Extra Space Storage is clean and secure. I'll give it that. But the prices kept going up every few months. When I moved out and wanted to cancel, I was charged the full month for notifying the manager just 2 days after the start of the new month. He was a total jerk about it, too. read more

I can't say enough good things about this place!! The facility is super clean and safe. I constantly see managers roaming the grounds, cleaning and checking in on customers. I use my unit to store product for work which can sometimes be very tricky when I receive a shipment of inventory. This past weekend a monstrous amount unexpectedly arrived which was very difficult for me to deal with by myself. Ricky the manager completely stepped up (like he always does!) and helped me immensely. I really don't know what I would've done without him! It was absolutely something he did not need to do but he was unbelievably kind along with helping me and assured me the situation was going to work out. It's times like these I will never forget, when employees go above and beyond. I really really appreciate it!! THANK YOU!! read more

Moving is traumatic! But renting from Extra Space Storage has been one of the easiest parts of my recent relocation. The facilities are clean, well lit, and the manager Ricky is awesome! He was professional, patient, and even helped me get a lower monthly fee. I feel safe coming and going and I would definitely recommend this place for your storage needs. This has been, by far, the easiest part of my move! Thank you :) read more

Ricky the manager here was very helpful. Offering great options for my storage needs and helping me save money in the process. I would highly recommend this place for all your storage needs. read more

I highly recommend Extra Space Storage in Venice. They made my move super easy! The facility is clean and everyone there is very nice and helpful. read more

Neat and Clean. Good Security. Friendly Employees. Could be less expensive. read more

I have rented space from Extra Space Storage on several occasions over the last few years for both personal and business reasons and I highly recommend this place if you value cleanliness and safety! My experiences with other facilities do not match up to the service that I got from Extra Space - right down to very pleasant and attentive management. If I had any questions or needed assistance they were right on it. Access to the units are easy and there are almost always carts available right by the entrances so you don't have to search for them or leave your I.D. at the front desk. Yay!! the first month was free and management was very helpful in getting me into the most affordable space that I needed. I would definitely use them again! I read more

Fantastic storage unit. Everything is extremely clean and everyone I have spoken with when setting up the account was very helpful, directing me to less expensive options I didn't know were availalb.e read more

DO NOT RENT FROM HERE! Once you are a renter, they will jack up your rate by 55% after a few months!!!!!!!!!!! Not cool, so now we have to move all our stuff outta there asap. This sucks!!! They gave me the excuse that because I signed up for the special web price right after they opened, they would have to raise my rates often to get me up to market value. So now they are sold out, they will jack up my rates until I am at market value - and imply that I'm an idiot for not being ok with that. I'm sorry, if was one of the first ones to move in after you had to rebuild from a fire, I should be rewarded for being a good paying customer every month. read more

This Extra Space Storage location is run very well because of Ricky, the manager! He has always been helpful, available and reliable! The building is really clean and well lit. I had to keep some of my items on hold here because I moved out of state. I had a mover take my things out for me and closing my account from a distance went very smoothly! Thanks Ricky! read more

My experience was great! Simple, easy and quick to get a unit. Talked to a rep, made appt to see unit, made reservation for unit while i checked out their competitors, went back and took the unit all within a week . The reservation is good for 10 days. They had excellent follow up on my reservation too Very very clean grounds - new storage bldg , elevator has always worked Doesn't smell like some storage places and great access hours . Fairly priced. Fit the bill for my needs Manager is always nice read more

Nice facility. Always clean. Great customer service. Can get a little weird after hours with locals/neighbors but they're harmless.

I just finished up using this facility for the past month. They give the first month free so I actually didn't have to pay anything for my time here. Pretty amazing. The people that work here are super nice and the unit was very easy to access 24 hours. I know Venice can be dicey but I always felt very safe here at any time of the day. Highly recommend this place. read more

The manager Ricky is the absolute best! First of all I think this guy isn't human because there's no way he sleeps! He's ALWAYS there! He's always helpful, courteous, respectful, responsive, & just a genuinely nice person. It's crazy to think there are still people like this that don't get irritated or make you feel rushed to talk to them. I also would like to hire him if he ever has a day off to clean my place because he keeps that place immaculate I even see him meticulously picking up any tiny debris in the parking lot! I cut myself on some glass in my unit & Ricky went above & beyond to help me! Extra space needs to give this guy a serious raise!!!! read more

