Just submitted their contact form about my experience I had this morning. Unfortunately, if you…read moredon't know, the online form you fill out go to SALES and not SERVICE directly. I hope my comments find their way forward to George Turner. He is listed as the Service Department Manager online, but not on the Cherry Hill site. A little disturbing about their site is that you cannot find the names of associates in various capacities, especially in supervisory capacities. I will wait to see if I get a callback from the Service Department Manager and report back. My rating above, based on today's visit, would be a one star. If what I was told by a service writer is true, the one star would go to KIA and not the dealership IF they're telling the truth. Need to hear it from the Service Manager.

Took my 2021 Kia k5 gt for a starting issue and was most pleased by their…read more diagnostic services. The Tech took his time diagnosed the issue replaced the starting motor and the car works fine. Great job and I am 100% Satisfied........

All My Sons and the movers - Bill, Justin, and Thomas- made my move simple. The process was a…read morebreeze from the first call asking for an estimate to the pre-move inventory and the day of the move. The drivers were prompt, and a little early, they worked quickly and with care and were friendly throughout the entire move. Unequivocally, I would recommend them.

My experience with All My Sons Moving (32 Coles Ave, Cherry Hill Township, NJ and All My Sons…read moreCorporate Office in Texas) has been the worst service experience I have ever had, and their public ratings across major platforms reflect exactly why so many customers report similar issues. Across multiple review sites, this company consistently scores poorly: * Google: Approximately 3.9 stars, with thousands of reviews * Yelp: Approximately 1.5-2 stars, with a long history of complaints * Better Business Bureau (BBB): 1.97 stars across more than 1,000 customer reviews, despite being "accredited" These ratings are not a coincidence -- they mirror the exact problems I experienced. Please don't take the chances that I did and use this company. You'll be very sorry. I hired All My Sons for what should have been a simple, professionally handled move within Pennsylvania. Instead, the company sent a crew from their New Jersey branch, and from the moment they arrived, the situation was unacceptable. The movers smelled strongly of weed, and the odor was so overwhelming that it transferred onto my belongings, the moving blankets, and into my home. Despite being quoted $1,500 for a move that originally included far more items than we ultimately needed moved, the crew stalled for hours, took an unreasonable amount of time to get set up, and barely worked. They attempted to charge us $200 per hour for 12 hours to move fewer than ten pieces of furniture and no boxes--time that was inflated entirely due to their own lack of productivity. They even took apart furniture unnecessarily, removing every screw they could find, and then struggled to reassemble anything, which appeared to be a deliberate tactic to keep the clock running. To make matters worse, they forced us to pay immediately before unloading the furniture, even though the job was nowhere near complete and their performance had already been unacceptable. They refused to allow me to inspect my furniture after they brought it in. They were holding my furniture in their truck until I provided the person on the phone with a credit card to pay for the move. By 10 p.m., exhausted and frustrated, we had no choice but to let them leave. My husband and I ended up moving most of the furniture ourselves, unwrapping and assembling items they were supposed to handle. The next day, we had to take two cars and make multiple trips just to move basic items like totes and clothing bags--items we specifically hired them to move. Damage Discovered - In daylight, the true extent of the damage became clear. The movers had: * Drilled holes through three credenzas, including over ten holes on the wrong side of two of them * Split a 500+ lb wooden and marble credenza by placing it on its side on a dolly instead of carrying it properly * Stained my couch * Broken a $1,500 art piece * Scratched $1,200 chairs Their lack of training and care was obvious, and their behavior raised serious concerns about whether they were under the influence while handling our property. Claims Process & Geoff Burgess I filed a claim for nearly $10,000 in damages, providing receipts, photos, and videos--evidence the company was aware of from the moment the damage occurred. Since my move at the end of December, I have been going back and forth with All My Sons for months. It is now March, and they have: * Refused to settle * Refused to explain their employees' behavior * Refused to address the lack of training or drug testing * Refused to replace or compensate me for the extensive damage The claims representative, Geoff Burgess, has been a complete roadblock. He: * Refuses to review any of the material proof * Refuses to provide documentation * Refuses to acknowledge the severity of the damage * Blocks any attempt to escalate the issue I even tried going to his supervisor and to customer service, and no one will do anything. Every path leads back to Geoff, who simply repeats the same scripted denial. Their final response was that their insurance would only cover $644 under "limited liability," and they refused to refund the $1,500 I paid for the move. The local NJ operations manager initially told me he would speak with his partner and call me back. He never did. I have texted him multiple times and left a voicemail with no response except to speak Geoff in claims. The company also refuses to let customers speak directly with their executive team, forcing all communication through an internal division that shields them from accountability. I even tried reaching out on LinkedIn to the chief customer officer of all my sons in their corporate office in Texas. Conclusion - This company's behavior is unacceptable, and their pattern of ignoring customers, denying valid claims, and hiding behind internal processes is exactly why they have low ratings on Google, Yelp, and the Better Business Bureau. I wish I had looked more closely at those reviews before hiring them. Don't make this mistake!

