I highly recommend Stephen Hammes if you're looking to buy a car. He was friendly, professional,…read moreand accommodating. He wasn't pushy or trying to oversell me on anything. It was an easy and positive experience.

Martizes Holma was amazing so helpful and the process was easy…read more Bought a Crosstrak hybrid

I was very happy with my experience at Dinsmore Auto Group Tacoma. Zacc was great to work with. I…read morewas very hesitant of the car buying process. I waivered for weeks before committing to purchase. Zacc was very knowledgeable and explained everything step by step. He made the entire process quick and easy. He made sure that he showed me cars within my budget that fit the needs of my family. He even continued to put in work after I made my purchase. About a week after purchase, I got a call from him stating that he found a lender offering a lower interest rate and was able to lower my monthly payments. Usually when you buy a vehicle, that's it. Zacc was intentional about checking back in and making sure that I was enjoying the vehicle. Taking that extra step made this entire experience even more memorable. I appreciate all of the work that he put in.

They helped my stepson get into a car. They were very friendly and very helpful…read more He was the first time buyer with very little down and they worked with him and got him into a very nice car

Amazing service from start to finish. The small business owners here go above and beyond to make…read moresure you are taken care of, even after you've left the parking lot. Veteran friendly and they actually work hard to give you the best possible deal. It's privately owned so you don't have to worry about extra fees or anything. They do their own maintenance and are very thorough. With the used vehicle market like it is currently, I highly recommend this place. 10/10 would purchase from again.

I bought my Mini Cooper from them and they made me feel like family! This was the easiest auto…read morepurchase I've ever made! Thanks for your care and info on maintaining my vehicle. It's always a good experience visiting your shop.

Chad Bass recently helped us purchase a brand-new Hybrid Grand Highlander, and the entire…read moreexperience exceeded our expectations. His communication, honesty, knowledge, and professionalism are truly unmatched. We were very thorough buyers and had a clear vision of exactly what we wanted, and what we didn't. Chad respected our preferences throughout the entire process. He never pressured us to purchase unnecessary add-ons or upgrade to higher trim packages. Instead, he listened carefully, answered every question honestly, and made us feel confident in every decision. Most impressively, Chad was able to order our dream car in nearly half the time quoted by other dealerships. He kept us informed every step of the way with timely updates and outstanding communication.

Never going to have any vehicle serviced here again…read more Ever since my Toyota Highlander Hybrid (VIN: JTEEW41A682002477) suffered major engine failure, I've completely lost trust in this dealership's service department. I relied on the information and inspection reports provided to me during routine maintenance visits, only to later discover that serious issues with my vehicle were apparently overlooked or never properly communicated. At every oil change and service appointment, I received inspection reports filled with green check marks across the board, giving me the impression that my vehicle was in good condition. Looking back now, it feels like there was far more concern for selling overpriced services than actually ensuring the long-term health of my vehicle. By the time I realized something was seriously wrong, it was too late. My Highlander Hybrid eventually developed engine knocking caused by internal binding that interfered with engine rotation, and the P0A0F code appeared. That was the last day the vehicle was drivable. Now it sits at a shop lot while I try to figure out my next steps. Because of this experience, neither I nor my friends or family will be bringing vehicles to this service center again. Very disappointing experience. Never again.

Buying a used car can be stressful, but this dealership made the entire experience easy and…read moreenjoyable. From our first conversation to the moment we drove away, everyone was friendly, professional, honest, and never once made us feel pressured. Their communication was excellent throughout the entire process. They were transparent, answered every question we had, and took the time to make sure we were comfortable with our decision. It's rare to find a dealership that genuinely values integrity and customer satisfaction the way they do. They went far above and beyond to earn our trust, and it was clear they stand behind the vehicles they sell. That gave us real confidence, especially since this was our daughter's first car. The vehicle came with a clean history, thorough documentation, and the peace of mind that comes from working with people who truly care about their customers. If you're looking for a dealership that treats people with respect, communicates well, and believes in doing business the right way, I highly recommend them. This was one of the best car-buying experiences we've ever had.

Just bought a Mazda3 from Al. He was quick to respond and…read moremade the process easy. Will be checking out what they have next time I buy a car.

The easiest auto purchase I've ever made. The staff was knowledgeable, friendly and quick to…read moresatisfy my needs. Told them how much I wanted to put down and how much I wanted my payment to be and they made it happen. Amazing experience!

We test drove the greenish 2007 Hyundai Santa Fe VIN KM8SG13D57U099373 listed as of this date. We…read moreliked the vehicle and drew up papers and left a deposit pending a pre-purchase inspection by our mechanic. When we went to look at it intially the dealer had the AutoCheck available, but not the Carfax which was strange since they have a big Carfax sign in the window. We also got some verbiage about how Carfax reported every little thing and wasn't necessarily accurate. I still paid for the Carfax when we got home ($40). What a surprise to learn the vehicle had been in an accident. This wasn't a dealbreaker as I still believed the "over-reporting" by Carfax the dealer told us and figured it was a fender bender. We went forward with the pre-purchase inspection ($100). My trusted AAA mechanic said the vehicle had been near-totaled and the damage hadn't been repaired very well. It was quite obvious when the mechanic showed me. I'm not sure why the dealer's mechanic didn't catch it. The car had been pulling to the right and it turns out this was due to a bent strut that hadn't been repaired. There were also some issues with the emissions equipment. The dealer showed me paperwork of what had supposedly been repaired when I noted that the vehicle had failed emissions in June, 2017. When I got home I realized what I had was an estimate, not a guarantee that the work had been done. The vehicle ran a little rough about 25% of the time so I asked the mechanic to look into it. He said it was running like it was "trying to throw codes" (in other words, emissions problems). My mechanic advised me to pass. I was cordial and polite, but told the dealer based on the pre-purchase inspection we no longer wanted the vehicle. When we returned it, the salesman (Martin) and the owner (Chuck) made all kinds of excuses about how the damage was minor and there wasn't anything wrong with it. They showed no interest in my report from the mechanic and kept insisting the vehicle was fine. I didn't say anything because I just wanted my deposit back without any hassle. Chuck remained cordial, but fast-talking Martin turned quite surly. I did receive my deposit back even though I spent $140 for nothing. I don't know how they could deny a report from AAA mechanic, or damage I could see with my own eyes. I didn't receive an apology nor was there any concern that someone could buy an unsafe money-pit. If there had been any regret or offers to fix the emissions and the strut, this would've been a different review. It could be a good car for someone with the problems fixed and full-disclosure of the accident. Honesty is worth gold, or in this case, a sale. If anyone wants the Carfax or has any other questions, please feel free to contact me.

I tragically lost my beloved car in a horrible accident this morning that was not my fault. We…read morethankfully found an EXACT replacement by afternoon at Vista! Same year-make-model of my 22 year old car. Talk about divine intervention‼ This dealership will work with you with any credit score, on any budget. They make the magic and dreams happen! Dont worry about your credit score, come here... they were able to get me financed at an unbelievable rate. They didnt care about my credit, they were happy to work with me regardless of my credit score. No pressure, just honesty. Easy breezy, stress-free. Their cars might cost a bit more than the others. All in all - yes, I paid more than I should have, but I got the EXACT replacement, dependable car - win-win‼ When you buy a car here you are supporting a small, independent local dealership. Tyler (sales) and Christian (F&I) will take care of you and get you back on the road again. Many thanks! I would highly recommend this independently-owner dealership to anyone for stress-free, zero-pressure car shopping.

Poor job of investigating vehicles, lacked knowledge of existing major issue. Check engine light…read moreshortly after driving off the lot, for two bad catalytic converters (both sides $2k fix). The truck I bought appeared to be in great shape, salesmen told me it had no issues, that they have a shop check everything over in detail. My guess is at some point they used a short term additive to fix the engine light, lasted just long enough for me to test drive and get down the road. After politely following up and asking for some help, I was told to kick rocks (not literally, just 'sorry vehicle sold as-is'). Dealing with Christian Taylor (salesman) was great, I appreciated him, but the establishment as a whole is not to be trusted.

Great people to work with. Upfront right from the start. No hassle negotiating. Highly recommend if…read moreyou're in the market for a used car

If you are in the market for a good used car, check Oscar Auto Sales first. I had to find a new car…read morefor my son and looked around a lot of car lots. These guys are definitely a cut above the rest. I ended up purchasing a 2016 Kia Forte and am extremely pleased with it. Do not let the rebuilt titles deter you. They have documentation of the damage and the repairs. My son has been driving this car for 45 days now and he loves it. Sales people are friendly, extremely knowledgeable and not pushy. You cannot go wrong buying from this lot.