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    Eurowings Discover

    4.1 (13 reviews)
    Open 8:30 am - 5:00 pm

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    American Airlines - A lovely drive around the airport

    American Airlines

    2.0(56 reviews)
    0.1 mi

    The plane ride was very good not much turbulence, great food and service first class has a lot of…read moreroom. My son got three Dr peppers. FUN! Rita our flight attendant is the

    Can't rate it cause I would do less than zero and they don't allow it. So was forced to put 1 star…read more But it's negative 3 stars. The worst major air carrier in the us and possibly the world! I've never been treated so bad. Had so many delays. Flights that left hours after us made it to the same destination before we did. We were not a priority. We can start by the fact that they had a broken door for 2 days and thought it would be fixed as flight attendants stated the dangers of it. Should have just been a new plane and that should have been fully fixed. The pilot even stated that he almost said no but they assured him it would be functioning. Major blunder on American Airlines. Flight scheduled to leave at 7:37 am. And didn't leave till after 12 pm. All while knowing and didn't inform anyone prior to their arrival. They forced us to spend money in their airports and be the cheap airliner you would expect that changed you for a carry on. But no, this is "AMERICAN". Such a joke. They gave a $12 voucher for food at the airport "only in Miami" and good for only one day. and no alcohol. So what does that do? Makes us spend more money cause we are starving due to their negligence. So they pushed more money out of us all the while making us delayed for other flights, family obligations, jobs and work, etc. with zero care for their client. This is just today. You will be seeing the other negligence in making us wait on a tarmac for 3 hours with no ac on the next review. This company is bad and isn't trying to be better. They care more about dollars than you in the seats. Remember that the next time you choose an air carrier. Don't CHOOSE American. Zero zero positive for anyone to choose them.

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    American Airlines - Airport signs

    Airport signs

    American Airlines - Disgusting food or whatever this is. Asked a flight attendant for a Clorox wipe and she was very rude.

    Disgusting food or whatever this is. Asked a flight attendant for a Clorox wipe and she was very rude.

    American Airlines - Waiting for someone...

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    Waiting for someone...

    Southwest Airlines

    Southwest Airlines

    2.6(20 reviews)
    0.0 mi

    I booked this trip under the new system. I had no luggage, so the luggage issue did not apply on…read morethis trip. I am on the A list, so one of my bags will go at no charge. On this day, I made an in-and-out trip to St. Louis in one day. I woke up at 3 AM and headed to the airport around 4 AM for a 6 AM flight. Traffic on I-75 was interesting. Down to one lane for construction, and you must go slowly for workers' safety. The plane left on time and arrived on time. The return flight YIKES! I was scheduled for a 7:40 return flight. Then it started. Flight delays 8:47, 9:17, 9:52, 10:10, 10:16, 10:25. I arrived 2 hours early, so I was sitting in the airport for 5 hours. Then we received a gate change. We went from one end of the concours to the opposite end--a fine stretch of the legs. I only asked the desk one question: "Will the crew time out?" I was assured they would not. On the plane, we found out they had multiple issues they had to overcome. First, all the people on the plane who were going to miss their connections in St. Louis. They have to get them off the plane AND get their luggage. Very time-consuming. Yet their problems kept going. The plane had a flat tire and needed to be replaced, and all the paperwork and safety checks took longer. This was after they deplaned the passengers. I was not in a bad mood. I was a little upset, but when I heard the woes of the plane, I just chalked it up to oh well, I am retired. When I walked into the home, I had been up for 24 hours. I felt every bit of my age. P.S. The original delay was weather-related.

    Flew from Grand Rapids to Fort Myers. Flew into concourse B at Midway with just enough time to grab…read moresome Garrett's popcorn. I was on standby at Midway and Southwest gave me a seat in the 7th row and checked my bag for free. Flight was quick and pleasant and arrived on time. Only downside was there was a piece of plastic in my coffee. Other than that everything was great

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    Southwest Airlines
    Southwest Airlines - D' Cabin door was open but shut b4 I snapped a pic SWA BNA - ORD T 7-30-24

    D' Cabin door was open but shut b4 I snapped a pic SWA BNA - ORD T 7-30-24

    Southwest Airlines - Terrible service and a waste of money on this airline.

