They fixed me right up! Highly recommend. People there are friendly and upfront. They make the…read moreprocess easy. Needed my front end repaired after a hit and run and as you can see from the pics of my Miata, it's as good as new now.

I recently had my 2020 Jeep Grand Cherokee repaired at Balch Automotive and couldn't be happier…read morewith the job they did and the service I received! They emailed me twice a week (Tuesdays and Thursdays) with detailed updates on my Jeep. It was major damage -- over $17K -- but now looks and drives as good as new again. They are super friendly, which was a big plus for me! God forbid another person runs a stop sign and slams into me... but if they do, I'm coming back to Balch! If you've been in an accident, this is the place to go!

Unbelievably great. My side mirror nicked a post in an alley, and it took the mirror and casing…read moreoff. Another shop told me it would be several weeks before it could be looked at for an estimate, so I called Dayz in the morning and they said I could swing by at 2PM. I got in there at 2:15 and Johanna looked at my car right away, went and got Miguel, and Miguel immediately fixed the thing in about five minutes. It is now working as good as new. He refused to take a payment even though I insisted. I had tried to do it myself but it wasn't staying on, so I was prepared to pay a reasonable amount even for a simple fix like this. Even though it didn't take much time, he would have been within his rights to charge me, and I insisted on paying more than once. I will be going back here for any auto body work I need in the future, and I will be telling everyone I know to do the same. These are good people running an honest business.

Did work on my car without verbal or written consent or approval. Pieces are now mysteriously…read moremissing as well. Surprised to see so many positive reviews but they're probably hiding negative ones. Beware, especially if your insurance company recommends them. They don't take accountability and are smug about their shady business.

Had a good experience here following an accident. The store kept me updated throughout the process…read moreand made everything pretty straightforward. I'd especially like to recognize the manager for being involved in the process. They were friendly, knowledgeable, and responsive when I had questions. Sometimes customer service can make or break an experience, and that wasn't an issue here. The girl at the front desk was especially pleasant and friendly when I picked up my car. The repairs turned out well, and the vehicle looks great. Overall, a solid experience.

I went to this particular establishment to get an estimate for a bumper repair. I stated to the…read moreperson at the front desk that I was paying for the repair. The person asked what insurance I had. I thought the person did not hear me, so I stated again that I was paying. I was asked again what insurance I had. I said GEICO, but I was not using insurance. The person stated that they do not utilize GEICO and the repair may be more than I think and I would then try to use insurance. I walked out. I do not appreciate being looked at and judged on my ability to pay. A customer was lost yesterday.

I took my SUV to Roy's to repair damage to the front and side of my vehicle. They told me it would…read morebe 9 days and it was 8.5 days. The work was excellent. Customer service and communication was smooth. Newly repaired and painted areas looked flawless. I hope to never need them again...but if I did, I would gladly return to Roy's.

I've been to Roys for two separate incidents now and I can only say good things. First of all, they…read moreare so easy to work with, everyone I've talked to has been kind & Madi especially was so helpful when dealing with insurance companies. They did a great job on both my hood & bumper AND on a separate occasion my drivers door. A metallic silver, to my knowledge, is known to be one of the harder colors to paint match.. but as you can see they do an excellent job and the work speaks for itself. They truly deserve every 5 star rating for what they do. If I need additional work in the future I will be back!

They did a great job . They kept me updated and it was fairly quick . They had a new 2019 Camry…read morerental right there so there was no wait!

Vehicle came out great . Repaired quickly and mostly kept me up to date . Got my service done while…read morebeing repaired which was great . Hopefully I don't need there service again but wouldn't think twice about going back .

I had an excellent experience with this company! I needed my truck done quickly because I use it…read morefor work, and not only was the work done fast, but the repair was perfect! I thought it was a brand new door! Not only that, but they went out of their way to deal with the insurance company so I wouldn't have to! I'm definitely bringing my vehicles here for any body work in the future!

So a man hit my car so I had to find a place to get my bumper done. His insurance company had this…read moreand I said why not give it a shot. I was lowkey scared after looking at reviews.... But the people there are nice, they updated me like everyday with text which I appreciate, and they got it done in under 2 weeks. Hopefully I won't have to but ... if I ever have to get my car done again I will come here (colonial heights blvd one) we need to start giving reviews based on compliments too because yall almost made me go somewhere else! Anyway thx guys! Btw my car looks like new. It is a 2023 Mazda

Great service friendly faces!! They did a great job hope to not have to come back but will recommendread more

This place lied to us about pricing, office girls and even paet owner didnt give a crap whay they…read morepreviously told us. Absolutely ridiculous. Beware.

Took my vehicle to Chester Body Shop after damage caused by someone backing into my rear bumper. I…read moream extremely pleased with the work that was done by them. The inside had been vacuumed and the exterior was shining brightly.