Hostile nursing staff. The social worker is extremely rude and disrespectful. The building is nice,…read morebut the staff is not welcoming.

Mother broke her leg and thought she would get the proper care at Brooking Park. The place is…read moreclean and rooms are comfortable and food is good. The nursing staff is terribly aparently understaffed. They do not respond to the buzzer for assistance to go to the bathroom or any needs. If you are self sufficient, nice place but if you need anything you are on your own. Mother had to get out of bed by herself because no one would respond. Luckly she did not fall. Nurse told her they were understaff and response time would not improve. We got mother out of there as fast as wee could.

Used this facility for my father when his Alzheimer's started to progress. They have 3 units based…read moreon their needs. Level 1 I would rate 4.5 stars. My father was still high functioning. He participated in a lot of the activities. Level 2 I would give 3.9 stars. When my father was moved to this unit I realized they don't have enough staff to keep the residents engaged. It's at this level that each resident needs more care but there isn't enough staff to deliver that care. This unit is locked so residents don't wander the facility. Level 3 is downstairs and is a little chaotic. I give this unit 3.1 stars. Not enough care for the needs of every resident exists in this unit too. When you take the tour I recommend spending 15 minutes within each unit so you get the feel for the level of care each resident receives. I do like the level of security they have in place and how clean they keep every room.

From the owner: Open for over 20 years and located in Creve Coeur, Parc Provence offers a full continuum of memory…read morecare from assisted living to skilled nursing, plus the finest area's finest physical, occupational, and speech therapy. Our dynamic approach to "Person-Centered Care" enables each resident to retain dignity, self-respect, and a sense of well-being. With five levels of care provided in a household setting, 60+ daily activities, and cutting-edge senior care for all stages of dementia, the Parc Provence village lifestyle creates a safe and supportive environment benefiting both residents and their families.

My mom lived here for a number of years and it was fine until she had a stroke and required more…read morecare. In the year that followed, Mom sustained a broken shoulder, a severe skin tear due to a careless transfer, severe head and facial bruising from falling from her wheelchair. The last four days of my mom's life were especially traumatic due to neglectful hospice "care." My brother and I continually alerted staff to her discomfort and agony as she moaned and writhed in bed. It wasn't until we demanded a different nurse who got Mom comfortable - she died four hours later.

Just amazing! This is the place to recuperate! The staff is attentive and kind. The food is always…read morevery tasty and there's a great selection, too. Very easy to request changes.

After a fall at home my mother found it harder to stay at home. A hard decision was made to find…read morea assisted living facility near her doctors. After a stay at another facility nearby where she was unhappy we chose Delmar Gardens of Chesterfield. A night and day difference from the previous assisted living facility. She is happy which makes me happy. Mom stays busy with the activities they provide. The staff is amazing. She loves them. The care she receives is top notch. There is a family type atmosphere here and I feel confident that my Mom will be taken care of. She has made friends and she is happy. Thank you Delmar Gardens for making my Mom feel at home.

Chesterfield Villas is a wonderful place to work! The relationships that are built between…read moreresidents and colleagues is unique, and it shows in the longevity of the employees. Every day is different, which keeps things fun and interesting. If you are looking for a beautiful and caring place for a loved one or yourself, stop in and check it out! If you are looking for employment in the health care industry, stop on by! Chesterfield Villas is truly an amazing community!

My sweet mom who had dementia lived here for 2 years, 8 mos before peacefully passing. I live in…read moreNew England , but was able to visit her every 3-4 months for a few days each visit. What I observed at Dolan is reason for my reviewing. Some of Dolan staff at her house were lovely, but a lot were not. The turnover of staff very concerning, over 30 workers left within my moms short time. The head RNs that ran the house as well. There is a huge lack of training for dementia, huge lack of engagement with clients, a lot of TV time as well. The music people that come in 1-2x a week are excellent and probably best part and the girl who came maybe 1x a week for a craft was lovely and engaging. But the personal care I'd give a zero to. I told management, Steve and Tim Dolan these negatives I saw, numerous times I was visiting and there was NEVER any follow up or changes. Saw the same lack of engagement every visit, weekends being the worst. Beware before you sign your family member up. I think all houses may be different. I'd recommend talking to other families before you sign up, not families that Steve or Tim recommend , but random families. Stop in unannounced see what is really going on,. Beware there is only 1 staff person on duty at house for 12 hours alone with 10 elderly people. They also expect the caregivers to cook and clean WHILE they are supposed to be engaging with your loved ones which I found odd. I was there too many times where 5-6 people lined up in front of TV and the 2 person staff not to be seen. It s difficult job, but please do your homework on the Dolan house your family member will be living before you move them there.

