The facility is clean and well-lit, and the staff is very helpful. It is a great location. HOWEVER,…read morein ten months, the price has doubled from the regular monthly price I was quoted. They've raised the price twice by simply sending an email with the new price, effective with the next monthly payment... And, the price I am paying is more than what is currently listed on their web advertising. Thankfully, I'm moving out soon.

I rented a new storage space in Cockeysville, MD today. The manager was extremely polite and…read morefriendly, he presented a detailed overview of costs and took me on a thorough tour of the facility and highlighted the available units in my price range. Once my transaction was completed we tested my access code before I departed. A very pleasant experience, would highly recommend this business

I have been experiencing a nightmare. I was living check to check but fell ill and was…read morehospitalized. My employer laid me off from my job. It took me two months to get re-employed. I quickly got behind on some bills. Fortunately, I have become re-employed but went to catch up on my storage units, I was raped! After spending thousands of dollars over several years to store belongings, I was excessively gouged by these crooks! Not the fault of the individuals behind the counter, they helped where they could, but this evil outfit kicked me while I was down and I want everyone to know about it! Avoid these rip-off artists if you can!

After 3 months, my rent went up almost $50! Their policy is to raise your rent whenever they want…read moreto. Unacceptable. And I NEVER received the 1 month rent for $1 although I signed up during the promotion. Guy said no problem, that I'd get it. Nope. There have 3 moving carts total for the entire facility. I have insurance but they are still charging me $15/mo for their insurance. Look elsewhere. I'll be out of here soon. They should have a set policy concerning raise your rent. They don't so after 3 months I get a $50 increase. Then in 3 mos another $50 increase? No absolutely the worst

The price is too high for the unit space. The rates go up every two months. Not good!read more

Absolute trash. the facility is clean enough, but they entrap you with fees they claim are…read more"promotional," and doubled my fee after three months in the unit. When I asked them why, I got a response that contracts are revised monthly based on market conditions. So, buyer beware- they'll lure you in with spurious rates and then try to jam a huge increase down your throat. Avoid this company.

Good Customer Service! Helpful staff! Lots of storage spaces…read moreat the Cockeysville Facility!

My husband and I rented a unit with the intent of only having it for 3 months. Unfortunately, our…read morecontractor went under and we had to pick up all the pieces, which means we had our unit for nearly 4 years! We signed a paper contract when they dropped off the unit, although I don't really remember signing a contract. But then 3.5 years later, they sent us a digital contract and asked us to sign it. But because I don't remember the paper contract, I refused to sign the digital contract. Even though we were paying every month on time for the last four years, they refused to give us one more month with the unit because we refused to sign the contract. Additionally, after returning the unit, my credit card was charged two months in a row, and I had to call the company to get a refund on my credit card. I would recommend the business because the delivery and pickup of the unit was simple. But everything else involved with renting this unit, I don't recommend.

My moving experience was amazing due to American Portable Storage!! Their communication is…read moreimpeccable and they were prompt and friendly and very reasonably priced. Highly recommend!!

This place is convenient in its location, literally right next to the beltway with a close…read moreproximity to my house, making it very easy to bring numerous items to storage. All of the staff here at EzStorage are extremely friendly and personable, I've never had a bad experience and highly recommend giving them a try!