I want to post an update to my prior review…read more As bad as the moving experience was, Piece of Cake Movers completely changed my view when it came time to address the issues I raised afterward. Emily handled my concerns with professionalism, fairness, and real diligence. She could not have been nicer. She listened, took the issues seriously, and worked through them in a way that felt fair and respectful. My original concerns about the move itself remain what they were. But I also recognize that any business of this size can occasionally have a bad crew or a bad experience in the field. What matters is how the company responds when that happens. Here, the response after the move was excellent. Credit is due where credit is due: the post-move customer service, especially from Emily, was outstanding. For that reason, I am giving the company 5 stars for how it handled the aftermath and resolved the issues. I will use them the next time I move. Emily was that good. HIGHLY RECOMMEND! Thank you, Emily.

Moving 2 bedrooms 200 miles in 10 hours? With hardly an ounce of prep work on my part? Seems…read moreimplausible - but I love to be wrong. And piece of cake proved me wrong. I was leaving a large multi level condo in DC, and taking (most of) that furniture to New York. As the day began, I thought - there is no way it's all going to happen today. Even my closets alone would surely take a day. but again - I was wrong. It was a seamless move - worth every penny - in the past I've felt incredible stress on these days, but today I felt more like the wrench in the well oiled machine. Which is awkward but better than stress. 10/10 recommend - the level of care and expedience exceeded my expectations. Ivan and the crew were kind and tidy.

Great booking and communication experience - I have called to book a move with Tri-State and…read moreeveryone has been ever so helpful, understanding and put my mind at ease with the upcoming move. All The ladies I spoke with Elaine, Yolanda, Mia and the gentleman have been so reassuring and explained everything. The movers are coming this weekend.

Everything was a disaster from day one. I was moving from a whole home to a condo. Too much stuff…read more Even after junking so much of it. The men work hard. But my furniture was regarded as junk. Mattresses are all black and ripped underneath. And they were in perfect condition before the move. My total bill was 10k! I was totally disgusted in myself for all I packed. Everything was piled into one room in the condo! Not where I had written them. Right smack in the middle of the living and dining room. The manager kept calling wanting to know where and what these men were doing. My wi if was not set up yet to do her, manager bill on Zelle. That was an easy fix because I had it turned on by company but just had not gotten to set it up. So she was waiting to see payment on her end. I had things in their truck furniture that was too large to fit through door way. and was charged $99.00 a day! So $990.00 because they could not fit them in, the pieces were too big. So some were left in the truck for 10 days until I could clear the wall off from boxes that they were going to go right in that very spot. It cost me a chunk of money for using their truck as storage. It was such a mercy-less company! Greedy and cruel! And those big trucks just sit there on the lots dozens of them! Charged big money if you used their boxes. I was totally at their mercy and no way out! I still had things in their truck! It was the most stressful and expensive move, and I was only 5 towns away! I totally wised up the last pick up at my storage unit. Took my 2 pieces of furniture and 2 boxes and I grabbed my sewing machine. I left other things behind. If I get a chance I will empty the room out. That is only $100 a MONTH! But Tristate charging me $99.00 a day was ridiculous for 3 pieces of furniture in there! I wasn't holding a truck up, they have a whole fleet of them! The trucks are filthy inside. The whole thing was very very stressful! The manager also wanted a review. Well here it is. She didn't want them to leave without a review! Save your money people. Make sure you pack your own. I had to hurry on my end and only had one person helping me pack 2 times a week. It had to be a quick move. My seller wanted out of her condo. Then her attorney decided she needed a vacation so it upped my date even more. If there was anything that happened it happened and kept snow balling! No family help, they offered but didn't really want to do it. Never said we will be here such a such a day. Just offered and that was it. The whole thing was awful!

In 2019, I worked with Mr. Aron Freshtman for an apartment move, and his team made the process…read moreincredibly easy. Aron is super communicative and transparent--no hidden fees or surprises. Now in 2026, I sought him out again and was happy to see his firm has grown significantly since my first experience six years ago. The pandemic years really did warp time! Even after all this time, Aron was quick to respond and connected me with Jacob. Jacob has been fast, communicative, and accommodating. I'm happy to report the firm remains just as committed to a superior moving experience. Jacob walked me through every scenario and potential challenge for our upcoming move and provided an excellent price. Moving in NYC is rarely stress-free, even with meticulous planning, but I'm feeling confident. The move is coming up soon--I will update this review then, but fingers crossed for another smooth experience! Update from move day (UES to UES) : we had to reschedule our original move date due to unforeseen circumstances. I reached out to Up and Go on the morning of the move and Luka got back to me at 6 AM. I was so relieved he gave me a new date and time (and charged me a reasonable reschedule fee) and the crew showed up on the new date and time and were exceptional. Shout out to sr. Bojan, Jr. Bojan and Lala. Really the speediest moving team. All in all I am so happy with our moving experience, they really are Up and Go!

