Called this company to get a bid they came and gave us a bid we had a family tragedy and so it was 3 weeks later that I called to have them come and start work the owner said she needed to come and take another look, my home is new and my children are grown so it's not messy but it is big they made a date and time. I expected them to show up that day and 1 hour prior to appointment they text and said they needed to reschedule til next day never showed up they didn't reach out I called and text no response so very unprofessional for a business I gave them a few weeks as these times they too could have had an issue no follow up they ghosted me. read more

I will start by saying that this is the first time I've ever hired a professional cleaning service. Our family has always done our own cleaning so we weren't too sure what to expect from a professional cleaning service. Anyways, I contacted MCA for a quote and Gina got back to me promptly. She was very specific with the areas that her crew was to clean and I specified that I needed a deep cleaning since we were moving into a "new" home. Gina agreed to the services requested and gave me a quote. Her price was not the cheapest nor the most expensive, but decent. Since she was prompt, specific with what was to be cleaned and had amazing the before and after pictures advertised on her yelp page, we hired her for the services. MCA's cleaning crew arrived on time and expressed understanding of what we needed cleaned. Now, I will say that the crew worked hard on the clean. There is no complaint there. The issue is that after they were done, it was NOWHERE near my standards. As I've said before, this is the first time someone else has cleaned our home. When we clean ourselves, our home has never looked as "uncleaned" as it did after MCA's cleaning service. I get it, if I want it done a certain way (right way) I should do it myself. However, we were extremely busy with the move and figured that for the price we're paying, the cleaning would be decent. My wife had to point out areas that were barely cleaned and asked them to reclean those areas (inside cabinets-stains still present after cleaning but we were able to wipe it off with a wet paper towel, build up in back of the sink-we were able to scrape it off with just our finger nails, hard water spots on the shower doors-easily removed by us with a little bit of elbow grease, dirt in the corners of the cabinets-toothpick solved the problem....). There were so many things--my wife hated having to ask them over and over again to clean the same spots and TELL THEM how to clean things (cleaner stated that she couldn't get some dirt out and we noticed that all she used was a wet towel. My wife asked if she had a cleaner to recommended she spray the cleaner and leave it for a few minutes to break down the grime, which cleaner did and it worked). The problem is that there are a million and one excuses and explanations on why they could clean certain things (most of the things we paid to have clean). They said that their products are natural and not that strong, that the buildup is there due to lack of cleaning/maintenance from previous tenants, that if they cleaned any harder it would scratch our surfaces, that it would take too much time to clean it adequately, etc. etc. My wife felt so bad having to ask them to clean places they've already cleaned multiple times, that she ended up just agreeing that they were done. It was late, they were tired and my wife was hungry/exhausted from a day of moving. When we went to pay, there is an invoice that they require you sign to pay and complete the job. On it, it states that customer: agrees work performed to satisfaction, confirmed that everything is in perfect condition, and that once signed we can no longer complain. My wife disagreed verbally with signing the invoice, telling the cleaners her issue. Again, a million and one excuses. Well, she had to sign because she wanted pay them and excuse them. We appreciate that the cleaners worked hard and were willing to try to clean the spots again and again. Thank you for that. However, labor is wasted if you're not doing it RIGHT and frankly, after this experience we will never hire another cleaner. We've learned that perhaps our standards are just too high or that professional cleaning services just cannot meet our standards. If you have decently high standards in terms of the cleanliness of your home, do the work yourself. I feel like I've just wasted so much money to have to go back and clean everything myself up to my standards. Hopefully, your standards are lower than ours. Edit: Owner has responded and I'm adding pictures to dispute owner's belief that we are asking for "restoration" and not just cleaning. Again, excuses and explanations. It sounds like if your house is more than 10 years old, they cannot clean it. My place is NOWHERE near bad, so it baffles me that a "cleaning professional" cannot take care of it. Thanks for the discount, but it's no good if the job isn't done. Besides, my wife pointed out and UNDERLINED on the invoice that she disagreed with the statement on the invoice of complete satisfaction. She signed to complete the job and pay your people so they could leave and go home. So please don't act like we signed off on being satisfied with the job. That's ludicrous. You added a bunch of crazy statements on the bottom and make us sign it to complete the job, then you go around saying that we were satisfied since we signed. Super shady manipulation. You go your way and we'll go ours. Consumers, save your hard-earned money and go elsewhere. read more

MCA Professional Cleaning - This is just some hard water buildup. I could literally take my finger nail and scrape it off easily. - Home Cleaning Near Me

