it. Took three times for them to fix it. I eventually let it go because they eventually did fix it with all MY follow up. The first time they "fixed" it, the paint was still chipped.. I was told they may have just put a clear coat on it, then I had to tell them even if that was the case I wouldn't call that fixing the paint that was messed up. I take my secondary vehicle, jeep wrangler, to get a state inspection. Passed last year just fine from another shop. Failed this one - they call me to ask if I have the covers for the lights on bumper or else it will fail. I'm like it doesn't come with covers, what exactly is the problem? Nothing has changed since my last inspection. I'm told because they are off road lights they have to be covered. Makes no sense, not in the VAC for state inspections, so I request the person who did the inspection to explain it to me when I get there and show me the exact VAC. I get there to pick up my vehicle, they explain it to me, they have the VAC printed. It's for having more than four lights on the front of my vehicle - a different reason than what was explained to me on the phone. So I'm like what are my options, I'm told I can unplug them.... do it and bring it back the very next day. Failed again. They blamed it on the person who did the inspection and said it was his last day anyways. I don't care if he still works there or not, I'm not trying to get anyone fired. I'm just saying apparently it's a crab shoot what you will fail for each time, even if it's the very next day!!! Guess I have all the time in the world to get state inspections everyday until the magic 8 ball says I can pass. Update: when I took the jeep I also took my Mazda, which passed inspection. They didn't even put a new inspection sticker on the vehicle, so there's two vehicles they messed up. Now I will have to go back again to REQUEST them finish their work. Don't go here unless you're unemployed and can spend all your time bringing your vehicles up to this place. What can this place do right? I drive up there on Sunday and they are closed. Their own website says they open at noon on Sundays. Get there, door says otherwise. read more

Yesterday, just completed my purchase of a 2025 CX-50 Hybrid Premium and can't be more pleased! I had an awesome sales experience at Hall Mazda. I reached out to the sale department of the dealership about two weeks ago while I was still physically in Japan. Told them what I was looking for and my specific and strict timeline and asked if they could accommodate. My sales agent, Dermetris, was super professional from the start, even offering to pick me up from my hotel to go to the dealership, as well as, drive me to the Navy Federal when it came time to get that check. When I finally arrived in Norfolk, and got situated at my hotel, Dermetris arrived in a red CX-50 Hybrid, the exact one I was looking at online. We knocked out a test drive right then and I was super impressed with the car! Once we got back to Hall Mazda though, I noticed this CLEAN looking dark blue color and asked if they had my car in that color, with the same amenities. And Dermetris double checked and sure enough they did! And that was it! Finalized the paperwork and drove away with my new whip! Thanks so much to the crew at Hall Mazda and especially Dermetris for making this process so streamlined and being able to accommodate my strict schedule! read more

Hall Mazda Virginia Beach - New whip 3 - Car Dealers Near Me - Virginia Beach, Virginia

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This review is specifically for the service department. I have utilized Hall the last four years since the purchase of my car at Hall Mazda. Appointments are easy to schedule and typically you can get an appointment within a day on standard oil changes. The service advisor I most often deal with is Jolynn who is phenomenal! The service manager Kamal also is excellent! He is very involved in the frontline with his advisors. Also from service standpoint the young man who shuttles drivers is so friendly. I've had one very large service covered under warranty during parts supply shortages of 2022. They really shined and kept me updated over three weeks. The extended warranty I purchased covered 100%. Recently I had another issue that my extended warranty covered. The purchase of these were much more valuable than expected. Hall treated me so well, no hassles. The waiting area is comfortable. They offer bottle water and coffee. Customers receive updates through their text system that effective. Checkouts are quick and each service you earn points that convert to cash to use on future service. Often a free oil changes. The one area I would love to see added are car washes upon delivery after service. Their competition does it. I'm thrilled that I can recommend Hall Mazda with a full 5 stars. read more

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Joseph H Erik was GREAT. Very patient, very informative, really helped me get the most for my deal, and the exact package I wanted! read more

Francisco did well on showing me my new CX-5. Thank you Hall Mazda for everything and my new car!

Kareem is so helpful, made the experience so much easier and i'm so grateful for the help

Francisco was informative and good at getting us set up thank you for all hall Mazda :)

Wanted to start the new year with a new vehicle and the team over at Hall Mazda went above and beyond to help me. Huge shout out to Dermetris and Glenn; from the moment I walked through the doors they both made sure I was good to go, saw the car I wanted, and was comfortable during the whole buying process. Will recommend Dermetris and Glenn to anyone looking to buy a car read more

Francesco was extremely helpful and knowledgeable. Thank you so much hall mazda for everything

Abraham has been amazing throughout my entire process. I was here for a total different reason but came out with the best experience with all this amazing teamwork I've experienced. Thank you all so much! read more