August 21, 2024…read more I just want to mention how much I like dealing with East Coast Cycle Center in Bensalem, Pa. I purchased a new 2023 Can-Am Spyder RT Sea to Sky. It is their top of the line reverse trike. I dealt with Mike ( Sales Manager ) and had a wonderful experience, as usual. I have purchased 6 trikes from them over the years. I keep going back because of the great service and parts department. Anything I need they will have in just a few days if not in stock. I went there today and told them that the shock that holds up the drivers seat doesn't work. It keeps falling down. The service dept said they will order the part and will install it when it comes in a few days from today. That is what I consider good service and great customer relations. When I purchased the trike Mike gave me a free drivers backrest at no charge to close the deal. That's worth $359 plus installation. The backrest arrived 4 days later and they installed it immediately. A couple months later I noticed that the right front black inner fender broke off at the lower joint. They ordered the part and again it arrive a few days later. They initial charge was $277 for the labor. It might have happened as a road hazard where something hit it, but I don't know. Mike spoke to the service department and they didn't charge me anything. I will always buy from them and recommend them to anyone who is interested in a Can-Am Spyder or any other vehicle they sell. Kudos to the owner, sales staff, service department and parts. They are the best. Gordon L. Delanco, NJ.

Great inventory to choose from! Employees are knowledgeable and Customer service is amazing!read more

It was a pleasure working alongside Eric Glass, who have been actively helping us with whatever…read moreinformation we needed, ranging from window sticker, potential promotions, and updated proposals for the car of interest. John Danze, the manager, was also very friendly via text and provided us with valuable information we needed regarding specific safety packages/protection plans. It was a definite pleasure working with both Eric and John, for they both appeared motivated to help as best as they can. If you worry about putting down the $500 deposit to hold onto a car of interest, please fear not for it is refundable and Eric was quick in issuing the refund for us immediately when we couldn't proceed with the deal due to personal circumstances, unlike some other places which may prolong/delay the refund process. Thank you Eric and John for your assistance and I hope we can work together again one day in the future! Thank you for reading and best of luck!

I had an awesome experience with matt c he took care of me he took time with me he gave me…read morebrochures on the palisade and Tucson and Elantra and cover plates and he let me look at the Tucson palisade

The move is finally over. Did it go as smoothly as I wanted, no! However Bacho (foreman), Ika, and…read moreAchi, did amazingly. They worked very hard. The move was the best I have experienced with a moving company [this was my 4th move]. I hope I don't have to move for a long time, but when I do, I will definitely use their service again. My bestie who was there as support, was also impressed with the work crew and will be using them when she moves later this year. J. Baron

The team was quick and efficient at loading and unloading. All the furniture were reassembled. They…read moredid the job as expected. Unfortunately, I would not use this company again. There seems to be a high pressure culture for the crews to get online reviews. The team lead repeatedly asked me to post 5 star reviews before the job was done. When one of our friends posted a 4 star review, the team lead would not let up until it was corrected to a 5 star review. He said he would be fired if the 4 star review remained online. It created an uncomfortable tension during an already stressful move. I am grateful for their good hard work, but I would prefer to post a review because of the quality of service, not because I feel pressured to in the moment. The crews should be allowed to do their job without worrying about how many 5 star reviews they can get from the customer.

