Installation just finished on a four-unit Quilt mini-split system. Very new product and I'm excited…read moreabout the aesthetics, usability and efficiency. My experience with Bellows has been an interesting one. TLDR; highly recommended and check out the Quilt system! - - - I had originally scheduled an estimator to come out an give a price on replacing a whole house gas furnace with a heat pump system but was also considering a multi-head mini-split system. The technician who came out was knowledgable and introduced me to the Quilt system. He was not pushy at all, simply said that it was a new system that showed a lot of promise. After reading a bit more about it, I was sold! The promise of efficiency was intriguing and the usability and aesthetics sealed the deal. It took about a month to really get things going, but once they started, the installation team was great! Very professional, efficient and tidy. On the third day of installation, I had inquired about the condenser unit location. It was placed in a prominent and highly visible location at the front of the house and I thought there was a good alternate location - moving it back about 5' and rotating it 90 degrees. I definitely missed the window of time when this should have been asked, and to move it would require some additional work. The initial response was not empathetic or customer satisfaction- minded, the quote for the change order was prohibitively high and I ended the phone call feeling very frustrated. Within minutes, one of the owners, was on the phone. Chelsea put on a MASTERCLASS in conflict resolution. She made a personal connection, approached the situation with humility and grace, quickly establishing empathy in both directions. Chelsea found a delicate balance between defending her business and wanting to help find a solution by sharing more detailed information about the systems and installation process, and asking questions about why I wanted to change the location. Like most customer-service facing professionals, she articulated that she wanted me to be happy with the product and service and that the company would make it right. But unlike the majority of those people, it did not come across as condescending - she was genuine, willing to explore options, and ultimately took the time to gather more information and see what options were actually available. The installation manager, Del, came out the next morning, worked with the installers to find an efficient solution to move the unit, and the system was completed within the original schedule. The two-man installation team ended up working a little later, and even on a Friday afternoon before a long weekend, showed professionalism and patience in testing the system, cleaning up, and making sure all of my questions were answered before calling the job complete. Ultimately, I am very satisfied with my Bellow's experience and would recommend. I am very impressed with Chelsea and her handling of the situation. The company, her partners and anyone working for her should be grateful for the leadership she provides. Thank you Chelsea, Del, Joed and Julian!

The response they made to my "accusations" makes sense, it's important to report every review and…read moretry to have it removed by claiming it is not an actual experience. I am adding a screenshot of the appointment confirmation. You obviously didn't check your records very well because the work was done in March 12, 2021, and you were out recently on May 7, 2026 to give me an estimate on the warranty repair. And I am not anonymous, that's a real photo of me. Dan was really nice -- I have no issues with Dan, more the install. You guys have been out to several of my properties and business for estimates.

To begin with, the office staff ie wonderful, professional and pleasant to work with. Getting an…read moreappointment time that works with your schedule is easy. The tech that came to my house, Scott Hampton, arrived early, communicative, knowledgeable and a great guy. He's been here twice and was a consummate professional both times. Overall, Elevated Comfort gets an A++ rating from me

Daniel and Rick did an amazing job installing my heater!! They were punctual,professional,…read morecourteous, efficient, quiet, and they cleaned up everything when all was complete! Daniel showed me how to program my thermostat, so I am comfortable doing it on my own! A Big shout out to Zachary!! He came out immediately to diagnose my heater. He informed me about all there is to know about a heater and answered every question that I had!! He was personable, professional, and really listened. He explained cost, warranties, etc. He was the reason I went with Elevated! I can't forget to mention the office staff. They were very easy to work with, kind, personable, and timely as well! Thank you all for a fantastic experience!

Red Mountain has completed multiple HVAC projects for me. They are consistent, dependable, and…read moreperform high-quality work. Communication is clear, their pricing is fair, and they do what they say they're going to do. It's hard to come by this level of reliability and professionalism consistently. Much appreciated.

From the first communication with Red Mountain, I felt comfortable and respected. Osvin came out,…read moreexplained to me what to expect, and did not disappoint. They carry a variety of products, and we were able to pick the brand we wanted after being offered quotes on several machines. The installation process was easy and efficient. I highly recommend Red Mountain Heating and Air. I will absolutely use them for any future heating and air conditioning needs!

