Donald helped me and he was amazing. He knew everyone that came before me by their first name and…read moreasked them about their lives. He was alone for the night shift and was getting ready to go home soon. He was taking care of the drive through, filling prescriptions, and managing the walk up counter and he did it with efficiency, knowledge, and kindness. The whole experience made me feel like I traveled back in time to a time when people knew each other and cared about each other. I was just traveling through but I felt as taken care of as the regular costumers. I was sad to hear he will be retiring in December, even though my hometown pharmacy is in SoCal. The community will be losing an excellent pharmacist.

Picked up my online order of Christmas cards and the man that helped me was so nice! I forgot to…read moreget his name but he was a very very big tall man. Thank you for helping me and getting me stamps! Now I know I don't ever have to stop for them. Merry Christmas!

I really love coming here because the employees are so helpful! They have an upbeat positive…read moreattitude and it makes shopping here a true pleasure. I usually come here for oral care, prescriptions and photos. Whenever I purchase my oral care I use the app coupons on the Walgreens app and I can nevveeerrr get those right. There is an employee named Amanda and she is honestly such an angel! She always helps me and is very patient with me. When I purchase my photos same great service occurs but there is an older gentleman with longer gray hair that makes sure they're printed while I wait. Honestly great staff overall

I've been coming to this location for years, but over the last couple of years it has really gone…read moredownhill. The parking lot is often filthy, and the customer service isn't great anymore. Most of the employees seem very young and there's a lot of cussing between staff members, which feels unprofessional. Items sometimes ring up at a different price, and many things are out of stock. The aisles are often filled with boxes, which makes it hard to shop. I've started going to the CVS in Lathrop instead. It's sad to see how quickly this place has changed because it used to be one of my favorite places to shop. I'm not sure if management changed or what happened, but unfortunately I'll be avoiding this location from now on.

I have used this pharmacy for 5 yrs., for a few things & seen it go through at least 1 mgmt change…read more * For most of my prescriptions I don't have any issues. I use their auto-refill feature and signed up for text notifications. That has worked well. * I really like the drive-thru feature; especially in Winter months. * I also like that their auto-reminder for pick ups confirms your co-pay so there aren't any surprises. A couple of times when I didn't like the price using my insurance, I called & had them re-do it using Good Rx so that when I went to pick it up I wouldn't hold things up. * I used them to fill an Urgent Care prescription & it took a little longer than I liked, but then I found out that the Urgent Care tech has to have prescriptions reviewed by a supervising physician before sending to a pharmacy & that can take 20-30 minutes. Then it goes into a queue with hundreds of other prescriptions that the pharmacy has already rec'd that day ahead of mine. Some of those are also from other Urgent Care facilities. I decided to drive the 15 miles home, have a snack & wait for the text notification. All-in-all, I think it took abt 2.5 hrs to fill the Rx, but that's no worse than other locations where I've had to have that done. * For in-store shopping... well, it's disappointing but I'm not sure if that's because a lot of things have to be locked up from theft. OTC meds are hard to access & I did give up once when no one came to help unlock the thing, but simple stuff (Chips, snacks, cards) are easy. The staff has been nice about 97% of the time. I think I got an idiot once, a toad another time & a simpleton a 3rd time. That's life.

I genuinely don't understand how a pharmacy can repeatedly get something as basic as a prescription…read morecompletely wrong. Multiple times, a prescription has been sent to this Walgreens, and the app/system shows it as "confirmed." I make the trip to the pharmacy, only to be told they don't actually have the prescription. This has happened multiple times, not just once. At this point, "confirmed" apparently means "confirmed that we have absolutely no idea what's going on." I understand that pharmacies get busy and mistakes happen, but when the exact same issue keeps happening over and over, it stops being an isolated mistake and starts looking like a serious competence and communication problem. The amount of wasted time, unnecessary trips, and frustration is ridiculous. If you can't reliably process a prescription or accurately communicate whether you actually have it, what exactly are customers supposed to rely on? The ineptitude of the people that work here deserves its own further review. Too bad negative stars isn't an option.

