We hired J Sewer & Drain to install a new catch basin in September 2025 after the wall of our old one collapsed. The quoting process and installation initially went smoothly. A couple of weeks later, we noticed the soil around the catch basin beginning to sink. Over time, the settling worsened to the point where part of the catch basin wall and some of our foundation became visible, which was understandably concerning. Communication was slow at first, and it took some persistence to get follow-up. Eventually, J Sewer & Drain did come out to inspect the catch basin. After their evaluation, they indicated that the installation itself appears to be sound and that the settling is likely due to soil compaction issues rather than a structural problem with the basin. Since the inspection, things seem to be stable and okay. While the situation was stressful and the communication gap was frustrating, I do appreciate that they ultimately came out to assess the issue and explain their findings. Thank you! read more

J Sewer & Drain Plumbing - New catch basin a month after - Plumbing Near Me - Chicago, Illinois

J Sewer fixed my kitchen sink. Luis T came to my house and explained the situation, how it happened, and provided a couple solutions to the problem. He was also able to answer all of my questions thoroughly. He moved quickly and did not need any of my help. In total, fixing and replacing the p-trap under my kitchen sink ended up being a little over $300 which is fine because he tested it multiple times including with the garbage disposal running. read more

Jose M was great! Friendly and respectful technician, answering questions that arose while work was being done. Helped resolved refrigerator water plumbing issues, replacing a old copper line with a 10ft braided stainless steel waterline without breaking the bank! Would recommend working with J Sewer & Drain Plumbing again! read more

J Sewer & Drain Plumbing - After: 10ft Braided Stainless Steel Waterline with fixed valved - Plumbing Near Me - Chicago, Illinois

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We had water running into our basement due to a burst pipe connected to our outdoor hose bibb, but the pipe and shut-off valve were covered up by drywall when the basement was finished. Diego found the burst pipe and shut-off valve quickly with a minimal cut and installed a new hose bibb, and cleaned everything up nicely in just a few hours. We'll be calling them up again for a bigger job next. read more

I've used this company at a multi unit property, and they offer hydro jetting so I gave them a call. We've had a kitchen line full of grease for awhile now and finally decided to clear it due to water not going down anymore, the day after turkey day(imagine the dishes). Called J sewer and they showed up a few hours later to hydrojet the pipe and clear it. Took about 1.5 hours. I am going to be honest, the price shouldve been about 200 bucks cheaper than it was, but no biggie. It wouldve cost nearly triple the amount had i replaced the pipe. For insight, i was told 975 to jet for 1.5 hours and 275 for each additional hour. Plumber showed up at 3:15pm and they were done before 4:45(packing up took about ten min). There are cameras on my entire property so I doublechecked the time and yeah it was def not 1.5 hours.. I was still charged an additional 200 dollars. Another thing I wouldve liked is if they doublechecked the pipes after with a camera, Ive had hydrojetting performed at another property before so the process this time was a little different.. All in all, they did do a good job and cleared the pipe. I am a little salty about the extra 200 but no big deal, which is why I gave 4 stars. Id say, use them for bigger jobs. Smaller jobs you may want to find an independent plumber as they have much less overhead. Just my two cents. read more

AMAZING COMPANY!!!! 10 STARS!!! We just hired J Sewer & Drain Plumbing to do work in our home and we are very happy and satisfied customers! Luis, Jesus, Milton, and Bryan were an all-star team who were all very professional, friendly, knowledgeable, thorough, detailed, and honest. They helped rebuild our main stack, remove old piping and install new piping and drains at the proper pitch, and installed 2 new toilets! They worked very hard and cleaned up after themselves and were constantly keeping me updated, informed, and in the loop. They consistently asked if I had any questions or if I needed any information or detailed explanations of what they were doing and why. Their pricing was very fair and I am very grateful to have chosen J Sewer & Drain Plumbing to help with all of our plumbing work. I would 100% recommend them to anyone and everyone looking for a solid & high quality plumbing company with great people who provide a very nice experience for very complicated work! Thank you J and team!!!!!! read more

We were thrilled with the job they did! We forgot to turn off the water to the outside last winter and the pipe froze and broke. They came out immediately, gave me very reasonable estimate and came back the next day and fixed it rapidly with no damage to our wall and left no debris behind. They were very thoughtful and pleasant. There's nothing negative about the whole experience! Our new "go to" plumber! read more

J Sewer was incredible to work with during a very stressful project. We took ownership of a 100 year old house, which came with 100 year old pipes. We had to have our lawn dug up, old pipe removed along with clean outs and fully replaced. They even relocated our plants to save them (I was not expecting that!). Marcelo and his team were so calm, kind and professional. He worked hard to find the true problem and not do unnecessary projects if we didn't have to. I would request to work with Marcelo again and have already recommended J Sewer to my neighbors. read more

Completed estimates 1:50pm after my call 8am. Asking me to make a decision in 15 minutes. A little pricey, will consider.

