We hired J Sewer & Drain to install a new catch basin in September 2025 after the wall of our old…read moreone collapsed. The quoting process and installation initially went smoothly. A couple of weeks later, we noticed the soil around the catch basin beginning to sink. Over time, the settling worsened to the point where part of the catch basin wall and some of our foundation became visible, which was understandably concerning. Communication was slow at first, and it took some persistence to get follow-up. Eventually, J Sewer & Drain did come out to inspect the catch basin. After their evaluation, they indicated that the installation itself appears to be sound and that the settling is likely due to soil compaction issues rather than a structural problem with the basin. Since the inspection, things seem to be stable and okay. While the situation was stressful and the communication gap was frustrating, I do appreciate that they ultimately came out to assess the issue and explain their findings. Thank you!

Jose M was great! Friendly and respectful technician, answering questions that arose while work was…read morebeing done. Helped resolved refrigerator water plumbing issues, replacing a old copper line with a 10ft braided stainless steel waterline without breaking the bank! Would recommend working with J Sewer & Drain Plumbing again!

Jim was quick to respond, very professional, and came out the same day to replace my water heater…read more Highly recommend.

I cannot say enough good things about Jim and Fast Plumbing 247!! Jim was able to provide a same…read moreday competitive quote for both a hot water heater repair (I knew what needed to be fixed) and full replacement. I ended up opting for replacement due to the age of my prior unit. Jim was able to come the next day with the new unit, install it, and haul away the old unit. He was highly professional, courteous, and transparent throughout the whole process. He took the time to thoroughly address all of my questions and explained what he was doing as he was working. I highly recommend supporting this local business by using Jim and Fast Plumbing 247 for all hot water related needs!

Huge fan of Appliance Repair Doctor- this is my 4th time using them for my units because their team…read moreis so knowledgeable, and always attempting to repair instead of replacing! Javier helped me today- he's a real pro; easy to communicate with, arrived exactly on time and explained the issues to me. Fixed both issues quickly and gave a 30 day warranty on the repairs just in case. All the costs were upfront and very reasonable - Chicago Appliance Repair Doctor are the gold standard.

I have used Javier's Chicago Appliance Repair Doctor over the years a few times. I will have to say…read morethey are excellent! Ontime and my dryer was fixed (belt replaced). Additionally, Javier is a great guy and very professional/efficient. Why call around when Chicago Appliance Repair Doctor provides many household services. Check their website....They are the best!

My AC was not working. I called into Chicago HVAC and they were able to send a technician out same…read moreday (Thanks Maria!). The tech resolved our problem within an hour of being here. Great service, the technician took photos of before and after, explained the issue found and how he was going to resolve the problem, and brought shoe booties to keep our house clean. Highly recommend.

I was referred to Chicago HVAC by my neighbor who had great things to say! I called to schedule an…read moreHVAC maintenance, and service was friendly and efficient. I needed some repairs in my furnace, which Orlando just came out to do. He was communicative, professional, and so helpful. He was so thorough and explained everything so well. I highly recommend this company given the fair pricing and excellent service!

Vinnie and Preferred Comfort are great. Thorough, honest and knowledgeable…read more Unfortunately I did not know about Preferred Comfort previously as I got completely screwed by ABC to the tune of $2200 as I had to go out of town therefore had to let them get my heat back on. When I got back from my trip I called Preferred Comfort and he cleaned and assessed both of my furnaces and water heater and gave a clear explanation of the status and recommend actions. Preferred Comfort will be my choice for HVAC from now on. Buyer beware if you call ABC!

Vini and his team provided great service for us including installing a new AC unit. Their prices…read morewere very reasonable compared with competing quotes.

We've been using Sound Plumbing for many years and simply wouldn't call anyone else. We have a 140…read moreyr old house and with it comes many problems. Once when we were away on winter vacation, had a pipe break in our Chicago freezing temps and gave Kevin, the owner, a call in a panic. He said no problem and he met up with our caretaker and fixed the issue in a flash, saving us from having to come right home. Just today, his guys Lance and Josh came to the house to troubleshoot a leak in the basement to find it was coming from a bidet toilet on the floor above it. Complicated? Yes. But not so much that these experts coudn't solve the issue and fix us right up in short order. Obviously, we can enthusiastically recommend Sound Plumbing and congratulate our wisdom in finding such a great resource, not only competent but trustworthy and reliable. That's worth a bundle!

After the initial response via text they ghosted me. How they handle new requests is not good…read moreenough.

They repaired a water heater for me that many others were saying simply needed to be replaced…read more Really appreciated them digging in and diagnosing a very easy solution rather than easily just suggesting a complete replacement. Saved me thousands of dollars and because of their honesty I would absolutely use them again.

Contacted Chicago plumbing to fix a leak before leaving on vacation. Scheduled appt and they no…read moreshowed...and then never responded to follow up attempts. Such a waste of time. Don't bother

For some reason, the moment I saw Andres' page, read some reviews, I had a good feeling about him…read more He was the FIRST of three quotes I requested. Because of MY scheduling conflicts, he was the LAST of three quotes I received. But as the saying goes.. "save the best for last". That statement couldn't me more true. I was lucky enough to watch him work and actually TEST what was going on BEFORE telling me how bad of a problem we had. The other two quotes I received saw the problem, tested nothing, and said they needed to excavate and because of that, the price was going to be way more. Their process was..."break the concrete, THEN rod the pipe to see if there's a clog", which would also be an all day job with a team. Andres insisted on rodding the pipe first, and that he'd be done in 20 minutes. He said IF that didn't work, (because he was going to test it again), THEN he would have to break open the concrete. I don't know about you, but that seems like a much more sensible option. He let me watch as he pulled all kinds of debris out of our kitchen stack drain. By the end, he had a nice sized pile, and water was flowing through there like Niagara Falls. He was done in 20 mins, as promised. Since he was there, I asked him if he had time to check our tenant's unit because they were having some drainage issues. He said he was trying to avoid rush hour, so why not? Lucky for us, he fixed another clogged drain, and a leaking pipe that we had no idea about! While we were talking, I asked him if he has a team he works with. His response: "No, I work alone because I don't trust other people to do good work and do it right". He also cleaned up after himself (you'd be surprised, but this is not always the case when people come work in your home), and I insisted on cleaning so he could leave, but he refused. He'll be back soon for some more work and I'm thankful to know we'll be in good hands. The world seriously needs more people like Andres. If I could give more than 5 stars, I would. Thank you again!!

Made himself available on the weekend, sorted out the problem, reasonable charge. Easy to work…read morewith. What's not to like? Highly recommend.