Walgreen's has been our family's favorite pharmacy since the 1980's. This location is one of those…read morefaves. I am familiar with the staff by names and love the customer service! Management seems to be on top. The Pharmacy is great! They need more culture balance though. Black, Latino, Asian. More beauty products for Women and Men of color please would also be GREAT as We spend much money at this location. I look forward to being a Walgreens's customer in years to come .

Worst pharmacy in town been a week. I've been trying to get my medication wait times are so long…read moreevery time I call I'm told different things seems like no one's on the same page there. This is not the way a pharmacy should be run. And seems like nothing is ever done. It's always the same issue over and over.

Went here to get my passport photo done since UPS store machine was down for passport photo. Photo…read morefor passport cost $16.99 and it only took 15 mins. The lady that was helping me seems annoyed whenever you ask questions. She called for help and the other worker didn't seem that nice too. They were not friendly in general. I won't be coming back here anytime soon.

Nice clean store, but it's awful that I have to waste precious life waiting for my prescriptions…read more They are horribly slow. Please management read the comments. I noticed they rather do choirs looking busy than taking care of the waiting customers.

The photo department is awesome. Jenny was so helpful, professional and friendly when we created a…read moreposter for my husband's birthday party. The poster was done in minutes and it came out perfect. This Walgreen's photo department is top notch.

The number of times I've waited behind 1 car for over 20 minutes and left due to other obligations…read moreis infuriating.

I want to give a shout-out to Rhoda, the pharmacist here, for absolutely wonderful customer…read moreservice. I came in right at closing time, 9:00 PM, to pick up prescriptions for my adult autistic child, and Rhoda was so kind and helpful even though they were closing. Her manager even came over to say hello and was just as friendly. It seems like these days social media is full of stories about customers and employees clashing, so when you get genuinely great service, it deserves to be recognized. Rhoda, thank you for your wonderful attitude and for taking care of us right up until closing. This is exactly why I keep coming back to this Walgreens specifically instead of others. Please keep up the great work -- customers like me really do notice and appreciate it!

Today I was under a lot of pressure while trying to figure out how to crop and edit my photos so I…read morecould print it for my son's birthday. I was quickly assisted with kindness and patience from Brandy as well as Christopher. Brandy helped me edit my photos and really helped bring my son's birthday to life. Thank you for this experience, this is what customers want to receive when they walk in a store.

My husband and I came to get our passport photos and MaryAnne helped us that day. She was very…read morenice and patient. She provided excellent service to us. We're extremely glad that she was working that day.

If you're a transgender person, do not go here. Frankly if you're anybody who wants good service,…read moreand people who can do their jobs, don't go here. They are extremely rude, uneducated, and once again do not know how to do their jobs. They did not want to give me my birth control prescription, even though I have a script written, have contacted my doctor and my insurance a multitude amount of times, they do not want to give me my medication, and now I am a week without my birth control, which is hormonal based. Completely ridiculous. All these workers deserve as ass whooping.

Had tons of bad experiences here with the pharmacy telling me stuff is ready and then not actually…read morehaving it ready. I don't live in Ione anymore but it was so bad I used to drive there until the pharmacy changed hands. I started coming back here and it's a little bit better but once again I just waited in line for 15 minutes after their automated system said it was ready and then was told it's not ready and it would take a half hour. So now I have to drive home and come back a second time which this has to be at least the 8th time this has happened. Unfortunately there's not a lot of better options in the amador county

Sooo much better then ride aid the pharmacy actually call me back and inform me about my medicationread more

The staff here are always kind and helpful. It's a great place for those last minute items that…read moreyou need, especially when traveling.

Store is usually nice and quiet. Staff are nice. Can usually find what I need. Love the sales…read morethey offer weekly