I came here after finding out that unfortunately another auto glass business had possibly damaged the sensor portion of my car that's connected or behind to the windshield. I went to another glass repair business before coming to Exceptional Autoglass. I had my windshield replaced by the other business without knowing my 2020 Toyota Camry needed someone who knew how to deal with the sensor attached to the windshield. The sensor feature is for pre-collision braking and to avoid swerving into other lanes. It's right behind the rear view mirror and attached to the windshield inside. I needed my windshield replaced since a crack had spread to the driver's side. The other business did initially want to charge somewhat more due to them having to put back this sensor system. The other business didn't tell me until after they replaced the windshield that my sensor may need to recalibrated and they didn't have the means to do it. You need a diagnostic tool to check the sensor and to fix it as well. You also need to know how to fix or properly install the sensor system. My car immediately had warning lights come on after they had replaced the windshield and they stated they couldn't do anything. Then they advised I go somewhere I could have the sensor recalibrated. This was disappointing that the other business was dishonest and chose to not share that information until they had already replaced the windshield and took my money. So I came here to Exceptional Autoglass under the impression that the sensor in my Camry would need to be recalibrated for an additional cost. The owner Sal was able to schedule an appointment with me pretty quickly. He found out that something wasn't plugged correctly in this system by the other auto glass business and resolved the problem right then. I returned a 2nd time to see if the sensor still needed to be recalibrated due to the car saying the system was turned off although, all the warning lights went away once Sal fixed the plug. Again, it was a simple fix in the settings that I didn't know existed on the steering wheel, it was sort of embarrassing. But it was also great that both times were a quick fix done by Sal at no additional cost. The recalibration service alone is pretty costly at the auto glass businesses that are able to provide this service. I appreciate the owner Sal for being so helpful and for being honest. He clearly wasn't just out to make money like the other business I had gone to. He definitely will be getting my business in the future related to my car's windshield and the sensor installed with it. He has the means to properly install the windshield and sensor system on newer Toyota Camry's. This model isn't just a simple windshield replacement, so it can't just be taken anywhere. The sensor system did not need to be recalibrated at all thanks to Sal and his knowledge about the system. read more

Very professional and timely. The employees were courteous and clear did a great job. I would definitely recommend.

I have a front windshield crack for a difficult piece of glass to find which was out of stock. Exceptional Auto Glass did an exceptional job finding the glass out-of-state and getting it here for installation. What might have been a 6-10 month process, took less than 30 days. Great job! read more

I needed a windshield replacement unfortunately from an errant rock that caught me on the highway. Exceptional Auto Glass took wonderful care of me and provided excellent work. Highly recommended. read more

I had the unfortunate event of having someone break and shatter my auto glass. I didn't want to go through my insurance and have them hike up my coverage so I did some research and Exceptional Auto Glass gave me the best affordable quote. I was able to get an appointment the next day and they did a wonderful job replacing my shattered glass within one hour. Thank you guys so much!!!! God forbid this happens again but I'll definitely recommend!!! read more

Great service and perfect work. They replaced the windshield in three hours and shuttled me to and from my home. Also, they are able to do calibrations with the eyesight features. Their price was 1/2 what the deanship quoted me. I totally recommend them. read more

They are truly exceptional! They repaired our windshield quickly and their price was reasonable compared to the "more known" brand. The best part, we did not need an appointment. They were very respectful and kind. They even cleaned our entire muddy windshield! read more

Exceptional Auto Glass - repairing our windshield - Auto Glass Services Near Me - Roseville, California

I rock hit my windshield and caused a small chip. I called my insurance (allstate) and they reached out to their preferred glass repair company which was Safelite. Safelite however is fully booked for the next 3 weeks. I did my search on yelp and found Exeptional Auto Glass. Their name speaks for themselves, I was able to come the next day on my preferred time, they did my repair in 15 minutes! Everyone in the shop is polite and professional. Will be coming back if ever I would need another glass repair! By the way, when i called Allstate, they also have them as one of their preferred glass shop. They just sent all the details to them and all i needed to do is to sign and im done. read more

This place should be called EXCEPTIONAL SERVICE. I brought my F-150 Ford truck in to get a new windshield--they quickly figured out the overflow area in the windshield area was full of old debris from leaves and pine needles. All 4 of the guys jumped in and unplugged my overflow. They put my truck back together and insisted they would not charge me!!! It took 4 of them an hour. I'm so grateful. I'll never go anywhere else. Thank you to the Exceptional men at Exceptional Glass. read more

So we have been dealing with AAA and Safelite auto glass for a few months. Safelite does not stand behind their work and when contacted to fix their faulty installation, we were refused. Finally got AAA to step up and get another glass installation which was performed today by Exceptional Auto Glass. Sal was Exceptional, no pun intended, he went out of his way to find us the correct OEM glass that Safelite could not do. His shop is so clean and his staff is only there to provide the best customer experience possible. Why go to a company like Safelite who couldn't care less about the customer experience when you can go to Exceptional Auto Glass who makes sure that his customers are completely satisfied. Best decision we ever made, THANK YOU Sal! read more