Dmytro from Fuse has replaced the old rusted out noisy exhaust fan on the next day after I'd…read morecontacted Fuse. He also troubleshooted and extended the wiring, brought it up to the code, replaced switches (with much better looking ones) and installed a GFCI outlet, saving us from a lot of future headaches. Not only all that, but he was polite and courteous, and didn't leave any mess behind.

They responded really quickly - I was able to get someone out within 2 hours. He worked on my gas…read morewall heater for a couple hours and was able to fix it. I called many other HVAC places and they either didn't want to work on it at all, could only come a couple days later, or charged twice as much

I had a great experience with American Heating & Air. The entire process was smooth,…read morewell-coordinated, and professional from start to finish. They communicated directly with my tenant to schedule the work, making the process hassle-free for everyone involved. The team repaired the AC, replaced the transformer and condenser, and completed a few additional repairs efficiently. They clearly explained the work that needed to be done, kept me informed throughout the process, and completed everything on time. I really appreciated their professionalism, responsiveness, and quality of work. I would definitely recommend American Heating & Air to anyone looking for reliable HVAC service.

American heating and air is the best. They provide great service and keep your home clean while…read moretaking care of any job that's needed. Their whole team is courteous and thorough. We're fortunate to be able to have them take care of our home.

KC has performed 2 plumbing jobs and 1 major HVAC job for us…read more They are the most professional and friendly company I have ever worked with. Every single technician is polished, polite, communicative and knowledgeable about everything they do. I will always call them for any issues. I strongly recommend them.

This time, KC installed a ductless heating and cooling system for me. Now that it's installed, I…read morehonestly don't know how I ever lived without it. A very worthwhile investment. KC service was stellar as always. The system is so beautifully installed, i could swear that the side of my house where the outside unit and various hidden cables and pipes are looks better now than it did before. A work of art! Many sincere thanks to Mike Anderson and Caden Hutman. The project manager Virginia was wonderful to work with as always and very easy to contact when needed. I couldn't be more pleased.

Fast service, reliable, competent, and very friendly. They diagnosed my problem immediately, had…read morethe correct part to replace with them and all done in 20 minutes! Great team, and family owned. They get my vote for the best ever! Thanks, guys!

I've been using Kelly Plumbing & Heating for all of our HVAC needs since our house purchase a year…read moreago. They've been prompt, they explain issues extremely well to a layman like myself, and their prices are fair. Most recently, I reached out since I thought my three-zone AC wasn't working properly. They called me back and explained super clearly that I actually did not have an issue and they figured they'd save me a bit of money. Fantastic business and highly recommended if you're in the Novato area!

It's a pleasure to write this review for my favorite HVAC/boiler technician. His name is Gino B…read moreand he is with Ongaro & Sons. Gino is friendly, smart, thorough, professional and truly understands the technical ins and outs of heating systems -- and have a technically challenging hydronic boiler. Gino takes the time to explain the problem simply and clearly. I always understand what needs to be done and what it will cost. Gino is a pleasure to work with, and when he leaves, everything works perfectly. If you're looking for a superior HVAC Pro, Gino is your man.

We were having intermittent power issues in our home in Windsor. We called PG&E who verified that…read morevoltage coming from their transformer was within range. He recommended we call an Electrician. I didn't know any so I headed for Yelp. I contacted two with good reviews and they discovered a scary arcing issue in the breaker box. We ended up hiring Ongaro & Sons and felt calmer the minute I called. Jeanne in the office was so professional and helpful. She set up a site visit right away. When Corbin arrived, his confidence, his abilities, and knowledge were impressive. He understood exactly what the cause was and the solution. Unfortunately, the remedy was a replacement panel $$$. We agreed. He knew about a recent change in PG&E's "Green Book" that would allow our panel to be installed in the original footprint but he explained that the new system would need to be grounded to water and gas. He immediately contacted PG&E and Town of Windsor to start permits and scheduling. Chad and Alex showed up on Monday morning at 7:30, ready to go. They professionally prepared the site for PG&E to turn off the power and then they got to work on removing all of the breakers and installing the new set of Eaton breakers. They used the crawl space under the house to run the grounding wiring and the work was completed by early afternoon. They left the site clean and did an excellent job of making a new wood frame for the panel. Alex showed us everything that he had done and it was an awesome sight to see after multiple days of worrying about the arcing issue turning into something very serious. Thank you Ongaro! Highly recommend!