Late to review but we've had a great experience with Reyes Heating & Air -- first to install our zoned HVAC, and then for subsequent service visits. We found their prices to be reasonable. More importantly, Udiel (the owner) and his team are all responsive, friendly and helpful. When our heating system broke down over the holidays, they still were able to have a guy come out on Dec 26 (despite being closed) to identify the issue and order us a replacement part. He told us what needed to be done to prevent it from happening again -- essentially the crazy winds knocked the cover off a unit off roof loose and water got in. They managed to secure us a part quickly and replaced in before we had friends come over for New Years Eve. So grateful for their help during the holidays. Cannot recommend Reyes enough! read more

I wholeheartedly recommend Reyes Heating and Air for HVAC work. Our furnace stopped working 3 weeks ago on a Thursday afternoon. Jimmy Reyes arrived at 8am Friday morning to take a look and told us they could fix the furnace, but since it was old there was a possibility something else would fail in the future. We had installed the furnace and A/C condenser together in 2002 and decided the best course of action would be to replace both. Jimmy told us that the A/C unit would require a permit and that might slow down installation, and provided a competitive estimate. Fortunately, we were leaving for a week's vacation the following day but Reyes dropped off some space heaters to keep us warm in the meantime. A week later, Reyes arrived promptly at 8am to install the new furnace and A/C (having secured the permit). The team introduced themselves (so polite!) and placed tarps, etc. to protect our flooring. They worked diligently and completed the entire job in 2 days! Not only that, but they removed the registers and sealed all the ducts to maximize the heating and cooling. We could not be happier. The new furnace and A/C are super energy efficient, quiet and effective. Reyes Heating and Air set the standard for excellence and customer service. read more

I posted asking for help on my local Facebook page and got dozens of responses. I ended up reaching out to Udiel from Reyes Heating and Air, who had made a surprising and generous offer on my original post -- to replace my water heater at no cost. I'll admit, I was skeptical at first but after speaking with him on the phone and learning more about his experience and heart behind the offer, I decided to have him come take a look, hoping maybe it was something simple. Udiel and his young assistant (who had the best smile -- I'm sorry I don't remember his name!) arrived promptly and got right to work. After assessing everything, he explained that a leak in the heater was keeping the pilot light from staying lit, even after relighting. Since the unit was installed in 2010, replacement made the most sense. I accepted his offer -- gratefully. The installation took a few hours, and there were a few hiccups removing the old unit, but they handled everything calmly and professionally. I now have a brand-new water heater with a warranty -- and hot showers again! Udiel has nearly 30 years of plumbing experience, but what stood out to me even more than his skill is his character. He showed compassion for my situation as a single mom laid off in October. He believes in karma and giving back -- locally and to Guatemala, where he's originally from -- and more than most people, he lives that belief through action. He helped me when I had no money and no hot water and that's something I won't ever forget. Kindness matters. Acts like his restore my faith in humanity and remind me that we really need each other. Doing good feels good -- on both sides of the exchange -- and I fully intend to pay this forward. I hope we all continue to look for small (or big) ways to do the same. I wholeheartedly stand behind his work. He is an excellent plumber and a genuinely good human. If you ever need help with heating, air, or plumbing, please consider: Reyes Heating and Air 415-375-1490 57 Hamilton Drive, Novato, CA 94949 www.ReyesHeatingandAir.com CA Contractor #1057236 They also offer free estimates and discounts for seniors, veterans, and first responders. read more

Reyes Heating and Air - Great team! - Heating & Air Conditioning/HVAC Near Me - Novato, California

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Udiel was responsive, professional and very knowledgeable. Since we have an Eichler house, it's great that they have lots of experience with these complex homes. I would not hesitate to recommend them for any of your needs. They are definitely on the top of my list for any future work. What an honest, wonderful, reputable family run business! read more

I fully recommend Reyes Heating and Air to anyone who needs Instillation or service of their heating or cooling systems. They have competitive pricing, technical expertise and outstanding customer service. We have an older home that has had multiple additions. Installing a heating and air conditioning system would be a challenge. The system should be current technology, energy efficient, environmentally friendly & long lasting. It should maintain the physical integrity and appearance of our home. All this should be provided by a company that honors its commitment and has great communication and service. I am thrilled that Reyes Heating and Air was able to provide all of this with a 5 star rating! We can look forward to years of excellent service from a professional and ethical company that will deliver on their agreements. read more

