1. Evolv Device Repair

    1. Evolv Device Repair

    0

    Tacoma, WA

    Evolv Device Repair

    4.9 (108 reviews)
    Closed 10:00 am - 6:00 pm

    Get pricing

    Response quality

    Excellent

    Response time

    7 hours

    Services - Evolv Device Repair

    Evolv Device Repair Photos

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    Recommended Reviews - Evolv Device Repair

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    4 years ago

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    3 years ago

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    4 years ago

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    4 years ago

    I needed a new iPhone screen. They were able to get mine replaced very quickly. Really good experience and value.

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    6 years ago

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    5 years ago

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    5 years ago

    Luis was very polite and helpful. He had my phone fixed in half an hour. Glad I came here!

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    4 years ago

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    5 years ago

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    4 years ago

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    9 years ago

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    Luis F.

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    7 years ago

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    5 years ago

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    6 years ago

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    3 years ago

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    4 years ago

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    4 years ago

    I took an iPad here and they were prompt and super kind. Daughter now has a cracked screen and definitely headed here.

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    5 years ago

    We'd be lost without this business, they are GREAT! Very convenient to get to, quick service and beautiful results! Thank you once again!

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    3 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    9 years ago

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    Luis F.

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    4 years ago

    Easy to find, right off the highway. Supper nice staff. Fixed my stuff for a reasonable price.

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    7 years ago

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    6 years ago

    Quick and knowledgeable service. We were able to get a same-day appointment and the phone is back online! Thanks.

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    5 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    7 years ago

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    Page 2 of 3

    Ask the Community - Evolv Device Repair

    Can you guys fix and IPhone X? Nothing is cracked but the screen will no longer work, apple said it might be led light? Something like that..

    Yes, it sounds like the OLED is damaged. We can replace the entire screen which comes with a new OLED panel.

    Do you jail break iphones?

    Hello Ely, We do not jailbreak iPhones, our main focus is physical repair. Such as cracked screens, LCD, battery, headphones jacks, etc.

    View All 6 Questions

    Review Highlights - Evolv Device Repair

    n. Luis knew I needed my phone ASAP and I liked that he had the fortitude to do my repairs in a 2 step proces

    Mentioned in 23 reviews

    Read more highlights

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    Phone Factory

    Phone Factory

    2.8
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    Edit: HARASSMENT! (With PROOF) This business is harassing me on social media because of my 1 star…read morereview! I attached a SCREEN RECORDING and screenshots for proof! This happened just hours after I posted the negative reviews on google and yelp. Account harassing me: IG username: marleneespacio Only following ONE PERSON... phone factory! Commenting heinous and disturbing messages under my IG photos! SCREEN GLITCH PROOF ATTACHED. Pay very close attention to the screen recordings. I slowed them wayyyy down so you can see how when I press a letter (which becomes dark upon pressing), and what pops up in the text box doesn't always match. What you press on my screen does not register and acts like you pressed somewhere else entirely, or duplicates your action. I also screen recorded the capcut editing app unable to function and scroll, rather spastically twitches and becomes unresponsive to my touch. These are just examples of what I'm experiencing with my phone screen as a whole. Original Review: Dishonest, scammer business. I had a terrible experience here. I came in with a cracked iPhone screen and was offered a $150 aftermarket screen replacement. After the replacement, the phone screen seemed to work fine initially, but later that afternoon my phone started glitching--bright fuzzy screen flashes, lagging, texting and scrolling issues and unresponsive apps. It became nearly unusable off and on. My entire life and career is in my phone, being that I'm a content creator and commercial realtor. It has made my work extremely difficult and frustrating. I purchased on a Saturday, Sunday they were closed, and I called them Monday to address the issue. Phone Factory acted angry and defensive with me (and even YELLED), like I have an ulterior motive and am causing them problems although I benefit NOTHING from returning a defective phone screen?? I still have to purchase a new screen..... it's not my fault the phone screen is defective... this is basic customer service. I was told there was a 30-day warranty on my purchased screen at time of purchase, but when I called, Sam lied to me and told me there was only a 2-day warranty and I couldn't bring it in although I was originally told 30 days. Then the manager later confirmed it was a 30 day warranty after all. I wanted to email screen recording proof of the glitching to the manager, but he refused and said I had to come in person. I explained to him it's a 2-hour drive round trip and I rather not drive all the way out there to show him screen recordings unless we also reach an agreement so I can also switch the screen if I'm to drive all the way there. I felt he was making it unnecessarily difficult. They offered to apply the $150 toward an original Apple screen, but refused any kind of exchange, return, or warranty on the new screen. I felt uncomfortable purchasing another phone screen from them without an exchange or return warranty after I already purchased a defective phone screen from them and have been treated cruelly over a PHONE SCREEN. I said, "I must have an exchange or return option on the new Apple screen, which shouldn't be a problem since it will be a quality screen, right?" He refused. Now, I have to eat the $150 I spent on this after-market screen and go pay full price for a new Apple screen because I won't buy another phone screen without a warranty from this business. I'm completely disappointed by the lack of transparency, poor product quality, and customer service. Save your money and go somewhere reputable. I now have to pay even more to fix what they messed up. There is good reason why they don't get much business. Don't risk it. If you have any issues they will treat you terribly.

    Did a great repair on my Samsung S23. Replaced the battery and defective front screen. Very…read morecourteous and professional staff.

    Evolv Device Repair - mobilephonerepair - Updated July 2026

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