Mary was very helpful and cheerfully answered my questions and responded to my requests. She went…read morethe extra mile to help me. The unit is very clean. I am very pleased with Madison Squares Self Storage.

By far, the best storage facility I've experienced while downsizing over the years. The company is…read morefamily owned, very personable and helpful. The grounds are kept up very nicely, and the location is in a nice quiet suburb neighborhood in the Anaheim Hills. The property is gated with staff always available during business hours. I rented one of the smallest units since all of the 5x 10's were all occupied or rented out. Despite the size, the unit had a high ceiling, so I was able to stack several large bins, golf equipment, and house-ware items. I had a temperature controlled unit, so nothing suffered from the heat as it tends to get warm in the hills (90 degrees plus in the summer). The staff is very friendly and always onsite to offer supplies and help when needed. If I ever needed another unit to rent, Madison Squares would be my first choice!

We closed our high end store 3 years ago and trusted this place to protect our merchandise, We got…read morebehind our rent and deprived from entering the units. Upon negotiation with the owner we came up with 7,000 and we were aloud to vacate. Upon opening the units I was shocked and became very depressed. Every box and every drawer was gone through. Many boxes went missing and other items broken. Who ever dd this had authority or was related to the storage since they took their time to choose the items very carefully. This happened over a period of time and it was well planed. I don't recommend this place to any one. **I HAD FAITH IN ALL SIZE STORAGE THINKING MY PROPERTY WAS SAFE** ***THIS IS VERY HARD TO DEAL WITH AND I WANT TO WARN OTHERS***

I was inquiring about a storage unit. The facility is keep very clean and had a large variety of…read moreunits. The gentleman who helped me was Harry. Very professional and friendly. Although it turns. Out I don't need a unit at this time. This would be a very strong consideration.

It was great, the tour was not what I expected. It was a lot bigger than I thought originally.read more

Jesus (Jesse) is outside and standing, which makes him outstanding…read more Great service clean facility and super easy to book and get storage I was able to get their online promotion for 1 free month

Update & clean space to secure properly. My friend nearby I help with him were stress free by the…read morestaff here. Long operation of business hours is a blessing to us.

Needed some storage to help with decluttering. I reserved a unit online for a cheaper price and…read morewhen I came in to book it I was greeted by Javier he was super friendly and very helpful. He helped guide us to our unit and showed us everything we needed to be able to access our unit with ease. Great first experience

WOULD BE 0 ** if possible. DO NOT RENT HERE OR WITH PUBLIC…read moreSTORAGE. My items were stolen TWICE. I had TWO of my own locks on the unit. I am not the only one, SEVERAL units have been broken into repeatedly. The staff at this location lacks customer service. He would not let my wife into my locker dispute it being broken into. DO NOT WASTE YOUR MONEY WITH THIS LOCATION AND COMPANY!!

Is anyone else pissed that Public Storage raises their prices every year? I have their smallest…read morecloset of 5x10 for a promo (1st mo) $88. The next mo. it went to $103, the next 4 mo. it jumped to $107, then for the next year $120, year after $132, this year $170 and I just saw it will be $222 for the next year...WTF?!!! Seriously?? That's RIDICULOUS!!! Now I'll have to find another place. I had to get the unit when I moved so I could store my pool table but now they are forcing me out. You could say that they are good motivators to not keeping too much extra stuff.

I had such a great experience using AAA self storage for 3 years. The front desk employee Josie…read morewas so nice and helpful, it made me feel comfortable right away. The storage facility is in a good area, is clean and I always felt very safe. There are two layers of keypads and many outside cameras. Overall it was a great place and the staff is very helpful.

I requested a midsized storage unit. The quality of the unit is great and the value is even better…read more Lastly, the manager is very personable and professional. The location was great and I would recommend AAA Quality Self Storage to anyone looking for a safe place to store their belongings.

I was satisfied with the with service and price of my storage. Ernie and Allie were great and they…read moremade sure I had everything I needed to get started. I am satisfied with my Storage Space and it is close to my home. They made sure I knew about there policy. It was a smooth transaction. I would like to thank them for helping me. I will recommend them to my family and friends.

Time to move on…read more.. After 3 years, it's time to find a new storage facility. I needed to upgrade to a larger unit and considered moving to a new one here, but also shopped around. After shopping around, it was pretty clear to me there were several better options in the area. The biggest decision to leaving was how rundown and gross everything was starting to look. The floors inside the building I was in are torn up and large wood chips kept splintering up. It's also just very dirty. Inside the facility, around it, and in the actual room. When moving out, I was shocked how much dust, weird debris, termite droppings, and overall filth covered my stuff. On top of that, there was a leak in our unit, which damaged a table and several boxes. When I told them about it, the lady said "oh yeah- we have a guy to help with that but he hasn't been showing up." That was it. The guy just didn't show up so everyone has to deal with leaks. She said she has a list of units that need to be repaired, so it seems to be an issue here. The place was not nearly this bad when I moved in three years ago - it's like nothing has been done to it in the last three years. When I told them that I was moving out, there were no questions or any type of service recovery of any kind. Just "OK have a good one". I asked to get some paperwork showing that the account had been closed out I was told no, but I would get an email. That email never showed up. I'm glad I decided to make the move- the overall disrepair of the place made the decision, but then discovering the leak and seeing their response really helped me feel good about it. I found a much better place - Even though moving storage can be a pain, it was totally worth it.

I worked online with Robin and she was excellent. She was very helpful and got me set up with a new…read morestorage unit. The process was very easy.

Absolutely, not a good start. Questionable sales tactic…read more If you reserve a unit for a discounted cost and come in to look at the unit first, they will charge you the higher "in-person" rate and will increase it by $20. So what you have to do is look at the unit. Run to the parking lot and then call them over the phone so it's technically over the phone to lock in the rate. What they're trying to do is have you pay for a unit blindly first. They'll offer you "a refund" if you don't like the unit. What have we allowed corporations to do? Dear Lord. Cancelling reservation after reading these other Yelp reviews about break-ins and price hikes. The rigidity of the rep on the phone was already a red flag. Maybe I should thank her for raising it.

I rented a Uhaul truck from here. Great service, very helpful, clean facility. Definitely recommend…read morethis place and Sal (the owner?) had a very welcoming, warm, magnetic personality.

They were very helpful to me and guided me along and answered a lot of questions for me. It was…read morecrowded when I went to bring my items there on a Sunday, so keep that in mind on weekend too.

I had a great experience storing my furniture here. The facility was clean, secure, and…read morewell-maintained, which gave me peace of mind knowing my belongings were safe. The staff was friendly, professional, and always willing to answer any questions I had. The move-in process was simple, and accessing my unit was convenient whenever I needed it. My furniture remained in excellent condition during storage, and I never had any concerns about security or cleanliness. I would definitely recommend this storage facility to anyone looking for a reliable place to store their furniture and personal belongings. Thank you for providing such excellent service Wendy and Jacob! :) I appreciate you guys!!

The Dream Team! staff was professional and helpful…read more Very attentive and worked around my schedule.the truck rental was a super bonus! thank you to the best storage unit team!