Some may think it would be hard to have an experienced/efficient tech to come out on a Sunday and service your out-of-commission A/C. JP was able to fit us in with his very busy summer schedule. Highly recommend this company. Big Mahalo and appreciate you JP!! -James/Grace Cruz read more

Unfortunately at least one of your techs is a liar. Selling our home - tech saw an opportunity to lie and make money. He tried to tell me I had a leak in my indoor coil - no leak detector, no bubbles, just a finger wipe Told me my pressures were off, I said that could be because the ambient temp is 61 degrees that bull crap might work with homeowners, but not on other HVAC techs. (different HVAC company came out the next day. What do you know.. there's no leak) read more

I called Pineapple Air because my AC wasn't able to cool my house below 83. I can't afford a new system right now and he suggested a cleaning and AC tune up. After they performed the tune up, my system outside is quieter and my house gets a lot cooler! All work was done on the same day. When my system finally does die, he'll be the one I call to replace it read more

You want to use this company!!! My AC was going in & out on a Sunday. I reviewed several companies on line & selected Pineapple Air. I reached out on Sunday late afternoon & I received a call within 20 minutes. On a Sunday .... JP the owner was very kind & listened to my situation. He scheduled me for the next day. Provided a follow up call to let me know, that they were on their way. Arrived on time, assessed the situation with the unit, with a clear and concise explanation including pictures to better explain. They offered 3 viable options. I made the selection, no pressure at all. They went to work & fixed everything. The unit is working beautifully. Best of all they are reasonably priced & with warranties. The service, the manner in which they operate was 5 star all day long. Top notch & I highly recommend them. Thank You Pineapple Air! read more

I Called for annual maintenance/tune up and they were out same day to get it done. They have a great deal going on right now, I recommend these guys to anyone who's looking to have their AC maintained. read more

Where Patrick Riley failed -- wanting to charge $4300 for an A/C fix -- JP and Pineapple Air Heating & Cooling succeeded at $1200. They are now my air conditioning repair and routine service company. Why "Pineapple"? Go to their website and find out! It's a small, no-glam company with humble roots. I highly recommend. read more

Amazing service, even years after the sale. JP replaced my whole AC system a couple of years ago, and every time I've called since, he immediately answers, or calls back quickly, serviced the system often the same day, and really stands behind his work. Pineapple Air is definitely the only place I'll call for service on my AC. read more

Had so proactive work needed on my AC units and Pineapple Air went above and beyond! The work was incredibly detailed and thorough. And can I say how impressed I was on the turn around time!! I called and they were out the next day right before a holiday weekend in the summer. Couldn't say enough great things about this company and staff. I'd give them 10 stars if I could. read more

Pineapple Air Heating & Cooling - New Insulation , wiring and wall seal - Heating & Air Conditioning/HVAC Near Me - Gilbert, Arizona

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I was a finally able to fix my problem, however I'm reviewing the customer service! JP reached out to me after I called him to see if I still needed help. When I called him he was out driving, but took the effort to save my info and follow up with me the next day. Just on customer revive alone, I would use pineapple ac! read more

Pineapple Air responds fast and provides detailed explanations so you can make the best decision. Highly recommend.

Great company, great service. They were able to squeeze me in same day and got my AC up and running inside 20 minutes. Telling me and showing me exactly what was needed and why. read more

Pineapple air has provided excellent and quick service for me when I needed it. I would highly recommend them to anyone who needs their AC maintained or even a new unit. Very professional. If you are looking for an air conditioning company this is where you should go, you will not be disappointed. read more

JP was very nice and came out to our house right away to help out with our emergency.

I trust no one but Pineapple air!! Jon, chino and Christian were an amazing team to work with. Got a new unit installed and they were so thorough explaining everything and were so clean during the process. They took fondly to my dog which I feel we should split custody of because my dog loved them more than me. I highly recommend using them for any needs from service to replacement. Thank you Pineapple Air for everything! read more

Pineapple air came to the rescue when our air conditioning went out on a Friday night! We opted to replace our units since they were 26 years old. Pineapple air was very honest and clear about our options, and gave us all of the information to make an informed decision. Their work was of the highest quality, and their customer service was superb! They have answered numerous questions for me within minutes of my text or call, and I feel at ease knowing they will support us if any issues arise in the future! 10/10, would recommend! read more

Pineapple Air Heating & Cooling - Our new units!! - Heating & Air Conditioning/HVAC Near Me - Gilbert, Arizona

First time getting our HVAC system checked since moving into this house before Summer starts. I was able to quickly get an appointment and JP showed up on time even earlier than expected but reached out to make sure that was ok. He suggested some fixes and we also discussed options for upgrading our system down the road. He was very informative and was able to make the suggested repairs right then. Highly recommend. read more

