This place is a scam, was sent home without any care and was told I had a sprain. I went to…read moreanother doctor a month later because it wasn't healing and learned I have a full thickness torn radial collateral ligament. Let me be very clear, my finger was deformed and locked in an unnatural position. I should have known immediately and walked out after the receptionist had his mask below his nose and was the assistant for my x-rays. I did not feel safe as a woman. DON'T GO, but if you must, definitely don't go alone.

Over the past year, members of my family have been to three different urgent care locations. This…read moreone is my favorite. When I first saw the bill, I was like "That's expensive!" Then I checked the other urgent care locations and saw they were at least the same price. They do tend to prescribe medication more often here than other places, but when I've expressed concern with a specific Rx I had issues with, they were quick to find an alternative. The biggest reason I love this place is the time it takes. I'm usually out the door in less than 15 minutes (with an appointment). That includes greeting reception, getting vitals from an assistant, answering questions about why I'm there, talking to the doc, and leaving with my visit summary. I don't come here when I'm feeling well - I want to be back home, wrapped in a blanket, hopefully with some antibiotics or medication to make my plague less miserable. More than any other place I've been, this checks that box. If you're looking for a conversation about how your family is doing, make an appointment with your PCP. If you're sick and need something addressed quickly, visit One Urgent Care.

What a day? Got a blood test appointment at 12:50pm (fasted 8 hours as required). Checked in at…read more12:40pm, waited until 1:33pm to receive a text msg asking me to enter the lobby, "your name will be called soon". 53 mins of precious time gone! Note that this is even with an appointment! This is by far the worst lab test experience in my whole life.

Lots of people waiting. Very slow progress. Bring a book. It's like visiting the DoL/DMV.read more

Went in on a Saturday morning for annual blood test. I hate needles and put this off for 3 months!…read moreIt was a self-check kiosk and there were about 7 people in front of me. By the time I checked in, they were ready for me. The tech that got me was AMAZING. I dread the test because they can never find my vein and when they do, it takes an extremely long time. The tech, I think her name was Catherine, got the vein the first time, drew the blood and I was done in minutes. She was amazing and the best I ever had. I wouldn't have put it off for so long if I knew it would be this easy!!

Evergreen Laboratory Services uses billing practices from the 1970's. They will not provide summary…read morestatements of services, only statements for each visit, so be very careful if you make the mistake of having lab workups done on different days for different doctors. They will send you to Collections for a small statement, even if you have paid several large ones in the meantime. As with many aspects of Evergreen, the Phlebotomists and Physicians are exceptional, but the administration and support is the worst I have ever experienced.

Tamara is my new favorite person!…read more I had an 8:15 appointment since I was fasting and wanted to go early and was seen around 8:22. She apologized and let me know she was the only one working that day. She also let the walk ins know that they might have a wait since she was the only one in office, and let them know a few other locations close by. I asked if I could lay down since I'm very afraid of needles and she was happy to oblige. After seeing that I was really nervous and that my veins weren't showing a ton, she let me know she would use a small butterfly needle and that I would barely feel it. Usually I get super nauseous but I barely noticed the needle. In the past, other nurses have had to move the needle around a lot or poke twice which makes me really sick, but she was in immediately. It was also SO FAST! I've had my blood drawn probably 100 times in my life and this was the quickest and easiest. If every blood draw were like this I probably wouldn't have any needle phobia. Such an amazing woman and impeccable care. Next time I need to go in for blood work I will call ahead and make sure she is working. Truly exceptional!

I am very disappointed with my experience at this Labcorp location. The front desk staff was not…read morewelcoming or helpful. I waited for approximately 30-40 minutes and noticed that many patients who arrived for their appointments were simply told to "check in" on the tablet without any assistance or explanation. What concerned me most was seeing elderly patients who were clearly struggling to use the check-in system. Instead of offering help or answering their questions, the front desk staff repeatedly directed them back to the tablet. A friendly greeting, patience, and basic customer service should be expected, especially in a healthcare setting where many patients may not be comfortable with technology. This was my first visit, and unfortunately, based on this experience, it will likely be my last. I hope management reviews the level of customer service being provided and ensures that patients receive the assistance and respect they deserve.

I got my blood drawn today 4/15/2026 and noticed the arm rest where you get your blood drawn had a…read morepatients blood on it. it clearly was not cleaned after the last patient. I had to warn the lab technician to wipe it down. Very unsanitary and unsafe!

I have fairly severe phobia of blood draws. I become incredibly anxious, unable to keep my arm…read morestraight, my heart races and sometimes my vein collapses. Today, I let the phlebotomist know about my anxiety. She gave me a trained look, clocked my panic and suggested we go in another room where I could lie back while another employee distracted me with conversation. The stick was in the first try with minimal pain. she had those vials switched out so fast, four were filled before my brain had time to spiral. This is not my only good experience here. Last year I had another phlebotomist who very kindly calmed my irrational fear and worked with the same level of professionalism. This is the location to visit if you have blood draw anxiety! They will get it done quickly and compassionately.

Megan is literally the sweetest thing ever. She gets you in and out in about 10 min. I had a great…read moreexperience and she's really awesome at taking your blood as well

Great experience with Sunitha. I scheduled a blood draw for an allergy test and was able to get in…read morequickly. She was friendly, professional, and I didn't even feel the poke. In and out in under 10 minutes.

