I went there today (Saturday morning) because I had a screw in my tire that caused it to leak air…read moreslowly out. This place is right by my house and my husband has been here before. I went in told them what I needed. The gentleman at the counter, I believe his name Was Dean, was very nice and professional. There were a lot of people coming in and phone ringing and he stayed calm and patient. I sat in waiting room while looking around at all the cool knick knacks on the walls and talking with the other customers there. It took about 45 min and they had the screw out along with another nail they found too! Also informing me that tire is cupped and that was what is making the sound I described to him unrelated to the low tire. He did not charge me for this service! I will definitely go here for all my needs!

Wonderful service and staff! They worked on my car without an appointment and did a quick…read moreassessment of the issue . I received a full explanation so I could continue my travels to NC with peace of mind. Thank you so much!

Fast and friendly service. We were visiting from out of town and the low tire pressure light…read moreappeared. Despite our attempt to fill our tires properly, the light remained. They took care of the problem, a slow leak, at no charge. Quite the warm southern hospitality!

paid them $1200 to repair my truck. After 3 trips it was…read morestill not fixed. Took it to the Ford dealership and another $400 and it was fixed. New owners can not be trusted.

A couple of months back, maybe six months or so I bought a used 2012 suburban. About two months…read moreinto having my car it started having some mechanical issues and I took it back to the dealer and they referred me to a local mechanic shop (Hometown Tire). Turns out my warranty company that I bought with the car wasn't so great and didn't pay for a lot of the repair. Fast forward to a few weeks ago about (6 months) my car started making the very same sound as before and went through the process of breaking down much quicker to the point where my engine completely stopped and would no longer work. When we took it to a dealership they said that we need a new engine and the warranty company wouldn't pay for it because they had already sent the supposed parts to be fixed the first time around. (Which was not true) I decided to call Hometown tire and speak with the owner, Brad and let him know my situation and get some clarity on what exactly it was they did to fix my car. From the moment I spoke with him I think he could tell that I was drained and upset about my vehicle and before the conversation was over he made me understand clearly that he was on my side and he wanted to do as much as he could to help me get out of the situation that I was in. not only did he hear my story he is working with the dealer who sold me the vehicle and they decided to step up and the dealer bought me an engine for my vehicle, had it shipped out here. So then Brad (hometown tire)also stepped up and is and they're replacing the engine for me free of charge. FOLKS HE IS LITERALLY TAKING MY ENGINE OUT AND PUTTING ANOTHER ONE IN FREE OF CHARGE!!!!! Brad reminded me that he's about helping people and that it was the christian thing to do. I was speechless. Never in my life have I experienced such a thing. So if you live in Walton County or your just passing through and you need your car looked at, you can trust Hometown Tire to take care of you and your vehicle. I am grateful and honored to give them this review.

This was my first time at Hometown Tire and they were fantastic! I had a nail in my tire that…read moreneeded changing and they were great about being upfront about timing, cost, and process. I went in and was greeted warmly, Brad was extremely welcoming and clearly takes great care of all his customers. I was only there for about 25 minutes while they replaced my tire. The interior is also beautiful--very clean, comfy seating, and plenty of refreshments and magazines. My car turned out great, overall grade-A experience!

I can not say enough how amazing this staff is! We were traveling through on Christmas Eve for a…read morefamily emergency and lost a tire. We were literally stranded with no available tire to be found until we called Car Care. They got us a tire, picked up, mounted and delivered. They went way above any customer service I've ever experienced. Thank you all so much!! What a blessing you were!

Sent my car in to get the brakes worked on and didn't receive a call with an estimate or a…read morediagnosis on what needed to be done, just an invoice. Yup, they worked on it and sent me and invoice with no warning. I'm fortunate that I could afford the cost, but if I couldn't, I'm not sure how they would have managed. I also had zero opportunity to weigh in on how they addressed the brake issue. I called to address this afterwards and they rushed me off the phone. Definitely don't recommend.