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Lisa and Gloria were simply AMAZING!!! Both ladies were timely, polite and extremely thorough with cleaning my 5 bedroom 4 bath home. I would highly recommend to others and can't wait to use this cleaning company again...thanks so much!!!! read more

MCA Professional Cleaning - Home Cleaning Near Me

The company was on time and they were very polite and professional. I requested a last minute house cleaning and MCA came through and did a wonderful job. Thank you very much, Mike read more

Amazing service! I needed a cleaner a day before my mom came back from her vacation because I got bathroom remodeling done to surprise her. I contacted this service midday for just bathroom cleaning and Maria responded to my request immediately. She had Lisa come by the next morning. They only cleaned what I had asked and touched nothing else. Lisa was sooo friendly, polite, and patient and constantly asked me if I was satisfied with the work to make sure I was happy. I can tell she took her time on it. I would def call them again next time I need more he cleaning. read more

I've been using this company for years now! They have always been prompt and efficient. Price is reasonable and I never have a problem scheduling a cleaning either. Would definitely recommend :) read more

Apparently you're NOT sorry for the inconvenience. A simple apology, or better yet some accountability on your part would have sufficed. If the service provided was sufficient, there would not have been a reason for me to give such a low rating in the first place. Please customers don't waste your time here. read more

I was very impressed with this cleaning service. Maria showed up on time and brought her own supplies. She started with the kitchen which was a disaster! Their website lists what will be cleaned and that's what I got (plus more). I requested 2 extra services for an extra charge (a mountain of dishes and fridge clean out). I got a fair price and was glad to have those ugly chores done! Maria gave me a clean home that smelled as good as it looked! Counters were clean and I got sanitized bathrooms with shiny faucets. The kitchen was beautiful! Floor mopping could have been better, but still OK. The best part was she found my gold bracelet that I lost 2 years ago. It was a Mothers Day gift and I was heartbroken when I couldn't find it (my crazy cats). Maria found it and placed it in plain sight on the dresser. I got a firm quote by text message before service, plus I tipped Maria. Their prices are very reasonable and I definitely plan to use them again. read more

MCA is by far the best professional cleaning service I've used. I say that because I've used countless cleaning services and none can compete w MCA. Maria was very responsive, courteous and friendly. They will ask very specific questions on where you need cleaned and areas to focus on. My kitchen is sparkling clean and smells wonderful! Highly recommended. read more

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Professional indeed. They were one of multiple requests I sent out for a quote and they responded to me right away. They asked very specific questions to make sure what work I wanted done. They came in as a team of 2 and worked the house for 4 hours, including cleaning the fridge spotless. For a 2000+sqft space, I'd say the price was reasonable. I was satisfied with the work that was done and would consider them again. Thank you! read more

I'm selling my home and requested a full detailing. I paid $320 and the tracking in the closets are dirty along with shelving. They showed up a 1/2 late. Not impressed with my return on investment. read more

Lisa has cleaned my house 3 or 4 times. She is so thorough. Every time i come home after she cleans I am so happy. This is the first time i have found someone who does such a great job. read more

An excellent cleaning company. Gina was extremely responsive to all calls, and keeps you up to date on the status and timing of the cleaning crew's arrival. Gina is great to work with and with scheduling. The cleaning crew, led by Juan, was Lisa, Denise, and George....they exceeded all expectations and cleaned everything in the house spotless...they did an exceptional job with all of our blinds. They were on time, and completed a huge task in the time promised. I would definitely recommend them, and use their services again. Lupe and Roger read more

My tenant moved out and did not clean the place as clean as they promised. Right away I had to start looking for a move out cleaning service that could clean ASAP and needs to be detailed cleaning. I found MCA online, I texted back and forth a couple times and asked them when they could come out, and they did right away, even on the same day. Lisa and Gloria did a wonderful job cleaning, when they were done, I went to the house to inspected the place, and whatever I wasn't satisfied with I would tell them, and they would try their best to clean it again. If I ever need cleaning service, I would definitely ask for MCA again! Keep up the good work, I know who I will go to now whenever I need a detailed cleaning service! read more

The MCA Team did an amazing job cleaning a very large and very neglected house which had not been cleaned in a long time. They were extremely professional and hard working. Denise, Lisa and George, thank you! The home sparkles and is ready to hand over to the realtor. I highly recommend MCA. read more

I had a really great experience. I scheduled a last minute apartment cleaning because I was moving out. I messaged about 4 different cleaning providers and MCA was the quickest to reply, the most flexible and the most cost efficient. Once I scheduled the cleaning date I had a last minute work meeting come up but my boyfriend was able to let Rosa in. We gave her instructions on what needed to be done and had her leave the key under the mat before she left. I returned that night to walk through the apartment and grab my key and the apartment was spotless. It looked like the day I moved in and it smelled great. She left a receipt on the counter for me as well. I don't have a single thing I could say I didn't like. Great service overall. read more

