True North came thru for us when our current A/C company ghosted us…read more Tristen answered our call Memorial Day evening - a real person, not AI! - and got us an appointment the next day. From Tristin, to our technician Jacob, the whole experience was wonderful. The professionalism, knowledge and personality of both made this a great experience for us. They will be our A/C company going forward. Highly recommend!

Jacob did a great job servicing my AC units. Was very clear on the plan and process. Listened to…read morethe concerns we had around the house and educated me on items in question. He took the time to give recommendations for my unit that were noticed (not an up sale but items to be aware of for future recommendations, with photos to explain in detail) Very happy with the experience

The technician from AirTime was professional and courteous at all times…read more The work performed meet all my expectations. An add on service I requested upon his arrival was also done at a fair price and with quality workmanship. Although I was given some bad news about my AC unit it wasn't unexpected and at absolutely no time did I feel like I was being taken advantage of. My experience strongly suggests that AirTime's high customer service reviews are well deserved. If you need an HVAC service I would highly recommend AirTime.

These folks are great! The phone is answered, it is easy to set up appointments, the appointment…read moretimes are held, texts provided when Tech is on way, candid assessment of system and pragmatic suggestions when issues identified (list of issues, prioritized, and recommended approach (not everything identified needs immediate attention!), respectful in house (booties on so not tracking dirt/insulation all over house), Technicians are personable, and they are competitive with pricing and offers.

Had a service appointment with Isaac. He did a diagnostic check and provided me with photo and…read morevideo evidence of all areas of concern. We sat down to discuss options for repair and replacement. Isaac was professional and courteous. Ultimately went with another company for replacement but the experience with Isaac and Superior was great.

Andrew G came out promptly, completely checked out my unit, cleaned it and performed required…read moremaintenance. He was efficient, honest and professional. He even vacuumed below the access area in case any insulation dust fell. Call this company, you'll be glad you did. Jim P, Chandler

Outstanding service. This was my family's first Air Conditioning replacement. The Comfort Advisor…read more(Don) was able to explain everything and was even Abe to point out flaws with other companies and what they were offering. The crew who came out to the house was exceptionally respectful and helpful. They made sure to lay down mats to prevent dirt and even vacuumed after they were done with the job. They worked straight through til the end of the project. As with any Air Conditioning project, the cost is going to be high. But the benefits, the warranty, and the "extras" Sure Temp was able to work out for me was beyond expectation and made it very financially manageable in this economy. Thanks Sure Temp!!!!

A night I faced an issue with my heating system and they showed up a day after it and fixed it…read moreimmediately. I recommend them for your future HVAC issues and routine maintenance.

Hunter is a caring, professional, and honest HVAC professional in a field that experience has…read moretaught me I should not expect much honesty anymore.

My AC was making noise and I had them come out and check it. They said the protective box just was…read moresecure and had come loose. They charged me $80 just for the coming out service fee. They didn't try to sell me anything or make up a problem. I would hire them again.

Travis and his associate from Larson Air Conditioning did an excellent job for us. They replaced…read moreour AC compressor, added sensors, signed us up for service, and took the time to walk us through everything clearly. They were both very nice, had great attitudes, and made the whole experience smooth and easy. We really appreciated their professionalism and would highly recommend working with them again.

Just an exceptional service appointment. Damian was incredibly thorough and absolutely knew his…read moretrade and was both friendly and professional. In the past I've been really disappointed with other air-conditioning service companies. As far as I'm concerned Larson is the best and now the only AC company I'll ever call going forward. Once again, thank you Damian for doing such a complete AC check on our older Trane system. It was a truly pleasant experience!

This company installed my AC unit and have done my maintenance since 2021. The techs are always on…read moretime, knowledgeable and friendly.

The technician came to my house for a late evening service call, checked the entire system, and was…read moreable to diagnose the issue. He was professional, knowledgeable, and respectful. I would recommend this company.

Absolutely the BEST!!! Greg came out fixed the unit, inspected the units - I have two - and only…read morefix what needed to be fixed. I had another company come out and they wanted to replace components that did not need to be replaced, for THREE times what Kilter charged. WTF This is an honest Company lead by Brett. I 100% will use no one else. Shara got everything setup, she is awesome also, perfect client facing employee.