Professional team, and estimate was right on par with others at $28k. I went with them because they could get the job done sooner. We approved the bid on 5/29, work began 6/24. Once scheduled, they did the job quickly and were tidy and polite the entire 4 days. Unfortunately, the last day there was some damage that took nearly 3 months to be fixed. Reyes took care of this issue at their expense and helped coordinate repairs with another company which was appreciated. I think their office coordinating could be better since a random environmental testing person showed up at my house for a couple hours work, which we were not informed about. Plus the city permit had not been signed off on as of 9/14. If you're looking for a super speedy job maybe to sell your house I'd keep this business in mind. About 9 months later the owner came out because the A/C wasn't working properly and turns out it was over refrigerated or "overcharged" and he fixed it. Overall I think I'm happy with our choice and hope it continues to operate properly, but some unforeseen challenges maybe with a newer business like this. read more

Rarely, have I come across such a great team, starting with their owner, Udiel. I interviewed no less than five companies and most of them were lacking. Sometimes they even failed with the first question! I wasn't trying to find the cheapest provider. I just wanted this to be done correctly. And their pricing was competitive. They answered all my questions and then some. They even flagged me on an additional subsidy which saved me an additional $1,000! The team was great...and the installation was perfect. Perhaps more important, a few small follow ups were required and they showed up and fixed everything in one hour! I can't say enough about these guys. read more

We received multiple quotes when we were looking to replace our old gas heater and install a new heat pump. Udiel at Reyes Heating and Air gave us the best quote, and worked with us on cost. His team worked quickly and were very polite, they laid down plastic and canvas to keep our house as clean as possible during the installation process. The new system works great. Would highly recommend to anyone looking for heat pump installation. read more

If there were a 10 Star rating option, I would certainly give that to Reyes Heating and Air. From the moment Udiel Reyes, the owner, came to my house to give me an estimate for a new heating system, I found him to be extremely competent and customer-oriented. After looking at my old furnace, he was able to tell me what I needed to replace it and how he was going to remove it from the very tight crawl space and that he would build a better platform to make it easier for maintenance. I also wanted my duck work replaced. His rate was reasonable compared to others in the local area. His friendly and competent technical staff, Jose R, Ceasar, Jose, Javier, and Saul started the following Monday, answered all my questions, came on time, and cleaned up each day until the job was finished. Stephanie, the office manager, was quite helpful and patient with me. read more

Reyes Heating and Air - NEW FURNACE - Heating & Air Conditioning/HVAC Near Me - Novato, California

The Mitsubishi Heat pump was professionally and efficiently installed and the staff were knowledgeable about the system and highly respectful of us and our home. Would most definitely use the company again. read more

Our furnace stopped working on the Friday before Christmas. The owner's son came out that afternoon and diagnosed the problem. Because it was over 20 years old we decided it was time to replace it. Udiel and his son were able to install the new furnace the following day which was wonderful since it was very cold and Christmas was around the corner. They were efficient and professional and lovely to have around. Don't hesitate to call them for your HVAC repairs or installations. We have been very happy with our new American Standard furnace. read more

I wanted to add A/C to our existing furnace set-up and Reyes Heating had just the right solution for us. Very competitive pricing and super high quality work over the course of 2 days. HERS testing and city inspection set up for me, really a soup to nuts deal. Very happy and I highly recommend these guys. read more

Reyes Heating and Air - Heating & Air Conditioning/HVAC Near Me - Novato, California

I hired Reyes Heating and Air to install a Mitsubishi heat pump mini-split system. We installed 5 mini-splits in total (3 in-ceiling and 2 wall units). Udiel was a pleasure to do business with. He was responsive with answering questions and was excellent at explaining what I was getting. He was the first company to recommend in-ceiling units, which was a game-changer. From start to finish, Reyes was easy to work with and, more importantly, did an excellent job. It was a big project, so we left home for 5 days, and they were able to accommodate this timeframe. So far, everything is working well, but if I need help, I have confidence that Reyes will continue to support me. The only thing I can recommend for improvement would be better treatment and communication around needing to rip out some plants to place the cement slab for the heat pump. I fully understand this had to happen and is probably low on their radar, but we could have relocated them had we known the extent. Also, there were some areas that I feel were left open for rodent activity. This attention to detail was not attended to. I have had rodent issues in the past, so I am careful to look for this. His bid was highly competitive, and I would recommend Reyes Heating and Air should you be considering this kind of work. read more

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I called at 7:30 this morning because my furnace was make a strange noise. They had a very polite repairman at the house in under an hour. The problem was diagnosed and fixed by 10:00! The repair was done very efficiently and at a reasonable price. I highly recommend Reyes Heating and Air! read more

We requested Reyes Heating to evaluate our two heating/AC systems several months ago. Both were installed about 25 years ago. While the systems were operating satisfactorily we decided that we wanted to update them to current and improved models. Both systems were single stage furnaces and compressors (5 ton and 2 ton systems). We upgraded both to two stage dual fuel heat pump systems and have already noticed a much better level of air temperature consistency due to the two stage system. Reyes did a great job of installing the systems. The installation took 5 days with 3 - 4 techs each day. They were very professional and worked throughout the days to complete the project in the timeframe they indicated. We were very satisfied with the work and products installed. read more

