Wonderful retirement community! If you're a life-long learner, you will love this place. Gorgeous…read moresetting with ponds, fountains, lots of greenery and ducks.

My mother lives at the Gatesworth. The facility is beautiful. The staff is caring and…read moreprofessional. Every day there are many activities for varied interests. They have limos available for shopping trips, church or theater. They have a swimming pool on site with instructors for aqua size. I have been very impressed with what I've seen so far. My mothers apartment is lovely. Housekeeping is included and they come every week to clean her unit. This facility is wonderful and my mother is very happy there.

HORRIBLE Management! mom and dad were/are there. they attached themselves to a kind worker who…read moreserved them meals and made special meals just for them. dad died, mom is still there. then the MANAGEMENT fired the whole team that cared for our family. "let's save a few pennies and fire everyone who cares about our families" shame on you

Okay, this could be weird because a) I'm clearly not an older adult age-wise, but maybe deep down I…read moredo have a heart of an older lady & b) I don't have a relative or family friend that is currently living here. BUT, I can say as a current graduate student of occupational therapy (shameless plug, if you have no idea what that is, ask me!) who has spent a lot of time in various assisted living facilities, this place is GREAT! I got a chance to speak to some of the residents while assessing the facility & the community is beautiful! The facilities are in tip-top shape & the services provided are above average. The staff seem to be very friendly & in-tune with the residents. When I'm 85+ & still kickin', please send me here!

I would highly recommend staying far away from this facility. My 87-year old mother lived there for…read morethe past year, until July when she fell in her bathroom and broke her hip. She fell at 2am on a Sunday. The facility is supposed to check on their residents by 9 am. No one checked on my mother that day at all. Infuriating. I talk with mother usually every Sunday so when I didn't hear back from her by Monday morning, I called Crestview to do a wellness check. Tori said she went to check on mom and said that mom was just tired but okay. So it took me calling to get them to check on her. Turns out that later in the day, another gal named Lisa, found my mom at 3pm still lying on the bathroom floor, in pain. She called 911 and my mom was taken to the hospital - after lying on the floor for 37 hours. So much for good care. We found a new place for mom and when I went to clean our mom's apt at Crestview last week, the director Christina asked to speak to me. She denied that we had left her any voice messages and said she didn't receive any - from myself, my aunt and also mom's social worker. Christina insisted we give a written 30-day notice and that mom has to pay for September rent despite her move being involuntary, as she can no longer live independently. I asked Christina if there was any way we could reach an agreement since we are not a litigious family, but she was unwilling to budge at all. OH, P.S. The State of Missouri is now investigating them for the elder abuse.

Wonderful place! Bright and cheery. Very pleasant activities, including exercise class. My mom has…read morebeen here for three and a half years. Great staff and housekeepers and maintenance. We have used a few services that you pay for such as Senior Helpers when she had a wound that needed daily tending and that was very helpful and reassuring. Also the on-site salon for haircuts and pedicures is convenient. One huge downside to caution about is that meals are not served at all on Sunday nights. This has been burdensome for our family and other residents have grumbled about this repeatedly. They get used to not cooking and then there is no meal and families are not always able to help. So then it's cold leftovers or PBJ. But that is the only down side, other than that, it's a wonderful place and we would recommend it!

I usually do not post negative reviews but in this case I. am forced too. My 88 year old father has…read morebeen here for 6 months now and isn't as upset as I am. He never complains like so many of his generation don't. This review is based solely on my thoughts. I've eaten a few of the meals they provide and they are just terrible, yesterday they served us spoiled milk and when a few of the folks said something collected all the cartons and gave us water. They have a pool table but you can't play because they have no balls or sticks. This was one of my Dad's reason for moving here. They have a swimming pool with no water in it. A movie room with no movie times. A laundry room with broken equipment. No beauty salon as we were told. My father luckily has assets to go to another place, but he was impressed by the salesman. It says independent was another reason he miced in Recently they have had a few entertainers in but according to everyone I ask the food is still bad.

This was exactly what we needed for Mom. She couldn't do a lot of things around the house anymore…read more They have 3 meals a day, they clean her room and do her laundry. She has even made some new friends. I am glad we checked them out. The facility is very clean, and the staff was friendly from the beginning. I would recommend checking them out for your mom or dad.

