The staff was very efficient and took care of my needs. I…read morewas looking for the basic package and i got both reading glasses and distance glasses for driving. They suggested bifocals but i wanted 2 distinct pair. They were glad to accomodate. The virtual vision test with the off site tech was just like i received from an onsite tech. Im happy with my purchase, they are by no means high end glasses but they are better than i had expected. It sounds as though they can do the high end as well so give them a try, you can't beat the price or the service at this location.

Pretty sure they're a scam, stay away! They're very nice in person but messed up my prescription…read moreorder FOUR times in a row (kept getting the wrong form of contact and had to reorder over and over the course of 2 months) conveniently just in time for the original exam to expire and need to charge me for a new one! When I tried to pick up my new glasses they literally had a crack right on the nose bridge, they tried to give them to me anyway, had to fight for them to be remade. Finally got those, but months later still waiting for contacts yet again... When asked about the constant reorders no one could give a good reason- they each blame someone else lol. Please save your time and money and go to a proper eye doctor, this "shortcut" is a nightmare.

This doctor works in the Wal-Mart eye center and I had the worst experience ever!! He tried to…read morecharge me $95.00 dollars for a general contact exam. I contacted my insurance and they were astounded. Yes, medical providers can charge what they want but $95.00 copay for a basic contact exam was ridiculous. Even if I required something special, we could not get it to add up to $95.00.

The doctor here is only available on Monday's which is a little inconvienent. However he is very…read morefriendly and knowledgeable. The staff are also friendly. Unfortunately they are incredibly pricey. When you walk in they have very expensive furniture laying around, which is nice on the eyes but I'm pretty sure that's where all the money goes. They wanted to charge me $340 to update my prescription on my glasses. That does NOT include the frames. Also another $140 to get new soft contacts. Then one of the staff called me a few hours later and told me she ordered the wrong pair and that I will have to owe another $50 for the right pair. Needless to say I will be going somewhere else for my prescriptions!

WHAT A JOKE!!! I was 4 minutes (FOUR MINUTES!!!!) late for my appointment and they said I missed…read morethe 10 minutes window.... How does 4 minutes turn into 10 minutes?!?! The office staff looked very questionable, and unprofessional. It is a "doctors" office for crying out loud. The would've been my first time using Visionworks, and I promise it will be my last. No wonder they have so many available appointments online. VERY SAD.

If I could give them no stars I would…read more I went to get a prescription for contacts last May (prescription is only valid for 1 year which I found out today). I don't use Contacts on a day-to-day basis and I told them when I went that I was only going to use Contacts for special occasions. I went in and I didn't even see a physical doctor. I ended up talking to a doctor on a screen which normally wouldn't make me feel uneasy but in this case I ended up regretting it. By the end of the week they gave me a weeks worth of contacts with my new prescription. I was excited and (at the time) grateful for a weeks worth when other places normally give out Like a days worth. Fast forward to about a month ago, I finally tried on my contacts....I couldn't see! It's so blurry I couldn't even keep them in for more than 2 mns as my eyes started to get irritated, watery and ache from my eyes trying to "correct" themselves. End result: I couldn't wear them, they're still in my cupboard. I decided to call when I had the chance to see if by any miracle they could change my prescription knowing that it had been a while since I had last seen them or better yet just go to a different dr with my prescription in hand. Fast forward to today. I called and I spoke to a lady (I forgot her name) who started off nice but ended up being petty and rude. I started off by asking her if I could get an email copy of my prescription because what she didn't know was that I was going to go to another office and show them my prescription so that they could see what prescription they gave me and see if they could correct it. She plainly told me she could not send it through email. She stated the only viable option was for me to pick up a physical copy, which I did not want to do. She couldn't even find me in the system. I was kind of thrown off, because why couldn't you send it through email? I just didn't understand as to what the big deal was but coming from a medical background Maybe there was some legal reason so I didn't push it. After asking some questions about my prescription she told me it was best to see the dr. I didn't even see a physical optometrist last time I was there why would I go back? To get another incorrect prescription? She laughed and asked why I needed my prescription then and I told her that I wanted a copy to show a real optometrist so they can see what you guys did wrong! Long story short she ended up calling me back and told me my prescription was void and that I couldn't get any sort of copy, so I just hung up. They won't even send it to another Dr because it's void. Legal matters aside, they should always send my previous information to a new dr whether they like it or not. Here's the thing, I understand that prescriptions are only valid 1 year and I myself understand that there are things u can't and can do but the conversation would've gone better without attitude from miss Visionworks cuz I can dish it right back.

