Dr. Grinman has been my eye doctor for close to 20 years. He's the only doctor in the small clinic…read more His staff is efficient, helpful, friendly, and professional. I love having an independent eye care office where I know them and they know me. Dr. Grinman has referred me to specialists when needed. It's fun when he weighs in on my frame choices! I think he likes when his patients feel they look good one of his wide array of frame choices. My eye doc for life. (Please don't retire!)

Great help with my daughter picking out glasses after she had trouble finding something she liked…read morecovered by Medicaid/Allkids at another optician. They do have multiple front staff and an optician sat down with my daughter to go through the trays of frames that were covered. Efficiently, the optician picked on possibles to try on (that weren't obviously too big/small) and my daughter narrowed it down to two, and there was a clear favorite. Their staff had been very helpful over the phone, confirming coverage and suggesting when to visit to drop by (since an appointment isn't needed) but that they wanted to manage their customer traffic for COVID.

Stopped in to get an adjustment after my son jumped on me and messed up my glasses. no more…read moreslipping, great professional service, and I can't wait to come back and buy a pair of super cool glasses from them!

Free glasses tightening and adjustment from Neelo! Super kind and generous of him. I'll be back for…read morethe next purchase I have to make.

Great selection of frames plus the optometrist is fabulous. Explains everything carefully, clearly…read more& thoroughly. Great place!!

If you are seeking unparalleled quality of care, look no further. My family and I have been…read morepatients of the optometrist and opticians at Linton for over 25 years - longer than I can remember. The reason is simple: Their professionalism and commitment to service are outstanding. During the pandemic added safety measures were provided, and we were safely served. Today was typical - an accident left me with a broken eyeglasses frame and no spare pair. Within an hour the Lintons had me up and running again with a temporary replacement frame that accommodated my old lenses. (They would not accept payment.) In accordance with the Yelp guidelines, I wish to affirm that my comments were not solicited.

Being new to Chicago, I spent time researching optometrists in the area, and I'm really glad I…read morefound Dr. Shira. My experience with her was excellent, she was knowledgeable, efficient, helpful, and very thorough during the exam. I ended up getting a new glasses prescription since my vision had changed slightly. Dr. Shira was incredibly kind throughout the visit, and I felt well taken care of. Highly recommend!

Since my cataract surgery, I can't be outside in the Sun without my Sunglasses. A few weeks ago…read morethey fell out of my pocket and I accidentally broke them in half. Since I'm not in Chicago, I began to panic...I shipped them back to Dr. Shira and within a week she was able to place the lenses in a new frame and return them to me. It's not just the outstanding service, the excellent inventory and the value...Dr. Shira truly cares about her patients with integrity and courtesy.

I can't recommend Pat and Tammy here. They are kind, experienced, and caring. You'll receive…read moreexcellent service from people that really know what they're doing. A very good local gem of an eye clinic that I highly recommend you check out.

Individualized, excellent care from an independent provider rather than a chain. I have a…read morechallenging refraction, and the lenses I got from New Vision are the best I've had in years. I'm thrilled to be able to see well again, and I felt listened to and cared for throughout the process. Highly recommend.

If I could give 0 stars, I would. I have been going to Custom Eyes in Roscoe Village since 2009…read moreand downtown since 2010 and have had absolutely phenomenal experiences at both locations. The staff were lovely, the service wonderful, and the glasses beautiful. When I moved to Wilmette, I found this was the closest location to my new home, and I will never go back after what I experienced. My husband went first, and told me the staff were obnoxious and aggressive about selling glasses, which was the opposite of our experiences over the last 15+years at the other locations. I went to see for myself, and completely agree. The woman was rude, pushy, and judgmental. When I told her I wanted a second pair and therefore did not want to spend a lot, she got very nasty and rude, and bristled at my decision. When I came to pick up my glasses, she completely ignored me, turning her attention to shoppers and those waiting to see the doctor who obviously did not need to be helped. Her behavior was classless and rude, and she cheapened the experience when clearly this establishment has beautiful items and is part of a lovely larger chain. Evanston, you can learn a lot from the Southport, Roscoe, and LaSalle locations - they have it together! Your nastiness and judgement have no place in such a sweet neighborhood. Please treat customers kindly and respectfully and reserve your judgement for your own purchases.

Oh how I love CustomEyes. When my off-the-shelf readers went to 3.5 and my long distance was no…read morelonger perfect, it was time for progressives. I stopped in at lots of shops and after a visit to CustomEyes I never looked back. The eye business there is personal -- it's about expertise, customer service, and looking good. I cannot believe how many compliments I continue to get on the glasses I've bought at CustomEyes. Manager Laura is wonderful and her staff is a warm and caring bunch. Patient, too! After my first time, everyone in the shop knew my preferences. They are each expert at finding the glasses not that simply look good but that look great. I never stop in without an offer to clean my glasses or check the fit. It's a pleasure to do business there.

