Excellent service from Ms. Linh! The place is well organized and the people at this jewelry shop…read moreare super friendly. Ms. Linh made us feel welcome and makes us want to spend money here. In the end we spent $$ at Ngoc Linh Jewelry and walked out happy customers!

Once again this place did not have what I wanted. The many types of Budda pendents were there for…read morethe taking, but it wasn't my cup of tea. The service could use improvement. W as liked in there ang got no grating what so ever. The man just looked at me and said nothing. They did not have what I what I wanted.

Family owned business in the historical district at 140 Church St. Vienna VA 22180. Have been with…read morethem 20+ years. Extremely professional, knowledgeable on everything high end jewelry. To the simplest of sizing a bracelet or a watch band to designing the utmost stunning wedding rings or personalized jewelry. Highly unique in their styles and will listen to you on your ideas of what it is you are wanting designed and will offer any additional assistance. The fact that they are a family owned, husband, wife and children, business makes it very personalized and certainly not a high pressure jewelry store. They just hit their 25th anniversary this last July 2018. Go check them out and ask for Ken. Tell them Patti Drake sent you. I think you will like their service. Highly recommended, 5 stars. Have fun!!!

Amazing work this family does. Ken took one garnet bracelet…read moreand made it into three for my daughters and self to wear. Gifted the girls in Mother's Day!! They are beautiful and thoughtfully made. Ken is an artist. He will size, create and suggest a wedding ring for you. I've had many diamond rings made thru the years of living in Vienna. His wife; Maril (spelling?) is wonderful and kind and helped pick out a new wedding band. She is gorgeous & has a good eye. I have been going to them for 25 yrs and they are the best for making jewelry w/ super ideas, and their show room is full. ..... Love this jewelry store and it is worth the drive. Never pressured into buying - Gorgeous choices. Good parking.

Always a pleasure working with Rami and Yong. Had a few pieces of jewelry repaired including…read morereplacements of missing gems. They were able to match everything perfectly. Their customer service and professionalism is truly unmatched. I have had a few pieces made here and the quality and workmanship that goes into all of the little details is impeccable. Their prices are also very reasonable. You can't beat this place when it comes to quality, professionalism, or pricing. For those of you who don't know much about diamonds, gems, or jewelry, don't even worry! Rami and Yong are super knowledgeable (they'll educate you and explain their process) and VERY patient. I love that they both love what they do and want every transaction to be a special one. They'll never pressure you to buy or to exceed your budget. I've recommend a few people and everyone has left satisfied with their experience.

I went in to have a battery replaced in a good quality watch. I waited several minutes, but could…read morehear him struggling to get back off. He scratched the heck out of the back of the watch case. Didn't show me the scratches. I unfortunately didn't look at the back before paying. Can't recommend them for at least battery replacement

I needed a battery for my watch. While walking around Stonebridge Town Center, I noticed Chrysella…read moreJewlers and to my surprise, they were happy to assist. I had visited one other place prior to this stop and was told that the watch would have had to be purchased from their establishment to provide any services. Fret not, Eric and Mical took great care of my watch and the location's interior is elegant and beautiful. I will return to order custom earrings.

I cannot say enough wonderful things about Chrysella and especially about working with Asia. After…read moremy future mother-in-law passed away, I wanted to do something for my partner and his brother. I brought in some of her rings and asked to have them turned into two pendants--one for each of them--and Asia handled the entire process with so much compassion, care, and understanding. She was unbelievably kind and respectful of my grief, never rushing me and giving me time to process without worrying about getting the rings to her immediately. Even with a very short turnaround, she somehow made it all happen and completed everything before Christmas so I could give the pendants to the boys. Knowing how important this was to me, she went above and beyond. Throughout the entire process, Asia kept me informed every step of the way and truly made me feel like I was part of it. Her knowledge, warmth, and attention to detail are exceptional--anyone would be incredibly lucky to work with her. When I went in to drop off the rings, the shop owner and entire staff were just as kind and knowledgeable. The owner even advised me to save one of the rings instead of melting it down because it was a special Irish ring--something I had no idea about. That moment alone showed how honest and trustworthy this business is. I had dropped off my own necklace as a model for these necklaces, and when I went to pick up my necklace and the new necklaces, Asia had had the shop polish and clean my necklace. Again, just a small snapshot at how kind they are. Chrysella truly feels like a family business that genuinely cares about its customers. The pendants are absolutely beautiful and made with incredible quality. I am beyond grateful and impressed. I've already told all of my friends and family about them, and we will absolutely be using Chrysella for years to come.

A small shop with great service - and quick! They fixed several necklaces for us and we bought a…read morenew necklace there too. Lots of cute vintage pieces. An expert who knows his stuff.

Brahms Yoo is a gentleman, an artist, a craftsman and an amazing technician. I keep coming back…read morefor watch band sizing, regulation of mechanical wristwatches and battery replacements.

I came to the Jewelry Doctor regarding a loose stone on my engagement ring. They were able to see…read moreme quickly & had a very quick turnaround time. They even polished the ring & my wedding band as well! I also have a one year warranty if the stone becomes loose again, which I feel speaks highly of their customer service. I definitely recommend!

I had such a wonderful experience at the jewelry doctor! I brought in three rings, two needed the…read moreprongs smoothed so they wouldn't snag on my clothes and the other the stone fell out. I shopped around before coming here and not only did they offer me a very fair price but their service was also exceptional. Everyone was so kind, patient, and knowledgeable. They took the time to explain the repair process and really paid attention to every little detail. I actually learned a lot about how intricate jewelry work really is, it's definitely not as simple as it looks! When I picked up my rings, they looked absolutely perfect. You can tell they truly care about their craftsmanship and their customers. I highly recommend this place to anyone looking for trustworthy high-quality jewelry repairs or service. I'll definitely be coming back!

I've been going to Shammas Jewelers for years. They've always taken care of everything, from…read morewatches to necklace purchases to birthday gifts and Christmas gifts. They are so genuine and give honest feedback. I recently got engaged and got my fiancée and I's ring from Shammas Jewelers. It was an amazing process. I highly recommend this family-owned jewelry store.

The family that owns Shammas is so helpful. You really feel taken care of when you stop in even if…read moreit's for something as small as a watch battery.

I've recently started dabbling in more serious (and by mores serious I mean more expensive) watch…read morecollecting so I'm more apprehensive about my "DIY" strategy. Watch collecting is a very male dominated hobby so I have had good and bad experiences. I have to say this shop is Incredible! They provide exceptional quality and care and really talk to me like a human without "mansplaining." They have an amazing selection of jewelry as well. For a watch battery they might be able to take care of you right away. I would highly recommend to anyone who needs watch services! I'm bringing all of my friends here for their expert services!

I've had the pleasure of working with Mory multiple times over the past year, and he consistently…read moreimpresses me with his extensive knowledge and kindness. When I got engaged and wanted to transform some additional jewels into a necklace, I immediately thought of him. Mory collaborated with me on the design, providing thoughtful recommendations that truly prioritized my vision without any pressure to upsell. You can tell he takes immense pride in his work. When he called to tell me my necklace was ready, I couldn't contain my excitement, I'm not sure who was more thrilled, him or me! Mory even went above and beyond: one of my older, cracked jewels couldn't be used, but he took the time to find a stunning emerald replacement for me. I cannot recommend Mory enough as a jeweler. With years of experience and a strong connection to the local community, he is the perfect choice if you're looking for exquisite jewelry or need someone creative to design a piece from your own stones. Mory at Real Jewelers is truly exceptional!