This spot is clean, friendly and so easy. I have rented 3 units here thus far. They also do what's called a hold harmless that allows you to accept shipments to the unit when you are not there. I wouldn't go anywhere else! read more

Nice and convenient location, very simple and easy access. It's a nice looking facility which makes using it more appealing than other storage units I know of, which is a detail that I don't care about. read more

I have been impressed more and more with each passing day by the attention to detail spent by all I have met through Extra Space Storage. What a great notion that by having a business, wanting a reliable space to charge my phone, use the restroom and feel safe. I think that's most important. I really do trust that everything that I own will be kept safe. Thank you Extra Space!!! read more

I was there for less than a month and as a result was only charged for the lock and minor insurance. It came out to around $50. It was a good deal and the guy there was friendly. read more

Misleading advertising. Doesn't honor advertised rates. Plays games with availability/inventory and leads you to storage units that don't have specials on them. Terrible business practice! read more

I am an old customer and returned cause I needed boxes , tape etc etc.The place is so clean. Ricky and Michael were so sweet,nice and very polite. They even helped me put my boxes together. Thanku guys highly recommend this place. read more

Okay, so storage is not your heart's upscale desire. But sometimes a person just needs storage space -- especially at the rental rates around Venice. If that's you, you can't do any better than Extra Space. Location is great with easy access heading E or W on Venice Blvd. The facility was remodeled about 3 years ago, so it's comfortable and clean, several elevators. Ricky staffing the office is friendly, knows what's available, handy at the computer, and how to do the business end. Though he and his partner are often out cleaning and patrolling the property (a good thing!), they're easily reached by cell and quick to return. One day we had not quite set the lock properly; they noticed while patrolling and called us that same day -- great service! Only one nit -- sometimes when busy there is a shortage of platform dollies. Overall, 4.5 stars at least. You can check out internet rates to save a few $. read more

This storage location is amazing. They are accommodating, appreciative of their customers, and treat you with respect. Ricky Corado manages the location and is a super guy. The hallways are safe and beyond clean! The floors shine!! With proper notice, they even accept deliveries! Unheard of, in this day and age. Pay the price for safety and cleanliness- it's worth it read more

Incredibly helpful, friendly and patient staff. Ricky was really cool and accommodating during the whole time, especially our move out. Highly recommended. read more

As per Christina P. review from 5/2017 which is identical to mine - it's clearly a pattern, so beware.

These guys are great. They keep the place spotless and are constantly walking around the facility keeping an eye on things. We ship a lot of stuff into and out of our unit and the management always goes above and beyond to help us out with UPS, etc. Best experience we've had at a storage facility by far! read more

Excellent storage place! Super easy, user friendly, clean. No complaints. Would certainly recommend

This facility​ is clean and modern. I hate how they give you a good rate to get you in, then, once your belongings are all neatly stored, they begin raising the prices. Just know that they will add MANDATORY insurance charges immediately and your rates will be jacked up substantially. My rates went from $163 on move-in to $229 in just 15 months. What are you gonna do? Move your stuff out? They know how unlikely that is so they can get away with rate hikes as they please. The required insurance is absurd since I have several policies that would cover any and all losses in such a facility. read more

Ultimately, this storage facility allowed my belongngs to be destroyed by fire. It is now more than a month later and the authorities and Extra Space Storage still have no answers. read more

Increased the monthly payment without notice. Placed a lock on unit...payment was made then unable to remove the lock over the weekend. I had an emergency situation and was unable to enter my unit. Very bad for business to not have an after hour or weekend manager. read more

I have never seen a storage facility this clean. Terri, who showed me all around and helped me find the right unit for us, was fantastic. She was very patient with all my questions. Access to the units is perfect. The carts are easy to manage. Lights on motion detectors and magnetic doors on timers are all plusses. The large roll up doors make loading in super easy. I couldn't be happier. read more

The service this location promoted was really good. Ricky was always helpful with any issue and pleased to help setting up the account and the storage unit. Great to make business with! read more

Amidst the chaos of moving and shuffling belongings, this oasis - with its pristine grounds, super friendly and helpful staff and straight-forward, no hassle lease terms - was just the breath of fresh air I needed. Special thanks to Terry and Ricky. This place is safe, clean, secure, comfortable and easy. read more

Just got back from signing the paperwork for a storage unit. Terri made the experience not only easy but pleasant. Amazing customer service! The place is very well kept and well lit. read more