Great customer service- everyone I have met has been so friendly, helpful and genuine. I love the…read moresmell of the products they use and it's great that I can tailor my cleanings to what my household needs. This has definitely a game changer in this busy momma's life!

I've been a customer for over 4 years, and they never disappoint. The team is always on time,…read moreprofessional, and friendly. It is such a gift to come home to a sparkling clean house every other week. They make my life so much easier!

Response was quick and was able to get on their schedule the same week. Odey was very kind and…read morefriendly and did a great job! Thank you again!

I do not have a review for the work done. We never got that far. The amount of pressure the owner…read moreused to get us to pay before they cleaned was enough to walk away. Multiple messages immediately back to back telling you to pay up. I didn't have a day open to do it. I'm not paying a deposit until I have a schedule to allow it. The contract is ridiculous. Especially the fine print. If you order them. Pay what was required and they finish early , you would be pro rated. Unless the owner does the cleaning. Then according to her, if she finishes early you pay the full boat because of her experience. That's not how it works. It's a cleaning service. Not a custom car build. You have no say if she cokes to clean. Because if you cancel in a case like that, you pay the whole thing. One example of the nickel and dime mindset. She's not overly friendly either. My hope is she sees this and makes some form of an adjustment but after reading others reviews on a different platform I found she likes to argue with clients. I'm not into arguing about how my carpet was vacuumed. Because I did not use the service it would be inappropriate to give a negative star rating. But I can give everyone a heads up so they know what they are dealing with.

Let me start by saying, Ezabel and her company have restored my faith in on-time service and going…read morethe extra mile as a business. My wife and i keep our home very tidy. Usually we both take a Saturday twice a month when were both home to deep clean, scrub and clean ALL DAY! that was before she got pregnant. In the beginning is wasn't too bad, I am starting to travel more for work and when I'm gone to different time zones and I get back Friday, I'm super burnt out and looking forward to the weekend, not to cleaning. My wife was pretty good with keeping up on the cleaning since she's off work for the pregnancy and able to be home full time. However, her belly is getting so big at 28 weeks she has a hard time bending over and reaching to clean. So during the week she rests and things start to pile up. I tried another cleaning service that I read the bad yelp reviews AFTER I hired them, saw an Instagram ad between the stories and decided they looked professional enough to hire while I was away at a company trade show. They came to the house while I was away, but my wife was home. I paid a negotiated rate for 3hrs of cleaning. The lady came and was extremely slow. Our house ain't that big, it's 2,000sqft 3 beds 3 bath home, we only occupied the Master bedroom with attached bathroom, living room and kitchen, the other 1/2 of the house was untouched and not lived in, because it's just us, and we have no children. The lady used the whole 3 hours and never got past the kitchen, my wife called me and she said this lady is dragging and milking the system, probably because it was the negotiated rate for 3hrs. But anyways, she left and she was super unhappy, I came home that Thursday night after traveling for a week to start cleaning whatever the lady didn't finish, which is the living room and the master bedroom/bathroom. She did a good job on whatever she cleaned but the counter tops and microwave don't take no 3 hours to clean. I explained that to Ezabel, and to be honest I was nervous cause it wasn't cheap to have 1 lady come out and dick around for 3 hours wiping down my microwave and counter tops. Ezabel reassured me that her people are fast, don't waste time and work....after my last experience I was like "ya right, we'll see about that" Well she was right, I got 2 ladies for 2 hours, one cleaning upstairs in the master bedroom/bathroom and one downstairs cleaning the kitchen and living room. And DAMN! They did a GREAT job, actually when I clean I get the shower sparkling white but never mess with the glass surround which has hard water spots. Well they got the hard water spots off AND cleaned the shower, tub and bathroom sinks and counter sparkling clean. I look at all my furniture downstairs and upstairs and there ain't a speck of dust on em. I thought when I put in effort and bust my ass to clean that I could do a pretty good job. Nope! Not even close these ladies killed it, did a wayy better job than I ever could and did it in 2 hours...literally killed it in 2 hours. I'm very happy, we have now hired them on a bi-weekly schedule until the end of the year when my wife gives birth. Will be using them again, and again and again. I don't trust anyone else after this great experience I had.

