Good business . Got my kid and his date to and from SF without incident . Very good communication.read more

I ordered a car service for my daughter's prom. I changed plans on them a couple times, and they…read morewere quick to confirm the changes. Day of event, they kept me updated about arrivals and pickups. I was very pleased with the service. I would recommend.

Raphael goes above and beyond for customers and their events. I have recently used them a few weeks…read moreago for a shuttle to top golf and back, and everyone had a great time. Motor coaches, mini busses, vans, limousines, they got it all and they do a great job at showing up on time and in professional vehicles. I guess only thing I can recommend is to not lose your stuff, as they aren't baby sitters who pickup after you ;) Grown adults shouldn't have any issues working with Umbrella!

What you look for in a bus company is to safely and efficiently get passengers from Point A to…read morePoint B. Umbrella Bus barely got our passengers from Point A to Point B, did not do so efficiently, and arguably didn't do it terribly safely. We booked Umbrella for a 54-passenger shuttle to transport wedding guests from our wedding hotel to our ceremony venue, and then from the ceremony venue to the reception venue ($1050 total). I confirmed this itinerary with their staff by email and phone several times (at least three), because they kept sending me invoices that only showed a partial itinerary, but they assured me that they had the correct itinerary written down and would read off the correct itinerary on the phone when I called. On the first trip, the bus driver got the bottom of the bus stuck on a steep hill, rendering it unable to move. Guests had to walk nearly a quarter mile from where the bus got stuck to the ceremony site. The bus was also blocking the entrance to the park where the ceremony was held, meaning that park visitors and several wedding guests who were behind it were severely delayed in getting into the park. We had a couple of guests who missed some of the wedding ceremony because the bus blocked the entrance for so long. It would've been 3.5 stars if only for this, since it wasn't 100% the driver's fault, though he should really have known what the buses he drives are able to handle. On the second trip, though, despite me confirming the destinations in the itinerary with Umbrella MULTIPLE TIMES, the driver had somehow been given the wrong destination by their dispatch, and took guests back to the hotel instead of to the wedding reception venue. My family members had to argue with the driver, who insisted that he'd been told to take everyone back to the hotel, and "I'm only doing two trips, how will people get back to the hotel?" but he eventually relented and took everyone to the reception instead, but meant that most of the guests were delayed by quite a bit in getting to the reception. This definitely wasn't the driver's fault though, and was clearly the fault of the company/dispatch. He did eventually take the guests where they needed to go, which we appreciate.

Marco was awesome and knowledgeable about the city of San Francisco. He took us on our Napa valley…read moretour for our girls Trip! The bus was clean and seats were comfortable.

I often have to set up shuttles in Motor Coaches and Mini Buses for corporate events. Coach 21…read morestands far above the competition. Cece has always been especially helpful! Their buses are always clean, their staff is always friendly and their pricing is unbeatable. Top notch crew, I would highly recommend this company to anyone looking for transportation for large groups.

I highly recommend booking Royal Coach for any of your Las Vegas transportation needs! I booked…read morethem for a corporate event and was so impressed from A-Z. First, Tawny, the Sales Leader, was extremely responsive and helped me understand all of the different bus options. We even got an extremely competitive price for a bigger bus compared to others in the area. (Which I will admit initially made me nervous!) The coordination leading up was very straight forward. Payment terms were very reasonable. The day of went PERFECTLY! Our bus driver, Ceaser showed up 15 minutes earlier than I expected. He was very friendly and polite. Once our guest started showing up, he was very personable and helped everyone with luggage that they had. And the bus was in amazing shape. Top of the line amenities, comfy seats, great air flow, and super clean. There were a few amenities we did not take advantage of but I'm sure they were great too! I hope this review helps you! It's hard to find reviews out there, but we really had such a great experience with Royal Coach and I hope you will too!

Best experience ever.... Best equipment hello Daniel & Sandy you guys have done an amazing job…read more See ya soon I'm back in Northern California just a minor bed bug problem but it's cool company

Phoenix Transportation is the best company I've worked with…read more Each driver has done an excellent job in taking care of our Road Scholar participants and getting us to our destination safely and on time. As a group leader, I especially appreciate how Mike takes care of our groups. He's professional, courteous, and an excellent driver. Mike is a pleasure to work with and represents Phoenix well; I'm always happy when I discover it's Mike that will be with us for our week long programs. Thank you, Mike!

WORST experience ever. delayed our flight so much that we missed our connection. in rebooking, they…read moreput us on a flight the next night which was connecting instead of direct and couldn't even seat us together. they also didn't pay for our hotel, any meals, or any transportation. never experienced anything like this from other airlines.

I needed to order some shuttles for 2 days for a work event and this company was excellent…read more Stephanie responded to my quote request very quickly. I reached out to several different vendors and UCT was by far the most competitive. Stephanie was very responsive and quick, it was very easy to book the shuttles. I didn't have to actually use the shuttles myself but some of my colleagues said they were very nice and that the drivers were very friendly. They showed up on time and arrived at the destinations on time too. I even had to make a few last minute changes (start time and destination) and Stephanie was very willing to accommodate. She made my life a lot easier as this was my first time ever booking shuttles for my company. Would definitely use them again if we need shuttles for another event. Highly recommend!

I highly recommend United Charter. Excellent communication. The drivers were so friendly,…read moreresponsive and prompt. I will be defnitely be using them for future events.

We used them for our company offsite. Excellent service, would absolutely work with them again!read more

We used Superior Limousine to and from SF to our cruise. I'm an anxious passenger and I immediately…read morefelt calm with Hasan's driving. They are very responsive to phone calls also. Very clean vehicle and on time both ways. If I could give 10 stars I would! I will use their services in the future, they made our trip so much easier!

We had two rides. One to SFO and the other home from SFO. The first ride was lovely. Nice, helpful…read moredriver, smooth ride, not too fast, not too slow, extremely clean vehicle. The second ride was not OK. The driver was rude, selfish, and generally not fit for this type of work. I had to call the company during the ride, to get the window lock turned off. A 50% positive rate for the driver isn't good enough to return.

We used their service few times and we had great experiences ! They were always on time, attentive,…read morehelpful and professional. Cars were clean and smells good ! We will definitely use their service again and recommend it to anybody who wants limo service!

We had a great trip to Napa from SF / Oakland with Benny last weekend. Benny was very on top of…read moreanswering all of our questions and was extremely well organized. On the day of the trip, Benny had all of the addresses ready and kept us moving on time. The Sprinter van was new and extremely clean. We had 3 families on a trip together and this was a great setup. Pricing was also very competitive. Would definitely book this service again.

There's not enough good things I can say about Sunshine Star Luxury. I hired them for my husband's…read morewine tasting party in Sonoma. Our group kept getting larger with the final headcount of 26 people. Having several options of limos/buses, Benny was able to guide me in choosing the best option for our group. Benny responds fast to my messages and is very easy to work with! The day of the event, our driver, Doston came early so that gave me enough time to place our welcome presents inside the bus to surprise our guests. Doston helped me and he is also a great driver. We got to our locations on time. The bus itself is beautiful, comfortable, and clean. We really appreciate Sunshine Luxury Star and all its staff! Thank you Benny and Doston! I look forward to hiring you again!