Excellent customer service, great deal, and even came with a portable charger which came in very…read morehandy. Wonderful experience!

My friends and I went on a weekend trip using a rental car from this Enterprise. Two hours into the…read moredrive, the car broke down completely while we were still far out from our destination. Enterprise said they would send someone for us but left us waiting on the side of the road for FOUR hours without ever sending anyone. We eventually had a friend who was able to come pick us up and take us to our destination, but this ruined both our friend's and our vacation day. Enterprise agreed to send a car to our Airbnb, during this time but when we called back a few hours later they denied that promise. They tried to get us to DRIVE three hours to an airport to pick one up! But we had no car! The next morning, then they sent us an hour an a half to another airport to pick up a car, which we had to get a friend to drive me to, but then they HADN'T CALLED the airport and the airport had no cars for us! Our whole weekend away was basically up at this point, and they finally agreed to call us a Lyft to get us back home from my trip. But, they would only pay for HALF of the Lyft costs! Despite them being the reason we were stranded in the first place! This whole experience was frustrating and consumed our entire weekend away. They were consistently unhelpful, making us run in circles to fix the problem they created. Now we are down the cost of the Lyft and our friend had to drive several extra hours and put extra miles on his car to help us through this situation. This is unacceptable, and no business should treat customers this way. I will NEVER be using an Enterprise ever again.

The people who are there are the people who don't know anything exactly what they are doing they…read morecharged me money and stole money from me and they didn't return it to me a money where an insurance company which was paying and they came they charged me where already currently the insurance companies had paid. And nowadays I have not had a favorable response that they make me scrambled or refund my money they are the worst company the worst assistance they have zero * I can give you I do not recommend this company

I never waited this long to get a car at an airport!!! Short staffed and tedious process. This is…read morenot a way to run a business!!!!!

Had a really smooth experience renting from Avis. The staff was friendly, the pickup process was…read morequick, and the car was clean and well maintained. Return was easy and hassle-free too. Definitely would rent from this location again.

Thank you again for a great rental experience. I've used your service for years and you always take…read morecare of me, and answer my questions patiently even with a ringing phone. thanks. see you next time!

I'm alarmed by the number of low reviews but based on our visits; we've rented many cars from this…read morelocation for short road trips or if I need my car taken in for repairs. I've never had a bad experience. There's never a long wait when we check in and we have always found the service here (both in person and over the phone) to be exceptional. The cars we rent have always been clean inside and out. Staff always goes through a point inspection with us prior to handing over the keys. The prices are reasonable and occasionally they do promotions on their car rentals. If we ever need a car from Budget, we can always count on them to come through for us.

I really appreciate these guys. They have always been extremely accommodating, and professional…read more I have never had an issue with their service in the twenty-plus times I've rented from them. Thank you for being so convenient.

I rented a vehicle from Atlanta Airport on January 31st. I agreed to return the vehicle full. On…read moreFebruary 3rd, I returned the vehicle full - yet received a fuel charge of $70.53. I called Avis customer service immediately after receiving my receipt and waited to speak to a representative for nearly 40 minutes, only to be told to call back the following day. Yesterday I spoke to two representatives and I am still without a resolution. I have already begun informing others about Avis' poor business practices, and will open an online discussion on the matter in short order.

Keyora John and were absolutely friendly, speedy and helpful with my rental for business travel. I…read moreRecommend this location completely

For some reason, car rental experiences are always stressful and longer than they should be…read more.. However, my most recent experience here was flawless and with very courteous service... Maybe it's the time of day I went (late afternoon-weekday) but it was painless... The worker was efficient and great proffesionalism. (Hispanic guy)

Avoid this place. Slow and hiked up the rate on the rental as it was an insurance claim. Rip offread more

These guys provided a vehicle on a 4 hour notice. They completely saved my livelihood. They provide…read moreEXCELLENT customer service and vehicle maintenance. Absolutely the best in this business and I've tried the rest. Call these guys , you will thank me later .

I've dealt with many car rental/leasing businesses to use a car for Uber. I like Carbros because…read morethey deliver. Fine cars in excellent mechanical condition. They are available and respond promptly. No hidden fees or nickel and dime charges. Flexible payments and most important to me low rates on HYBRIDS! They save you money so you can pocket extra cash!!! If you go...tell them Skidz told you!!!

The manager at this location is top-notch. We left our iPad in a rented vehicle without realizing…read moreit. We knew the iPad was missing but had no idea we left it in the vehicle. Weeks later, the manager had tracked us down and delivered it to our door. Truly #1 Gold Hertz service, and a great location for Lake Forest and Lake Bluff, especially.

Very poor communication. I was told I would have a car ready by 9:00am. When I arrived they told me…read morethey won't have one available until 4:30pm. They told me they would call me and haven't received a call yet. I tried calling but no one picked up the phone. I wasn't aware of how terrible the service at this location is. I currently don't have a car since mine is in the shop and no one is picking up the phone or calling me back like they said they would. Training is needed at this location.

I don't think these guys get enough credit. And yes, it was all men at this establishment…read more They were all so extremely helpful and beyond PATIENT. I really hope they are paying these guys enough because the BS I saw them endure in the matter of 30-45 min was astounding. The utmost professional beings on the planet. I almost smacked a few Karens on their behalf.