This is the first time I am writing a review for a place I didn't go to (at all), but bear with me. I left a web request to schedule an appointment for my Benz. The next day, I received a call back, and realized that Chris didn't work on them for the sort of repairs I needed. But what really blew me away is that he left me the names of two other shops in the neighborhood who share his value of providing customers with great care, even though he wasn't getting any business out of it. This is the sort of customer service that truly deserves a 5-star review. Oh, and I did go to one of those shops, and was blown away by the quality of service there as well. Thanks Chris, and hope I am able to bring my business to you some day. read more

He's terrific! Honest, knowledgeable, and very nice. We all know it is hard to find that combined in auto-repair, but that place has it all.

Do not go anywhere else! Expert Auto Care is THE BEST. I found this shop on yelp and decided to stop by based on great reviews and the location. I've interacted closely with Masoud over the last couple of weeks over issues my car has been experiencing. Masoud has been honest and has never tried to talk me into additional services (I've had bad experiences at previous auto shops). The services that I did need to be done have been more than fairly priced (I called around to check). I've never had issues with work done at this shop, it is always quality! I can't recommend this place highly enough. read more

I count on Christian and his team. I've been his customer for 2.5 years and I followed him here from MPG Auto. He is honest, conscientious and knowledgeable. He finds the most efficient way to fix issues for you while providing high quality service. He doesn't recommend any unnecessary service. This is the only car repair shop I can trust. read more

HONEST! no fuss, respectful, fast, thorough service. BEST in Palo Alto area. read more

I took my Ford Fusion to Expert Auto Care for a scheduled maintenance service today. Christian found a couple of issues but given the age of the car did not recommend fixing them. He did not try to upsell any services to me. He did say the brakes would need to be replaced but said I could wait until the next service. I would definately go there again read more

Nice place, clean and well organized. Great communication with Chris. He checked my car and gave me a detailed itemized estimate by phone. Service was done fast, i understood what he was doing and what i was paying for. I used to take my PriusV to Toyota 101 - no more. From now on i will be bringing my car here for service. read more

I came in to get an oil change on a Tuesday around 1pm. Only took about 30 mins! Christian was very friendly and explained to me that there were a few things he was going to check on. Clean waiting area and Wi-Fi available. Overall a great experience! read more

I've been bringing my car to Christian for the past 7 years. He has always been honest, reliable. and accommodating. Wishing him the best at this new shop. read more

We have been going to Masoud and Expert Auto for years, with multiple cars. He is knowledgeable, honest and doesn't overcharge. Recently I instead went to my Toyota Dealer for a tuneup, thinking that it might be covered under warranty. It wasn't and they quoted me a large price to do the job. So said "no thanks" and took my car over to Expert Auto, and they did the same work for a fraction of the price. read more

I have been taking my cars to Christian for years. He is very patient and always thoroughly explains everything to me. I am thrilled to learn that Christian started his own shop. You are in good hands with Christian! read more

Should have made this review years ago.... My car had broke down at work and I found this place. I had towed my car to this place and he had fixed it while I was at work!! Was very nice and respectful to me. Totally recommend them! read more

I've been bringing my cars to Masoud for 7 yrs now. He's always been honest and treated me with respect. Never have I felt uncomfortable or that he would over charge me to pad his pockets. He's a genuine kind person who takes great pride in his business and it shows. His shop is always clean and someone is happy to answer your questions on the spot. I've always been fortunate to have same day service, I know they work hard to make it happen. I highly and happily recommend this business. read more

Masoud has been taking care of my cars for years. I trust no one else. Always courteous and excellent service, and reasonable prices. Why go anywhere else? read more

Christian diagnosed the classic 'check engine light' problem (which could light up for many different reasons) and solved our problem quickly. Give him a try. read more

New owner Christian continues best tradition of expert Autocare all service done in time

Had a catalytic converter stolen from our Prius. Owner was extremely professional. Estimate over the phone was spot on and reasonable. Owner found some parts at lower cost. Work was done on time. Would definitely recommend for future business. read more

My car had a coolant leak. They researched the issue with Audi and discovered it could be a warranty issue. They suggested I call Audi to verify before they start work just in case it's covered. Sure enough they were right! They put my car back together, I came and picked it up and had the dealer fix it. I really appreciate their honesty and, of course, the cost savings! read more

Came here for a Pre-purchase inspection (PPI) on a used Mazda RX8 from a nearby dealer. And I must say that I had a delightful experience, which I'd highly recommend to anyone. I've went to quite a few mechanics for pre-purchase inspections, and they charge too little, take hardly any time, just do a cursory check of the basic things, give vague, unhelpful descriptions of the problems, and drop a long unhelpful list of things they checked onto you. On the other hand, they charge way too much, but still only do a nominal check. Masoud is a really chill, nice, friendly guy. Takes the time to explains things quite well, and didn't mind explaining them over and over again for me when I didn't fully understand (I'm really dense and slow with cars ;~;). The review was thorough, completed in good time without cutting any corners. He took high resolution pictures of all the problem areas to show me as he explained the condition of the car. Also provided a very helpful tl;dr of the relevant action items on the car, which is extremely helpful. Other places just provide an incomprehensible list of things they checked, without any indication of priority or price of dealing with them. Masoud gave me the quality explanations and advice though. He even went the extra mile to look up and tell me that the car had had a known manufacturer problem with the engine flooding, which I didn't know before. He was even kind enough to take the time to tell me the relevant maintenance I should be getting on the car. All in all, I had just a marvelous experience here. I'd definitely recommend it to anyone in the area. The total on the PPI was $100 flat. Anyone charging less ain't doing a quality job inspecting your car. Trust me. read more