I would strongly discourage anyone from using this company. If I could give zero stars I would…read more This was one of the worst customer service experiences I've had. I hired them to move furniture from a storage unit in New Jersey to my apartment in Brooklyn. Before the movers started loading, I personally walked through the storage unit and pointed out everything that was supposed to be transported. Despite that, one of my largest items, a standing mirror, was left behind. What made the situation even worse was the conflicting information I received. When I asked where my mirror was, I was initially told it was in the building lobby. Later, I was told it had never been transported because it wasn't on the inventory. Those explanations contradict each other, and no one took responsibility. The move also resulted in damage to my carpet and trash can. Several of my moving boxes were crushed, and my sofa was wrapped so poorly that the protective wrap had already come apart during transport. Instead of addressing these concerns, the company responded with excuses and attempted to shift responsibility. Another thing that stood out was that payment was required before the move was fully completed. Looking back, I understand why. Once they had been paid, there seemed to be very little interest in resolving the problems. If something goes wrong during your move, don't expect accountability. Based on my experience, I cannot recommend this company and would never use them again.

Clean, well lit, safe, no bugs or smells. Carts are readily available at the doors. Most carts are…read morelightweight but there is also a heavy duty one available. Plenty of parking. Wait to rent until they run a special discount, why pay more? Units on the second floor may have a different cost than first floor. Elevator comfortably fits 2 carts. Easy roll up lift door on the 20 x 20 units with a rope for the vertically challenge folks. The 2 guys I meet in the front office and over the phone were extremely nice and courteous. There's a big clean bathroom which comes in handy especially after a long drive moving your items. They also sell packing supplies.

Do not rent from this place I rented a storage unit and within two months they doubled the price of…read morethe unit and then I found out what they do is every 4 to 6 months they raise the price of the unit by $50 until you're there for a year and you come in it $200 and next thing you know it's $650 Avoid this place at all cost they get you to bring your stuff in cause they know it's too much trouble to move it around and move it out so they milk you for as much money as they can until you start to go broke and you have to move out And they take advantage of people who are in bad situations are either thrown out of their homes or divorced and they rob you

I had another move, so of course, I contacted M.A.P. Movers. This move was different, with…read morefurniture being taken to several locations. I also had to cancel and reschedule my move with very short notice. Maurice was very understanding and was able to accommodate me. As like the first time, they were great. Took very good care of my belongs and were professional and affordable. I will use M.A.P. movers for all my moving needs and suggest you do the same.

I rarely write reviews, but our experience with M.A.P. Movers (Murice Affordable Price Movers) was…read moreso bad that I feel obligated to warn others. From the beginning, they promised professional, careful service -- but what we got was the complete opposite. * They did not estimate the amount of truck space correctly, which caused major delays and unnecessary stress on moving day. * They failed to bring moving blankets as promised, leaving our furniture and belongings unprotected. * Several items were badly damaged, including our master bedroom furniture, lawn furniture, and workout equipment. * When we asked for proof of insurance, they couldn't provide it -- and they refused to take responsibility for the damages. * Their handling of our belongings was careless and unprofessional, and communication throughout the process was poor. This company clearly lacks proper planning, preparation, and accountability. What should have been a smooth, organized move turned into a nightmare that cost us time, money, and damaged property. If you value your furniture, your home, and your peace of mind, do not hire M.A.P. Movers. There are many reputable moving companies on Long Island -- this is not one of them.

Amazing company and people! Very easy to book, and my move was perfectly executed. I definitely…read morerecommend Top Hat Movers!

The most honest and conscientious movers in NYC. Robert and his team were terrific -- they arrived…read moreon time, came in right on budget, and treated my belongings with the utmost care. If I ever have to move again, Top Hat will be my first phone call. In the meantime, I will be recommending them to everyone I know.