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My furnace would not work during a cold December day. Although they were extremely busy, they assured me that they would get to me the same day as my call. No upfront fees, no credit card info first ( as was required by Kelly Heating when I first called). Sure enough, by 3 pm I had a tech respond and lucky for me all that was needed was a new thermostat, which they had on their service truck. The cost was reasonable, the service was great and I highly recommend that you call this family operated business first! read more

Very responsive and professional. Took care of repairing my ductwork quickly and thoroughly cleaned up the areas afterwards. Highly recommend this friendly team! read more

After multiple quotes and visits, my wife and I decided to go with Reyes for a full overhaul/installation of our new home air conditioning and so far couldn't be happier with our choice. They did come highly recommended by friends but solidified our choice with exceptional service, quality communication, and so far good value. 2-3 techs worked 8am-5pm every day for a full week installing new unit, dismantling old vents and ducts, and what I appreciated most was the way they cleaned up the areas they worked around each day so my family and kids didn't have to notice any debris. We are very happy with our decision and expect them to fulfill their promise of maintenance in the future should anything go wrong. Thank you to Udiel, Jose, Jose, and the entire team! read more

Reyes Heating and Air Conditioning recently replaced our furnace. The job was started immediately after the contract was signed and completed professionally the same day. Reye's price for the work was very competitive and fair. The installers arrived when scheduled and stayed until the job was finished leaving the area clean and free of any debris. The furnace has worked as represented. We have no hesitation recommending Reyes .. read more

My friend hired Reyes to replace her HVAC unit. while she was on vacation, I was watching the house so I met the every day. The two men that showed up were incredibly respectful toward the house, they use booties and made sure that everything was cleaned They left. They took everything with them, there was not even a of trash. They were polite, they were knowledgeable and they did a fantastic job. If my HVAC ever goes out, I am definitely calling Reyes! The quality of work the speed of the work was exceptional Great job guys! read more

I suspected my thermostat was broken so I texted Reyes in the afternoon and they got back to me very quickly. Jimmy came out first thing the next morning, checked the thermostat and heater, and verified that the thermostat needed replacing. He was very nice and wore booties on his shoes while in the house. He did an expert job for a very reasonable price and was finished in 30 minutes. I highly recommend this service! read more

Prompt, full explanation of the issues, excellent service, all issues resolved. I highly recommend the company!

I had a very good experience with Udiel at Reyes Heating. He was very professional, stated things clearly and let me know what was involved and any variables that would affect cost on a duct replacement project we're considering. He also fixed a leaking pipe coming out of the condenser unit of our furnace. I thought he was great and wouldn't hesitate to hire him again. read more

Reyes is well known in Terra Linda, San Rafael as the Mitsubishi Mini Split Dealer you can trust. They are always fair and perform the highest quality installations in the Market. read more

When our air conditioner died last October, I called Reyes on Friday night. The owner, Udiel, answered and said he'd come out Saturday morning. He showed up as promised, opened up the A/C and showed us how the fan had completely destroyed the inner workings of this older unit. We then signed them up to install a two-zone Mitsubishi heat pump. The crew, headed up by the very competent and friendly Alex, came on the appointed day and completed the work in the time frame promised. I highly recommend them and will point friends and family to this reliable, high quality company. read more

I appreciate the quick and friendly service provided by Reyes when our furnace suddenly stopped working with overnight temps in the 30s. The technician was promptly there the next morning and quickly identified why our furnace wasn't turning on. He replaced the necessary part on the spot and did a comprehensive check of the system. Pricing seemed very fair. Thank you and I know who I'll call next time I need HVAC service! read more

Reyes' is fantastic. Not only did they complete our air conditioning installation on time and on budget, but they did so with a friendly courteousness and charm. Their entire team showed up within minutes after we phoned in with a safety question about our unit, reassuring us by demonstrating that all was well and working perfectly normally. We are very impressed with Reyes level of service and quality of work. read more

Udiel Reyes and his crew are simply the best i've found. They did a new furnace and A/C for me recently. I've heard some horror stories from neighbors about HVAC. One of my neighbors used their service and highly recommended them.. We are very happy with Reyes. read more

Quick and friendly response and diagnosis. They got our heater working for the winter! Thank you!!

On time. Professional. Reasonably priced. I will use them again. My AC wasn't blowing cold air and it is now.