I am incredibly disappointed with J Sewer. I initially reached out to them because they have great reviews, but my experience felt like a complete bait-and-switch scam. When I booked them, they promised me a free estimate in writing. Everything was locked in for the next morning. Then, the night before they were supposed to arrive, they suddenly told me it would actually cost $150 just to send someone out. Their exact excuse was that they "didn't realize this was a building over 9 units. Over 9 units building we have a dispatch fee of $150 just to come out. Otherwise it would have been a free estimate." Waiting until right before the appointment to spring a hidden fee on a customer feels incredibly predatory. It honestly felt like a tactic to make money off someone who might be desperate and out of time to find a backup plumber. If a company has a strict policy about building sizes, that needs to be asked and communicated before putting a free estimate in writing. It is an awful way to treat people and incredibly unprofessional. Be very careful booking with them, especially if you live in an apartment building, and don't trust their "free" estimates until the person is actually at your door. read more

I had a great experience with J Sewer & Drain Plumbing. They responded quickly, arrived on time, and handled the issue very professionally. The team was knowledgeable, efficient, and explained everything clearly before starting the work. The problem was fixed without any hassle and the pricing was fair. I really appreciate the honest and reliable service--highly recommend them! read more

They were fast, communicative, and explained everything to me clearly. Costs were discussed and there were no surprises. It was a very good experience and I'd use them again! read more

I got a response via Yelp and was able to schedule an in-person estimate. Milton, who provided the estimate and, later, the service, was great. I had a corroded p-trap that was leaking, wanted to get rid of my 20-year-old disposal, and replace my dying faucet. The quote was $575. From what I can tell, it went well and the work was appropriately done. While I realize you are paying for skill and experience, it still felt expensive for work that took under an hour. Otherwise, I was quite satisfied and would use them again. read more

Excellent and efficient service! Reasonable prices. Our technician Diego is very knowledgeable, and he explained what he needed to do very clearly. I will definitely be hiring J Sewer for future plumbing work. read more

I thought these guys were good but turns out I was just a naive first time home owner...the service I am referring to in my first reviewing is rodding out a drain which I now do myself for most clogs. I was ignorant back then! I stopped using them after they charged me an exorbitant amount to install a shower head. Glad I did because I had another plumber come to deal with a clog I couldn't rod out myself and I was notified j sewer and drain installed the sink plumbing improperly in my bathroom. Apparently installing it correctly would have taken slightly more time and effort (not too much more) but these guys decided to get it done as quickly as possible while still charging me an arm and a leg. The way they installed it makes it much more prone to clogs. Maybe they were hoping I would keep calling them to rod it out. Look elsewhere for honest and quality work. read more

I got multiple estimates for an exterior flood control system, but J Sewer & Drain stood out right away. The owner was honest, responsive, and offered a fair price compared to other contractors. The work was completed quickly and smoothly with no issues at all. Glad I went with them. Ruby read more

We called J Sewer & Drain at 5pm on a Friday after finding our basement flooded and they had a team out to our house within an hour. Carlos and Neris showed up and quickly identified the issue (tree roots were obstructing our sewer line) and got right to work rodding the line. The problem was resolved within few hours and they shared a reco for restoration/cleanup. They were friendly, professional and patient in helping us understand what the issue was and how to prevent it in the future. Would definitely recommend. read more

I am so thankful to have found J Sewer and Drain Plumbing! Not only did they come out on the same day I called, but remedied my problem quickly, cleanly, and efficiently! And they gave me the price upfront, so not hidden charges. I will definitely be calling J Sewer and Plumbing again for my plumbing needs! read more

I had a backup in my main line, causing havoc on my tub and toilets at my home. Diego took my call and was able to route someone over 35 minutes later. Luis came over, quickly diagnosed the issue and had me up and running like new 2 hours later. Quick service, excellent communication and competitive pricing. I would recommend the company. Tip: Look at their website for specials and discounts. I was able to apply a $75 coupon listed on their website by mentioning it during my call. read more

J Sewer & Drain Plumbing - Plumbing Near Me - Chicago, Illinois

I called at 8:30 on a Wednesday morning and they were here by 9:30! Milton was very nice and quickly fixed the issue within 10 minutes.

Overpriced - before they even looked at the job. Normally I do the job myself and they quoted $750 minimum for a job that has never cost half that price. read more

Received a quote through Yelp and scheduled an appointment very quickly. They were professional, efficient, and reasonably priced for the leak that we had fixed in our kitchen sink. Very happy and wouldn't hesitate to reach out to them in the future for any plumbing needs! read more

Marcelo and his work partner were highly professional and knowledgeable. The cost was very reasonable compared to other quotes I received. Very timely as well. read more

I was amazed at the quality of service. I have used different plumbers in the past; the blow me off or are very expensive. Diego came in, identified the problem, and fixed it for a reasonable price. Integrity matters; I had been charged much more for a similar problem a year ago. read more

Had a trickier than expected plumbing job in my kitchen and needed a same day appointment. They were extremely responsive, provided a quote quickly, and Diego who performed the work after arriving on time did the project with great skill and knowledge. I hope I won't need a plumber again soon, but when I do I'll definitely use J Sewer again. read more