We have purchased 2 cars from Hall Mazda in the last 2 months - and have had one serviced there. We love our salesman Josh - He made both transactions enjoyable and easy. We highly recommend this dealership and salesman - 5 STARS for JOSH!! Thank you from Jamie and Chris Hall (No relation to Hall Mazda - But we should totally get a discount next time for just having the same last name- Thanks again! Jamie (CX5), Chris (CX50) and Skye (CX30) Hall! read more

I've been coming to Hall Mazda for almost 20 years now, and I've bought my last four vehicles from Mr. Robert Pena. I've always been treated with the utmost respect, and he and the service staff have always ensured my utmost satisfaction. I could not be happier with the quality of their customer service. read more

Brought my car in for service and got oil change. Thank you Hall Mazda, service was quick and im happy with it. Also happy with Jolynn for taking care of me, she was nice and helpful. Francisco followed up after to make sure everything good, really appreciate that. Thanks again Hall Mazda. read more

Went to hall Mazda for a second delivery and Francisco showed me how to do the radio and connected me up. It's nice to have someone go through the vehicle with you. Thanks hall Mazda! read more

We had an absolutely wonderful experience purchasing my daughter's first car, and a huge part of that was thanks to our salesman, Vaughntay Woods. From the moment we walked in, he was patient, friendly, and genuinely focused on helping -- not just selling. Buying a first car can feel overwhelming, especially for a new driver, but he took the time to explain everything clearly, answered every question (and we had a lot!), and made sure my daughter felt comfortable and confident throughout the process. What really stood out was that there was no pressure. He listened to what we needed, stayed within our budget, and helped us find a safe and reliable vehicle that was perfect for her. He treated my daughter with respect and spoke directly to her, which meant a lot -- this was her big milestone, and he made it special instead of stressful. The entire process was smooth, honest, and actually enjoyable -- something you don't always expect when buying a car! We left feeling confident in our purchase and grateful we had someone we could trust guiding us. If you're looking for someone who truly cares about their customers and goes the extra mile, I highly recommend working with him. Thank you for helping make my daughter's first car purchase such a positive memory for our family! read more

Francisco your Delivery Coordinator was great, thanks Hall Mazda! Love my Mazda!!!!!!!!!!!

Betty was very helpful with our vehicle search and purchase. She met us with kindness, assessed our needs, and got us in a vehicle I love.

I had a great experience with Hall Mazada with the process of purchase with my new vehicle. Francisco really help me alot with learning the features that came with the vehicle. As well answering any questions or concerns I my have on my new vehicle. I really appreciate everyone at Hall Mazada that had a hand on the process as well. They maded it easy and very fast. They also explained in detail everything that was going on. I definitely recommend them if you looking for a new vehicle. Go check them out. read more

Great and quick experience! Demetrius was a great salesman and made my process seamless.

I am so impressed with this location. I called yesterday to see what the process would be to get my vehicle inspected. This morning I arrived at Hall Mazda around 8:20 and the check in process was quick and painless. I was told that my vehicle should be ready within an hour. I barely plugged in my computer with the intention of knocking out some work and within 35/40 minutes I was being handed my keys. Super fast service and friendly faces. The waiting area was stocked with beverages and plenty of seating with tables and charging stations available. I will be back when my vehicle needs to be serviced. read more

Hall Mazda Virginia Beach - Waiting area - Car Dealers Near Me - Virginia Beach, Virginia

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Derm was phenomenal! The sales process was informative and efficient. He took his time to make sure we loved the vehicle we where choosing and explained the process in detail! He introduced us to some of the service department staff members which are amazing as well by the way! Everyone was happy to be there, helpful and knowledgeable! All in all I recommend if your buying a car to go with Derm at Hall Mazda of Va beach! read more

Very nice salesmen. We worked with Jordon and Joshua. Pleasant showroom, little of the usual dealership BS. Recommend!

I was greeted by warm friendly people and it was easy to get comfortable so my purchase was easy, Isaiah made it quick and I enjoyed my test drive read more

Robert Pena and the entire team at Hall Mazda went above and beyond to make sure I left with a new car and payments I could afford. They took the time to make sure I was happy with my new Mazda 3 . Just extremely professional customer service. Thank you all so much! read more

so far a great experience. isaiah keene was our sales rep and he was fantastic. very courtiius and knowledgeable about the vehicle. his follow up has been superb. just waiting on certification and some touch up. 6 stars read more

Such wonderful and helpful staff! Dermetris was amazing! So knowledgeable on the vehicles, and answered any questions I had. Even after my purchase, he has been very communicative, following up with me and ensuring everything is running smoothly and to my liking. read more

I bought a vehicle from Hall Mazda this month. I test drove four other competitors and decided to go w Mazda. This is my first Zoom Zoom. I must say, my buying experience was absolutely phenomenal. Everyone was amazing but the MVP goes to my salesman, Dermetris McGirt. He's definitely the reason why I purchased with Hall Mazda. His professionalism, expertise, kindness and non pushy manners were remarkable. Overall, I had a great buying experience with Hall Mazda and I love my vehicle. read more

