Worst place to takenyour business to, to have professional work done. Bent moldings on the truck,…read moregrease left everywhere, screws missing, scratches that were not there, telling me parts were not available when they were. Finally when they told me pick truck up that day saying it was ready not only did I still have to wait HOURS, One of the workers took the key to the truck home. And the Manager could careless. If i could score in the negative number I would..

rush is the worst trucking repair center you could ever take your truck too for any type repairs…read more they are very lazy, they dont even try to look for parts. i found the parts that they couldn't find . they need to be question for their trucking service and the way they charge customers. also they charged $300 hundred to test drive my vehicle. a dirty b_$+@rds.

I purchase parts from Rush Truck in order to maintain our fleet! Chris Glass is my outside sales…read morerep, and does a great job for me! He visits the shop regularly, communicates well, and is efficient. If he can't find the part I need locally, he and the rest of the team do their best to find it for me! Highly recommend using Rush!

I've been working with Rush Truck centers for a few years, Chris Glass is my outside sales rep and…read moreI couldn't write enough here to tell you how consistent and helpful he is. I've called him many times to find parts that were different makes and he usually finds them and prices are always great. Thank you and give that man a raise!

These guys are truly AWESOME!…read more They get the coolest trucks, make sure that they are in TIP TOP shape and then make the buying experience super easy and super fun! Got an amazing low mileage vehicle, great financing (can you say 2.75% interest rate!?!?!) and get great customer service.... Get down here if you are looking for a truck

Just had a great experience here! We bought a 2011 GMC Denali for my wife, amazing truck! Thing is…read moreclean and sharp looking, has a 6.2L v8 to boot. Curtis and Taylor were informative throughout the whole process, I was amazed by how low pressure and easy they were. They should have a couple Dodge Cummins in their dealership the next week or two, I'm definitely coming back to look once they do. I am excited to work with these guys again.

This Peterbilt truck service and the general manager don't care about the independent truck driver…read more Leave your truck for over a week, before they start working on it. They work on trucks that come in after you and leave yours to sit. Will NOT call you back or give you updates on the repairs. Was told the truck would be ready by Wednesday, part wasn't ordered until f ollowing Monday. No idea when it will be ready. Going on 3 weeks not done yet. They are putting us in bankruptcy due to no revenue. Don't take your Big Rig to this shop. Not the first time they did this to me. Just so happened that Richmond VA is where I broke down both times and had to split off my load. Next time I will have it towed to Florence SC for repairs!

My Kenworth T880 went into De-Rate safety mode. I had it…read moretowed to this dealership. I had a third party warranty and was introduced to a very pleasant lady named Dianna. Dianna is the Warranty Admin at the Kenworth Truck Dealership. She informed me that she handles everything from over-the-counter parts, in-house and third party warranty claims. She's extremely knowledgeable, responsive, and made the process for me very smooth and stress-free! It's clear she genuinely cares about helping customers and getting issues resolved quickly. I am fairly new to the trucking industry and she really put me at ease, explained things to me so I had a full understanding on how the process worked from start to finish. I've dealt with different inside warranty people in the past that in no way compare to her. She is top tier and I am very happy my truck went to the location she works at. In the future I wouldn't think about going anywhere else in this kind of situation!

Horrible customer service I took my truck for diagnostics I was charged about $550 for hourly rate…read morewhile the technician was looking at tools catalogs at a tool truck that showed up to their parking lot. Also I ask for updates to the software of the truck they did not even check for the updates Kenworth trucks are worthless with this kind of service.

I did not purchase my freightliner here but Excel is the only repair shop that service it. The…read moreservice department staff are always friendly and helpful. My only gripe is their prices, and their propensity to find things wrong with your tractor that cost major money. I wish they had financed available.

Expect to pick up your vehicles trashed by the mechanics and to wait longer then expected…read more Communicated multiple times what time we would be there to pick up the truck and had to wait an extra hour

Be ware... ! We ignored the rumors and went against our better judgement because the sales Trey…read moreCustomers service was five star. On July 7 our truck was involved in a very serious accident. The truck bed and frame were not assembled properly by the person (Brandywine) that last owned the truck and this contributed to the instability of the truck when the load was being dumped. He could of lost his life or cause someone else to loose their life! We now Lost income waiting for repairs! It is a shame that some truck sellers take advantage and sell products that are questionable in qualify and functionality. DOT inspections can only go so far.

From the owner: Heavy equipment sales and rentals.read more

Spray in bed liner done by them . Charged a lot less then…read morethe competitors.I was worried it wouldn't have as good of a look,but exceeded all my expectations. I would consider it a match to line x best tier . Thank you guys ! Appreciate great work ethic and honesty.

If I could give Tri-City Truck Accessories 10 stars, I would. I stopped in looking for a spray…read morebed liner, bed cover and steps for my new truck. The owner, Chris, was busy working on another truck but promptly greeted me and asked if I needed help. He quoted a spray which I thought was more than reasonable in comparison to other prices I'd received, soft cover and steps. I scheduled the appointment for the following week. When I picked up my truck it was perfect! I will only go back to Tri-City for all of my truck/Jeep accessories.