Top notch service and reasonable pricing! These guys responded quick, went over service options and explained everything in a way that made sense. Once , I decided to move forward with them, they got the crane rented and equipment sourced quickly. They stayed super late finishing up the job. I finally found my forever A/C guy. read more

Pineapple Air Heating & Cooling - Pineapple Air at the office keeping it cool - Heating & Air Conditioning/HVAC Near Me - Gilbert, Arizona

John was very responsive to my text. He came to repair my unit at 6 less than 1 hour after I called. He was efficient and informative about my unit. He was honest and respectful. read more

John at Pineapple air is awesome! We have had to contact him a couple of times and he is always very responsive and quick with service. He is very friendly, reasonable and reliable. I will recommend pineapple air to anyone I come across having issues with HVAC. Thanks for saving us again!!! read more

I'll start off this review by saying I've had nothing but an amazing and superb experience from the start to finish. I called to get an inspection and JP answered and was very thorough and professional. His employees are very punctual and on time. Chino the install manager came exactly on time with his helpers. Our AC is blowing cold air and helping us get through this heat wave. They also provided education regarding how to maximize the longevity of our Air conditioning unit. Thank you once again and I appreciate all the hard work. read more

Highly recommend! Our AC unit was blowing hot air. I called their office and they told me to fill out the service request form online. It was very easy to do, simple questions and didn't take but a minute. Within 30 minutes JP and Chino were at my front door. They did a lot of diagnostic work to assess the unit, took a lot of pictures and the pictures become part of the invoice. They explained everything they were seeing. They did not pressure me into replacing our unit or upselling me on things it didn't sound like it needed. The pricing seemed very reasonable. Fortunately, they had the parts on hand and within an hour my AC unit was fixed and they were on their way. Very personable, professional and efficient. It's wonderful to have a company you can count on to help when things go wrong at the worst time. read more

I wish there were more stars to give.... We Called John when our A/C went out during the hottest summer on record, he came out same day, had us up and running within an hour. He took the time to explain what was wrong, what needed to be done to fix it and gave us a cost estimate (which was more than fair) before doing any repairs. When he was done he reviewed what repairs were made and also gave recommendations for future maintenance. Start to finish we were very impressed with John and his team, they were personable, polite, knowledgeable, helpful and they warranty the work. We will definitely use and recommend Pineapple Air for all heating and cooling needs! read more

JP and Pineapple Air saved the day for my 78 year old mother. Her AC stopped working during a heat wave and after getting the run around from two other companies I luckily found Pineapple. JP answered my phone call and was able to arrive at my mom's house within the hour. He diagnosed the problem and provided an straightforward estimate. He was even willing to speak with an insurance rep on the phone for me and explain the issues. He had the needed parts in his van and was able to get unit back up and running. He was kind, personable, and knowledgeable. This is a company I will call in the future and refer friends to. read more

My 20 year-old system finally gave out. Pineapple Air was quick to come out and assess, offered several options, and helped me make an informed decision. The installers were courteous, professional, and left my house clean. They even called later to make sure the house was cooling down. This is a fantastic company! Highly recommend! read more

Update! Our AC blew a fuse, probably from a power surge. JP had Gunnar back out tonight to fix the fuse problem and for us to get back to sleeping in cool air. What a gem this company is! read more

Pineapple Air Heating & Cooling - New unit! - Heating & Air Conditioning/HVAC Near Me - Gilbert, Arizona

They responded nearly immediately after hours on holiday weekend when our A/C died. Came out next day and examined everything and provided several options and the offer to to the work with guarantee within 24 hours. Our old HVAC company was able to wrap our home warranty into this unit replacement at low expense to us however so we used them this time. I would definitely recommend Pineapple for your consideration as I do believe they are honest and responsible and reasonably priced. read more

My a/c went out. I called Pineapple Air and John picked up on the second ring. Told him my issue and he informed me that he could be at my house within 2-3 hours. 2 hours later he's here with the problem diagnosed and fixed! WOW!! This company I definitely recommend. I'm very impressed. read more

I had someone out to my house in just a few hours and my AC back in good condition all in the same day. Prices seemed fair and the technician was polite and professional. read more

Fast, friendly, & affordable Service! Today JP (the owner) came out and fix an issue I was having with a clogged dishwasher we had, he was efficient in his work, and was able to let me know what the problem was, and fix it!. Definitely an honest worker and owner! Thank you for getting my problem fixed immediately I will definitely be recommending my friends & family!!!! read more

Unbelievable service! Came home Saturday night from a weekend in the mountains to find our A/C at home was out, 93 degrees in the house. Called 4 companies, major TV advertisers, no one was available within 24 hours. Called Pineapple Air because their Google ratings were 5 out of 5 with a dramatic number of reviews (43, if I recall correctly.). They were out in an hour! They gave me a choice, repair tonight (10:30 pm!!!) for $X, or replace tomorrow (Sunday???). Our unit was over 15 years old, so, we decided to replace it next day. Sure enough, late afternoon on a Sunday we had a seriously superior new heating and air conditioning system installed, up and running!! Mind boggling! It just doesn't get any better! read more