UPDATE: My receipt only showed $109 and I thought that was my total since I don't have vision…read moreinsurance. However, then I received an additional bill. My earlier review was misleading. The total appointment was $323.00 but I still think this was reasonable for what I had done.

I came here because I turn cough 4errr cough and I would benefit from reading glasses. After the…read morefirst visit lasting over 1.5 hours, I came back 3 weeks later to pick them up. Over corrected. Made an appointment for a recheck. Was scheduled with in house Dr who refused to see me because initial appt was virtual. Spoke with Brittney the manager and she said the RX was wrong on the glasses. Shipped for round 2. Got them a couple weeks later: everything close up is blurry and everything in distance is the same if I have or don't have glasses. So, Brittney scheduled me for today at 1 for another virtual recheck. If I had known it would take me 5 hours for a simple pair of reading glasses, I would NOT have come here.

Was charged for things covered on my insurance. My free eye exam cost 104.00. Avoid this busines.read more

I have been a patient and customer of MyEyeDr in Kernersville for a long time, and I have had…read morenothing but positive experiences. Having worn glasses and contacts for decades, I have had many experiences with eye doctors, and Dr. Harris is wonderful! He takes the time to complete a thorough eye exam, and he listens to and addresses my concerns. I also purchase my glasses and contacts at this office now, and the staff has always been friendly and helpful, especially on my latest visit. Even though I have moved away from Kernersville, I still return to this office for my vision needs and will continue to do so.

Been going to this location for a few years now. I always feel welcome and that my eye health is…read moreimportant to everyone there, from the receptionist to Dr Freeman. Dr Freeman is very personable and upfront. He explains everything in easy to understand language and ensures you understand what you need. Final note, I don't have vision insurance so I worry about cost but eye care center is reasonable for the services and professionalism they provide. Everyone should take care of their eyes and this is a great place to do that.

The staff here is very nice, however, I can't recommend this business. I bought two pair of glasses…read morehere about a year and a half ago and the coating on the lenses is completely wearing off. I can barely see through my glasses. When I called them, they said the glasses are no longer under warranty so I'd have to purchase new glasses. It's very frustrating to me because it's expensive to replace glasses so frequently and the frames are perfectly good on both pair of glasses, it's just the lenses that are bad. I don't know if the manufacturer who did not do a good job on the coating the lenses, or if I used the wrong kind of cleaner, but you would think that if there's an issue with different cleaners, the staff would warn you when you're purchasing glasses to be sure and use only their cleaner or check labels of other cleaners. Unfortunately I had to go to a different store and that was the first thing they asked when I showed them my glasses. So now I'm driving to a different town for my eye appointments and glasses, but these folks will guarantee the lenses for two years. I wish eyecare center had done the same. If they had, I would still be a customer.

Availability the quality of care was tremendous. The staff was courteous. The prices were…read morephenomenal.

I had a prescription for new glasses. This vision center was recommended to me by several people…read moreincluding my husband's Retinal Specialist. I was so glad that I went there. Michele and Ty are awesome. Both are very knowledgeable and both took the time with me to make me feel very happy with my glasses. I bought two pairs of glasses and I am so happy with them. Ty told me that I could come back anytime for adjustments or questions etc. I feel like I have two new friends since getting my glasses. I highly recommend this vision center for new glasses. Thank you Michele and Ty!!!

Welcome back, Local Roots! New owners, new location (about a mile from previous) right next to…read moreCiener Botanical and close by the Kernersville Farmer's Market. And a new trailer setup with outdoor chairs and tables. Some umbrellas would be nice but my friend & I just moved chairs to the shade of a tree, no problem. I do want to taste my way through their summer menu (particularly the blueberry French toast, which is a coffee drink with blueberry cold foam), but I actually asked for something off-menu, a lavender frappe with vanilla base -- if you've seen my cheers about Bitty & Beau's (miss having them right downtown WS), that's the one they named for me. They made it in no time flat (seriously, never had a beverage whipped up so quickly) and it tasted just like home.

First time here, ask the young lady what would she recommended to add to my cup of java. Told her I…read morelike lavender and some strawberry cold form. And they deliver! Even had a message love on top, such a sweet and cute touch! Parking is located in the back and side. The space was super cozy and welcoming. They decorated and even sell other goodies. Like candles, hats, tshirts and sweets. They had many theme drinks also. The drink is amazing! I will definitely be back for sure. