Boy oh boy-after looking at the reviews for this location, before writing mine, I'm alittle…read moreshocked. I certainly hope the previous people who had bad experiences did contact management about their issues. With that being said, I can only go by what my experience was this past Tuesday when I had to go in to get my tires put on. It wasn't overly crowded which I was happy about, and I actually had an appointment-we are long time customers and have had alot of vehicles brought here for tires. We don't go anywhere else. I was waited on by Matthew, who I thought was very nice and helpful. Any questions I asked him he either knew or found the answer for me. I was able to get tires while the rebates were going on so that was a plus. I had brought a book to read thinking I may be there a couple hours, but I think it was pretty quick-maybe an hour total to get the tires on & check alignment. The place is big and spread out, I found the chairs comfortable, and though I didn't get coffee there was a coffee station. Also, don't want to forget to mention that when I walked in, there were about 4-5 guys behind the counters & I thought I'd get ignored(has happened other places)but they all told me they'd be with me shortly. That was a nice change to be acknowledged that your standing there! Anyway, the place seemed clean and I was comfortable waiting. I thought they'd try to sell me stuff I didn't need, and that wasn't the case. Maybe it's because tires are not cheap lol! We'll see over the next week how worth it getting new tires worked out to be! Tire rotations are free if you get your tires here so that's a plus.

Pulled in parking lot due to a tire losing air. There was a nail in the tire. Walked in and all…read morethe stalls were full and the room had numerous customers. We were told it would take at least an hour and a half before they could look at our vehicle. We went out for a lunch and was called when our truck was finished. We were told there was a nail which he was willing to give me when I pulled out my wallet he stated there was no charge. It was great to have it fixed. Thank you Bell Tire

Great service, excellent pricing. Thanks so much for helping me out with my tire guys.read more

Five star service everytime. They go above and beyond, have the best pricing and best employees…read more Can't say enough good things.

It was a Tuesday late afternoon when I discovered a bad tire, I was on my way out to dinner so I…read morepulled into Belle Tire but it was too late in the day for them to help me, maybe they could the next day. Not good enough. I called Monro and explained my situation to Todd and he told me to come right over, he would not leave me stranded. He was actually getting ready to close but stayed open to fix my tire and then DID NOT charge me. I can't thank him enough.

Names Joshua called to have a 35x12.5R20 balanced set me up with an appointment in lapeer…read more Showed up the said they only had a girl on staff and she could not lift the tire. Was told by the manager that davison could help me. Called Drove there just to be told their machine can't handle such a tire. Total waste of two hours of my time..

I believe this was my 4th or 5th visit to Magpie in Lapeer. Never had a bad experience but today's…read morevisit was definitely the best because of the service tech Lucas. One of the most pleasant polite knowledgeable techs I've encountered. Took the time to explain everything and was patient with me resetting my oil change reminder. And for a tech dummy like me I really appreciated it. Definitely a valuable employee. Hope I get him on every visit.

We live in NC but needed our oil changed in Lapeer, MI. Our…read moreserviceman, Justin was so professional. He had an excellent rapport with the other employees. He was so good we thought he must be the owner! As it turns out, he is not but would do a great job at it. If you go to this establishment and want, friendly, professional and thorough service, ask for Justin. Thank you Justin!

This was a service request through Ford service on my app. Once dispatched, I started looking over…read morereviews and was concerned. However, I was pleasantly surprised at the swiftness and helpfulness of the driver who helped me get out of my driveway. Thank you so much, sir! Much appreciated on one of the coldest days of this winter.

My friend and I needed a tow in Clarkston. Insurance set us up with these guys. After waiting an…read morehour with no word, I looked them up and their # and address were in Lapeer. I called and confirmed they dispatched a truck, and said if we knew they were in Lapeer we would have gotten someone local. The guy answering starts yelling at me, tells me not to give him that, and that they're local, and their driver is 15 minutes out. I responded that they could have led with that, to which he says "well you could have acted like an adult" and hung up on me. Most unprofessional conduct I have experienced in decades. The tow truck driver, on the other hand was the complete opposite of the dispatcher. He was friendly, helpful and got the car started immediately.