Pineapple Air Heating & Cooling - Pineapple - Heating & Air Conditioning/HVAC Near Me - Gilbert, Arizona

JP is not only very knowledgeable about AC units, he is a great person overall. He truly cares about you needs and takes pride in his work. Definitely recommend this company. read more

Just had a new state of the art electronic Air-conditioned by Pineapple Air Heating and Cooling. Owner John Provido immediately came to our home assessed the issue with our AC and provided us with an excellent estimate on a superb state of the art air-conditioner. John and his staff technicians Chino, Gunner and Christian, what a team! Professional, courteous, perfectionist work. Demolition was quick and clean, they took care to Uninstall the old unit and take it down from our attic with no issues. Then, the installation was amazing. The finish, technical set up and checks and balances of the unit, simply perfection. When the unit was started in minutes the house was immediately cooled to a comfortable 70°. Each room was quickly cooled and the vents were blowing cool refrigerated air. I highly recommend Pineapple Air for all your home refrigeration needs, and owner John Provido's expertise. One day service at an excellent price. read more

Pineapple Air Heating & Cooling - Heating & Air Conditioning/HVAC Near Me - Gilbert, Arizona

During the most recent heat wave, my upstairs AC unit started making loud noises one morning and would not cool. I then reached out to about 10 companies on Yelp and understandably the earliest appointment I could make would be for three to four days (!) later. I was also informed that there would usually be a fee just for the visit. As I was debating my next steps, I suddenly remembered Pineapple Air Heating & Cooling from a few weeks prior. I saw one of their colorful vans parked near a Home Depot and remembered the giant pineapple marketing. I decided to google the company and thought "what the heck" and called them up for their availability. I am so glad I did because their service was great. As luck would have it, John, the owner, picked up my call and despite having the day booked, he made time to see my unit later that day. He also did not charge any inspection fees, which was a pleasant surprise. Our experience with John was great - he was a professional and had a good sense of humor. After he finished his inspection, he told us what was needed to repair our unit. We instructed him to order to the part, which took a couple of days to arrive. While the part was in transit, John gave us status updates. When the part finally arrived, John came back to our home and worked tirelessly to make sure we had a unit that cooled. To wrap up my review, I know that when my AC needs some TLC in the future, my only call will go to Pineapple. read more

I called in a haste after being overzealous and attempting to install a smart thermostat during a nice 113 degree day. Well I butchered the install and called several companies in a panic seeing who could fix it immediately. After being brushed off by several companies and pushed back to a month out, Pineapple saved the day. I wish I remember the name but whoever I called went above and beyond. He advised he was swamped with several jobs but wanted to try and help me over the phone to save a service call for a small job. He politely informed me that I had a heat pump (as I was used to a furnace) and that all I had to do was fix a single wire. Boom wire repositioned and the AC was blowing cold again. From now on, I've found my heating and cooling company based on the courteousness and helpfulness of this company. read more

Even though I didn't get to call them till around 330pm, JP (owner) came out that same night. He was very thorough in explaining all the issues with our unit & provided details of the reasonable options he could offer us. His customer service was top of the line & this is why we decided to go with them to get our new unit. Upon delivery & installation, his crew (Chino, Gunner & Christian) extended that same level of excellent customer service. We were blown away, from beginning to end. Even with some of the challenges we faced, they were here every step of the way to get it all squared away. We highly recommend them & will certainly use them again. Thanks, Pineapple Air, for being one of a kind. read more

We were recommended to Pineapple because my niece uses them and they like them...We contacted Pineapple on the weekend (we just needed a tune-up) and we were pleasantly surprised to hear back and setting up an appointment during the week...JP came and was very nice, knowledgeable and efficient...We highly recommend and will use them again... read more

Pineapple Air owner (John) and technician (Matt) installed a new American Standard air handler and heat pump. They were very professional and knowledgable. Excellent customer service! We highly recommend them. A+++ read more

Never bothered to call. I called a second time, they promised to call back. Never did. Can't rate them if they refuse to work.

Hands down best service! Extremely knowledgable and professional. Honest and fair With pricing. Owner is amazing! Will never use another company. read more

The day before I was scheduled to move across country, I was informed that my a/c unit had leaked into my downstairs neighbors condo causing damage to their unit. It was a Saturday in August in Arizona. I called another company first who I previously used and was told they couldn't help me until Sunday night. When I contacted Pineapple, I spoke to John the owner who said he would come to my place that night. He came and quickly diagnosed then fixed the problem. He also did the repairs to the pipe that runs through my neighbors unit. The cost was so far below what I was imagining for an emergency weekend call. I highly recommend Pineapple for the efficiency of the work, the cost, and the kindness they showed to accommodate customers. read more