First time customer here, I brought in my volvo after doing 4 days of research and I am super pleased with the service I was given. Super informative, honest, & reliable. They had my permission and authorization of doing 2k worth of labor on my car yet they stopped at $650 before continuing to tell me the problems they came across and what my options were in the most honest way and for that I will definitely be a returning customer. Highly recommend! Thank you Sergio and Andrew! read more

horrible customer service called for an issue with my 74' fiat 124 very rude to say we would not allow your car in our building easily could have said that many other ways. read more

Came in about an annoying starting issue for my Volvo C30 and new shocks and left with a wealth of information, c/o Sergio. They not only inspected my startup components for the issue, but looked over the car to give me some recommendations for upcoming work to be done. Some of it was pretty damn serious. Wish I had brought my car here for a pre-purchase inspection instead of the generic euro mechanic I went to near the dealer--these guys are thorough and this car definitely needed that. Glad I brought it here sooner rather than later. Late but better than never. read more

My BMW X5 suddenly lost power, and after a bad experience with another mechanic, I brought it here on a friend's recommendation. They were professional, communicative, and made a stressful situation much easier. They quickly diagnosed the problem, explained everything clearly, and the repair ended up being far less serious (and expensive) than we feared. I would highly recommend them to anyone looking for trustworthy and skilled work. read more

Sergio and Andrew are always here when I need them. I can have my car towed in even when they're not open & they know who it belongs to.

Took my vehicle in for brakes. The price they wanted to charge for the brakes was too high in my opinion, and we ended up finding a different high quality shop that did the brake service (brake pads and rotors) for HUNDREDS of dollars cheaper. On top of that, the service representative made us wait at the counter as he took phone calls and drafted notes on the computer - bad customer service to keep a person at the counter waiting in my opinion. Also had to pay the $87 diagnostic fee after we decided to take our business elsewhere. I won't be returning here for my vehicle service needs. read more

Starting from customer service all the way until the job was done they did outstanding. They are honest, won't rip you off, (like the dealership was going to) and will get the job done quick. Thank you to Andrew for explaining everything and taking care of me since my first call in. read more

Highly recommend! They will work with you. I wish I came here sooner after bad experiences from other repair shops. Very appreciative of Sergio and the Exclusively Imports Team. read more

Bought a set of tires from Richard everything OK. When it came time to replace, I sent an email for a quote and he said $1300 and never got back with me. I shopped around and got a quote from Goodyear for $950 and bought there. read more

let me just say I have been taking my 86 Volvo for about 20 years to Sergio. He has been the only one keeping my car running. I have now been taking my 88 Ford Ranger to him as my Ford mechanic could not fix the fuel issue I was having. Sergio was able to fix this problem as well. Sergio and his staff are professional and knowledgeable mechanics. I trust them completely with my vehicles. Sergio is my go to mechanic and more importantly my friend. Thanks Sergio read more

Best auto mechanics to work on your car, real professional work SERGIO walks you through all of your car issues and asks before doing extra work on your car. Not to mention you get your car washed and clean. read more

It was my first time taking my car in for service and I was very happy with the service I received. Andrew answered all my questions and was very helpful. He gave me different options and explained all costs. They have a waiting area where I was able to work from. They offer cold refreshments as well! They even left a cute bag filled with candy once the service was done. I was in and out within the time frame they gave me. I highly recommend them. There's no need to go to the expensive dealership! read more

All the guys at Exclusively Motors do a great job! Got my BMW serviced in and out with no issues!

I was looking for a reliable shop that could service my BMW 330E Plugin Hybrid and BMW i3 Tera World with Range extender. Andrew was very helpful and gave me a great price on my service. It is about the same price I paid to service my Toyota Sienna at the dealership. They were very honest and there is no up selling here. They also specialize in imported cars like BMW so the work was professionally done. I also like the fact that it is a local neighborhood business. I will he bringing it cars there regularly for inspection and checkup. Since they are also part of Repairpal, they can also fix any of my extended warranty jobs. I highly recommend them. read more

Exclusively Imports - Both my BMWs that I had serviced. - Auto Repair Near Me - Whittier, California

Quality service They always make you feel welcome fair prices Very friendly glad to see you always I recommend them for everyone I know that has an important Treat you like a VIP always have a treat for you to eat while waiting . Foley Harriett read more

They are rip offs. I paid them $1200 for a coolant leak that's never was fixed and 1 year later its still leaking. It never stopped leaking . it went back to them and told them 2 days after they said it was fixed and they charged me $200 to inspect their own work. They said it must be leaking because one of my fans want working good and I should replace the fan and maybe that's will fix it. They wanted $600 or $800 to do that but i couldn't afford anymore money. So now 1 year later fan is still working fine but coolant leak is still there as bad as it was when I first took it to them. I should have sued them but didn't. Sorry I didn't. They are horrible. Only giving 1 star cause I have to in order to post this read more

For over 20 years, we have only taken our cars to Exclusively Imports. I never have any question about the quality of the service or parts.