A year later I have used these guys for another move (and will use them again in July) and my…read moreprevious review stands. When you trust a company with literally all of your possessions, you want to make sure they are good at what they do. Ken and K were once again professional, punctual, efficient, and took great care of my stuff. I cannot recommend these movers enough!

Moovze team !! Dmitry, Mike, and Darius were fantastic. They were fast, reliable, and handled…read moreeverything with care. I was really impressed with their professionalism and efficiency. I'd absolutely use them again and highly recommend their service

My experience at my favorite Kia dealership went well I looked at the all new redesigned telluride…read moreand it had fun with John Ayhan he took good care of me.

I had a polarizing experience at Burlington Kia after traveling an hour and a half there…read more My sales associate, Edgart, and Jean Claude were initially professional and kind. Jean Claude honestly admitted they were rolling the remaining lease payments into my new quote, resulting in a $599/mo payment that ignored the internet price I came for. I told Jean Claude it would make more sense to wait until the lease ends this August, and then began walking out. As I was leaving, I politely spoke to my associate Edgart about Jean Claude's honesty and kindness. At that moment, GSM Joe Mazzaferro barreled out of his office. He was aggressively argumentative, claiming my authorized online soft credit pull was 'illegal' (it isn't) and that another dealership's accurate figures were wrong. When I calmly suggested he 'dial down' his energy, he lost his composure entirely, shouting for me to 'get the f*** out' in front of staff and a showroom of customers. As a Tier 1 credit buyer (760+ score), I'm appalled by his ego and lack of professional knowledge. Joe is a major liability to an otherwise hardworking team. I left and immediately reported this behavior to Kia Corporate. Great staff, but stay away until they address the toxic behavior of certain people in management.

Took my Corolla there for an oil change. I should have known better. $110 just for the oil change…read morewhich doesn't include tire rotation! It gets worse. The told me that I needed various filters which was fine. Then they told me that my brakes had 6mm which generally means that you have about 70% left. But it gets even worse; they said the boots on my sway bar links were torn (mind you these were already replaced by my local mechanic less than a year ago). So I was shocked. A week later a went back to my local shop and they personally showed me that the boots on the sway bar links were in perfect condition. The brakes however needed to be replaced in the front. Totally opposite from Holman's service department. I trust my local shop because they have been monitoring my brakes for several months to keep me updated on their condition. During this time I answered their survey. I expressed to them that their technician was either incompetent or corrupt. I received a phone call from one of their "managers" and I told him exactly what happened. The icing on the cake was that he offered no apology nor did he try to rectify anything. DO YOURSELF A FAVOR AND SKIP HOLMAN TOYOTA FOR ANY KIND OF SERVICE. FIND YOURSELF A GOOD LOCAL MECHANIC AND AVOID HOLMAN LIKE THE PLAGUE! Oh they are very polite while they are ripping you off! Oh also forgot that they also tried to hustle me for a "fuel system cleaning" which is almost always a scam! Never again!! Good riddance!

They overcharge you on maintenance and also push stuff like extended warranties and fees. Shady…read morebusiness practices

I was leaving for a business trip early. Realized I had a nail in my tire. The call center set me…read moreup with an appointment for 4pm even though the location had a lot of cars being worked on. They were very nice and knowing that it couldn't wait, they took care of it. It was very much appreciated. My feedback is the call center should ensure that they are not over sourcing them work.

Came for a 930 AM appointment booked online for replacement of 1 tire. Still sitting on the lot…read moreuntouched after 3 hours. Doesn't seem like anyone is on a hurry to get anything done.

Well run service dept that actually understands customer service.read more

Great place to do business. Well taken care of angelo and his crew are very friendly. Will be backread more