Thank you for coming out so quickly. The dog is very pleased with her tile floor being cold again.read more

In August 2025, my husband and I called The Trusted Tech when our HVAC unit's primary drain pipe…read morewas clogged, forcing rusty water through the secondary. The owner, Lucas, arrived and we could tell he was a good guy, our dog absolutely loved him too! Unlike previous technicians, Lucas inspected the unit thoroughly in the attic and invited my husband up to show him the issue: badly rusted coils that needed eventual replacement. Also a confirmed refrigerant leak that we had mentioned to him causing problems for us the past couple of years. He patiently answered all of our questions, explained costs clearly, and never pressured us into buying a new system. Since we weren't ready for major work, he cleaned both pipes and we told him we would be contacting him for anything HVAC related moving forward. By December, the refrigerant leak caused our heat to fail. Having discussed it since his last visit, my husband and I decided to replace our 15-year-old unit rather than patch ongoing problems. We chose one of Lucas's recommended systems, and he and his team installed it in two days (finishing on New Year's Eve!). They protected our floors with tarps, worked diligently for hours, and Lucas took time to explain every step and answer any questions. We're so grateful to have reliable heat again and look forward to having cool summers without worrying about the unit. Lucas's professionalism, expertise, honesty, and strong work ethic made the entire experience outstanding. Not once did he ever make us feel stupid, which my husband and I appreciated since we're new to homeownership. Lucas is a great guy and we look forward to working with him again in the near future. We highly recommend The Trusted Tech!

Requested help with thermostat installation and Lukas was super helpful on the phone in telling me…read morewhat was wrong. Stayed with me on the phone on a Saturday to make sure that everything was working properly. Gained my trust for life! 100% recommended.

Our A/C units are 29 years old and are starting to go out. As a result I inquired with a few HVAC…read morecompanies to get quotes on a replacement of two units. Alex (owner) was incredible to work with. He came out to our property and did a full evaluation. He caught things that no one else did. One thing that stood out to me was his transparency and honesty around the setup of our systems. We have old suction lines and liquid lines that are not compatible with the new Trane units. He has a solution for that but he was the only one that mentioned this. Some of the other installers that I inquired from also quoted us on the exact same Trane unit and failed to bring this up. In fact, the other companies were going to install a Trane unit on old lines, which would cause early compressor failure and voided the warranty through Trane due to the units being installed on the wrong sized lines in the first place (verified this with Trane). Alex was patient with me through all of my questions, provided examples of what it would look like to replace the lines, and was amazing to work with. Even though we ended up going with a company that made units compatible with our old lines, I am forever grateful to Alex and Ideal Air Conditioning for saving us from dumping a bunch of money to potentially have a premature failure down the road. If replacing the lines was not mandatory, we would have chosen Ideal Air Conditioning in a heartbeat. We plan to use them in the future for all of our HVAC maintenance!

My husband and I first heard of Ideal A/C & Installation at the Phoenix Home Show in January when…read morewe stopped by their booth. We recently purchased a home in Phoenix and were aware that we should have our A/C units serviced in the winter. We had a good feeling from our chat with them, and booked a maintenance call. Matt serviced our A/C units and showed us the condition things were in. As new homeowners, we were unaware of how good or bad the units were, and Matt helped us see we could be running them more efficiently and safely if he made some repairs after servicing. We went ahead with the recommended fixes, and he made all the repairs while he was here. He showed us that he really cares about his customers, and took good care of us when we had a lot of questions we needed help with. A few weeks later, Brian came over to perform a home energy audit and brought to our attention some additional issues that were causing us to leak energy and money. Although it's hard to accept that there's a lot of deferred maintenance we have to spend money on, we trust the team from Ideal and appreciate their review of our home. My father was a very successful commercial HVAC salesman in another state, and I grew up in the world of air conditioner talk and spent a lot of time at his company. The team at Ideal made me feel comfortable, like I felt with my dad's employer. I recommend Ideal - Elaine, Matt and Brian are the ones we worked with and I love that I can really trust them.