I come here often for genuine and oe parts for my BMW, very cooperative and reliable source! read more

Exclusively Imports - BMW 435i - Auto Repair Near Me - Whittier, California

After being extremely disappointed with the dealership and their outrageous quote to repair my 2013 Audi, I didn't know where else to take it for service. I wanted a place that was familiar with European cars. Yelp to the rescue! I found this place, and within the first call, I knew they were knowledgeable, professional, and accommodating. I am so glad I found them, and will not have to deal with the dealership again. This place is legit. Their prices are great and they gave me different options for what my car needed. It is difficult to trust a mechanic, but this place earned my business and trust. read more

Top notch! Love them. Always great quality work and customer service. Really hard to find now adays

I have always received excellent, honest and friendly service at a fair and reasonable price at Exclusively Imports in Whittier. Andrew has been my service contact and is Excellent ! He always gives good advice , quick repairs, and never tried to sell me anything I didn't need. I Highly recommend Andrew and Exclusively Imports for your auto repairs and rate them at the highest 5 stars. read more

I've been getting my vehicles serviced with Exclusive imports since it opened in 2017. The owner Richard has always been very honest and courteous. The mechanics have always done a great job in servicing my car. Whenever I have an issue and I come in to get it checked out, my car in most cases has been serviced the same day and returned back to me in a timely manner. Tires, rotations, flats, oil changes, brakes, fuel pump replacements, differential gasket changes, transmission servicing, are some of the services I have gotten done here and all the work has be done right. Sometimes you will have to wait or return only because they have plenty of work to do, tells you they're doing a good job at what they're doing. I myself understand vehicle mechanics, but I do myself a favor and do some research on what I am trying to get serviced for personal knowledge, and with doing that, Exclusive Imports has always matched up with I have come in to get looked at and get serviced. Diagnosing a vehicle can be a maze or trying to find a needle in a haystack and you could end up spending a lot of money, but by having honest business, mechanics and by you understanding what you are trying to get fixed, you can save yourself time and money. Routine maintance is paramount to avoiding costly fixes, so if you are looking for a place to do that for you, I recommend Exclusive Imports. Thank you Richard and the rest of the team for always helping me and the rest of us who come to you with our vehicle headaches, much appreciated. read more

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Took my 2015 Volvo S60 T6 to Sergio and team and they did a fantastic job! My car is running Superbly and they had it washed and shiny when I came to pick it up! Highly recommend Exclusively Imports! read more

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I AM NOT HAPPY, I had my car towed there and did not want to continue with the recommended repairs. My issue is with the way I got the car back when it arrived at home . I soon discovered my hood release latch had been broken . Mind you just before the car was picked up at my house I had opened the hood to clean up any cobwebs ,leaves etc.,so I know the latch was perfectly fine.when I called notifying them I was going to decline the repairs the latch was never even mentioned .when I called to notify them of the problem they tried to blame it on the tow truck guys.when I explained that the tow driver did not ever open the hood all I got was " I don't know " "it wasn't us" . As far as the diagnosis it was not definitive but it would start by replacing the starter and ignition switch for over $1699.p.s broken latch under seat. read more

I went to get a new key, got my tires rotated too and free car wash! Very kind, easy to talk with and reasonably priced. What more do you want? read more

Exclusively Imports - Auto Repair Near Me - Whittier, California

Always consistent when it comes to these guys.. brought my car in on Friday for an inspection as I got a warning message letting me know my passenger airbag was not working..Sergio and his team took care of my car right away and let me know that my car is in top condition and fixed the censor that was making my car think my airbag wasn't good anymore..they made sure everything was in order before letting me drive off the lot and making sure I felt safe in my own car. Thank you for always taking care of me and my little lady ! read more

Always a great experience here! I've had multiple oil changes, replaced my tires, and had an alignment done at Exclusively Imports. Andrew is quick to provide updates on all services to my vehicle. I don't have to call to check on the progress like most places. Andrew has great customer service and is always so helpful. The invoice is super detailed and everything is broken down nicely. They review everything with you and show you the parts they replaced. No hidden charges!! They also provide a list of recommendations, but are not pushy to sell. The prices are fair for the quality of services they provide. I would highly recommend this business! read more

Had the whole engine replaced. Had it done quick and no Hassle. For all your Volvo needs come to exclusively imports. Sergio is a great guy he helped me & my wife get her car back up and running. He knew the problem was gonna become this when we brought it in for a simple oil change but I ignored it my mistake. Fair prices no hidden fees and he will work to get you the lowest price. He takes pride in his work and treats every car as his own. read more

Exclusively Imports - 2008 Volvo S40. - Auto Repair Near Me - Whittier, California

I found this shop on google and saw they were open on Saturday unlike the place usually take my car for repairs, which was a big plus. My experience on this 1st visit was great. These guys replaced two broken motor mounts, installed my new set of tires, alignment, and oil change. My BMW is running like new again! Richard and Sergio provided great customer service and even followed up days after the work was complete. I will be taking my ride back here for work in future. read more

Great service, very helpful, and exactly what I needed to fix my BMW. Glad I found this place.

