Price for my unit has increased by 84% in 18 months! My 10' X 15' unit was originally $311 per…read moremonth, in October 2024. In March 2026 I got another price increase up to $571, an 84% increase. This is insane. Meanwhile, I have made multiple requests to change the burned out light bulb in my unit, which has never happened. Apparently the additional $260 per month doesn't allow them to afford a new light bulb. This is nothing but price gouging and corporate greed. I will be moving to another storage space. Pathetic!! BTW, I just went to their corporate website and saw that there were 84 reviews, miraculously all with 5 stars. However, there was no capability to add a new review, so not sure where these fictional reviews came from. Scammers.

Once we moved in within a few months, the property's rental price was increased by approximately…read more50%. The staff exhibited a lack of courtesy and assistance.

I been in need for a little extra space around the house and what other place the little orchard…read morefor the hand. There staff was really help took the time to show me the unit and another thing was impress of how clean the place is. Thank you !

I had such a good experience moving into Little Orchard Self Storage. I had been looking around at…read moreother storage places and honestly felt pretty frustrated by how confusing, scammy, or impersonal some of them were, so finding this place was a huge relief for me. The move-in process was very organized and straightforward, and the staff were genuinely kind and welcoming. I really appreciated that they were clear and direct about the pricing, the move-in process, and what to expect. Nothing felt vague or pushy. One of the biggest things that stood out to me was the 12-month rate guarantee, which gave me a lot more peace of mind. The facility itself is also extremely clean. probably the cleanest storage facility I've personally seen, and it feels VERY secure with their alarm/security system. Overall, I'm so happy I chose this place. It feels clean, safe, professional, and well-managed, and the staff made the whole process easy.

Kay at A1 storage was extremely helpful and knowledgeable. She guided me through the different…read moreoptions and even pointed out the best deal for me. Felt very safe in bringing my personal items to store here.

So far so good. We'll see as time goes by. We rented a 10x10 and if the rent goes up to quickly,…read morewe'll be moving out. We hope not.

Do not trust the management of Public Storage Los Gatos. The management made changes to my account…read morewithout authorization. I recieved an e-mail on mother's day stating that my auto-pay had been turned off and that a move out day had been set. I called the customer service number and was guided to the Los Gatos Public Storage management's vm box. An individual who identified themselves as Andrea admitted to making the change without my consent. When I asked her to resovle the issue she stated she could not. Then she proceeded to call me rude. Issue still not resolved. Who knows what else the staff is doing with your account, account information and your property. Incompetent staff with horrible customer service.

There are concerning discrepancies between the advertisements and the actual facility. It is not…read moreclimate controlled. There are no locks on the doors to the buildings. You don't get a refund on the lock and they won't tell you which lock you need if you sign up online. But there's a lock drop box so why did they put that there? There's been break ins there, easy to see how... the fence is not very tall, and it's on a hill so it would be really easy for someone to just hop the fence from above. Worst of all, I came to get some stuff out and there were rat droppings in the hallway and the whole place smelled like rat urine. That can literally kill someone. Add that to the stale, hot air in the summer and it's a recipe for disaster. They send harassing texts and emails if you're on the property for literally a minute past 9pm but then they don't respond to concerns about rodent feces, no empathy for people who are sickened by their willful neglect. Did I mention the floors in the upstairs feel like there going to fall through. Oh and there's no elevator but the website also said that there is. They raise the rent after 3 months.... By a lot. It's not good, it's bad. All around bad. Rat piss and heatstroke are a bad combo.

Was in a sudden need of storage and saw the reviews for this place. I'm glad I did. Everything is…read moredone with your phone so no worries of losing a key. Easily accessible, very clean and temperature controlled. Great value for services provided.

I chose this location due to it being in a quiet neighborhood, and close to my new home. It's…read moreclean, secure and pest free. Price wise, it's not too bad either. Office hours are a little weird, but manageable. Only reason I didn't give this place five stars is because of exposed nails in some of the unit walls, which could be a hazard.

Amy is exceptional. She is extremely helpful, quite humorous, and has made herself very at ease;…read morefurthermore, she does not put up with any nonsense. I feel safe having my belongings stored at this property. The storage unit was affordably priced, and the facility is clean and well-kept.

Very helpful staff here Amy is great and maintains the place perfectly well. Thank you for…read moreeverything.

