The guy at the facility in Caldwell is dumber then a box of rocks. Went to move our boat from…read moreCaldwell to new location in Nampa. He couldn't just get the information from the lease we currently have, had to get my husbands ID again, he took a picture not sure what happened to the first one. In general just doesn't have a clue.

They refused to let us cut OUR lock off of OUR unit and the account was paid up and was never late…read more Then when I cut it off anyway because I could not wait 2 days for them to do it, they called the police. Total jerks and rude as hell. Store somewhere else!

I needed a chest and a armoire taken upstairs, about a 10 min use of muscle. The company stated…read morethey charge $150/hr with a 3 hour minimum. Quite high for my need I thought so I passed. Would i request them for other work? Not based on their fee for my need.

We recently used this company for our move from CA to Idaho. The entire process went smoothly,…read moreTyler was super helpful answering all my questions leading up the move date. Paul, who literally worked so hard to safely pack my entire home into the moving truck. He communicated with us the whole way to Idaho, and overall was super great to work with. Paul and his helper (I can't remember his name) were so great unpacking my items into my new home. And the price was reasonable for sure, it was worth every penny to eliminate the stress of moving and having to do it yourself. I highly recommend this company for all your moving needs.

Difficult to overstate the excellent experience we had from start to finish with Bluebird. I mean…read morethere is obviously a reason why they have a zillion five star reviews. In short: Incredible response time to many questions leading up to the move; the crew were on time and so professional, I mean REALLY really professional; the invoice was incorrect at the end but the manager caught it and reached to me to refund the correction within an hour of the movers leaving. I swear if I ever move again it will be too soon. But if I do, I'm calling these guys.

Elliot and AJ moved my mother's apartment and were very professional and a pleasure to work with…read more They came in under their estimate and did a great job for me. I would highly recommend Bluebird Moving and you'll be lucky if you get AJ and Elliot.

I hired Better Route Moving to help my elderly mom move from Boise to another city in Idaho, and we…read morehad an amazing experience. They were incredibly communicative and professional, which made me feel very at ease throughout the entire process, especially since I live in another state and couldn't be there in person. This was a tough move with a lot of stairs, and the team was so kind, diligent, and hardworking throughout the entire day. I cannot say enough good things about Eric and his team. They made what could have been a very stressful experience so much easier for both me and my mom. 10/10!

BRM was amazing from start to finish. The movers were careful with my belongings, friendly, and…read morerespectful. The movers were rockstars hauling my furniture to a second level apartment. I would use them again in a heartbeat.

I just moved from Richmond, Virginia to Arizona and use this company to help with the move. They…read moremiss quoted me they didn't care for my concerns. They gave Little education on what was going to happen and when I told them about my experience with the movers that they coordinated they pretty much said well that's too bad. You'll have to pay extra. I would never recommend this company to anyone for the care that I received and for the that I got it took them over a week to respond back to my original claim and even then I had to speak to a manager to actually get somebody to talk to me. If 2 grand wasn't enough over budget. Let's just add in the fact that we were extremely dissatisfied. This company is not an advantage. It's a disadvantage do not use. June 2026 move

It does not seem very well organized as a company.Keep trying to upcharge us and make us pay more…read morewithout coming to look at the true volume of what we have to move. Original estimate has now doubled. In fact, we have gotten rid of most of the larger items to save on room.In freight yet the price keeps going up. Predatory.

Exceptional service, friendly, prompt, go above and beyond. Happy to support this local and family…read moreowned business.

It was nice to have Karcher Storage contact us a few days before our move to confirm our arrival…read moredate and all of the details. I missed the detail to do the paperwork online before you arrive which I highly recommend. Good people!!!

This is the easiest move we have every had. The movers…read moretexted me and said they were in town earlier than expected and that if we'd like they would come get started. It was great The movers were very professional and friendly. They got a 3 bedroom house and a huge workshop packed up in no time. They were amazing to watch. I WOULD HIGHLY RECOMMEND VALLEY CUSTOM MOVING TO ANYONE THAT NEEDS TO MOVE. They moved us from California to Idaho IF YOU NEED TO MOVE, THIS IS THE ONLY COMPANY I WOULD USE.

These men were awesome movers. They were experienced and showed they knew what they were doing…read more Both on the pickup side and delivery side. There were two sets of men packing the truck and on the end unpacking. I was a little worried about that but, it turned out that everything was great. Both sets of men were friendly and did what I asked as far as packing and unpacking.

I had a really great experience with these movers. They were very polite & professional, took great…read morecare handling my belongings, took directions very well, were hard working, & overall did an amazing job. They are also very reasonably priced, $100/hour for 2 men. I would definitely hire them again & would highly recommend this company.

Great experience. Bobby answered our call and immediately got his crew together to come over. He…read morehad another job going but fit us in. Within a few hours he was at my house with his partner and started working. He was very friendly and kept me updated by text right up until he showed up. We needed some heavy furniture moved so they did a quick size-up of what was needed and where to put it. He and his helper took care and didn't hit any walls or scratch anything. They worked quickly to the point that I wanted them to take a break. As I said this stuff was very heavy and was not easy to maneuver. Also, they happily moved other small items for us. I highly recommend them. You won't be disappointed.

Needed a team to help move my daughter. Great on communication. Text they were 30 min late and…read morearrived as planned. Team assigned to move were great and very courteous. Fast, helpful, and great service all around. Highly recommend.

Could not stick to the agreed upon schedule and pushed by 3hr with no notice. I only found out by…read morecontacting them myself when they didn't arrive.

Timely, affordable, open communication. Friendly service. Everything went smoothly, no damage to…read moreanything. Highly recommend.

Honestly i had high hopes for this company and I'm really sad that it turned out to be what it was…read more The movers were clearly tired and annoyed, and honestly made me feel uncomfortable in my own home. One of them even talked about opening my upstairs window and throwing everything that's not breakable out of the window. They took apart furniture that did not need to be taken apart and left it taken apart. They also broke one of our TV's. all around a awful experience that cost so much money and now we have to replace a TV on top of it.