The guy at the facility in Caldwell is dumber then a box of rocks. Went to move our boat from…read moreCaldwell to new location in Nampa. He couldn't just get the information from the lease we currently have, had to get my husbands ID again, he took a picture not sure what happened to the first one. In general just doesn't have a clue.

They refused to let us cut OUR lock off of OUR unit and the account was paid up and was never late…read more Then when I cut it off anyway because I could not wait 2 days for them to do it, they called the police. Total jerks and rude as hell. Store somewhere else!

These guys were really great to work with for my complicated cross-country move. We had to pick up…read moreboxes and furniture from 2 locations and it was all going to be a tight squeeze into the moving truck. Josu was wonderful to communicate with and coordinate logistics. He responded promptly with quotes and gave great tips about packing and to use room labels. And Ben, the foreman on site, was super professional and punctual. He took great care with our belongings, even rewrapping some of my furniture (that I did not properly wrap oops!), was a safe driver and kept us updated during his journey with the moving truck. On top of it all, you could tell these were kind compassionate people that we were dealing with. I'm not sure what others expect of moving companies but I don't typically expect everyone to be super friendly or accommodating. I guess I expect efforts for punctuality and for most things to not be broken but this company had it all and were super sweet to boot. The price was also very reasonable compared to other companies I'd gotten quotes from. I'd highly recommend them for your next move.

I needed a chest and a armoire taken upstairs, about a 10 min use of muscle. The company stated…read morethey charge $150/hr with a 3 hour minimum. Quite high for my need I thought so I passed. Would i request them for other work? Not based on their fee for my need.

The movers were awesome, there were a couple really heavy things and they got everything no…read moreproblem! I would highly recommend them for moves and most definitely use them for any moving job in the valley and elsewhere. Fantastic guys!!

Difficult to overstate the excellent experience we had from start to finish with Bluebird. I mean…read morethere is obviously a reason why they have a zillion five star reviews. In short: Incredible response time to many questions leading up to the move; the crew were on time and so professional, I mean REALLY really professional; the invoice was incorrect at the end but the manager caught it and reached to me to refund the correction within an hour of the movers leaving. I swear if I ever move again it will be too soon. But if I do, I'm calling these guys.

BRM was amazing from start to finish. The movers were careful with my belongings, friendly, and…read morerespectful. The movers were rockstars hauling my furniture to a second level apartment. I would use them again in a heartbeat.

Arrived on time. They moved heavy items from upstairs to garage. Quoted a reasonable price but…read moreadjusted it down for less time. Very careful and considerate of items for no damage and the walls too. Would use again.

It does not seem very well organized as a company.Keep trying to upcharge us and make us pay more…read morewithout coming to look at the true volume of what we have to move. Original estimate has now doubled. In fact, we have gotten rid of most of the larger items to save on room.In freight yet the price keeps going up. Predatory.

They were quick to respond for my quote request and were available with only two days notice. The…read morejob took longer than quoted, but after speaking with the owner, he had fantastic customer service and was able to help us straighten things out! Follow up has been exceptional and the owner Brent was quick to make things right.

Exceptional service, friendly, prompt, go above and beyond. Happy to support this local and family…read moreowned business.

It was nice to have Karcher Storage contact us a few days before our move to confirm our arrival…read moredate and all of the details. I missed the detail to do the paperwork online before you arrive which I highly recommend. Good people!!!

We are retired seniors and this is our 6th home move. It is not our first rodeo in selling a home…read moreand moving. Originally as we were moving out of state, we tried one of the national moving companies which we will never do again. As everything is only done over the phone. They wanted half of the quote money up front, did not even have half of our belongings listed and the CU (cubic units) was short, about 1,000 cu. Plus, other issues we will not mention. We felt they lacked proper communication and dealings were not professional from our standpoint. My husband contacted "VALLEY CUSTOM MOVERS" from Nampa, ID and we cannot say enough great things about them. Corey is one of the owners. came to our home and physically walked through and listed everything with us. He listened, answered all our questions and always personally returned all our calls after were gave him the job. Yes, their quote was right on, matched everything we wanted moved and the quote was a very great price for what we needed. His crew did complete packing, loading and storing all belongings in their warehouse until we have a new home out of state. On our job we had 1 owner & 5 crew members and each one of them were very efficient in what they were doing. They each knew what needed to be done. The packing of our home (1,900+ sq ft) home was completed in about 5 hours. The next day it only took them about 2 hours + to load 2 trucks and take our belongings to their warehouse. My husband was thrilled with their professionalism, quality of work and how they each asked questions. To be sure that what was being moved would go into the trucks and items that needed to be left. They are like a one shop move with the same crew packing, loading, storing and delivering our belongings to our new home and setting up all our furniture. They all get an A+ rating from us from Tara in the office to Corey and the other owners and all their crew.

If you moving to Idaho from CA read this. We received several quotes. Most were large…read moreVan lines that take multiple moves to fill a truck. Some even charge for shuttle service between where the storage is set to the final move destination. Valley moving brought two trucks from ID to CA. It was only our move. The guys communicated well. Our move had two moves one from the storage unit and then to our apartment. The move was extremely smooth. Not a single issue and nothing was broken. The crew was amazing. Josh and Corey the owners were also great to work with. 5 stars across the board

I had a really great experience with these movers. They were very polite & professional, took great…read morecare handling my belongings, took directions very well, were hard working, & overall did an amazing job. They are also very reasonably priced, $100/hour for 2 men. I would definitely hire them again & would highly recommend this company.

Great experience. Bobby answered our call and immediately got his crew together to come over. He…read morehad another job going but fit us in. Within a few hours he was at my house with his partner and started working. He was very friendly and kept me updated by text right up until he showed up. We needed some heavy furniture moved so they did a quick size-up of what was needed and where to put it. He and his helper took care and didn't hit any walls or scratch anything. They worked quickly to the point that I wanted them to take a break. As I said this stuff was very heavy and was not easy to maneuver. Also, they happily moved other small items for us. I highly recommend them. You won't be disappointed.

Could not stick to the agreed upon schedule and pushed by 3hr with no notice. I only found out by…read morecontacting them myself when they didn't arrive.

Great service and Noe the owner is very fair and honest!! I would recommend this company!!read more

Rhett, RJ and Chris handled business with our move. Great communication when they arrived at the…read morestorage in Boise and when they were on their way to McCall. Very respectful young men who took care of our stuff and put it exactly where we needed. Highly recommend these guys!!! Thanks again for helping us out!!

Honestly i had high hopes for this company and I'm really sad that it turned out to be what it was…read more The movers were clearly tired and annoyed, and honestly made me feel uncomfortable in my own home. One of them even talked about opening my upstairs window and throwing everything that's not breakable out of the window. They took apart furniture that did not need to be taken apart and left it taken apart. They also broke one of our TV's. all around a awful experience that cost so much money and now we have to replace a TV on top of it.