Extology exceeded my expectations! They were polite, welcoming and professional. My hairdresser in particular was amazing and I won't hesitate to go back or recommend them to someone else! read more

I get color every three weeks and a haircut every few months, so yes, I'm pretty qualified to give an opinion :)) Allana is my stylist, and she's amazing. She knows exactly what I like, and more importantly, listens and understands when I want something new and different. There is another stylist there, Lauren, who is also amazing (I've see her work :) and she does this incredible head massage, I have goosebumps every time. They are both super professional and make sure their clients are always comfortable. The salon is small and very pretty and cozy, and with a big selection of teas, I don't mind spending time there on a cold day. Plus, as other reviewers mentioned, all clients are super nice, so we do spend all the time talking about anything and everything. read more

I have been getting hair extensions for decades and Allana by far is the best in Boston! The Extology team is amazing from extensions to color to haircuts (and all with extensions which is an entirely different talent). read more

I have been going to Allana for a few years now and she regularly transforms my hair, which on its own leaves a lot to be desired, into something I get compliments on all the time. I've reviewed my regular hair appointments on here in the past so I won't go into it (tldr, they do amazing work), but I have a new reason to heap praise on Extology. I got married this past weekend and all my bridesmaids and I got our hair done at Extology. Not only did we all leave looking incredible (seriously, I left all my bobby pins and everything in on my wedding night because I couldn't stand to take my gorgeous formal bun out), but Allana bent over backwards to make sure it was a perfect experience. She opened the salon a full hour and a half early so we could be done on time for photos etc., she made my hair PERFECT, and she even squeezed in my mom who wasn't on the appointment calendar but saw how good we all looked and wanted to get her hair done too. There are just not enough words for how much I love this place....THANK YOU!!! read more

Allana is truly the extension doctor. She is the most knowledgeable stylist I have ever met. I was a little apprehensive about getting extensions again due to the horrible experience I had at another salon. On my first visit, Allana inspected my hair for the quality and quantity to see if my very fine hair would work with the bonded extensions. She put a few in my hair and I waited two weeks to see how my own hair did with them. I will tell you ladies now, she is the FIRST stylist I have ever gone to for extensions that did a trial before. Most salons will just put them in your hair without testing out how strong your own hair is. I have had them for two weeks now and could not be happier with not only the quailty of the extensions but how awesome I am feeling about my new do. Thank you Allana for giving me the confidence to rock my locks. read more

If you have curly and/or biracial hair, this is not the place to get a blowout. Although they may say they can handle curly hair, I left the salon as a frizzy mess. I am now having to redo it myself to attend an event tomorrow. Disappointing. read more

I followed Lauren here from the salon she worked at before. I am SO glad I did. Not only is Lauren THE best stylist I've ever had, but Extology is a wonderful salon. It's clean, stylish, and comfortable. As soon as you enter and walk downstairs you know you're in for an aesthetic treat. I always leave feeling great and get the exact cut and style I want. read more

I love this place! Lauren was so sweet and listened very well when I told her what I needed for my haircut. She is fun to talk with and is a super genuine, kind person. The other gal (owner I think?) was really friendly too and the salon just has a great vibe. I highly recommend Extology!! read more

I visited Extology after purchasing a Gilt voucher. I just wanted to trim my layers and Alison did just that, plus gave me a fab blowout. The girls here are super nice and I love how intimate the salon is. read more

Love my haircut - Lauren takes the time to listen and does a really really great job. Very nice, clean, small salon that I look forward to going to again! read more

Came here yesterday with a Gilt voucher for a haircut and had a wonderful experience with Alison. She was personable and really took the time to make sure the cut met my expectations. On top of that the salon is adorable and very clean. I would definitely return for another service here. read more

For one thing, it's nice to go someplace that isn't in a basement. This place is very clean, everything, and they are all very friendly and seem genuine and serious about their business. I was there for quite awhile and not once did anyone speak in a language I didn't understand; very good place. read more

I read every yelp review before booking an appointment with the owner Allana after suffering from a horrendous tape in extension removal experience from another salon that caused breakage of my already thin hair. It's the age old saying that you get what you pay for. Yes I paid double by booking at Extology but this is top of the line services. The salon is clean, the staff are very nice, the services and quality are amazing. I was there a little longer than expected but that tends to happen when you are the last appointment of the day. Allana takes pride in her craft and is extremely professional and just a very nice down to earth person in general. Anyone who has thin hair that has been wanting to pull the trigger on buying extensions I highly recommend booking with Extology. read more

I had a really great first experience here! The salon was easy to find and decorated nicely. Everything felt clean which is important to me. My hair stylist Lauren was adorable and very knowledgeable. She was good about explaining what she was doing and how it impacted the look of the haircut. The wash included a scalp massage that felt great! I was also offered tea which was great since it was a chilly evening. I will definitely be back to see Lauren. read more

Allana is amazing. I cannot say enough good stuff about her and the work she does. Before going to the Extologist I was extremely reserved about my hair, so much so that I would be scared to get my hair cut. After my first consultation with Allana I felt comfortable and completely trusted her with my hair. I have been going to Allana for my extensions for almost a year now and I am addicted! Not only is she a pro at the extensions but she listens and can master any hair color that you want! Allana is extremely careful when putting in the extensions making them look incredibly real and having the least damage possible. I've never been so excited to get my hair done! I would recommend Allana to anyone! read more

THE BEST HAIRDRESSER EVER! I can not say enough great things about the work Allana and her staff do! Excellent on time service. Allana actually takes the time to really understand what you want done with your hair and it comes out exactly how you explain it unlike other hair salons. read more

I had a nightmarish experience at Extology Salon. I moved in across the street a few months ago, and I decided to give the salon a try. My initial experience of getting a haircut was alright, but what came next was awful. I made an appointment for a keratin treatment in June. I am a healthcare professional, and with a busy call schedule, things come up. I called the day before my appointment, while the salon was closed, and left a voicemail to cancel my appointment. I even called the following day after my morning clinic to make sure my appointment had been cancelled. After being reassured by one of the employees "that I was all set and could call back to reschedule," I received a $400 charge on my credit card shortly after that. The salon staff and owners have been incredibly hard to reach. I am currently filing against Extology with the DPL. Do yourself a favor and STAY AWAY from this salon. read more

This is an amazing salon!! They spend so much time making sure that my hair came out perfectly. And, not to brag, but my hair is absolutely beautiful now! I get SO many compliments on it! I'm so glad that I came to Exotology!! read more

When you walk in to Extology, it feels very welcoming and relaxing. Allana and her staff are absolutely awesome! My hair stylist Lauren is beyond amazing. She's always done magic with my hair! Never ever disappointed with this place. Everyone who works here are friendly and fun to be around. Highly highly recommend this place and please ask for Lauren! :) read more

Allana and her team of professionals are the very best of the best. If you're looking for the best in style, the best in Luxury, and the best in expertise, then Extology is the place hands down. I've been going to Extology for several months. After doing extensive research for extensions experts and color/style experts in the Metro Boston area to prepare for my Wedding this past July, I found and fell IN LOVE with EXTOLOGY! I was not only gorgeous for my Big Day- but every visit since, Allana has brought her rock star vision, professionalism, and talent to our appointments and I have never looked or felt more confident in my life! I love this crew. Each pro is wonderful. Their luxury product, modern new Salon, and all the fun you have at a visit makes Extology my #1! They should be yours too! read more

If I could give a negative star for this place I definitely would. I called and asked a question and they continued to beat around the bush, it is ridiculous. The owner continued to say I was not listening to her, when indeed I was. She was not listening to me and was actually feeding incorrect information. Customer service is one thing but failing to inform a potential client is absolutely incompetent. I would advice you get a lawyer when going to speak with someone there, that is how defensive it is to speak. Horrible and absolutely disappointed. read more

I am a strong believer of meeting a client where they are at. An appointment for a cut and blow dry was scheduled in April upon completing my first services at this salon. I realized I didn't want to cut my hair any shorter since it was less that two months and I didn't want a blow dry because my hair was about to get wet that evening. Essentially, this would have been a waste of my time and money. I am upset that I was "borderline" forced to get these services because I was "going to be charged anyways." How is it legal for a hair salon to charge me for a service that I do not want? Since Lauren was late, I literally watched another hair dresser tell her client that she didn't need to do all the services of she didn't want to, why was I any different? Lauren did a quick "clean up" and blow dry for $75. This type of scam is not a way to keep clients nor is it best practices. How is this reasonable Why didn't the hairdresser work with me? Lauren's hair dying technique is great but I am not a fan of being forced to do something I do not want to-let alone told that I will pay regardless. read more

You know the salons that are very judge-y and have stylists that look down their nose at you? Extology is the complete opposite of that. The girls are incredibly friendly and knowledgeable. I went to get hair extensions and I totally agree with Alana and team winning "Best of Boston." Not only is she an expert, but she gives you ALL the details and even answers silly questions without judgement. I also loved the fact that all the after-care product and brush was included in the price. The process is long but the results are worth it! The number one compliment I get on my extensions (and only after I tell someone it's not my real hair) is how natural it looks. I highly recommend the team at Extology! read more

One word: AMAZING. I spoke with a friend after complaining about my hair extensions and she referred me to this salon in the North End. Lauren was AMAZING! I had a thorough consultation where she answered every question and provided every detail about hair extensions. She was extremely informed and knowledgeable. I decided on having Lauren do the extensions and her work was meticulous and the result was PERFECTION!!! The salon was also great - super courteous and friendly staff. Simply cannot recommend Lauren and this great salon highly enough. You won't be disappointed!!!!! read more

