Sarasota pack and ship is a wonderful place to mail your packages! I have a iPad that I have often…read morebrought in when my printer is not working and Debbie and her helpers have helped me numerous times to get my packages mailed! They are a dedicated and professional team who are always going above and beyond to get your packages mailed.

Terrible service. I asked a simple question without answers. Then, they proceeded to move onto the…read morenext customer. Screw these guys. They suck!

When I have something delicate to send, there is no place other than mail station to go to!!! Tim…read morewraps and packed everything so carefully that nothing has ever broken. I now live downtown and still go to Tim to send my packages. Tim and Sue are such nice people And they do quality work, can't ask for more than that.

THE BEST SHIPPING PRICES AROUND!!!!!!…read more Today I was told by THE UPS STORE right around the corner from THE MAIL STATION they just didn't feel like making a box to ship my item. (UPS OWNER literally said they didn't feel like dealing with making a box) I was in a panic, this spraying machine HAD to be shipped! We have a huge job in KNOX that needed it ASAP. Although it was a little bulky and 46lbs, Tim and Sue offered me shipping and never made me feel like a burden, not to mention they helped me 20 mins before closing! ANGELS!! Thank you guys so much.

This place is great! Everyone is always so helpful and I appreciate services they offer!…read moreParticularly JR, he's a rockstar!

JR is the BEST! I am selling my house and had to get several papers notarized. He kept me calm…read moreand cool with all the paper work and notarized all my documents. He was great! Best customer service I have experienced in a long time!

Quick process to return a TicTok purchase , unfortunately the shipping center is not close to my…read morehous

I have mixed feelings about my experience at this FedEx location. I arrived in Sarasota on Thursday…read morefor my wedding, which was on Sunday, and had placed a couple of print orders in advance to pick up upon arrival. Bridal Shower Recipe Cards (25 count): Earlier in the week, I ordered these online for in-store pickup. When I arrived and reviewed the prints, I noticed the color was off--the light ivory background didn't show up properly. A young blonde woman at the counter was very helpful and kindly reprinted them on ivory paper, which looked much better. I really appreciated her attentiveness and willingness to fix the issue. Bridal Shower Menus (25 count): I had also ordered a stack of menus via Canva to be printed at FedEx. It appears someone at a FedEx location in Chicago may have printed them on the wrong paper, as I had placed a similar order the week before for my rehearsal dinner and had no issues. The Sarasota team offered to reprint them on ivory paper if I adjusted the size slightly, which I did. I emailed the new version on Friday night, and they had it ready by Saturday morning. My biggest concern was the lack of communication and continuity between staff members. I had to go into the store in person just to confirm when my order would be printed, as I wasn't getting updates. When a family member went to pick up the menus on my behalf, they were unexpectedly asked to pay--despite the fact that I had already spoken to a staff member (a man, specifically) who had agreed to reprint them at no charge due to the earlier error. It became clear that there were no internal notes or communication from day to day. My uncle ended up handing back the original prints, and was told by an employee that they "didn't have time to argue today," which felt unprofessional and dismissive. I am an architect/interior designer so I am used to printing design boards a lot and using color codes. Review 1/2

The day I was there I received terrible service. If you don't want to work there go somewhere else,…read morelife is too short to be miserable. Of course a lot to choose from and you can get some deals if you look. Value and service don't always blend.

Oh well time to take my printing out of here. Now they're…read moresurcharging Express printing in case you want to wait for it. Regular rewards member not happy. Bad enough we pay more per sheet then Office Depot now a surcharge.. No big thing...

Craig & Jen are great! As new owners they know that they need to work extra hard to please…read moredemanding customers like me. Thank you, and I look forward to shipping our art with you.

Amazing new ownership that knows how to treat the customer with utmost respect and integrity…read more Appreciate your service and commitment to the Sarasota community.

I see so many negative reviews about this store, and I wanted to share two very positive recent…read moreexperiences with Staples printing. On one occasion a couple of months ago, I consulted with the sales person, who was very helpful and courteous, and actually reprinted for me when my layout was incorrect. On a more recent one, again the sales person (the same one) helped me avoid a mis-print, and the quality of the print was excellent. When I picked up my print job, a couple of other sales associates helped me, and they could not have been nicer or more patient. The store may be tired, but the associates and the quality of their work shines through.

I have shopped at the Staples on University Parkway in Manatee County Florida for many years…read moreusually being able to get what I need. Today I went there after not being there for some time and was absolutely disgusted. Where there used to be office furniture there were big bins of $.50 old clothes!! Most popular office supplies were non existent. The aisles that used to have all the newest most popular printers contained only a few printers and no ink available for them. There were boxes blocking the way to the printing and copying counter and worst of all, about 1/3 of the store is now a party supply area. Even the employees that I questioned about this said it is awful and that whoever runs the part supply area is consistently complaining about Staples items being in their way. Seriously???? What gives? Is this what all Staples stores are turning into? If so, do the area a favor and close the store!! Goodwill stores and Thrift stores are nicer. Warning to anyone who hasn't been there in awhile. . .save your time and don't bother!!! K. Teel, Sarasota

This is the "Go To" UPS Store. They are service with a smile. I was in yesterday and Holly helped…read moreme ship at least five different items. I thanked her for being so easygoing and patient with me and her response was awesome, "We're a team, right!" How do you beat that!

Needed one small piece of tape to drop off an Amazon package. One piece…read more The charge? $2. For a franchise trying to attract customers, this seems like a missed opportunity. A few cents of tape could have earned goodwill and future business. Instead, I was turned away and will gladly take my business elsewhere. Really disappointing customer experience over something so small.