Exceptional Auto Glass has changed broken windshields on two of my cars so far. I cannot recommend them enough and I will not be going anywhere else for my glass needs! Great team, fast service and easy to find location! read more

Exceptional Auto Glass - Auto Glass Services Near Me - Roseville, California

Outstanding Customer Service! We had such an awesome experience from the 1st call through our windshield replacement. We were really impressed with the level of professionalism and competence. I'd definitely recommend them and actually called our local Lexus dealership to let them know what a great job Exceptional Auto Glass did. read more

This company is truly an exceptional place that provides outstanding customer service & quality repair job that were above & beyond my expectations and experience. My Benz windshield had a star shaped crack & was in need of replacement. Exceptional Auto Glass took time to explain the details involved in the replacement & the product specs, with cost details. The quotes were very reasonable. They were able to give me the replacement appointment the next day after I took my car for examination. They completed the job within the time planned. When paying the bill, I was pleasantly surprised that they reduced my labor cost portion of the bill after they found that they did not have to do as much digital calibration since my car camera does not have an advanced feature that they thought my car had. I appreciate their honesty. If you have any auto windshield repair need, this is the place to get it done! read more

Friendly, quick and worked my insurance company to replace my windshield the day after I called. Only took a half hour for the service! Highly recommended! read more

Very professional and was able to install the same day as when I called. Installed the windshield in less than an hour while I walked yo get some lunch. Very hap]py, highly recommend!!! read more

Exceptional Auto Glass - Auto Glass Services Near Me - Roseville, California

I had something hit my windshield, and crack it pretty good. I called and was able to get in within 45 minutes of my windshield getting hit. I was informed that this will keep it from getting worse, but that I will still see a tiny crack. Also, it's possible it might get worse. I was thinking, "well, if it doesn't work, I'm ok with getting a new windshield, but I'll kick myself if I don't try." I was shocked at how well the patch went, and how fast the repair was done. I'll aways come here, even if I have to have a windshield replaced. Everyone was polite and professional. read more

Replacement of front windshield 2022 Acura MDX. Very clean & professional shop. Sal gave us a great quote & delt with our insurance. No hidden fees or unexpected surprises. Refreshing to have been treated with such great customer service. Highly recommend this shop. read more

Excellent customer service! Friendly staff! They fixed my windshield in less than 10 minutes. I can't even tell where the rock damaged it! Highly recommend. read more

Went for a rock chip repair on a brand new Honda Odyssey. The fix was quick. You almost can not tell where the damage was. They also give warranty for their work and can work with your insurance if needed. read more

Exceptional Auto Glass - Original damage - Auto Glass Services Near Me - Roseville, California

See all

My Mercedes SUV windshield had a crack and they did a great job replacing it. Sal even coordinated with the tint shop next door and I had both jobs completed while they had my car. Exceptional customer service and communication. Just recently I got a rock chip and they repaired it in 10mins for free! I'll be sure to have them inspect my windshield from time to time so I don't to experience a cracked windshield again. Great guys, I highly recommend! read more

My winshield was damaged while driving home about a week ago and started to get worse. Sal was able to to accommodate me today and with 1 hr of work car was ready. Prices are reasonable and the work is exceptional. read more

Exceptional Auto Glass - Before installation - Auto Glass Services Near Me - Roseville, California

See all

Highly recommend! Sal the owner truly cares and goes above and beyond. They replaced a front windshield for me and I took advantage or their pick and drop off service. They are professional, timely, and their customer care is what stood out to me. Tel hey noticed my upholstery was dragging on the roof of my interior and glued it all back for me at no cost. My truck looks brand new! Thanks Sal! read more

Ivan was the receptionist who helped me on the phone. I called around to get quotes and 2 places was great to do my service at. however, Ivan really stood out as he kept apologizing as I waited patiently on the line. I was in no rush at all I just wanted a quote. He gather all my info on vehicle. Due to me waiting he gave me a discount which was pretty awesome. My appointment was the very next day. I showed up with my baby and man service was incredible. Let me tell you, It was IN and right OUT. they did such a great job. Customer service is really good, attendant to customers and very FAST. Mahalo!!!! read more

They were great. I called and made an appointment within a few days of my call. I located their shop easily. They are a preferred vendor through my insurance. That made things easy to get processed. I got my car back the same day I brought it in. Thank you to their team. read more

Professional, courteous and good value. Did a great job at installation of my windshield on my 2007 XC90. Great location too, directly across from DMV! read more

What a great experience we had this week with Exceptional Auto Glass...my daughters car was involved in a smash and grab over the weekend. We called Sal first thing Monday morning after doing an on-line inquiry. Sal squeezed us right away the next morning and had my daughters car done by 1p the same day. I was totally blown away with the customer service and just genuine care for the customer. I can honestly see why this place is so well rated. If our family has any glass replacement needs and hopefully not a ton this is our go to spot. Plus the compassion and courtesy was amazing and the after effects were straight up over the top. To include completing vacuuming out every nook and cranny getting every piece of broken glass out of the car. read more

