What a great experience! Dan, the owner, came to our house to fix our refrigerator. Not only did…read morewe receive an extremely fair price, he explained every step of the process and couldn't have been nicer. The refrigerator works as good as ever.

Update: I had the opportunity to speak to the owner Dan and he was fantastic. Dan addressed our…read moreissues and that this is not the level of service they strive to provide. He went above and beyond to resolve the issues and make everything right. Happily going from a one star review to five stars and we will use them again. Thank you, Dan! We've had Leonardi out for two appliance repairs in the last four months, and we won't be using them again. The first visit was for a dishwasher that had stopped getting the dishes clean. After a $300+ repair, it leaked the very next time we used it, causing over $2,000 in damage. That repair should never have been done, and the technician should have advised us to replace the unit. We gave them the benefit of the doubt that he did what he thought was best and called them back for a dryer issue. This technician said nothing was wrong, yet the problem has continued. Fool me once, shame on you. Fool me twice, shame on me. There won't be a third time.

I was in search of a local service to evaluate and repair a 12 year old LG dryer that was running…read morebut not heating. Mark answered my call, answered my questions and was very articulate and professional. Based on the information I provided, he shared insight regarding what he thought the problem might be (faulty thermostat or igniter). The next day he came and expertly evaluated and replaced the igniter. He was not only professional, he was transparent and showed us exactly what he was replacing and demonstrated the before and after so we understood. I would confidently recommend Ricci Washer & Dryer.

The technician showed up and gave us Good service and was very informative. He provided the service…read morewe requested and at a good price. These business is o e I'll use again.

I'm not a man of many words I do recommend. This company for all your appliance repairsread more

This business absolutely sucks! had a guy come out to see what was wrong with my Samsung dryer. I…read morecould not be home so my mom was home and they told her it needed a motor... something didnt sound right it less than 3 years old they wanted 1/2 upfront (260.00) now they said if i go with the work they waive the 79.00 charge ... which they just throw in the price... so i am looking at a 600.00 work plus part. AND AND to boot they only were giving me 30 day warranty on probably a refurbished motor ......( anyone who gives you 30 day warranty is not confident in their own work ) .... nope ! so i call Ricci Washer and Dryer service ,Mark ( owner and operator) came out and was amazing said it was a thermal fuse NOT a motor. SO i ended up paying 250. i know i over paid a bit but I would rather give it to a guy for his business than these crooks. but wait it gets better so I stopped payment on the check and i called A+ to pay the stupid 79.00 trip charge. they send me the link via text i pay it and i get a confirmation number that i paid it ..... everyday since the PAYMENT (Aug 4th ) they have sent me text messages with an "outstanding invoice". I called yesterday to tell them listen stop sending me this crap. spoke to maria and she said she sees the payment and there must be a glitch in the system i said that not my problem she tells me to "chill... chill" that flew me to the moon. i flip out on her and she tells me to block them so i dont get text anymore. wait what ?! So not only their techs have no clue what they are doing, none of them speak english, and and they (Maria) completely unprofessional telling customers to "chill.. chill" then she tells me to have a blessed day bullshit... she need the lord ! oh and by the way if anyone would like to call Ricci washer and dryer plesae call 815-690-7384!you willl not regret it ! however, you will if you call A+ Appliance !!!

Tyler was Great. The previous repair company told me the whole unit needs to be replaced and then…read morewe contacted Tyler for second opinion. Tyler got it fixed within few minutes and saved me a lot of money. Definitely Recommend!

Tyler Booker is the most pleasant and honest person I have ever had the pleasure of doing business…read morewith when it comes to appliance repair. He responds quickly. My refrigerator/freezer went out. To get it running again, he first told me how I could troubleshoot it. Because I wasn't strong enough to pull it away from the wall, I asked him to come out. He was kind and listened closely to my concerns. He did not try to sell me parts or additional labor. Although no appliance lasts forever, I am feeling more confident that mine will give me many more years. Thank you, Tyler.

These guys were awesome!!! Very fast and loved the 1 yr warranty thanks Ricardo!!!…read moreI truly appreciated the workmanship and. How fast and effective it went

Scheduled an appt. They give a 3 hour window between 8-11am and say they'll call when en route…read more When i scheduled it I requested to be as early as possible. By 945 I hadn't heard anything and called to see when about they would be there. The best that I got was before 11 o'clock. Asked if she would call the tech. She was extremely rude but did it. Then she picks back up and tells me he said before 11 o'clock wow. I cancelled the appointment. If I'm getting attitudes before they even show up 9 times Out of ten it's bad news.

I can't recommend Advantage enough! I had been burned by LG repair and another 3rd party repair…read morecompany. By the time I called Advantage, I had been without a dryer for over 2 weeks. I called on a Friday morning based on their Yelp reviews. Once I explained my situation, Tom assured me he'd pull some strings to get a tech out to my house. That they did! The tech came out and tried to fix the old dryer, but it was unfixable. So he proceeded to install the new one (I had two dryers sitting as a result of the fiasco). All in all, they got me squared away, and the pricing was very straightforward. Hopefully, I won't need service again anytime soon, but if I do, I will call Advantage FIRST!

It is so hard to find an appliance repair company that shows up on time, can fix anything, and is…read morealso polite and clean. Advantage has all of those and then some. Kevin is so polite and nice. I almost want more stuff to break!! Honestly, great company. Definitely recommend.

Ordered a part on line. Was told it would ship that day. I did not see the parts three days later…read more Called and told accounting placed a hold on the order for a $1.50. I asked how that could be? They gave me the price I gave them the card information - how could it be short? I may add it took 2 calls calls - first call I was on long 20 minutes. I would not recommend this company to anyone Carl

Automatic appliance parts was acquired by reliable parts in May 2025. They still offer great…read moreservice, but they have closed most of the local branches with only one remaining in the Chicagoland area, and one in Rockford.

Live plants, quiet morning, interesting architecture as well definitely limestone marble granite…read more it really smells like coffee in there and they have all the little goodies too. That comes with the truck. from what I understand that's a number that you don't have in your wallet just in case I'll load up to one of those mirrors and double check for me

Fast response and was able to come out quickly. While was not the answer I wanted was fair and…read morehonest about the situation and offered suggestions for replacements.