We just had Lisa clean our rental house. The people that lived there left it in really bad shape. However, Lisa made it clean, shine, and white like the very first way in that house!!! She was very thorough and We have decided to have this service clean our home on a regular basis!! read more

Job well done! I contacted Gina for a quote on cleaning my rental (I question whether the tenants cleaned it at all during the three years they lived there)! Lisa came out to estimate the job size. The bid was fair for the amount of work required. Lisa cleaned and the house was night and day different! Very positive experience for me. read more

I have them clean my apartment about once a month. They send me a text to remind me that it is time and always have availability when I need it. The prices are amazingly affordable compared to other quotes I received. I love the job they do. Everything is so neat and tidy! I have no idea what they use to get everything so shiny, it the bathroom sparkles! I will continue using this company as long as I live in the area. read more

Lisa from MCA came and cleaned our home in the middle of a move out. Job well done even when things were in her way as we were packing and leaving with tons of things lying around. Would definitely use their services again! read more

We used MCA Professional Cleaning services for about 8 months while we lived in Rancho Cucamonga, CA. They are easy to work with, flexible with our busy schedule, and Lisa always did a fantastic job keeping our townhouse clean. I would highly recommend them to anyone looking for a top-notch cleaning service. read more

Lisa did great job on home, was on time, polite, and diligent. Would definitely use the service again. Response was quick as well; which I appreciated read more

I recently hired MCA Professional Cleaning for a move-out clean. I requested a quote through Yelp and received a response almost immediately. Gina was very responsive and communicated with me via text the day before the scheduled cleaning, in the hours prior to the cleaning, and the following day. Lisa, the cleaner, arrived on-time and did a very thorough job with quality cleaning products. I'm very happy with my experience. read more

Absolutely horrible experience. Spent $400 to have a move-in cleaning done and almost nothing was cleaned! There were still cobwebs in the corners of the rooms and cabinets after they were done. When I tried contacting the business, they told me all managers were out of the country and/or unavailable by telephone. This is my first negative review for a business ever, do NOT waste your money. Update: the owner of the business just called and threatened to sue me if I did not remove my yelp review. Worst mistake I ever made hiring these guys. Be careful if you decide to work with them. They might threaten you with a lawsuit if you're unhappy with the quality of their work! Dear Maria, There was no major construction being done on the house when the workers were there. There were small closet upgrades being done, however my complaint was with the kitchen and bathrooms which were far and removed from this area. Additionally, I did not supervise the work, I was only present for about an hour. The cabinets are not new, that's why I needed them cleaned-I have pictures of the cobwebs and dirt if you would like to see them. I called as soon as I inspected the house. I did not ask for my money back nor did I threaten to sue. I asked to speak to a manager and for the job to be redone at no cost. If you'd like to know, the total number of calls from me to your institution after the cleaning was at least 3. Unfortunately, the cleaners finished late in the evening so my husband had to rush back to sign the papers. Since your company seemed so reputable he didn't think he needed to personally inspect the inside of each and every cabinet and bathroom. I'm extremely disappointed in this lack of customer service. I had been trying to reach a fair and amicable resolution but instead your company accused me of trying to get my money back, yelled at me and threatened to sue me. If you'd like to further discuss this issue, please call or email me; these are much better vehicles for communication than yelp. read more

I called last minute and Maria was very polite and she thankfully fit me in. They did a very good job cleaning all the rooms in my house. They also offered to clean inside the refrigerator, oven, and microwave which is usually extra. I will defiantly use them again. read more

I thought they did a great job overall. I was able to schedule an appointment very quickly and she showed up very close to the scheduled time. I thought the quality of the work was very good and the price was reasonable. The only reason for the 4 stars instead of 5 was that she missed anything I didn't explicitly point out. read more

Terrible and bizarre experience. Felt like high pressure sales. Everyone was very rude. Cash only. Read their responses to critical posts on Yelp. That will give you a feel for how they act. I would never use a company like this again. read more

Maria and her team did an awesome job on our move out cleaning. They paid attention to every detail and did a perfect job. Their attention to detail is exactly what we were looking for. I only wish that I would have found them sooner for everyday cleaning. Their prices were extremely reasonable. I felt comfortable leaving them in our house while we ran errands . Oh....the hard water stains on the shower doors. Not a problem for them ! Great Job! read more