What a difference the current management (2/2024) has made over the prior management. The last two…read moremanagement installations were anything but stellar and the facility started seeing a real decrease in quality and services. With the current management this has been turned around. They are working on getting a few of the Kinks out but have come a long way over the prior gement or should I say prior managements. Current management has put their hearts and souls into making this a better place and improving the quality of the care and just the overall feeling. Kudos to the current management

Our precious mother was one of the original residents in Memory care at Westview of Ellisville,…read moreand we were extremely satisfied with the care she received for the first five years. We were able to be with mom every day for all of those years,often multiple times each day. We have seen it all!! Within the past 2 years Westview has been under new administration. It has become a different place. The director of memory care has been so impossible to work with, 9 of the best CNA staff have left WV. She has been rude and disrespectful to me and my family. She doesn't even look at us when we speak to her. My sister has refused to talk to her since Dec. 27. When I tried to talk to her , She closed her door and pretended to not be in her office, I loudly said. "I'm not leaving until I talk to you. " she finally came out of her office. On another occasion I asked if memory care was fully staffed that day. Her response to me was. "YOU DON'T GOTTA KNOW. " I did have the right to know. On another occasion I asked a CNA if there was full staff, she responded "yes, the new girl.. " I asked her name, the CNA said that she was told to tell me that. There was no new girl. Director of memory care instructed a staff member to lie. UNETHICAL !!! I reported that to the executive director. Nothing happened. Myself and several other resident's family members complained that the memory care director, as well as CNA staff talk and text on their phones continuously, while Feeding residents, pushing wheelchairs, working in rooms, serving food. What kind of care are the residents getting if staff is talking and texting on their phones. The staff in assisted living, serving staff, kitchen staff, and office staff, and housekeeping staff DON't do that. The care plan was followed at their whim. I can't count the times she did not have on pjs, She had on a soaked brief, or was pushed off to the side. On multiple occasions mom's thermostat was at 60 degrees in her room. Executive Director was told about that. Her response was to say we'll put a cage on thermostat. That Never happened. Why would anyone put a thermostat at 60? Prior to the new director, staff toileted residents before a change of shift. I NEVER SAW THAT. The halls frequently smell of bm and urine. When asked when mom was toileted, no one had an answer. There was no schedule or consistency. When we asked for mom's shower caddy, the CNA had no idea what we were talking about. Everything was kept in the residents rooms. Pretty sure that is against state guidelines. The good CNA s complain they were given no training by the memory care director. Complaints to the executive director did absolutely no good. Nothing ever changed. She said she was "working on it". Multiple residents have pulled their parents out, stating that "mom's not safe here. " There are some exceptional staff there, but they are fed up with the TOXIC environment in memory care. (Their words, not mine) They know who they are, and we thanked them as we left the building, asking them to take care of residents. Westview asked us to find another community. WE DID, and thank God for mom's new home. As I said on no our way out. "I make no apology for demanding and expecting quality care for mom." We simply were not getting it. For the sake of the wonderful families OF MEMORY CARE, and their loved ones, please DO SOMETHING!!! If you have a loved one at westview of Ellisville, visit there often, visit at different times, and believe your loved ones stories about how they are treated. You have the right to expect quality care, and if you're not getting it, there are other MUCH MUCH MORE caring communities in west county.

After a fall at home my mother found it harder to stay at home. A hard decision was made to find…read morea assisted living facility near her doctors. After a stay at another facility nearby where she was unhappy we chose Delmar Gardens of Chesterfield. A night and day difference from the previous assisted living facility. She is happy which makes me happy. Mom stays busy with the activities they provide. The staff is amazing. She loves them. The care she receives is top notch. There is a family type atmosphere here and I feel confident that my Mom will be taken care of. She has made friends and she is happy. Thank you Delmar Gardens for making my Mom feel at home.

Chesterfield Villas is a wonderful place to work! The relationships that are built between…read moreresidents and colleagues is unique, and it shows in the longevity of the employees. Every day is different, which keeps things fun and interesting. If you are looking for a beautiful and caring place for a loved one or yourself, stop in and check it out! If you are looking for employment in the health care industry, stop on by! Chesterfield Villas is truly an amazing community!

My parents were reluctant new comers to Cape Albeon. They did not give up their primary home, but…read moreagreed to have a "vacation place" in St. Louis closer to their doctors and family. After a few months they are spending more time there and have been made to feel so welcome. All of the residents and employees go out of their way to make newcomers feel like this is "home". Could not be happier with our choice. Great facility, people, food, events, social life and overall atmosphere. A+

Nurse Nancy Hicks who is a part of Deaconess Faith Community Nurse Ministries is excellent. Great…read morewoman who is passionate about what she does.

Before you sign any papers and admit yourself or your loved one please read this. If it gets to…read morewhere a tenant needs more care for physical or mental reasons, they will go into the nursing part of the facility. Please don't allow for this possibility. The staff there directly lied to us about what they could and couldn't do, citing that it was "illegal" to have an alarm on her bed when it isn't. She has fallen 3 times this week after having surgery for her broken leg. They let our mom sit by herself for so long that she wet herself even though she isn't incontinent. Our questions were met with made up answers and we had to hire someone to sit with her and care for her so we could sleep at night. I'm not a comment poster, but this has been so horrific that I had to try to warn people.

After a careful review of several available residences in the area, selecting Friendship Village…read moreproved to be the very best choice we could have made. Every service delivers more than advertised, and residents' comfort guides every administrative decision. The facility is doing the very best they can under the difficult circumstances of multiple constructions, but the coming year will see many improvements and even better delivery of services. The location, next to Faust park, couldn't be better.