Matthew Beaty and Matthew Hess were a pleasure to work with, along with all of the other team members. They helped me get the car I wanted at the price I could afford. They made the process smooth and pain free. Highly recommend working with them! read more

Abraham was an absolute gem! He was so patient gave me great options and ended up with an amazing vehicle that exceeded my expectations! Thank you again!!! Will consider Hall Mazda for all my future auto needs read more

Bought from Isaiah. Such a fast experience, super polite, no overly pushy salesman. Completely reshapes the typical dealership experience. Been back here twice, and for a good reason. read more

I had a 10/10 experience at hall Mazda today thank you Isaiah and Richard for helping my husband and I with getting new cars you guys rock, and we will definitely be returning customers to hall Mazda! read more

Had a great experience getting cars for my wife and I, thank you Isaiah and Richard for all your help! We greatly appreciate everything yall have done! read more

Dermetris was excellent and exceptionally transparent with me every step of the buying process, especially as a first time buyer. Would highly recommend! A refreshing change from the "shady" cars salesman out there! read more

Wonderful experience!! The entire process was painless, and you often can not say that about the car buying experience. I had been looking for a vehicle for 5 weeks, testing driving a handful, and expanding my search radius every couple of weeks. I am SO GLAD I found this listing. That same day we looked at 2 other near home, then we drove 100 miles to test drive one at Hall Mazda and at another nearby Mazda dealership. We bought from Hall. I think that says it all. The entire staff was polite, helpful, and genuine. Two other things, the have 'reward points' (check out their website for that), and they even delivered the vehicle to me when it was ready. Thanks to Dermetrius in sales and Desiree the GM. read more

Go see Phillip. We went to Mazda because I had an itch to take a look at the new CX-5. We have an older version, and why not see what's changed? And of course, we drove home with one! My experience from start to finish was what I had hoped for. I was greeted by Phillip outside, and off we went. Phillip was the perfect salesman. No pressure, and was very knowledgeable. The whole team there was very friendly and respectful. The process in my opinion, was way too easy! Haha! I am very fortunate to be in the position I am in life. At other desks, I could hear folks trying to find the best way to buy a car with what they could afford, which in some cases, was all they had. The Mazda folks were all trying to find a way, respectfully, and without judgement, to make this happen. I think I heard a dozen different payment plans, all to make the buyer more comfortable with their payments. To me, that shows a lot about people. And in this case, the Mazda folks seem like good people. When I buy another Mazda, I will come here. Well done. read more

Hall Mazda Virginia Beach - Car Dealers Near Me - Virginia Beach, Virginia

This was my fifth and final visit to a dealership and Hall Mazda underwhelmed me. Jonathan didn't look too thrilled to be working on Black Friday and didn't seem to give two s**ts about me after I mentioned I was just looking to see the CX-5 and not buying (but when has saying, "I'm not looking to buy right now," actually stopped a salesperson from trying?). Jonathan was all reaction and no anticipation - there were pauses and silences in our conversation which only ended when I asked basic questions. Sadly, the answers I received were sparse and lackluster. That just meant more silence, from both of us. It felt like a bad first date where both parties realize they have nothing in common. In this case, Jonathan would've been sitting at an empty dinner table because he was so... apathetic. Jonathan didn't have his business card on him. I had to ask for one, which prompted Jonathan to go back inside to fetch one. Jonathan didn't ask much about my preferences, outside of my budget, and didn't ask for my contact info to follow up with possible leads. Hell, he never asked if I'd like to look inside a CX-5. Dude, I even said, "Yeah, I'm here to take a look at your CX-5." So come the f**k on, that's the one question a customer ALWAYS expects to hear, because even if one sucks at selling, at least the seller can let the product sell itself. Luckily, the CX-5 is slick as hell - I'm leaning towards coppin' if I can find the right trim/package. But it's safe to say I'm not buying from Jonathan - dude didn't care. I hope not all salespeople at Hall Mazda are like this. Are they? JV read more

Bought a car from here a few months back and it went a lot easier/pleasant than I was expecting, especially as a more socially anxious individual. I had Demetrius helping me out and he was very patient with my anxious, indecisive self and was always friendly/kind. Price wise, I had a budget and we easily stuck to it. I definitely recommend asking for Demetrius! read more

Virgil Ware is the BEST! He deserves 10+ stars!! My first communication with Hall Mazda was through their website and eventually was connected to Virgil. He answered all of my questions. He was very patient, personable and friendly. I purchased the CX-5 Grand Touring Reserve. This is the fifth car that I've purchased new and my first Mazda. I fell in love with this car as soon as I sat in the driver's seat. The car sells itself. I REALLY enjoy driving this car everyday! I feel like a kid driving my first car! read more

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Made a decision to purchase from Hall and it was a great one. Kris was patient and willing to answer all my questions. I loved the fact that we were able to text thur the deliberations process. I can't always answer phone calls but I can always text. Clearly it worked in their favor. read more

Hall Mazda Virginia Beach - Thanks kris - Car Dealers Near Me - Virginia Beach, Virginia

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