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    Exotic Auto Recycling

    5.0 (2 reviews)
    Closed 8:00 am - 4:30 pm

    Services - Exotic Auto Recycling

    Vehicle battery testing

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    2 years ago

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    5 years ago

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    Benzeen Auto Parts

    Benzeen Auto Parts

    4.0
    (212 reviews)

    Top-notch experience! Walked in and was greeted right away by a friendly and professional team…read more They took the time to answer my questions and made sure I left with the correct parts. Everything was organized, easy to find, and priced right. It's hard to find service this good these days Couldn't be happier with the service here!

    0 Stars - Misleading, Unprofessional, and Questionable Practices…read more This has been one of the most frustrating and unprofessional experiences I've had in the auto parts industry. I agreed to purchase a transfer case about a week ago. The listing clearly stated pickup in Hayward. However, once I moved forward, I was informed that the unit was actually in Sacramento and that I would need to pay an additional delivery fee to bring it to Hayward. Why advertise pickup in Hayward if the part is not physically there? That is misleading at best. I then agreed to drive to Sacramento to pick it up directly. Instead of accommodating that, I was told I must prepay by card before they would even remove the part from the vehicle. No cash option, no in-person transaction. Payment first. After agreeing to prepay, I was then informed that it would take 24 hours just to remove the part from the donor vehicle. This means they list and sell parts that are not even ready for sale. No preparation, no efficiency, no operational planning. Customer service is extremely poor. Communication is slow and unhelpful. There is no effort to make the process smooth or transparent. It feels disorganized and careless. The most questionable part: they are charging a core deposit on a used transfer case. This is not a remanufactured, rebuilt, or exchange unit. It is a used part from a salvage vehicle. Charging a core on a standard used part is highly unusual and makes no sense from an industry standpoint. Summary of issues: * Misleading pickup location * Additional unexpected fees * Mandatory prepayment policy * 24-hour delay just to remove a part * Core deposit on a used item * Poor communication * No customer-focused service If you value transparency, professionalism, and efficient service, I strongly recommend looking elsewhere. Very disappointing experience.

    Exotic Auto Recycling - autopartssupplies - Updated July 2026

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