Update... now the "owner" tried to lie. Review updated to one star…read more I keep all my texts... rookie mistake thinking you could save your ass.... Posted proof of being SCAMMED by this crap business. $540 to half-ass clean 1300 sqft. Stay FAR away from this business. Check the screenshots . As you can see, the owner is a liar. They've clearly done business with me and I stand by what I said. They did a half-ass job cleaning a 1300 sqft condo. How does it take 2 cleaners 4 hours to clean it? I could have cleaned it myself in an hour. They didn't even clean the showers. Cleaning the toilet and wiping down the counter is NOT deep cleaning the bathroom. This was my first and LAST time ever hiring a cleaner. I can clean far better than these clowns myself. I'll never trust a cleaner ever again. Professional, yeah right. Stay FAR away from these guys. Probably better off just cleaning it yourself. Not worth anywhere near $540 to clean 1300 sqft.... That's RIDICULOUS!

Called this company to get a bid they came and gave us a bid we had a family tragedy and so it was…read more3 weeks later that I called to have them come and start work the owner said she needed to come and take another look, my home is new and my children are grown so it's not messy but it is big they made a date and time. I expected them to show up that day and 1 hour prior to appointment they text and said they needed to reschedule til next day never showed up they didn't reach out I called and text no response so very unprofessional for a business I gave them a few weeks as these times they too could have had an issue no follow up they ghosted me.

I will start by saying that this is the first time I've ever hired a professional cleaning service…read more Our family has always done our own cleaning so we weren't too sure what to expect from a professional cleaning service. Anyways, I contacted MCA for a quote and Gina got back to me promptly. She was very specific with the areas that her crew was to clean and I specified that I needed a deep cleaning since we were moving into a "new" home. Gina agreed to the services requested and gave me a quote. Her price was not the cheapest nor the most expensive, but decent. Since she was prompt, specific with what was to be cleaned and had amazing the before and after pictures advertised on her yelp page, we hired her for the services. MCA's cleaning crew arrived on time and expressed understanding of what we needed cleaned. Now, I will say that the crew worked hard on the clean. There is no complaint there. The issue is that after they were done, it was NOWHERE near my standards. As I've said before, this is the first time someone else has cleaned our home. When we clean ourselves, our home has never looked as "uncleaned" as it did after MCA's cleaning service. I get it, if I want it done a certain way (right way) I should do it myself. However, we were extremely busy with the move and figured that for the price we're paying, the cleaning would be decent. My wife had to point out areas that were barely cleaned and asked them to reclean those areas (inside cabinets-stains still present after cleaning but we were able to wipe it off with a wet paper towel, build up in back of the sink-we were able to scrape it off with just our finger nails, hard water spots on the shower doors-easily removed by us with a little bit of elbow grease, dirt in the corners of the cabinets-toothpick solved the problem....). There were so many things--my wife hated having to ask them over and over again to clean the same spots and TELL THEM how to clean things (cleaner stated that she couldn't get some dirt out and we noticed that all she used was a wet towel. My wife asked if she had a cleaner to recommended she spray the cleaner and leave it for a few minutes to break down the grime, which cleaner did and it worked). The problem is that there are a million and one excuses and explanations on why they could clean certain things (most of the things we paid to have clean). They said that their products are natural and not that strong, that the buildup is there due to lack of cleaning/maintenance from previous tenants, that if they cleaned any harder it would scratch our surfaces, that it would take too much time to clean it adequately, etc. etc. My wife felt so bad having to ask them to clean places they've already cleaned multiple times, that she ended up just agreeing that they were done. It was late, they were tired and my wife was hungry/exhausted from a day of moving. When we went to pay, there is an invoice that they require you sign to pay and complete the job. On it, it states that customer: agrees work performed to satisfaction, confirmed that everything is in perfect condition, and that once signed we can no longer complain. My wife disagreed verbally with signing the invoice, telling the cleaners her issue. Again, a million and one excuses. Well, she had to sign because she wanted pay them and excuse them. We appreciate that the cleaners worked hard and were willing to try to clean the spots again and again. Thank you for that. However, labor is wasted if you're not doing it RIGHT and frankly, after this experience we will never hire another cleaner. We've learned that perhaps our standards are just too high or that professional cleaning services just cannot meet our standards. If you have decently high standards in terms of the cleanliness of your home, do the work yourself. I feel like I've just wasted so much money to have to go back and clean everything myself up to my standards. Hopefully, your standards are lower than ours. Edit: Owner has responded and I'm adding pictures to dispute owner's belief that we are asking for "restoration" and not just cleaning. Again, excuses and explanations. It sounds like if your house is more than 10 years old, they cannot clean it. My place is NOWHERE near bad, so it baffles me that a "cleaning professional" cannot take care of it. Thanks for the discount, but it's no good if the job isn't done. Besides, my wife pointed out and UNDERLINED on the invoice that she disagreed with the statement on the invoice of complete satisfaction. She signed to complete the job and pay your people so they could leave and go home. So please don't act like we signed off on being satisfied with the job. That's ludicrous. You added a bunch of crazy statements on the bottom and make us sign it to complete the job, then you go around saying that we were satisfied since we signed. Super shady manipulation. You go your way and we'll go ours. Consumers, save your hard-earned money and go elsewhere.