I am very happy with the services I received from MCA. The owner Maria responded to my text message within the hour and was very flexible with making appointment with me. Gloria and Patrice came to my house and did excellect job of cleaning. I even had one stain that I knew there was no chance of them getting out but they try their hardest and actually made it much less noticeable. Before they left they made sure that there was nothing else that they missed or that I needed done. I would definitely use them again. read more

Fast response through Yelp with reasonable quote. They were able to accommodate the day and time I needed on short notice. Lisa came to do a move out clean up for me and was fast and efficient. She is very friendly and pays close attention to detail. I will definitely use MCA again. read more

We have been using MCA Professional Cleaning services for a couple of months now. I am very happy with their Service. Maria is very easy to get in touch with, responsive and accommodating. The lady who comes to our house, Lisa, is such a sweet Girl. She is very reliable, dedicated, very detailed, and a nice person to have around. We have our house cleaned every two weeks, and I love to come back home from work on Lisa's day. House is shiny, clean and smells great. read more

I hired MCA to clean my house back in March prior to surgery because I knew that I wouldn't be able to clean my house afterwards and I wanted a good deep clean. They sent two cleaners and did a great job. They cleaned my whole house including my stove which was a complete mess inside and out and they made it shiny again. I wish I had taken some before and after photos. Anyways it's now August and I've been using MCA every month since that first cleaning in March! Lisa comes out and does a great job. I'm not usually home when she comes, but she even manages to clean when my husband and kids are there. So whether your house needs a good deep cleaning, or if you want monthly service, I recommend giving them a call! read more

MCA took great care of us. I messaged with Maria over Yelp, got a good quote for a move-out clean, and set up payment. The cleaner they sent, Lisa, did great work and she did it all while staying out of the way of three movers that were actively moving me out of my apartment. MCA stepped up for us at the last minute - and on a weekend - and I'm grateful for the help. read more

MCA exceeded our expectations. We called the office on Sunday morning after a long night of moving into our new home. The house was very dusty and the tubs were very dirty. Lisa made our tubs and shower glass doors look brand new! She cleaned every corner of our home. The blinds, floors, windows, baseboards, kitchen and restroom sparkled like new. When we returned home from her cleaning we were all smiles. I will defiantly be a returning customer. Thank you soooooooo much :) read more

Our home feels and looks GREAT! The two ladies who arrived at our home today were awesome. They were prompt, so polite and honest! Thank you for taking us on a Sunday, not to mention, on Fathers Day! We appreciate your time and all of your hard work today! Thank You MCA!!!! read more

Just moved into a filthy, smelly, dander filled home, my allergies flared up at an all time high, but these ladies took care of everything for me! They do awesome work! When I walked in from work today, it smelled fresh and sanitary. Lisa was superb, she payed attention to all of my concerns and now I can sleep comfortably in my new home. Gina was great with communication and assuring my needs were met. I love this local, small business. I will be using them on a regular basis! Glad I found them! read more

First time using a cleaning service and my experience was awesome!! I'm 7 months pregnant and we had a plumbing issue in our bath, which I couldn't clean myself. I called a few places and most didn't want to come out to clean only the bathroom, or were very over priced. So I called MCA and spoke to Lisa, who was very friendly and helpful. Lisa informed me that I lived a bit out of their service area and that they generally didn't clean just the bathroom. But she reassured me that she would try her best to accommodate my request. A few minutes later she sent me a text message that they could do it and gave me a very reasonable price!! I was so relieved. So, not only did they accommodate my request, but they came out that same afternoon!! Rosy was the lady that came to my house, and I was so happy with the service, she was also very friendly and quick, but thorough of course. I will definitely be using them again! THANK YOU MCA PROFESSIONAL CLEANING! read more

Very professional! I was able to have Lisa come clean the same day I inquired about services and she did an excellent job! Definitely recommend this company and will use them for any future services I may need. Thank you! read more

I've been using a cleaning lady that unfortunately would miss a things here & there so after a few cancelled appts I figured it was time to move on. I used MCA for the first time last week and dealt with Gina for the scheduling of the service, which was very convenient since they were able to come out the next day. Lisa & Gloria came out on time. They were both very nice & polite. We went through the home prior to the cleaning since I requested additional services of blinds, ceiling fans, baseboards and window sills. They did a good job, they even made sure I inspected the house before they left. They will be coming over every 3 weeks so based on first impression, Im optimistic that they will continue to do a great job. read more

Great, great service! I needed my rental property cleaned right away. I contacted MCA and received a immediate response. Luckily, there was an available slot within a couple of days of my inquiry. Lisa was amazing and finished cleaning in under the time she had told me. She was friendly and went above and beyond. All in all, I would used MCA again and would recommend them. Great communication and reasonably priced. Great job, ladies! read more