I thought my toilet was leaking from the base. The tech replaced the wax ring and all the internal parts and it turns out it was leaking from missing a gasket between tank and bowl which he could not unscrew but tightened. After he left the toilet overflowed from the top of the tank and out the handle which water flowed into the room below. After paying for the new parts and being left with a non-functioning toilet with the water turned off I'm now advised I need to buy a new toilet. This is being left in a worse condition than when I started, and with damage to the ceiling in the room below. I just paid $575 this by Zelle yesterday and feel, I am left starting all over. I have reached out to the company, her assistance in finding the right size toilet and I'm waiting to hear back. read more

10/10 would call back for another plumbing job Luis was great - friendly, informative, and worked fast! read more

Have used them multiple times and they are fast and honest. Will continue to use and recommend.

Diego did an excellent job replacing my water heater thermopile and a very fair price (I got a quote from another company that was 133% higher). read more

We had a wonderful experience with J Sewer & Drain Plumbing. We replaced an aging hot water heater and Jonathan was able to provide a fast quote online (after discussing some details by email). We were charged a fair price and communication was great. Installation was on-time and efficient; the crew even corrected an existing issue for no extra charge. I would not hesitate to call them again for any plumbing needs. read more

I had an amazing experience with J Sewer today. I spoke with Jonathan the owner a week before and had things scheduled, quoted me a very fair price for the work, included scoping and water jetting the sewer line for my three unit building. He sent his tech out, Luis, who showed up on time and was absolutely professional, explaining every detail every step of the way. He took the extra time to make sure that roots were cleared out of my building's drain pipe as he scoped and water jetted the line. He made sure to be very thorough so that everything was taken care of, and then ran the scope down there one last time to make sure all was to my liking. Great service, great cost, great company. Would recommend them to anybody and will use them again. read more

I have used J Sewer & Drain twice recently. They were responsive and professional. I appreciate that they schedule appointments for a particular time as opposed to giving you a multi-hour arrival window, which many competitor companies do. They arrived within 15 minutes or so of both appointment times. For one of the projects, I heard a drip coming from an upstairs shower, although no water was present. Jonathan tested it and was able to diagnose the drip without opening up the downstairs ceiling. I appreciated that he provided a resolution that was scaled to the size of the issue, which saved money on the project. He also provided some recommendations on how to address the drip. I'll definitely be calling J Sewer for any future plumbing needs. read more

We hired J Sewer to replace about 15 feet of our sewer service line that was falling apart due to tree roots. Their pricing was competitive, and Jonathan and Jesus were great communicators and very professional. The work was completed in the time frame expected, and they handled the city inspection and Private Drain Program inspection with the city to get the rest of the line repaired as well. I'd be happy to hire them again. read more

J Sewer & Drain Plumbing - Excavating to replace our sewer line - Plumbing Near Me - Chicago, Illinois

Someone came out diagnosed our problem and turns out it was an easy fix we could do ourselves. Easily could have took advantage of us but didn't. Will come back for our future bathroom remodel. read more

upfront pricing methodology is sh*t, wont explain how they price projects. asked for ballpark pricing and got dodgy answers. changing a hot water line to a dishwasher over $500???? that is insane robbery and you should be ashamed. i could do it myself in 5 minutes if i was there. i had already diagnosed the problem. basically charging 500/hr. INSANE!!! read more

I have hired J Sewer & Drain before. They provide outstanding service, at a reasonable price. Other plumbers wanted to send out an estimator, and then have a plumber come back on a future date. J Sewer immediately responded to my request, and had a plumber at my property in less than two hours. Having agreed to go ahead with Luis' estimate, he proceeded to install new water line connections on a bathtub faucet. What made the installation challenging, was that there was little or no room to work a wrench on the copper pipes, because of the bathtub's proximity to a wall. I would not hesitate to hire J Sewer & Drain again read more

Contacted J Sewer and Drain at 4:00 a.m. during a holiday weekend after my sewer pump failed over night. I received a response to my inquiry right away and a plumber was at my house by 9:00 a.m. The plumber was on time, had all the parts needed for the job, completed the repair promptly, and the pricing was transparent and reasonable. Highly Recommend! read more

Showed up exactly when they said they would, diagnosed the problem immediately (sink draining into dishwasher), gave me a reasonable quote and charged me that amount when they were done. Very pleasant plumber came and was very clear about what the options were and did not try to upsell me on anything. read more

Diego and his team were fantastic. I required an emergency visit from a plumber and Diego ensured that a team member was at my home within 30 minutes of putting in an inquiry. The communication, value and results were 10/10 and I highly recommend using J Sewer & Drain for your next plumbing related need! You'll be hard pressed to find a better value locally in Chicago! read more

it should not take 3 hours to install a bathroom faucet and it should not cost nearly $400 to do so. maybe it was just the technician but I would not go with them again for any future job. read more

J Sewer & Drain Plumbing - faucet handles not parallel - Plumbing Near Me - Chicago, Illinois

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