I submitted a request for quotes through Yelp and Elemental Cleaning was the only company that…read moreresponded to my request. This company communicate with me very well. I was able to schedule a viewing for an estimate very soon and was able to get set up the very next day for cleaning. I am very happy with cleaning, The cleaner(Jenny) was on time and did a phenomenal job. I will be scheduling for continuous cleaning. I appreciate the customer service from Clarissa and Jenny. By the way when gaining the estimate Clarissa negotiate price and explain cleaning process on stubborn stain, I had.

Everything went well. The girls were very nice and were very thorough. My house is very clean and…read moresmells great. Clarissa is great at communicating about what is happening and answering questions.

Debra & Courney arrived on time and did a most excellent job. I totally recommend Dream Team…read moreCleaning.

Amazing! These girls really did a great job at deep…read morecleaning my house! I'm so happy with their service. I got them to continue cleaning!! Thank you!

Gave my clients an incomplete job which I tried to get her to finish upon what she promised for and…read moreshe got hostile. The quote she sent originally included quite a few things and she made it clear that the quote was wrong? Besides that, the sellers of the home stated they paid for "All bedrooms. Ceiling fans, bathrooms, garage, kitchen cabinets, oven, base boards.". Hasina threw a fit when I quoted what the sellers paid for and said that she wouldn't do it unless we paid her more even thought it was already paid for by the sellers. Besides this whole interaction, my buyers reached out to her to ask her some questions about what she did end up cleaning in their new home and Hasina retaliated back with racial language and making fun of "their country". I've never seen any adult woman act like this ever, don't worry though. I'll be calling up all my escrow companies I've used and telling them about your "customer service" so they don't use you. I guess she didn't want to take accountability for her cleaning as the sellers paid for it, meaning she can do a bad job since it'll only affect the buyers.

The ladies made a worse of a mess than to begin with. They reused the same towel that they wipes…read morethe toilet and floors with to clean the counter top. The owner of the business is very rude and impolite and has 0 manners. Does not know how to text and id rather clean my own home than to hire this BS! Don't waste ur money and just clean it urself. Hasina herself is a rude person and I would rather throw my money down the drain than give it to her BS business again!!!!!

Excellent service. Prompt response and very friendly. Strongly recommend…read more Great value. Great people

Wonderful to work with! And the best cleaning service . They do great with the detail and removing…read moremold.