I came here to update what I thought was a prior review but found I never left one on Yelp. Reyes Heating and Air has installed a heat pump mini split AC in our bedroom, and replaced our old school gas furnace with a terrific whole house heat pump heating and cooling system. Our PGE bill went way down, their work was excellent, and the office very communicative. Today, they really came to our rescue! We had installed a heat pump mini split in a mid term rental income property prior to discovering Reyes HVAC. The heat function stopped working on the day a new guest arrived, when it was about 46 degrees out. I called Reyes and Udiel was able to send a technician the next day--not an easy feat during the coldest time of year. Stephanie in the office was terrific with follow up and Udiel called me to explain what had been going on with the unit before wonderful technician, Carlos, had even finished packing his tools. 10/10! read more

It is 110° right now. 1-1-0 degrees. Thank you Lord for this air conditioner! Ok really thank you work bonus and Reyes Heating and Air but you know, TYL. Review update posting because I used Reyes Heating and Air AGAIN to add an Air Conditioner to the furnace my husband and I purchased from them a while ago. Yes, we collected different bids from different companies. Why is Home Depot referral so stinking expensive?!? Anyway, after a number of bids and proposals, my husband and I reaffirmed our initial vote of confidence in Reyes for the air conditioning. The price was fair, they did all the permits, the crew are respectful (no shouting or throwing stuff around making all kinds of obnoxious unnecessary noise) they showed up on time ready to work, and got everything finished before the time they estimated. A week later one of Reyes staff was outside with the city inspecting the work for the permit. My husband and I were able to work without interruptions for the install and permitting inspection. So convenient! We love Reyes because they are a community gem, hard working, honest business who offer a great service at a reasonable price. I said in my review we would call them when it got warm for the ac and we did! I feel good about supporting this great small business. I appreciate them, I trust them, I recommend them. It's 110° outside. Inside my pretty house is nice and cool thanks to Reyes Heating and Cooling! Fiver for perfection read more

Competitive pricing and great work! Javier and Jose did a complete upgrade of my furnace and ductwork, would recommend.

Our furnace broke during the cold snap. Reyes Heating was able to source us a new unit in just a few hours and install it the next day. Outstanding service at a fair price! Our install techs Javier and Jose were amazing. Very efficient, quiet and thorough. read more

I decided to upgrade HVAC in July 2022. Did my due diligence to gain an understanding of AC versus Heat Pumps. More important was looking for the best contractor for the installation. It is always a calculated risk when selecting an installation company. It is a big commitment financially and there is really not much to go on. I went with Reyes based on online reviews and communications style. It was not a low bid selection. In terms of technical competence and quality of work, I am very satisfied. Reyes can be trusted to deliver a excellent result. I can expect the same level of attention going forward for future services. Glad I had the Heat Pump installed especially given the recent heat wave. Reyes can improve coordination between customer, field team and office staff. There were slight lags in message response times during initial scheduling for the project. Highly recommended! read more

Reyes Heating and Air - Heating & Air Conditioning/HVAC Near Me - Novato, California

Udiel and his team at Reyes Heating and Air are great to work with. Communication was excellent from start to finish and their work was fast and top notch. We could not be happier. They exceeded all our expectations and proved my GC wrong. Reyes delivered exactly what they promised when they promised. read more

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We had a furnace that kept cycling on and off too quickly. I called Reyes Heating and they responded within minutes and sent out Jimmy that day. I couldn't have asked for a better outcome. Thank you Reyes H&A read more

Absolutely incredible service. I realized my furnace wasn't working the day before Thanksgiving. Friday morning I looked up companies and found Reyes Heating. I called at 7:45am. He texted me back immediately and was at my house by 9am. My furnace is over 20 years old. The main board had died. He said I could replace the board for $1800 replace the unit for $6500 or max efficiency $8500. Since it was so old I decided to go with $6500. For my 2000+sf house. Udiel ordered the unit and his guys were back the next morning installing it. They were done in a few hours and the area looked better than it did when they arrived. Professional, honest, reasonable prices, hard working, kind, goes above and beyond. And half the price of those larger local companies. I highly recommend Udiel and his team at Reyes Heating. read more

Udell and his assistant were really great today! They got to the appointment on time and prepared for the job. They quickly diagnosed the issue with a failed thermostat and immediately fix the problem. We definitely recommend their services! Thank you!! read more

This is my first negative review ever. I requested they look at my furnace for a possible gas leak and give me a quote for an air conditioning / heating system for my house. Owner insisted multiple times he was only here for a quote until he finally checked his notes and saw the request for the furnace issue. He checked, but didn't find anything. (I have smelled gas when furnace comes on since his visit, which was the problem. I have someone else coming tomorrow.) While he was here his description of what was available for my home was extremely confusing, but by the time he left I thought we had agreed on a ducted heat pump for air conditioning and heating, however when I read the quote he emailed me it included a gas furnace for heat in addition to a heat pump for air conditioning. The rationale had to do with humidity, which made no sense to me, and which he hadn't mentioned during his visit. The estimate was $20,000.00, which possibly makes sense with the addition of a furnace, which I don't need. I won't be hiring this company. I don't want comments or an offer of a phone call. read more