If you leave a love one at a Dolan facility, make sure you visit frequently. A lot is expected of…read morethe CNA's and some days it can almost be impossible what they want them to do. Our family had many issues and wrote emails several times. Never received any response from this company. For the amount of money they are charging these residents things should be much better than they are there. They are having trouble finding enough staff and what staff they have are not trained properly to handle dementia or Alzheimer's residents. We had several incidents where our father was neglected.

My mom lived here until recently. She had bad experiences at another facility but really enjoyed…read moreliving at Garden Villas. The apartments are large and maintained for a 1970s building. The staff is fantastic. She had good care of her medications, checking on her, laundry and cleaning. I am very pleased.

We just lost Mom. She lived at GVW for 3 years, and she loved everything about the place. They are…read morethe most compassionate folks around, and they treated Mom and this crazy family with kindness and respect. Our family is grateful

Caring for my mom with Alzheimer's has been one of the hardest things I've ever done. We needed…read morehelp but were nervous about letting someone new into the house. Here at Home Healthcare made the transition easier than I expected. The caregivers are calm, patient, and understand memory care. They keep my mom on a routine, redirect her gently when she gets confused, and treat her with dignity. That matters more than anything. If you are looking for memory care in St. Louis and want people who truly care, I would highly recommend calling Here at Home Healthcare.

Here at Home Healthcare provided 24/7 in-home care for my father, who has Alzheimer's. Their…read morecaregivers were patient, kind, and experienced with dementia care, which made such a difference in his comfort and stability. The communication was excellent, and we always felt informed and supported. If you're searching for trustworthy home care in the St. Louis area, especially for memory care or long-term support, this is the team you want. They truly go above and beyond.

April 9, 2024 Nearly 6 months here and not a regret in the world. Great move for us - Great…read morestaff and great residents. Warm friendly atmosphere - Great Food. Menu yada yada Bottom line: Great choice. Nancy Dick Friedman

Unfriendly, uncaring top management. Major rent increases on residents. Many of the best staff…read moreleave for better treatment and opportunities. Food service and quality is average at best but not worthy of the cost of rents. Facilities are neglected. Common areas are dated, worn, and rarely updated. Infrastructure issues go unfixed. Some longer-term staff are dedicated despite stress. Residents are by and large wonderful, accomplished people.

My dad has been there for years, we love it! The director Tim was always so pleasant. Got to know…read morehim more recently with a problem with my dad. Not only did Tim Nye handle it, he made sure it was fixed and did so with dignity and professionalism that seems rare these days. I feel so blessed to have my dad so well taken care of! Thank you for running an affordable top notch home for my dad. Especially in this crazy busy world! I would recommend Autumn View Gardens in Ellisville to anyone who loves their parents or family and want them well taken care of and loved like family!

My mom has been there over a year. She is well-cared for and the staff has done an outstanding job…read morekeeping everyone safe during this quarantine. I highly recommend Autumn View Gardens.!

BEWARE. Sent mother there one week ago to rehabilitate her hip after a partial replacement. Rolled…read moreout of bed and was crawling around the floor dislocating the hip that was repaired. Garden View didn't do an evaluation of the hip. No exam or x-ray but still put her in therapy that day causing extreme pain for mom. Finally, they confirmed with an x-ray over nine hours later that it was dislocated and the center called an ambulance per the administration lead people. I called the hospital that she was being sent to finding out she wasn't there. Called Garden View Rehabilitation back to find out that she was still there. Was told staff didn't know which ambulance service they called, when they called and who called them as no notes were in their system. After 20 minutes on the phone finally found someone who could help. Told them to find another ambulance service since it's been five hours since they called the ambulance and twelve hours since the incident. Because of my call they found another service to take her to the hospital within 25 minutes. If I didn't follow up I don't think my mother would have ever been taken to the hospital. Unfortunately, due to the amount of time it took for her to get to the hospital per the ER doctor she had to have another surgery to repair the dislocation. If I could give them zero stars I would. Can you imagine waiting five hours or longer for an ambulance with something dislocated? She will not be going back to Garden View Rehabilitation...EVER..

My mother, a stroke victim, was allowed to go out their front door unattended in a wheelchair which…read moretipped over and she hit her head on the concrete in front of the building. She never regained consciousness and eventually succumbed to her injuries. Staff didn't find her - a visitor did. She never got to see me get married or her granddaughter. Do your research. Don't fall for the radio ad.