My son met Llloyd, and had nothing but good things to say about him. I had to speak with him about an issue and I couldn't agree with my son more. Lloyd was knowledgeable, kind and paitent. My dealing with personnel at this facility has always be stellar. The facility itself is always clean and in good order. If you need storage for just a short time or even for a long stay you will not be sorry. read more

Read the fine print/be aware that they can and will raise your monthly rent at any time, with no limitations. We started in a unit that was advertised as $165/month. In less than a year, the price increased to nearly $500/month. Identical units advertised online were still priced at $165. Management wouldn't budge on compromising. The only option they gave us was to book a new reservation under a different name and move all of our belongings down the hall. read more

Miguel was very friendly and helpful as I was trying to decide the proper size of the storage unit I needed. Grateful for his attentiveness and overall Friendly tone. read more

Great storage space, multi year customer, very clean, friendly and safe. Convenient highway access, good lighting, and dumpster access upon request. Thanks! read more

Miguel provides the upmost professionalism and customer service. Would find it hard to go anywhere else for storage needs.

This facility is immaculate! Victor, the manager is so nice and attentive! I have several units here and would recommend this facility to anyone! Thanks so much for keeping all my things safe! read more

Extra Space Storage - My units - Self Storage Near Me - Northfield, Illinois

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Great location, it is very clean, everyone is super helpful, it's safe and efficient!! We have used other storage spaces before and this was by far the smoothest one we have used. read more

There is a reason it isn't always easy to get a space here in Northfield. 1. The place is cleaner than any other store facility I have ever seen. 2. There are always carts to use for your movement in and out from your car to your unit. 3. There is Miguel, the most professional storage facility manager. He is pleasant, knowledgeable, and runs a tight ship. And finally, --there is excellent security with cameras all over the place. You may pay a little more, but if cleanliness, security and professional management are important to you, --this is the place! read more

Helpful staff. Extremely clean facility. Reasonable rates.

ExtraSpace in Northfield is excellent. The manager and office staff are very helpful and professional. This is the second time I have rented storage from them and am very pleased with the facility and service. read more

Assistant Manager Francis called me back promptly after I reserved my unit online, confirmed a time for me to come in that same day, and helped me find a unit that suited my needs even better than the one I had originally signed up for, all within my budget! He was friendly, informative, and patient throughout the entire process. Moving is stressful, but this part wasn't. Thank you, Francis! And thank you, Extra Space Storage Northfield team! read more

Worked with Frances at the Northfield location and he was incredibly helpful getting my storage unit upgraded. He was very accommodating and worked with my schedule and budget. Process was seemless read more

Exceptional storage space. Victor the manager is excellent. Extremely knowledgeable and very professional. This facility is top notch. I have rented other units throughout chicagoland and this one is by far the cleanest and best maintained. read more

The facility is clean & comfortable. The person in the office, Victor, was very pleasant and helpful.

Extra Space Storage- Northfield was the perfect solution to my moving dilemma. The enrollment process was incredibly smooth. I began online, quickly received a call, and was ready to start moving my belongings right away. Even though it was in the midst of the Covid-19 pandemic, this was an easy, efficient process. The facility itself is very convenient, just off of I-94. The building was always clean. I was very satisfied with our first floor, indoor, temperature controlled unit. When it came time to end the contract, since I no longer need the space, one simple call was all it took. The team wrapped up my contract swiftly and I was good to go. While I did not need the unit for very long, I would recommend to anyone I know and use them again should I have other storage needs. read more

Great facility. The staff was always helpful and courteous. The facility is always bright, clean and completely in order at all times, even when busy. I recommend them highly. read more

Victor and Luke- Terrific! Helpful! Resourceful! These men are sooooo much better than most in Customer Service because they care about their customers. Thanks, gents! read more

This is my second update for Extra Space Storage. I initially loved this facility, then was less than thrilled with my second experience there and now, well it's back to five stars. And with good reason. While everything I've said in both reviews is true, when I went through the process of moving out of the storage space last week, Victor and his team were awesome and extremely helpful. Moving is stressful and can bring out the worst in people. I was upset by the huge increase in cost and the lousy location for my most recent storage unit at Extra Space. But it isn't Victor's fault. It's the result of good old supply and demand economics. And even when I got upset with Victor, he stayed calm and understanding. He supplied names of some great resources to assist with my most recent move and made sure his team was onsite and available to assist should there be problems with the moving process. I really like Victor and this storage facility is very clean and bright. Five stars! read more

Victor was great! I highly recommend this facility. Covered parking for loading and unloading and doesn't feel like the usual run-down storage places. It's in a quiet area which helps when you're driving back and forth with your things. read more

I highly recommend this clean and safe storage facility. Working with Victor was an excellent experience. He has always taken care of my storage needs. read more

Extra Space Storage is amazing!! The building is immaculate, safe and the staff is great! I've rented at a few storage places and they are the best by far!!! read more

Victor and Sean were great. Very helpful. The storage facility is extremely clean and the price is right.