I came in for an oil change, but the also flushed my power steering, and changed my air filter. My…read morecar was definitely running better after they serviced it, and I was able to to get it all done during my lunch break. I am not sure if it cost more than my regular mechanic, but I was glad that I didn't have to make an appointment and was just able to wait. The reason why I am only rating them 4 stars is because when they changed the cabin air filter, they moved everything that was neatly organized in my passenger seat to get to the glove box. They ended up just throwing everything everywhere in my van. If they had just told me to move everything, I would have. I just wanted an oil change, but they told me there were other things that my van needed, and I said yes to everything they suggested. I did not know they would need to get into my glove box. I wish they had just asked me to move my things instead of making a mess. Other than that, my van drives wonderfully.

I started going to this place when I got my car about 2 years ago, because it was on the list of…read moreplaces that works with the CarMaxx warranty program. They started off amazing, but over the last 8 months have been sliding down hill, and are basically at rock bottom. This last time, I checked their website and Google listings. They both said SMOG services are offered, and specifically said, no appointments, head over (which I have been told MANY times by this place). So I show up, park in line, and a (very nice and polite) employee tells me that the person who does SMOG is off Monday and so they can't help me. I asked why the website doesnt list times or they don't set appointments and was told "we do not do anything with the website," and as he wasn't going to do anything for me, and I was clearly upset and he didn't want to actually handle a customer service situation, he decided to say have a nice day and walk away while I was in mid sentence and going to ask for a manager. My advice, it is no longer a reliable place to take your car. Go anywhere else pretty much! I know if I can find another CarMaxx certified station quickly, I will NEVER use this place again.

DO NOT BRING YOUR OBD1 VEHICLE TO THIS LOCATION…read more Came here to try and get a smog done, I have an OBD1 vehicle and was sent home 4 times all for different reasons, "the person who does it isn't here and we're too busy" etc. One of the workers specifically told me to come back Saturday morning just for them to send me away again because they "don't feel like using that machine." I've been to this location many times so I tried to give them the benefit of the doubt before this review, but ultimately I'm just really upset that they wasted my time, had they stated that from the beginning I would've just found a different place no problem.

I had to find a new smog check shop and decided to give happy smog check a shot. There was only one…read moreother person waiting and it didn't take long before I was able to get my smog check done. Waited maybe 10-15 minutes and that was it. The customer service was good, the check went quickly and the price was fair. I'll be back, no Arnold.

Capital Auto Care absolutely crushed it. I brought my truck in for an oil change, brakes all the…read moreway around, and a tire rotation--and everything was handled perfectly. Mike took great care of me from start to finish. Super professional, honest, and kept me in the loop the whole time. The truck feels great, brakes are smooth, and you can tell the work was done right. Fair pricing, no upselling, just solid service. Definitely my go-to shop now--highly recommend

Rude and disrespectful. I couldn't get passed a simple phone conversation with the lady at the…read morefront desk. She treats you like an inconvenience and speaks condescendingly. Stop supporting this type of customer service.

This was my first visit to San Jose Tully location. The…read morestaff was cordial and accommodating. Service was completed on time. I will definitely use them in the future.

I'm updating my review to 4.5 stars for the recent service I got…read more Vik, the manager called me and offered to clear things up and provide reassurance. He clarified that during my follow up appointment, he did in fact say that he would waive/ decrease the diagnosis fee since it was a follow up from the previous issue. He apologized for the confusion and offered to make it right. When asked, he stated that the replacement unit they would be using is a Denso compressor (high quality) which also came with a 2 year/ 24000 mile warranty. Vik also detailed that if the price quoted wasn't going to work out for me, he could call around for other parts or even an OEM. After accepting his offer for a Denso unit, he said that he recommends changing the receiver dryer filter which came with additional cost. I was taken by surprise but he said that if the compressor fails during the warranty, the first question the manufacturer asks is if they changed the receiver dryer filter. I think if it's important to have that changed at the same time, it should be disclosed to the customer to start. After scheduling and arriving to the appointment, they were able to get me in and out in the same day (7:30am - 5:30 pm) for both the compressor and receiver dryer filter. I was also able to get my system tested and fluids refilled. The shop was also able to check over my whole car for other issues and found that my engine coolant was leaking at the hose. They didn't mention this problem the last two times so either it just showed up or it wasn't checked. Overall, I'm happy to report that the car AC is actually freezing now and stays cold (at least since the last few days) and with the warranty stated on AAA's site/receipt, I'm confident in the repair. The customer service from the staff is very friendly but just had a miscommunication to start. Things I would ask during scheduling if I came back here to repair my car would be: what brand part are you using, does anything else need to be replaced at the same time, how long is the warranty?

Gary at WW was incredibly kind and helpful. My boyfriend purchased two tires from them recently…read more Only one was bad, however it was suggested to replace both. We don't have a spare tire so we decided it was best to get the good tire back. Gary went to the back to look for me, called his guy and got the tire back for me the next day! He made the whole process easy and seamless. Great service, amazing attitude-- I would definitely come back.

I've been visiting various Wheelworks locations for about fifteen years, and just like the others,…read morethis location is top notch impressive. Customer service, clarity, patience, and clear communication are staples of this company. I highly recommend checking them out if you haven't had the chance. Cheers and thank you.

Great overall quality and value -- definitely one of the best honest go-to mechanics out there!read more

Been coming here for years since my college days. Johnny has always been incredibly kind, honest,…read moreand genuinely looks out for his customers. The prices are very reasonable, and the service is consistently great. Highly recommend!

I've been taking my 1998 Ford Ranger to Reliant for maintenance and repairs for many many years and…read moreI couldn't be happier with the service. Keeping an older truck on the road takes honesty, experience, and attention to detail, and that's exactly what I've found here. They take the time to explain what needs to be done, never recommend unnecessary repairs, and always charge fair prices. My Ranger runs reliably because of the quality work they do, and it's reassuring to have a mechanic I can trust with a vehicle I've owned for many years. It's rare to find someone who genuinely cares about their customers and takes pride in their work. If you're looking for a knowledgeable, trustworthy mechanic--especially if you have an older vehicle that you want to keep running strong--I highly recommend them.

I've been going here for years for oil changes, smog checks, and random maintenance. They're always…read morequick to take you in and service usually happens pretty quickly. Always check their website and mention any coupons that might apply to your service request. They're awesome at honoring them.

Came in today for a tire repair/patch, and the team was incredibly friendly and helpful! The…read moreservice was fast, efficient, and made the whole process so easy. I really appreciate the excellent customer service and how convenient everything was. I'll definitely be back for future car maintenance. Highly recommend checking them out if you need tire repairs or any car service. Thank you again, everyone!

Came in to see if they could perform a simple plug out patch in repair, immediately turned me away…read moreand quoted me $300+ to replace a perfectly good tire. Non-economical Monotone customer service Overall sub-par experience, just my opinion though.