So far so good! I rented a unit and dropped by to get the key. Mark and Carlos were very welcoming…read moreand walked me through the facility. The place is very nice and clean. I love garage parking for moving items from the car to the unit, plus the carts and elevators make this very convenient.

In our first year at SecureSpace Storage, we have experienced several positives. The facility's…read moreproximity to our home has been a distinct advantage. The rental managers have consistently demonstrated exceptional politeness, helpfulness, and a welcoming attitude. The newer facility ensures a clean and well-maintained environment. Additionally, the indoor setting is nice if it happens to be raining. Parking has always been hassle-free, and carts are readily available for transporting our items into the unit. The convenient operating hours (6:00 AM to 10:00 PM) allow ample time for after work visits As an individual with mobility challenges, the elevators have proven to be a valuable feature. We have found that SecureSpace Storage has been transparent and fair in its pricing practices for the most part. Initially, we rented a 10x10 unit in December 2024, but our son moved home and a larger 10x20 unit was needed. The rental team promptly transferred our initial discount to the new unit, and our half-off offer remained in effect for the first two months as agreed upon. In the third month, the regular rate became applicable, but this was consistent with our prior understanding, eliminating any surprises. After four months, SecureSpace Storage informed us of a $150 increase in our rate. This unexpected change surprised us, as our experience in the Bay Area suggests that rate hikes are common after a year and typically ranged from 25% to 30%. At the time, our monthly rate was $253, making the $150 increase approximately 60%, which was a bit steep. Despite this, we decided to go ahead and pay it due to our positive experience and satisfaction with the unit. We also didn't want to take the time and effort in searching for an alternative storage facility, relocating our belongings, etc. In November, we received an email informing us that our rental rate would be increasing by 25%, resulting in a monthly increase from $403 to $503. I have started comparing our pricing to other units in the vicinity. I have identified some units where the non-discounted rents range from the high $200s to the mid $300s, and these units are comparable to ours (indoor units, elevators, roll-up doors, etc.). Interestingly, the most expensive non-discounted rate for a 10x20 unit is $351 on the SecureSpace website, $150 less than our rate increase price. At this juncture, I believe the most prudent course of action for my family is to hire someone to help us in clearing out our garage and attic, so we can store our belongings ourselves and thereby save money in the long term. Yes, I could talk to one of the managers about pricing options, but I'm not sure they'd be willing to drop us down to $351, which is what we'd ask for. I'm also concerned they'd raise the price up again after 2+ months, but I'd need to review my contract with them to make sure what their policies are. So to sum it up: For the good customer service, facility cleanliness, and convenience + 5 Stars. For the pricing/rate increases: - 2 Stars Total Review: 3 stars. If you're looking for a good facility to rent from, I would recommend Secure Space. Just be certain to ask about their rate increase policy, including frequency and percentages so you go in as an informed consumer. (Reviewer's Note: I did use Apple Writing Tools to proofread and suggest edits to this review, however the opinions expressed are entirely human generated and based on personal experience.)

I wanted to give a 5 stars shoutout to Silver Creek Storage. Even though I ultimately didn't go…read morewith them, it honestly had nothing to do with their service. I really had my heart set on a drive-up unit because I know myself well enough to know I'd eventually get frustrated lugging all my belongings onto a cart and rolling everything through the hallways to my unit. Right from the beginning, I received a message from their team, Melissa and the communication was incredibly prompt, friendly, and professional. Mark and Val greeted me when I arrived and Val personally showed me the two storage units I was interested in. Let's put it this way -- their drive-up units are so popular there's actually a waiting list for them. As Val walked me through one of their newly built climate-controlled buildings, it honestly felt like Fort Knox with how secure and well-maintained everything was. The property was spotless, modern, organized, and gave me a really safe feeling knowing belongings would be protected there. Even though I ended up needing something different for convenience purposes, I still wanted to recognize the great customer service and positive experience I had here. You can tell they genuinely care about the property and the people renting from them. I wouldn't hesitate recommending Silver Creek Storage to anyone looking for a clean, secure, and professionally run storage facility. They currently have awesome promotions rates for 2 - 4 months!!!

They have great service! Savannah was super helpful on the tour. She answered all our questions and…read moregave us insight on how it works as we've never rented a storage unit before. The units were clean and temp controlled. Theres bathrooms on site for you to use. Everything has a code so no worries on security being an issue. So far I'd recommend this facility for those who need to store anything.