Allana is...the Extologist yes, but in reality she is soo much more! She has been doing my hair for TEN YEARS now and man, looking back I can just say "WOW"! She is a Transformation Artiste!! I am on the reserved side when it comes to hair but that ended right after I met Allana;) If you need/want a change, don't worry about how it will look and don't even wonder if it could be possible because you are in good hands! She is an expert on colour, cuts as well as hair extentions. You show her a picture or describe what you are thinking of and she will take it from there. And in her own words: "Honey, anyone can be a blonde!". I took a leap of faith and let her do her thing. I was very nervous and kept on interrupting her with my eyes wide trying to deal with the transformation that was happening but she calmed me down and had me more than relaxed when I saw what she can do! There is just no boundry when it comes to her ability to transform your look. If you can dream it, SHE CAN DO IT! If you have a plan, sure, go to her and she will do it BUT I suggest that you listen to her advice because she KNOWS hair. Don't bother listening to what she can do for you, I strongly recommend that you just let her take the front seat with your ideas in mind and experience how she transforms your look and Rock Your Style!!! I guarantee that she will make you Haute and Happy! read more

Master colorist doesn't even begin to describe Allana. Often I have been stopped in the street asking who does my my color and how can they find her. An exquisite extension expert, Allana transforms not only my hair but my entire look every time she does my hair. Her work is flawless and even others who have extensions themselves, are shocked when they find out I do. She is the most knowledgable hair extension professional I have ever met. Prior to Allana I was left with severely damaged hair and bald spots from other salons. My hair is now healthy, gorgeous and radiant thanks to her. read more

Lauren was amazing! She talked to me in depth about what style hair cut I wanted and did exactly what I was looking for. She was also super sweet! read more

I first discovered Allana's God given talents during the hectic crazy moments leading up to a friend's wedding. Allana was the hairstylist for the bridesmaids, bride and family. She worked from early morning to moments before the wedding styling a handful or two of women. You would think the woman would get tired towards the end but nope not Allana. The last hairstyle was just as good as the first and I kid you not, my sister being one of the bridesmaids kept her updo in even for a few days after the wedding and that hair looked as if it was just done even days after! That was the first time I ever witnessed that kind of talent and staying power! Not only did the looks on the girls last but they were all gorgeous and complimented everyone's own look. From that, I knew I wanted to try out Allana's miraculous skills! Never doing anything drastic to my hair before, I decided to go all out and do something funky! Blue and purple extensions! Now I will not even color my hair, chemically treat or cut it short so this was big for me. I met her for a consultation first. We went over the different colors, maintenance etc. She knows her stuff! She educated me on the extensions and the process as well as answered my 1000000 questions. Putting in the extensions takes a good couple of hours but worth every second! I loved my hair! It felt soo thick and looked soo fun! Even after, she is always available for any questions or concerns I have. I am currently on my third extensions style. I have gone from blue and purple, to various shades of pinks and purples to now - dark green, blue and purple. I always receive compliments on my hair! Most think I have colored my hair-that's how good and real it looks! Not only is she the master of extensions, but her styling after is flawless! I was scared at first but it was such an easy transition with Allana's expertise! I highly recommend her talents and skills to all women! read more

An exquisite and flawless extension expert, Allana from Extology transforms my entire look every time she does my hair. Her work is flawless. Others who have extensions themselves are shocked when they find out I do since she makes them look so natural. A master colorist doesn't even begin to describe Allana. Often I have been stopped in the street asking who does my my color and how can they find her. She is the most knowledgable hair professional I have ever met. Prior to Allana I was left with severely damaged hair and bald spots from another salon. My hair is now healthy, gorgeous and radiant for over ten years straight thanks to her. All of the stylists at Extology are extremely skilled and the salon is usually a buzz with the enthusiastic sharing of ideas. The salon itself is comfortable and inviting and there is a wonderful sense of comradery among all of the stylists, making the time spent in the salon fun and enjoyable. read more

Horrible service and the worst hair experience I've ever had and I've been to a few top notch hair specialists in Boston, I got taken in by the website! This is a major FRAUD ALERT. Please consider before you book an appointment with her. I spent almost a grand on a tiny bit of hair that other extension specialists I went to, to fix my hair post my experience with her, told me: A. should not have cost so much B. Should not have fell out in 3-4 days!!! and they also gave me a HAIR ALLERGY - I ended up spending a ton of money at the Dermatologist. PLUS she has no class and/or ethics. She refused point blank to give me even a partial refund. She will take your money and do a CRAP JOB, when it comes to extensions I highly doubt her skills. She makes you sign a contract and pay in advance even before you book your first appointment. PLEASE BEWARE!! Please save your time and money and peace of mind!!!!! read more