Candice was amazing and so thorough! I will be returning and I can't wait to begin my skin journey!read more

Five stars for Candice! She is consistently amazing and always has the best energy. My skin has…read morenever looked better, and I always look forward to our chats as much as the facial itself. So lucky to have found her!

I visited SoHo Sanctuary today for their signature massage, and it was such a great experience…read more From the moment I walked in, the space felt clean, calm, and really relaxing--exactly what you want when you're trying to unwind. My masseuse, Holly, was wonderful. She was very attentive and checked in with me throughout the session to make sure the pressure was just right, which I really appreciated. It made the experience feel personalized and comfortable. Overall, everything from the atmosphere to the service was on point. I left feeling refreshed and would definitely come back again. Highly recommend if you're looking for a peaceful, high-quality massage in the city! I visited SoHo Sanctuary today for their signature massage, and it was such a great experience. From the moment I walked in, the space felt clean, calm, and really relaxing--exactly what you want when you're trying to unwind. My masseuse, Holly, was wonderful. She was very attentive and checked in with me throughout the session to make sure the pressure was just right, which I really appreciated. It made the experience feel personalized and comfortable. Overall, everything from the atmosphere to the service was on point. I left feeling refreshed and would definitely come back again. Highly recommend if you're looking for a peaceful, high-quality massage in the city!

I've been coming to Soho Sanctuary for years. I love that it is a small spa that caters to women…read moreonly. It's warm and inviting and everyone makes you feel welcome. I continue to come back as this is the best facial I've ever had. Bibi is excellent. She takes the time to really evaluate your skincare needs and suggests the best treatment for you. She is very knowledgeable but also never tries to upsell you. She has delicate hands, and my skin always comes out glowing. I am always getting compliments on my skin and it's in large part to my regular facials with Bibi.

OH MY GOD! The most…read morewelcoming, and best experience I've had in a WHILE at a salon! I want to start off my saying that both Michelle (the owner) and Cindy are super friendly and welcoming. They make you feel at ease and relaxed, be it on the phone or in person. I'm so happy I went here. My friend and I booked a hydrating facial with a mini massage. We were both "mind blown' by the entire experience and cannot wait to go back. We're already planning our next visit lol. I cannot recommend this place enough! Definitely a must visit!!!!

Went with a Groupon for micro dermabrasion and Hydra facial for a total of 60 minutes. Left happy…read more Good service.

Every part of my facial was perfect. Jennifer is a Master at what she does. Products are…read moreexceptional, massage was so soothing, no pushing products. The space is kind, soft and relaxing. Thankful to a neighbor who recommended Pretty Please and thankful to the universe that Jennifer is so talented at what she does. Highly recommend. Continued success to Pretty Please.

I try to get a facial every few months and I've tried a ton of places around the city -- Pretty…read morePlease is one I'll be adding to my rotation and one I'll definitely recommend to friends. The space has a beautiful scent that puts you at ease as soon as you walk-in. I had a signature facial and it really set a new standard for a facial for me. The facial and upper body massage relaxes you, I can't imagine not having a facial with such a nice neck/shoulder/arm massage again. The products they use don't have a strong fragrance -- every detail was perfect. They do give product recommendations after the service but there's no pressure and it doesn't feel sales-y or uncomfortable the way it can at other salons. Highly recommend my facialist Amy!

Came to this hidden gem in Chelsea for the first time yesterday to get a full set of mink lashes…read more The spa itself is luxurious and beautiful. There are 2 sides - one for eyelash services and one for facials/massage etc. Both sides are equally beautiful and relaxing. I had 120 mink lashes done. I absolutely adore how they came out. They are just the length I wanted and really enhance my features. The service took about an hour and I listened to pleasant music the entire time. Very clean, friendly staff and affordable prices. Open now with safety measures in place. Please support your local businesses!

