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    Excellent Motoring

    1.0 (1 review)
    Closed 9:00 am - 8:00 pm

    Services - Excellent Motoring

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    13 years ago

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    San Diego County Credit Union

    San Diego County Credit Union

    2.5
    (110 reviews)

    I came to the bank for a cash withdrawal and to discuss why they had overdrafted my account last…read moreweek for my SDGE bill. I had to come back to the bank a second time today because there was no parking in their lot, not even handicapped parking, which is what I needed. I got right up to the teller, but he couldn't give me a good explanation as to why they overdrafted my account. Even according to him, they shouldn't have. I had overdraft protection, even. And I had the letter that showed it. He was on phone holding for accounting or some department. They gave him an explanation that didn't make sense or happen in my case. He said maybe I had other items that hadn't cleared yet. However, the previous withdrawal was 11 days prior! 11 days!! So that's not what it was! Now I'm waiting for the manager, which he could've sent over to begin with. I'm now 2 hours into this project already, with no resolution yet.

    A few years ago, I co-signed on a checking account for my son at SDCCU. About a year later, he…read moremoved out of state and unknowingly left a balance of approximately $42 on the account. Instead of contacting me as a co-signer to resolve the issue, SDCCU reported the account to ChexSystems. I was never notified before the negative reporting occurred and only discovered it when I was denied while attempting to open another financial account. As soon as I became aware of the issue, I immediately paid the $42 balance and requested that the reporting be removed due to the lack of notification and the circumstances surrounding the account. Despite multiple requests, SDCCU repeatedly refused to correct the situation. For seven months, I fought to have the matter resolved. It was not until I escalated the issue, threatened legal action, and contacted the CEO directly that SDCCU finally agreed to remove the reporting. That decision ultimately confirmed what should have been done from the beginning. What disappoints me most is that I had been a loyal SDCCU member for 19 years. Throughout that time, I had positive experiences with the employees at the local branches, who were always professional and helpful. Unfortunately, my experience with SDCCU's corporate leadership was the exact opposite. Based on my experience, I would strongly caution others before banking with SDCCU. No customer should have to spend seven months fighting to correct a problem over a $42 balance that could have been resolved with a simple phone call or letter.

    DCH Honda of Mission Valley

    DCH Honda of Mission Valley

    3.7
    (1k reviews)

    To the Management Team (SERVICE DEPARTMENT) at DCH Honda of Mission Valley,…read more I am writing to share my experience during my visit on April 24, 2026, regarding an oil change for my Kia Carnival. While the visit began with significant challenges, it concluded with an impressive display of accountability that changed my entire outlook on your dealership. Areas for Operational Improvement I would like to offer constructive feedback regarding the intake process. My appointment was scheduled for 7:30 AM specifically to ensure timely service; however, upon arrival, the service lane lacked clear guidance. With three lanes filling up and service advisors moving between the garage and the vehicles, there was no defined queue management. This resulted in customers being served out of order, rendering the concept of an "appointment" feel ineffective. Furthermore, there was a breakdown in communication regarding the scope of my Lifetime Oil and Filter Change warranty. I had to provide my own documentation to confirm that chassis lubrication was included in my service contract. Additionally, despite scheduling the appointment in advance specifically to allow your team to order parts for my vehicle, the parts were not on-site when I arrived, resulting in an avoidable delay. Commendation for Simona Deloeste Despite these frustrations, I want to highlight the exceptional service provided by my advisor, Simona Deloeste. When the parts shortage was discovered, Simona could have easily deflected blame, but instead, she chose a path of radical honesty. She personally apologized and, impressively, took full accountability for the oversight. Her integrity and professionalism completely turned the experience around. She kept me informed throughout the wait and handled a difficult situation with such grace and maturity that she convinced me to maintain my lifetime service contract with your dealership rather than canceling it. Simona is a tremendous asset to DCH Honda of Mission Valley. Her ability to own a mistake and turn a frustrated customer into a loyal one is a rare skill. I requested to speak with a service manager during my visit to share this feedback and recognize Simona's performance, but I was unfortunately unable to connect with leadership. I hope this review reaches the appropriate management so that Simona can be recognized for her integrity and the high standard of service she upholds. I look forward to my next service visit and hope that the operational issues in the service lane are addressed to match the level of excellence Simona brings to your team every day.

    I had an absolutely awesome car-buying experience with Tony Maldonado! From start to finish, Tony…read morewas kind, patient, knowledgeable, and truly cared about making sure I found the right vehicle. He took the time to answer all my questions and provided excellent communication through text and email, which made the whole process so easy and stress-free. What really stood out was how upfront and transparent he was about pricing. He shared great information that helped me confidently decide which car was the best fit for me - no pressure, just honest guidance. Derek in the finance office was also a pleasure to work with. He made the paperwork process smooth, efficient, and surprisingly enjoyable! Overall, the entire experience was seamless and positive. If you're looking for a hassle-free, professional, and genuinely pleasant car-buying experience, I highly recommend working with Tony. I couldn't be happier!

    Paykan Auto Sales

    Paykan Auto Sales

    4.7
    (49 reviews)

    Paykan Auto in San Diego? Oh man, buckle up, because you just asked for the…read moreyou-can't-handle-the-truth truth about these guys. Most mechanics in SD see a car with a weird noise, a dashboard lit up like a Christmas tree, or something that's been Frankenstein-ed together from three different continents, and they immediately hit the panic button: "Nah, too complicated, take it to the dealer," or "That's gonna cost you an arm, a leg, and your firstborn." They run faster than you do when someone yells "free In-N-Out." But Paykan Auto? These legends look at that same nightmare job--the timing belt on a 20-year-old import that's been babied by someone who thinks "maintenance" means prayer, the transmission that's been slipping since the Obama administration, the electrical gremlins that make your car randomly play polka music--and they just crack their knuckles and say, "Challenge accepted." They've been fixing cars (and selling solid used ones) at 5486 El Cajon Blvd for years, with reviews screaming honesty, fair prices, and straight-up wizardry. One person literally said their family has used them as mechanics for 15+ years while buying multiple cars there. Another called Hadi and the crew "THE BEST!!!!" They tackle the stuff that makes other shops sweat: weird European mods, beat-up daily drivers on their last legs, you name it. It's like if Jack Reacher was a mechanic--quiet, no BS, gets the job done right, and leaves you wondering why everyone else is so scared of hard work. You roll in thinking your car's doomed, you roll out thinking, "Wait, that was actually affordable AND it drives better than when I bought it?" Truth bomb: In a city full of mechanics who ghost you harder than a bad Tinder date, Paykan Auto is the rare shop that doesn't flinch. They handle the repairs everyone else runs from... and they do it with a smile, fair pricing, and zero drama. If your car's throwing a tantrum that would make a toddler jealous, take it to Paykan. Just don't blame me when you become one of those people who starts every story with, "These guys at Paykan fixed my [insert horror story here] like it was nothing." (Pro tip: Call ahead--Hadi and the team are busy saving San Diego's sanity one scary repair at a time.)

    I bought a car from there a week ago. They are nice people excellent people the owner he's…read moregentleman.Thanks Hadi

    Excellent Motoring - car_dealers - Updated June 2026

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