I have been with them for over a year and some how I did not lock my storage properly. I got a voicemail saying that the place was not secure. I got to the storage and the guys inside were so helpful. I looked and did not see anything, so when I went to tell them, they came out and showed me where I missed what I was suppose to be looking. I am so grateful for their professionalism and thoughtfulness that I had to share. Thank you Extra Space Storage for looking out for your customers. read more

Great staff. Always helpful and very attentive to your needs. Craig is a real gentleman. Lost my storage keys and he made it real easy and was very helpful as well! Thank You!!.. read more

Un lugar confiable y trabajadores confiables Cualquier duda ellos te ayudarán Diferentes precios y tamaños según lo que tú andes buscando read more

BEWARE!!!!!! They raised the price of our unit by $120 a month!!!!!! We've only been there 13 months and when I first rented it, the price was very decent and I was told it was that price for a year. 5 months later they tried to raise it $80 a month!! A very nice lady got it reduced to $40, which is still too much but 8 months later they raised it another $80 stating it's "market value". I'm on disability with a very tight budget and how do they expect anyone to afford this? No customer service or loyalty and they could care less about anyone. Just wants to make money. read more

I am here now at our storage premium paying large spot, opened it up to all of our stuff covered in dust!!! Why pay premium to have all of our sacred stuff covered in dust/soot!? it's such a tremendous disappointment. and the prices went up!? What the heck!!! no no no this is not ok!!! The longer I am here, the more I feel to take this place to small claims court. IN SO SO SO MAD!!! read more

Extra Space Storage - Self Storage Near Me - Las Vegas, Nevada

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I only had to return a Uhaul truck. I did not need any storage space. The front desk clerk was very helpful with my return. I can not give a review of the business because I did not need that service. read more

Super easy experience with great guys to help you out!! Thank you Owen and Tanner!! A+++

I've been with his location for over 5 years. They were always very helpful, property always clean. Tanner Anderson the storage manager was extremely helpful With coordinating our out of state move and clearing out our units. very helpful customer service, highly recommend this location! Thank you all for your help I've rather last 5+ years read more

Absolutely ridiculous! Constantly raising the price of the storage unit once you're in. My bill just went up yet again.....

The worst customer service ever. 20 late fee for a 50 box. They will steal money from you all the time read more

I recommend Extra Space Storage if you want to store your stuff in a safe and clean place. Juan is friendly and has great customer service, you will catch him sweeping and mopping the place. He is honestly the best! read more

service is great. people are great! but do not rent here!!! ive been in this storage for 4 month and received an $80 rent increase!!! rip offf!!! for what?? just to rip you off!!! so ridiculous!! i will get my stuff out by next month because they are just ripping people off!!! read more

Nice facility--clean, well kept. Good hours. I had a 10 x 15 ground unit; so, very easy access. I recommend them. The staff seemed cheerful and efficient--especially Joey, who has a Brooklyn accent a mile long. One thing. DON'T DO WHAT I DID. You have to give a 10 day notice of your vacate date, which you can do easily on their web page. I neglected all those things and gave notice at the office on the day I moved out. The office person gave me a break and pro-rated the extra time. BUT, they don't have to do so. The 10 day notice thing is in the contract--and, just because they gave me a break, doesn't mean they have to give you one. All things considered, it was a good storage experience. C. Anceney read more

Good service and clear policies. Unit is clean and the property feels secure. Ask for Rosa, she's great!

Great staff and nice, clean facility. Just moved in and was contacted frequently by Rosa for all of my needs. So far, I'm very happy with the experience. read more

Great customer service. Good prices. Definitely recommend if you're in need of storage

Big thank you to you Tanner as your customer service attitude and ability were top notch. It was the best I have seen in Las Vegas since I got here back in 2008. Thank you so very much and keep up the good work........ read more

Excellent service made by Rosa. You will get all your answers and mostly you will set up a safe storage unit! The service is top Thank you Rosa read more

This review is way overdue. I didn't know how to rate this facility since I didn't have anything recent to compare it to. I did think the price was a little high in the beginning until I went to a different storage company and paid more for a smaller storage unit in a not so great area. I chose this other storage place to make it convenient for a bad tenant. The experience with Extra Storage has been spectacular. The staff members are extremely friendly and helpful. They didn't try to up sell me with silly things I don't need. I appreciate the cleanliness of this facility and the security measures that are taken to make sure things are safe. I will definitely recommend this facility to others. Thanks Rosa for keeping a close eye on things, I appreciate the professionalism. read more

DO NOT GO HERE. That is your warning. The price was about $10 under what anyone else was offering but trust me, spend the money and go elsewhere! All of my things were covered or boxed and still came back BUG INFESTED. My boxes, couches, everything was full of roaches, crickets, ants, etc. the unit itself had spider webs and spiders as well. The staff is not so friendly after you're already signed up. I will never go back no matter the price. read more

Dishonest business model - totally opaque pricing scheme, with random price increases and no apparent ceiling. Avoid like the plague!

I have been renting here several years with no complaints. However, the past month and a half the air conditioning is not working, and I was not notified. It would s 109 degrees outside, come on people! All of the contents in my unit are ruined and all the manager says it s that she is waiting for the DM to get it fixed. Unacceptable! Do not waste your money if you value the items you plan to store. , read more

First time here got great customer service .. thanks to Ms Rosa she is the best very friendly and helpful .. I got what I needed and we are all set read more

The staff is ok, the prices a bit much, especially since the 'air-cooled units' felt like they were cooled with 114 degree desert air. It had to be 95 in the building. Way too hot to advertise as air cooled. We had a 10x10 unit upstairs. It came out to around $80 a month. No contracts, which is nice, but pricey for us. The property was gated and looked to be secure. I love the bottle of beer sitting on the windowsill of the night guard shack. Priceless! Oh, they ONLY have 2 carts, so if you're not the only person on property chances are you'll be humping all of grannies old records up the stairs by yourself. I asked the manager if they could arrange to build or buy a few more flatbed handtrucks. "We already have 2" she said, looking at me as if I had asked her to join me in my unit alone so I could show her my collection of pickled shits and polished turds. "Ok," I continued, embarrassed of my folly, "But you do realize that most parties will grab both of them if available and us singles have to wait until they are finished. And some knucklehead likes to hide one behind the northwest staircase and use it as his personal roller..." I trailed off, noting her skepticism, and decided to return to my storing. I turned around just before I left, and thought about telling her that the heat in the unit did not agree with my 'prize winning collection of excrement'... But she was busy ignoring me. Also the gate has certain hours so if you hold later hours like me, and want to run by after work, you won't be able to get in. read more

This place is very spacious and the price is very reasonable. I like this storage place, because it's nearby and has easy access whenever I need it. read more

For all the auction folks out there. Very rude front desk staff!!! They are acting we intrude on thier space. Call on phone and they were Rude. Wehen we got to auction they were rude. read more

Need a storage space on the fly and Rosa was there to ease any concerns for not having a plan. Rosa is awesome!

Had a very bad customer service experience with Public Storage and decided to move to a new storage company. Did my due diligence in the area and came across this Extra Space Storage store. Although a little worn, the facility was adequate for my needs, had availability of a convenient unit and was secure and clean. Most of all I decided to move because the customer service felt far more personal and accommodating. I felt like I was valued as a customer and my business appreciated. Management gave me comfort knowing there were guidelines that needed to be followed but provided enough flexibility to accommodate individual situations. Am happy with my decision to leave Public Storage and move to Extra Space. Recommend to anyone who values customer service and a quality facility. read more