The customer service and quality of the work done on my car was awesome. I really appreciate the…read moreopen communication and the fact that I could pick up my car after hours was convenient. I'm really happy and I hope I've found my long term auto service techs!

I took my car here to have brakes, rotors and coolant system checked and repaired. They helped me…read moreout quickly even though they were busy during the end of month rush. They truly went above and beyond for me!!! Thank you ladies!! Thank You to all who were involved!

Friendly and fast There's a waiting area,but there's also…read morefood and nail spot in the same parking lot Smog was $50 with card

I'm a repeat customer. I was losing power when I tried to accelerate on the gas. I didn't know…read morewhat was happening. I called Ernie to schedule an appointment to have him diagnose the problem. It turned out to be that my intake air valve was cracked. I needed my spark plugs (bought that on my own) replaced too since my car had over 100,000 miles, plus my air filter was filthy because I didn't change it during the summer. Intake air valve $43, air filter $30, labor to replace parts needed $157, quoted at $230, plus taxes. Dropped my car off at 9:30 am, it was ready by 3 pm. I'm a happy customer.

I had such a great experience here that I had to leave a review. I came in for a smog check and was…read moreliterally in and out in about 5 minutes. The service was fast, professional, and super friendly. They made the whole process completely hassle-free. On top of that, they even included a free car wash, which was such a nice bonus and totally unexpected. It's rare to find a place that's this efficient while still providing great customer service. If you need a smog check and want somewhere quick, easy, and reliable, I highly recommend this place. I'll definitely be coming back!

Quick service with a fair price with their little discount. No complaints. 15mins in & out. Will be…read moreback in the future when

Great little shop. Raken is not very talkative, but he is very quick, very focused, very efficient,…read moreand very organized. He knows exactly what he's talking about, and he's friendlier and more helpful too than his major competitors at G&G are. Smog Stop has a much more professional vibe and a much nicer waiting room too than G&G does. They have plenty of chairs and even a TV, and it's much neater and roomier than G&G's waiting room, so do yourself a favor and make Smog Spot your go-to spot in Redlands for smogging your vehicle. My car didn't pass the first time, but Raken kept reassuring me that there were no visible trouble codes which would indicate a problem or a mechanical failure. He advised me to just keep driving the vehicle and promised that it would eventually pass, which it did. I was doubtful, but he was totally right all along. I finally figured out that the key to passing for me was to get my car up to 70 mph and then immediately decelerate to 20, which of course you can't do on the freeway, but driving the back way into Highland over and over again finally got the job done. I must've gone back to Smog Stop at least five or six times to have Raken rescan my car's computer monitors to see if all my monitors had cleared, but he never complained, although I'm sure he got pretty sick of seeing me coming back so often for a rescan to assess my progress! It took me three weeks to get my car's monitors to finally clear, but Raken was really unbelievably patient with me. I just wish that I had asked him to scan my system prior to testing my vehicle the first time, because I had to pay $50 for the first failed test and then I had to pay an additional $50 because he had to test my car a second time too after all of my car's system monitors had finally cleared, but he did give me a $12 discount on the retest. They also do other types of repair work at this shop, including smog repairs, but Raken was always too busy and too focused to specify exactly what other types of mechanical jobs they can tackle, although I did ask him twice. The good news is that they do seem to be totally focused on smog checks and not on finding additional mechanical issues that they can potentially charge you for. Just be aware that you will have to pay $38 for a second test if your car doesn't pass the first time. The only good thing I can say about Smog Stop's competitor G&G is that they don't charge you for a second test if your car fails the first time. So if you have recently replaced or recharged your battery, as I did, and if you're not entirely certain about the readiness level of your car's system monitors, please be sure to ask Raken to check your system for readiness BEFORE you pay $50 for a test that will in all likelihood fail.

i just bought a used car and needed to get a smog check and oil change. i was also concerned with…read moreother problems the car might have. right off the bat, the kind gentleman was able to give me a price estimate of the smog check and oil change. he also told me that they'll look at the car at no additional charge to see any issues it might have. their team started right away! i was there for about an hour (i'm assuming most of the time was spent diagnosing the car as other customers who came for a smog check had a quick turnaround). at the end, the employee told me the two potential issues with the car and that i can come back at a later time to get them fixed. the cost for the smog check and oil change was very affordable. i will for sure making a return! thank you redlands smog stop!

Male staff was great with helping us and our tires. He was able to fill some air to get our tires…read moreat even pressure all around. Welcoming and friendly. You'll have to open the drivers side door to get the correct psi for tires and scan in vehicle as new or returning customer. Worked efficiently and didn't hesitate to help. Three bays available for service. At the time it wasn't crowded and we didn't have to wait very long. Entry drive way is on the east side of the building. Exit on the south side of the building. Spaces were well organized.

I went to Valvoline to get an oil change. I need to start using a local oil change company for my…read morebusiness and personal use. Well I went there this afternoon on July 8 at about 2 o'clock in the afternoon. There was about five cars ahead of me I was prepared to wait but then when two other vehicles came and they let them in front of me after the employee shuffled the cars around I waited over an hour and still didn't get seen. I backed out and I will not be back again with my car or any of our fleet cars. I would consider making some changes or have a conversation with your group on who is next in line for priority. Bad move.

Value friendly service. Took an large RV for smog check and had a great experience!! Highly…read morerecommended

I came to get one of my vehicles smog checked as dmv required it. There were many certified smog…read morelocations to get this service done. Literally across the street from each other. But all were over priced in my opinion. They all told me I wouldn't find anything cheaper and that they can start the service. I told the other locations "no". When I saw smog pros, with only one review (5 star)... I knew they could be special. The gentleman Robert not only gave me the best price, but was extremely courteous and friendly. My vehicle was serviced in less than 15 min. He accepts Zelle and cash. No debit. I definitely will be back.

Knowledgeable friendly and fast service. The have always gotten me in quickly and their prices are…read morefair

Great place! Got me in and out within 15 minutes for my smog check. Couldn't be more pleased,…read moredefinitely a place you can go on your lunch break and know you're going to make it back on time and get lunch. Appreciate the friendliness as well. Good cost, my car was $60.

I came in this morning for a service at this Establishment I…read morewas met with this rude worker When asked him why he's giving me an attitude he thossed the paper work and started to walk away. As he did that he muttered "sand n " underneath his breath. When confronted again he didn't want to say it again or apologize. Terrible human being. Boy got scared didn't you ?

funny guy, he has candy while you wait, and the chairs are comfy…read more Your review needs at least 85 words bla bla bla ive said enough you dumb robot