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    Terrible service and a waste of money on this airline.

    JetBlue

    JetBlue

    2.0(22 reviews)
    0.0 mi

    I get it, flying to or from Newark is a nightmare right now, but there is no need for slow,…read moredisorganization in Terminal D today. Once we got on the plane everything was fine, but come on Jet Blue-you gotta communicate better. Airport signs say one thing, the App says another, and the gate workers gave us different info as well. I don't mind flying Jet Blue, but the gate service didn't make this a great experience today. Thankfully the flight attendants were GREAT.

    Extremely disappointed with the check‑in experience at RSW (Southwest Florida International…read moreAirport). My wife was flying to Indonesia on a $1.2k+ round‑trip ticket (Qatar + JetBlue) and got denied check‑in because of how her name appeared, even though she has flown many times domestically and internationally using that format. The staff member, Marvin, was dismissive and unhelpful: 1) He blocked another staffer who offered to assist us using her passport details. 2) He ignored our explanation that her ticket was booked as "Nurmalia Nurmalia" (a common workaround for single‑name travelers) and that U.S. immigration often uses "FNU" ("First Name Unknown"). His colleague later confirmed the FNU practice, but Marvin refused our explanation. He treated us like we had never flown before. My wife has flown many times both domestically in the U.S. and internationally, and has never had an issue with how she books her flight tickets. 3) Despite our calm, polite behavior, he ended the interaction by saying we should just fly with another airline, even though we already had the ticket. His behavior cost us over $1,200, and felt culturally insensitive and unprofessional. We strongly urge JetBlue to review Marvin's conduct and consider whether he should remain a front‑line representative. If you're an international traveler with a single name, be cautious, JetBlue's system and staff may not be prepared to support your situation.

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    JetBlue
    JetBlue
    JetBlue

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    Key West Express

    Key West Express

    3.1(228 reviews)
    12.8 mi

    I'd like to share feedback from a recent experience at two Key West Express locations…read more At the Fort Myers location, the parking attendants and ticket counter staff were notably discourteous -- not the experience customers expect. That said, John and the crew were outstanding: friendly, professional, and genuinely helpful. At the Key West ticket counter, I encountered a similar issue with one staff member who was dismissive when I asked a simple question (gray hair W/ pony tail) -- her own colleague acknowledged it was uncalled for. Key West Express has a strong business model and a lot to offer. Frontline staff are the face of that brand, and a few negative interactions can significantly undermine the customer experience you've worked hard to build. I'd encourage leadership to address this directly, as it's worth protecting what you have. Overall, I would take the Key West Express again for the experience and a 3hrs vs 6hr drive any day - just get dedicated employees! Lastly, I really don't understand why they have such a late departure out of Key West back to Ft Myers -- hotel check out is usually 11am ‍..... what are passengers suppose to do w/ their luggage -- beside leaving it at the hotel....

    One year after taking this ferry down and one year without any new updates to the boat…read more Unfortunately on our way back up from Key West to Fort Myers beach was like sitting on a miniature Tower of Terror ride for 3 hours. Staff was literally helping escort patrons to either the bathroom or areas on the boat that may have had a "smoother ride". For those of us who tried to sleep through the rough ride, a completely belligerent loud patron spent the entire ride screaming his conversation for the entire boat to hear. I'm surprised the bartender never cut him off, this is a huge safety hazard. Again, no wifi available so we all had to suffer through the rough seas, disrespectful patrons and at the end of the ride it still took us closer to 5 hours to arrive from point-to-point.

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    Key West Express
    Key West Express - Sunset from the top deck on the return visit from Key West.

    Sunset from the top deck on the return visit from Key West.

    Key West Express

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    Eurowings Discover - airlines - Updated July 2026

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