I really really wanted to like this place. I can't remember exactly who helped me initially but the dude was pretty awesome, very helpful, and overall a cool dude who didn't try to make me feel stupid(because most mechanics talk to me like idk what I'm talking about). I took my mini in to be diagnosed for a P0905 code which is actually either an extremely serious transmission problem or a very easy fix. I was at my wits end and needed more professional diagnosis since I just couldn't figure it out. The mechanic said "gear shift assembly is broken it just needs to be changed". Cool awesome! I was happy because I can do that no problem; except the thing is when I replaced the piece with a new one it fixed the problem long enough for me to drive 2 blocks turn the car off and run into the store. Came back and low behold I am stuck back at square 1 with my car dashboard being stuck in park and reverse!!! I know I installed it properly because the shifter was going down into drive. I'm glad I replaced the part and did the labor myself because once again the car is stuck in P and R(the shifter will go down to N and D but not actually communicate into gear) I called the shop to talk to the mechanic and ask what he looked at. This dude had the nerve to tell me he ONLY checked the gear shifter. Like did he not see the damn instructions I left?!?! I needed the wiring and electronics checked! Then was trying to throw some BS garbage about the shifter needing to be programmed No booboo... I drove the car with the shifter I installed no fricken problem in P, R, N, & D. Overall I feel extremely angry $120 for a BS diagnosis, and then $180 for a part I didn't need right at that moment in time (BTW MECHANIC DUDE MY OLD SHIFTER WORKED FINE AND I DIDNT NEED TO REPLACE IT!!!!) So $300 later that I really could have used to actually repair the problem pissed down the drain. I'm glad I said no to the $1100 repair estimate they gave me I would have sued this place. I really really wanted to like this place because they had helped me previously and did an awesome job the first time. Mechanics beware if you do a careless diagnosis to me even one time and don't take the time to thoroughly do your job you will never get my business again. Now I have to find another shop that has a diagnosis and repair mechanic that gives a crap about getting an accurate diagnosis. The 2 stars is for the dude who helped me! You're awesome and I appreciate you not talking to me like I'm a stupid woman who doesn't know cars! read more

UPDATE: The owner, Sergio, had reached out immediately to help resolve any problems I had prior. Everyone down to the person who helped me took the time to reach out and resolve any personal grievances that are no longer an issue. Exclusively, Import cares for its customers and seems genuine for any mishaps that go down once brought to their attention. Thank you, Sergio and Exclusively Imports. I will be coming back. read more

They did a few repairs on my car. Reasonable pricing. Communicative friendly and will be going back.

This review is long overdue, covering the span of 6 years, and two cars. Sergio and Richard are second to none for complete automotive service, covering regular maintenance, or things more entailed. Most recently, I picked up a car that was neglected so much by the previous owner, it resulted in a replacement engine needing to be acquired. The process took about two weeks, however I was kept informed consistently throughout the process. Giving value for money and time, Sergio had suggested various items that could be done while the engine bay was vacant. He worked with me to find things that could work within the budget I supplied. To date, I've had no outstanding issues with the engine, or any of the other components that were replaced. I would highly recommend this shop for any automotive needs, and I look forward to my next service! read more

Great Volvo care. Been going to Exclusively Imports for over 20years. Very Reasonable prices.

For any Volvo service this is the place you want to bring your car. Honest, friendly and respectful place. I needed two tires replaced ASAP and they were so amazing with communication- from calling to let me know the tow truck had brought my Volvo, to giving me an accurate quote beforehand and sending videos and pictures during the repair. Sergio and Richard are the two gentlemen at the front and they were both so wonderful and helpful. They were able to get the job done the same day and were very descriptive with the issues found with my car. They educated me without pushing me, and I will definitely be coming back for the follow up repairs to be done. read more

First time bringing our '09 XC90 here. Was concerned as I had been taking it today small independent Volvo repair shop which recently closed. Was able to get a hold of Richard each time I needed to, extremely responsive and helpful. Sergio called and updated me every step of the way. Car was ready when promised and is running great. Very relieved to have found a reliable shop as we need to keep this car going for years to come. Highly recommend. read more

Oh you know that's bullshit Sergio you never once told us about the miles you repeat it over and over again that there was a two year warranty. We took it back within the two years because it was doing the same noise. You charged me $6000 and the car is doing the same damn thing then you want another 2000 to tell me what that it needs another engine your bullshit and you know it I can't believe a company has values the way you do read more

This review is long over do, the guys at Exclusively are awesome! Richard runs the place and does a good job at it. Not only did he tell me what I needed for my car, he told me WHY I needed it with a solid explanation. Recently found out that they fix more than just BMW and Volvo's, they actually do most makes and models. If your car's got a problem, go see Richard! read more

I had my brakes done by Richard this past Wednesday and I really appreciate his attention to detail and professionalism. I feel very comfortable that he knows what he's doing and is not recommending work just to make money. He's my go to mechanic when I need something done! read more