My partner and I each paid $250 for a blood draw performed by the owner of this lab, and the…read moreexperience was extremely unprofessional. After we went home, both of us developed severe bruising and noticeable bumps. I'm almost 30, get annual physicals, and have had many blood tests before -- I have never experienced bruising this bad. When I went back two days later to discuss the issue and request a refund so we could redo the tests elsewhere, the owner's attitude was shockingly rude. He insisted everything was "normal," blamed it on dehydration, and claimed he has "seen plenty of people like us who barely understand anything and just want a refund." He also argued that because we didn't complain during the blood draw, the outcome was somehow our fault. We were simply being polite -- mild discomfort during a blood draw is normal. Severe bruising afterward is what made us return. Instead of taking any responsibility, he denied everything and repeatedly demanded that we leave "his facility." The level of disrespect and unprofessionalism was unacceptable, especially from someone providing healthcare services. I strongly recommend avoiding this place.

Nobody wants to get their blood drawn, but this is a really efficient operation. You can fill out…read moreinformation in advance and then get called when they are ready for you. When they are ready, they verify you and then take you into a back room. The technician who worked on me was great, you can see he had a lot of experience. I was in an out quickly, with the results the next day. Overall, I was very pleased.

Worst staffs, very rude. Talk rudely with patients, half…read moreefficient than other locations.

Medical visits are three-pronged: the actual visit and diagnosis, the admin/reception, billing…read more Acutal visit and diagnosis: really top-shelf. Five stars! Can't wait to come back! I mean truly. With a family history and an estimated 52% chance of getting breast cancer, I have been doing annual mammograms since 1995. In those years, I've had dozens of breast ultrasounds, MRIs, biopsies, mammos. The actual medical part of Rayus did feel like I was in the Four Seasons of breast care. The doctor spent a LOT of time walking me through why they were concerned about the two anomalies and even gave me her direct phone number and even was the person who called to review biopsy results. (spoiler alert: both biopsies were benign) Admin / part 1 scheduling: Mixed bag; 1 STAR. AVERAGE on-hold time was well over 20 minutes. One time I held for 25 minutes and then they hung up on me. :( Longest hold time was 38 minutes. Truly unethical, IMO. We aren't doing imaging for sport. We are doing imaging because we are searching for bad agents and/or something isn't in the right place and it is stressful and can you not pick up the phone? Good god. Was bad enough that that I DROVE (20 minutes each way) to the nearest Rayus and walked into the reception to book the appointment in person. Admin / part 2 referral bermuda triangle: 0 STARS. "the doctor didn't send the referral yet" seems to be a pat answer, followed by "call back in a week; doctors always say they sent the referral but they lie." Another pat answer. One Rayus rep went so far as to say "the referrals come in by fax; there's a pile on the floor, it takes us sometimes a week to sort through them all." (Are you F***ing kidding me? As a weird aside, I got a nearly identical answer 8 years prior when they kept "losing" or "not finding" the doctor's referral.) Again: I'm doing this because I have a family history of breast cancer. Must I also suffer through the indignity of knowing that my time-sensitive pre-auth form is relying on 100-year-old fax 'techonology' ? Billing: Wait, is Bernie Madoff your accountant? -17 STARS. I arrive for first breast MRI and receptionist informs me that my "copay" is $500 since I haven't met my deductible. Hmm. I'm not sure this is correct, but she's very concise: "If you don't pay up front, then you don't get the imaging done today." Oy. I asked who I'd contact to work this out, saying that I had already met my deductible. "Um, no, there's no one to contact. We don't give refunds." So then I return the following week and I'm given the exact same shpiel. This time I'm told that I need to pay $335 for my "copay" and, again, no money, no imaging. "You'll need to call to reschedule." Then they send me an invoice for $301, claiming on the invoice that I had paid them $0. Feeling desperate (because who has an extra thousand dollars laying around?) I call my insurance company. Who, thankfully, is appalled on my behalf. "Oh, no, no. You *never* prepay imaging. That's not part of our contract with Rayus." I'm on hold about an hour total. But the good news is that after the one hour with insurance, Rayus did refund me the $835 they 'overcharged' me (or stole from me, depending on how precious you are about word choice). Other good news is that the money was back in my account in about one week. That was one month ago. (cue Jaws music) Yesterday I got a Rayus invoice informing me that I stilllll owe them $301 and their invoice still shows that they have received $0 from me and $0 from my insurance, which is wildly incorrect. I think between the four visits and eight procedures insurance has already paid them a few thousand dollars. And, yes, I will owe 20% for the first $1,000 billed. But something's rotten in Denmark when the medical billing is that insanely incorrect. Weird p.s. to all this: I got frustrated that I could not find a billing phone number for Rayus and went down a rabbit hole or two and learned that Rayus is owned by a venture capital firm that has offices in NYC and West Palm Beach. Curiouser and curiouser.

I am leaving this review today to commend and thank Liz for her INCREDIBLY friendly, professional,…read moreand kind words. What a ray of sunshine! I'm in some of the worst pain I've ever experienced in my life but she had me laughing on the phone and well on my way to scheduling an urgent MRI. I've been on a lot of medical calls in the last month, advocating so hard to move forward in treatment and testing. Most offices have made me feel like I'm swimming upstream. Liz went over and above to help me schedule, to provide information about the procedure, and to assure me that she'll do all she can to help. I'm shocked in the best possible way today - and I just want to say thank you. She really takes the cake! I have had nothing but INCREDIBLE experiences here. I've been in for two separate spinal MRIs and the front desk staff, the radiology techs, and the reports after have been thorough, professional, and incredible. I really love their open MRI and it was a great option for me. The radiology tech jammed with me to some classic rock and checked in frequently about positioning, how much time I had left, and made sure I was comfortable.