The MAIN reason I like this particular place is because of the manager. Ana is unbelievably good…read more I have dealt with many managers on many levels and she is one of, and probably the BEST, of anyone. She is friendly, knowledgeable, caring about her customers and building. She maintains the building, bathroom, grounds immaculate. She has high standards and more than meets them. She is respected and highly thought of by the people who rent here. Great job!!!

I stored things here for about 6 weeks. I found mold growing on my things!!! There is water…read moreintrusion!!! I am shocked that such a big operation is COMPLETELY NEGLIGENT!!!

I was delivering to St. James storage and the service I got from Tiffany who was the hardest worker…read morethere. And the only work that she deals with a lot from customers who use their dumpster and other things and she was so courteous and polite. She opened up a storage bin for me to deliver to and accommodating me. If you're looking for friendly and affordable place St. James self storage is your spot ask for Tiffany. My name is Warren and I work for Yrc trucking and it was a pleasure delivering there .

From the owner: We are a family owned and operated self storage business conveniently located in St. James, NY! We…read moreoffer: climate controlled units, ground floor storage, and we accept/receive packages! Both commercial and residential rentals.

Excellent management. The place is clean and secure. The hours are convenient. I would recommend…read morethis location.

I needed another urgent storage unit and went here due to the hours of access and other reasons…read more The store manager James Mallon...honestly, one of the most attentive sharp staff for customer service and help I have ever met. He actually cares and it is great to see that (esp these days) and the work ethic he applies at helping me and the customers of this facility. Because of him alone and one other employee there I would recommend this facility. I have a dif storage unit elsewhere for years now and the people that work there just don't care and are aloof. Thank you James Mallon, you've been a delight every time I have needed help or asked a question! Cheers!

This place has NO A/C yet advertises as climate control environment. Inside the building is over…read more105 degrees and it is absolutely despicable this business can false advertise that they have a climate control environment. We have 3 units here but at the end of the month will not renew. DO NOT USE PUBLIC STORAGE

Gate hours are not accurate says you can access the building at 6am however it's actually 930amread more

There was a slight miscommunication when booking my storage unit, but after speaking with Brit the…read moremanager and Aaron, the district manager, everything was able to get fixed promptly. Both of them are very friendly, understanding and professional. I would highly recommend this facility to anyone.

I have been a customer at public storage about 1 yr. I was not told if I decide to sell contents…read moreit goes against my credit. I checked the orange booklet it never mentioned a thing about selling items and my credit . Wanting to pay today even though when I set up acct I explained I cannot take out funds until 24th. Now im told its only 1st. Or 3rd. Or I will be charged late fee. In the middle of my conversation with DANIELLE HUNG UP . I called back NO ANSWER she never answers. I placed a call to Corp. In glenDale cal. Im in fl.my storage unit in n.y DANIELLE should be relocated to area where people are rude and nasty . Because of DANIELLE my credit score will drop what happened to a one time COURTESY . This RUDE person should NOT be working with the PUBLIC Ever! OMG FORCED TO PUT A STAR

They allowed my husband, who was NOT on the account to lie and close my unit. Just because he had…read morethe keys and the lock wasn't on. I RENTED it! He didn't! I was actually in the hospital, recovering. He told them I was in a coma, which was a lie. I spoke to Kelly, the manager, who was indignant that the unit was empty. This is ALL besides the point. I paid the fees! And what would have happened if I were a battered woman who needed to get away!!! Shame on you Kelly

From the owner: Make CubeSmart Self Storage in St James, NY your go-to destination for affordable self-storage…read moresolutions. Conveniently located at 514 Middle Country Rd our storage facility offers a wide range of storage units with premium amenities, including climate-controlled options to secure your belongings. We also provide a variety of moving supplies such as tape, boxes, and bubble wrap to simplify the moving process. With over 1,400 stores nationwide, CubeSmart Self Storage is one of the most trusted names in the self-storage industry. Reserve your storage unit online or visit us today!

Constant issues with the gate (hey morons: maybe put up a sign saying it doesn't work so people…read moreknow to come the office for a code for the alternate gate), broken doors that don't stay open, the property manager is never at the desk and doesn't answer the phone, and rent has nearly doubled over a two year period. Got a new unit from U-Haul for half the price guaranteed for a full year. I would avoid this location at all costs.

Public storage in Nesconset stay away from this place I moved out in February of this year I always…read morepaid my bill now they are sending a collection agency after me they say I did not pay rent for September of 2023 thy have the worst customer service please stay away