Exceptional Auto Glass - Perfectly fixed window - Auto Glass Services Near Me - Roseville, California

There's a reason they have such a high rating!! From the initial phone call I knew I was dealing with a company that truly was going to deliver "exceptional" service. I called to inquire about having a cracked windshield replaced. Sal told me they could take care of it the next day and was completely flexible with the time. They are one of Allstate's top recommended shops and could bill Allstate directly. Oscar was outside as I drove in and immediately gave me the same level of "absolutely, no problem, happy to take care of that for you" attitude I'd already experienced from Sal over the phone. I chose to wait in the office while they did the work (estimated to be 3 hours). While I was there, I experienced Ivan (at the front desk) provide several customers with the same helpful, competent service I'd already experienced, including providing a customer with an alternate solution to an issue that allowed them to take care of the man right away. I got to chat with Sal for a few minutes and his attitude toward customers, his people, and his business confirmed the reasons why I will ALWAYS go to him for any glass-related issues in the future and will HIGHLY recommend him. (By the way, the work was done in under 2 hours.) Sal, thanks so much to you and your team! read more

Very friendly staff who carefully walked me through the process. Replaced my side window faster than they predicted (always a win), and for a reasonable price. read more

Brought my Mazda with windshield chip, actually 2 chips near each other. The guys were very professional and did a great job on fixing it. Thank you. read more

We originally chose SafeLite to replace our windshield. SafeLite ordered the wrong windshield, said ours needed sensors. A new one would take weeks. Exceptional Auto Glass to the rescue! We worked with Sal. Sal booked us an appointment for the very next day. Our sensor windshield was in stock and install was 10am-3pm. He called and helped us go through insurance because the sensor windshield is much more expensive. He provided specific instructions for how to care for the glass after install. We liked him and the shop so much we brought our Ram truck in the following day for windshield replacement too! Both of our cars had large cracks in the windshields. The Ram's windshield was also in stock and install time was the same. We highly recommend Exceptional Auto Glass! read more

Exceptional Auto Glass - Brand new windshield - Auto Glass Services Near Me - Roseville, California

After a horrible experience at Safelite, that caused damage to my car and lots of wasted time, I'd had enough and decided to call exceptional auto glass. Called and explained my situation and they got me in immediately. They located the problem and showed me the faulty install. They fixed the issue and you can tell the difference immediately! These guys are great and very professional. I will only go here from now on! read more

What a great experience. From the time on the phone for a quote to picking up my vehicle when it was completed. Sal was able to fit me in the same day I called and was finished a few hours later. Competitive price with exceptional quality of work. Would highly recommend. Thanks again Sal. read more

Sal and the team are phenomenal. You won't be disappointed. No need to look elsewhere. read more

Amazing service! Seriously they went above and beyond. I had my windshield replaced about 6 weeks ago and with the crazy rain recently noticed water was accumulating on my headliner near the front visor. I thought for certain it was related to windshield replacement so I called these guys up to let them know what was going on. They said bring it back in and they will 100% stand behind the work but were suspicious that this could be a leaking sunroof. Ultimately, their suspicions were correct and my sunroof drains were clogged. None the less, they still went through the effort to install the windshield and reinstall, dropped my headliner cleared the sunroof drains, and cleaned my headliner!! None of this had anything to do with the work they had performed..they easily could have turned me away to have this done at the dealership but they went ahead and took care of this free of charge. read more

I had a chip on my windshield and so I took my car in. The staff took a look and determined it only a surface blemish and nothing to worry about. I appreciate the service. read more

The staff here is wonderful! Sal And the staff deliver provide great service and stay true to their word. I highly recommend this company!!

Very professional, friendly,and knowledgeable. They were able to fit us in quickly and kept us informed through the process of installing our windshield. Will definitely use them again! read more

+1more star! I had one little issue with a rear view mirror. Thought I could just take care of it myself, three weeks later I'm at wits end. I stopped by and WOW! Immediate empathy and a solution. They addressed my issue without hesitation and happily. Just totally impressed by a business that truly does put the Customer First. Amazing owner and staff. Thank you all! read more

Thanks to some unfortunate freeway road debris, my 2022 Subaru Outback was blessed w/ some beautiful windshield artwork. As attractive as it was, I was ready to move on because it started to spread into the driver's side. Darn thing was screaming out for way too much attention. Enter Sal and his team...got the new windshield ordered, installed and front facing cameras calibrated to OEM specifications. I can't say enough about the service experience, quality products they use and level or workmanship they provide. Knock on wood, if necessary, I won't think twice about bring my car back here in the future. read more

Sal and his team are... well, exceptional!! My window stopped working and could not be rolled up. Which is not great for any time of year but especially when it's over 100 degrees outside. The dealership said they could get me in to diagnose in TWO MONTHS. I found Exceptional Auto Glass online. They answered right away and said I could bring it in for an estimate same day (holy cow!). Not only did they get my window rolled up in the interim, they ordered the part right away and got me in right when the part shipped. Quick and easy with excellent service. I would 100% call exceptional auto glass again for future services. read more