I had a new stronger RX from my Optimologist so of course. I looked at only two name-brand stores…read moreLenscrafter and Pearl Vision. the others America's best, vision works, four eyes. We're giving two fair price of one. It wasn't interested in those. I needed Progressive or transitional. lenses were something special. I found out that. The only two brand stores I was interested in buying glasses from had merged and there were both the same companies. both had merged into an Italian lense conglomerate I also learned that almost all of them send their lenses to the same few labs some of the labs were overseas so that's why it takes two or three weeks before you get your glasses back Now I just did not know Where to go with my new prescription A neighbor said he got glasses on Touhy & California thought I'd try it. The very important measuring it determines if you're going to see out of your glasses well or not, so these people how to measure they were using all kinds of strange instruments measuring all kinds of ways for more than an hour It was the best measurement I. ever had. another happy surprise was when I got my new glasses back in just a few days another If that wasn't enough. my bill was very reasonable In comparison with. PearlVision and Lenscrafter's well somebody's got to pay for all that advertising. I've been wearing my new Prescription. glasses with. progressive lenses. for a couple of days and I can see much sharper with them so when I need glasses again, I'm going to go there again. I'm glad my neighbor told me about this place

1-F Optical is amazing. Beautiful store with all the brands! I went in to get my sunglasses…read morerealigned and they did it for free!

Polina and Roman are an eyecare 1-2 punch! Don't know the breakdown, but it seems like Polina…read morehandles the Evanton shop. Roman spearheads the downtown store. Great little shop with good selection of frames, etc. Contemporary, as well as current "retro" styles. I needed to replace a pair of beloved Silhouette frames. They are the only place I could find them in Chicagoland. Later, I later needed an adjustment on the Silhouettes after I accidentally smashed a temple arm. Roman did an excellent job. Highly recommend!

Been a reluctant client here ever since Dr. Fostiak left due to the pandemic…read more I only wanted a refill on a contacts prescription, but they forced me to come in for an eye exam I didn't need. They then made me wait 45 minutes past my appointment time without even offering a quick 15 second apology for overbooking and wasting mine and other peoples' time. I hope wasting my time was worth them losing a customer

The folks here have been extremely professional, especially keeping patients safe, even offering a…read moremask when mine broke. I had a nose pad fall off a pair of glasses I bought from them two years ago. They not only did the repair, they even replaced the remaining pad at no extra cost. I'm glad to do business with people who truly care about their clients.

I was hesitant to go here, as it has a very unassuming exterior and seemingly limited frame…read moreselection and honestly just booked an appointment because I live nearby and needed a new prescription for my lenses. However, I was very pleasantly surprised by my experience!! I had a bit of a wait time before my appointment, but the exam did not take long at all. We figured out my new prescription and then talked about my previous contacts to see if a switch should be made (I was recommended a new daily lens that is good for people with allergies and struggle with dryness- they are AMAZING). They also tested my vision while wearing the new contacts in order to verify that they were the best choice (no other place has done this for me before) and determined to change the prescription a bit. This attention to detail means a lot and made my experience all the better. I had an evening appointment and by the time I was ready to pick my frames, they had technically closed, but they stayed with me and did not rush me at all in picking out my frames. I was very grateful for this! They made sure I had frames that suited me even though I am indecisive and they had already closed. The frames ended up being perfect and my overall favorite pair of glasses ever! This is a feat considering I hadn't changed frames in 3 years. Also, the lenses themselves are phenomenal and the prescription does not change at all even when looking out of the edges of the lenses. Amazing overall!

My Eye Dr has served my wife and daughter for several years, but I have used a different eye…read moredoctor. Because its store was convenient, however, I stopped by to have some frames repaired. The frames had been broken in several places and took some time to repair, but they were back to new condition. When I sought to pay for the , I was told there was no charge. What a wonderful shock! It is a real thrill to have such a customer-friendly business in the neighborhood. P.S. my wife and daughter have always spoken well of My Eye Dr, and now I know why. Five Stars!!!!

Your website says you accept all insurance. Just to be on the safe side, I called and asked if they…read moreaccepted my insurance and they confirmed that they did. "Yes! We accept all insurance!" For my convenience since I had another appointment in Evanston that day, I visited the office to pick out new frames. I was greeted and was told that someone would be with me. There were several stations where some customers were being helped and some employees had no customers. I walked around the lobby to start looking at frames. Sat down for a few minutes and got back up and continued to shop the frames in the store until finally one employee that was sitting there with no customers asked if I needed help. REALLY?! I explained why I was there and she asked if I had insurance and I told her yes. She asked what kind. I told her. Then proceeds to tell me that they DO NOT accept my insurance there. I told explained that I was told by one of her colleagues that they did. She told me maybe I should go downtown. So...poor customer service, bad employee training, uninformed employees. All just bad and a total waste of my time. DO BETTER!