I can't express how much I love for this fantastic place. The eyelash artists are super patient and…read morecordial to answer my questions and concerns. They give advice on styles based on the shape of my eyes, as well as tips on how to care for my lashes after I'm done. I remember when I did it for the first time, I was worried about whether the foreign body sensation would be bad after finishing the eyelashes. They blended well with my own lashes, though, without too much foreignness. Have to say the eyelash artists there are really skilled. Also! Last but not least, according to the tips they recommend, the eyelashes can really last for nearly 4 weeks! ! ! That's why I'm here today to get my lashes done for my upcoming long vacation. Many of my friends also come here to get their eyelashes done.They were as satisfied with the place as I was. Therefore, I strongly recommend you to come here as well! Especially, this is your first time doing eyelash extensions! ! !

Service was fast and everyone was very accommodating with the help since it was my first time going…read moreto this place!

This place is not the best but not the worst. Location is pretty convenient. The shop is nice and…read morepretty clean and there is lots of staff that are all very nice. Overall I don't think they are the best at placing lashes and the quality is pretty low for how much they charge. Often times I would have several lashes falling out the day of getting my lashes done. I am not new to eyelash extensions and have been getting them for years. They add a $5 tax to every service and don't say anything until you're leaving. I originally came here with a Groupon and they still made me pay an additional fee.

No, just no. That…read morewas the third and last time I went. My lashes are huge and thick but straight, so they really need a curl. The first time was horrible, the lady insisted on a lift even thought I said I need a curl. The result was of course very disappointing. She promised to fix it next time. I had paid for the groupon already so I went back. After plenty of negotiation she agreed on the curl and it came out good. She told me what was the type of the cast she used to remember it for next time. Two months later I went back and I told her what cast we had used that worked but she insisted we should use a new better one. I disagreed but she really kept on pushing me and I stupidly trusted her. The result was worse than the first time. Completely flat. Only later did I realize she had lost the cast I was asking for so she came up with the idea of talking me into a "better" one so she does not lose the money. Also, I could feel the tools in the in eyes' waterline. I could feel the glue running in my eye. It's a terrible feeling. When I complained she said "I know what I'm doing". No you don't. P.S. I'm changing my review to two stars because they apologized and gave me a refund. But I still have no intention to return and regret going.

Olena was AMAZING! She was so gentle and attentive. I didn't expect too much out of the treatment,…read morebut after I got the Lash Lift and Tint, I left with bombshell lashes! Highly recommend coming here for lash services. Will be booking with Olena again soon!

I haven't patronize the store yet but I've been inside once and the staffs were very nice. They…read moreexplained their procedures to me and were not pushy or salesy at all. They didn't ask me to put down a deposit right away and open an account like most Cosmetic places I've been to would have. They said they usually don't take new customers. They only take customers who already have an account with them and appointments are required. I respect that. But also wonder how can a business afford to maintain their business if they only work with existing customers? Initially, I was looking for a SK-II gift set. Google says they have it here but they actually don't. That's how I stumbled upon this place. Surprisingly, they carry quite a few Clé de peau products. I was first introduced to CDP in California and the products are amazing on my skin but I haven't seen any in stores like Macy's or Sephora. I usually look at them online. So surprised to find them here and they even offer facial services with CDP products. I know I will come here one day for a facial and maybe I will take my mom too. Can't wait!

Of all the Shiseido stores in Chinatown (I think there are 3-4) this is my favorite one and the…read moreonly one I come to now! I have an account at all stores but the people here are most friendly and relatable. They are not money-grubbers like the other stores and I never feel pressured into buying a product I am not too comfortable/familiar with. They always give me A LOT of samples, free tote bags, beach bags, make-up bags and more! The workers here speak primarily Cantonese and Mandarin, but also English, which isn't perfect but more than enough to explain each product and recommend the ones you should use. The store is fairly spacious and very clean, but they don't carry everything (e.g. Ibuki line) yet they do carry products not found on the main web (e.g. Benefique). Would really recommend this place to anyone looking for Shiseido around NYC.