Professional, pleasant, helpful employees evaluate your automobile problems and provide feedback…read moreabout the recommended work. We felt that Sloan, in the front office, Vlad, the technician mechanic who did the work, were knowledgeable and skilled in fixing our vehicle. The work was done on time and at the price they quoted. They were able to offer solutions and services that the local auto dealer couldn't provide for an older model American car when factory parts were not available, even though their advertising favors foreign cars. They documented their assessment with photographs, before doing the repairs. They answered our questions and explained the problems and solutions. Their work is guarantee We would recommend this company.

When does it take 10 days for a simple repair to be done and cost you almost $3,000 for a starter…read moreand Battery repair? When you take it to right Auto Works in Loganville. My Mercedes-Benz S560 was towed to write Automotive and for 3 days no work was done because someone copied down the wrong number. When they finally got the number corrected it still took an additional seven days to get the repair done on my car. My car is a 2015 Mercedes S560 and for a starter to be replaced in a new battery it cost me $2,517! I had to call numerous times just to see if they had even started my vehicle? At the point I physically went up to the shop and told them either they get it fixed today or put it back together and I will take it elsewhere the repairs miraculously got done. When I went to finally pick up my vehicle and asked the service technician why a battery / starter repair costed $2,500 I was told because original OSM parts were placed on the and that is why the price was so high. After picking up my vehicle and thinking about it I began to get more and more upset at the apparent price gouging. I took the invoice that shows no detail totals to two automotive shops in both agreed that my repairs were very expensive for my particular vehicle. I called the shop back and asked could I speak to the shop manager so that we could discuss this issue. She did agree to meet with me and when I did she really had poor excuses as to why a repair that should have cost me around $1,200 Max ended up costing me $2,500? She even went so far as to show me the price of the part which was around $560 yet the price she charged me was $1200! How is that ethical or fair? Then she proceeded to tell me that had to repair has been done without the use of my extended warranty company it could have possibly have been cheaper? I asked her why didn't the technician tell me that and she said perhaps he didn't know or was not trained correctly? After going back and forth with poor excuses she saw my disbelief of her overcharging me almost $1,200 and had the nerve to offer me a free oil change. I own six vehicles and right Auto Works has lost the potential to service all of my vehicles for years in the future. I completely understand that this is a business providing a service but the treat your customers like this and to price gouge as I felt I have been a victim of it's just wrong. If I were you I would if I were you I would take your vehicle elsewhere to get repairs to a business that will be transparent with details and cost.

I don't عادة leave reviews unless a business truly stands out--but Car Craft of Watkinsville…read moreabsolutely deserves it. From the moment I walked in, the team was professional, friendly, and incredibly knowledgeable. They took the time to clearly explain what was going on with my vehicle, gave me an honest estimate upfront, and didn't try to upsell anything I didn't need--which is rare these days. What really impressed me was their efficiency and attention to detail. The work was completed quickly, and everything was done right the first time. It's obvious they take pride in what they do and genuinely care about their customers. Finding a trustworthy mechanic isn't easy, but these guys have earned my business for the long haul. If you're looking for honest, reliable, and top-quality auto service, I highly recommend them. -- Bob Hendrix

I went there for an oil change and found that they were running a special that included a trie…read morerotation free of charge. As a single (older) woman I was thrilled! I had had some issues with my previous car care, one of which was lack of trust and respect - in other words I had been "treated as an old woman who did not get it." At car craft I was treated with respect. Their waiting area was clean and inviting. I'm so happy that I found Car Craft of Watkinsville!!

New brakes for a reasonable price and quick turnaround. Friendly, knowledgeable, and helpful staff…read more I'll definitely go back when I need service.

Called about misfire condition on my 14' fastback mustang very knowledgeable and professional. Went…read morethe extra mile and talked through my situation and symptoms I appreciated it!

Went in bc my traction control light was on. They ran a diagnostic and came out with all these…read morethings that they wanted to further explore and to leave my car for a couple of days. I said no, I can't leave it right now. He then said I was a little low on oil. I said ok, just put some oil in and I'll come back in a couple of days. Price for a diagnostic and 3 quarts of oil was almost $300. I couldn't believe it. This place is just a money grab.

found Earl to be very professional, easy to work with, knowledgeable, etc - my first time but I…read morewould use Eakaan again