Been coming here for more than 10 years - quality work, great communication, easy scheduling, and the pricing is clear up front. Thank you to Massoud and team! read more

I've been taking my cars to Expert Auto Care for about 15 years. That tells you a lot right there. Massoud has always been honest, professional, thorough and efficient -- and just so darned nice! You couldn't ask for more! read more

I came to Expert Auto Care on a bad day. We wanted to drive 180 miles in our old Honda Odessey van, but when we started on our trip the engine started running poorly. We went to another shop who was completely booked, but they said that Expert Auto Repair was a trusted local resource. Masoud understood our situation and agreed to immediately read the engine computer's error codes and give us an idea of what was wrong. The codes indicated a real problem, and we took another car on our trip. The next day Masoud was able to debug it to a failed coil, an easy and cheap fix. Expert Auto Care is honest, customer oriented and capable. I highly recommend!! read more

As usual Expert Auto Care comes through for me! 1day turnaround time!! Very thorough! Analyzed what was wrong, communicated timely, and got the job done same day! I highly recommend Massoud and his team! read more

Honest, and well priced mechanic. Been bringing all my cars here for years. Also extremely easy to schedule.

I've been a customer for almost 20 years. The service is always great, and the prices are fair and reasonable. If repairs are needed, Masoud always explains the why, what and how of the repair work. read more

Masoud and his team at Expert Auto Care are the BEST! Hands down the best place around! I was fortunate enough to come across the team years ago because they were near my house. Boy am I glad that I did! I've been taking our cars there for years now. If you're looking for honest mechanics, fair prices, a team that genuinely cares about the cars that they service, and a meticulously clean garage, please check them out! I can't say enough great things about Masoud and the entire team at Expert Auto Care! read more

Great place to take your car for any issues. Service was great. Masoud and Vu deliver high level service that you can trust. It's hard to find good mechanics that you can trust to do quality work. Would definitely recommend to everyone and will be back again. read more

I needed new brakes for my Audi S4 and the dealership quoted me a ridiculous amount. I got it done here for 1/2 the cost and it was a great experience. They know what they are doing. The owner was very helpful -- he showed me exactly what they did and explained it thoroughly. Then a year later (today), I had a metal rod that got jammed into the bottom of my car on the freeway and they looked at it and removed it for just $25. I really appreciated their attitude and care. It is truly a no bs kind of place. Also, it is literally the cleanest body shop I've ever seen. read more

Simply put, Expert Auto Care stands to fulfill it's good name. Expert technicians, caring and good spirited and friendly staff. This is a place I blindfoldedly trust with All my vehicles, foreign and domestic. Thank you guys!! read more

Expert Auto Care - Auto Repair Near Me - Mountain View, California

Masoud always gives us the best service, including on my vintage cars that sometimes have "special" problems. I've recommended Expert Auto Care and in every case, they've told me how pleased they were. read more

I have just had my car serviced by Expert Auto Care for a "Check Engine" light and sound coming from the rear wheels plus a few other maintenance items I had on my list. They diagnosed the problem, clearly described the issues outlining what should be taken care of and what wasn't really required. Even though they ran into some additional issues (my car has 190K so there can be surprises), they stayed within their estimate. When I picked up the car, all the old parts were laid out for my inspection and Masoud (owner) described what they found and what work they performed. They guaranteed their work and I drove away a happy customer. They are friendly, take the time to describe the problems clearly, have an immaculate facility (with WiFi) and operate with integrity. Our next service will be with these folks. read more

Masoud and Vu are friendly, honest, and provide excellent service. I've been bringing my car to his place since he was in his old location and have always trusted him. I would recommend him to ANYONE. There isn't a better place to get your car serviced in the whole Bay Area. Masoud explains things to me in a way that I can understand without ever talking down to me. He shows me the parts that need replacement and unless it's a safety issue, he'll respect my decision even if I do not want to replace the part that day. I usually do though, since if you're like me, you're busy and finding a time to bring your car in is precious. I figure once it's there, fix EVERYTHING. I wish I could UNsee my car battery he showed me today, though. LOL Glad he replaced it with a shiny new one. :) Suffice it say, Expert Auto lives up to its name and everyone should go there. read more

I was going to buy a used car in Sunnyvale and I did some research. EAC has a lot of detailed 5 stars reviews about their inspection service. So I want to give a try. It was the right decision. The owner kindly and clearly explained every question I had. read more

Great experience. Bullet points: -Got smog check done quickly. And best price amongst 3-4 places I called. -super clean facility (I mean shiny clean), even Masoud and his crew! -kids toys in waiting area which is spacious -car magazine, but also other reading materials for women, presumably -got windshield wipers replaced at cost, too (YAY!) -*AND* nice guys read more

I'm using this service almost 20 years - and I never regret this choice.

Masoud is honest, reliable, and always delivers more than expected. I wouldn't dream of taking my Subaru anywhere else.

Very awesome!!! Personable and sociable people; the owner is so kind and everyone here is efficient while still clean, and careful. The garage is in great condition and they don't cut ANY corners. read more

This is a great place to go for honest, expert, fairly priced service. We have been customers for well over ten years and recommend Masoud wholeheartedly. Also the shop is super clean and organized and the waiting room is set up for little kids with waiting parents. read more

This is a great mechanic shop. The owner, Masoud, not only is a good mechanic but also offers great customer service. It's a place that you can trust to bring your vehicle for service. It's hard to find a business like this these days, so glad we found this place! read more

Thank you. Great service honest all good every time I go there happy no cheating nothing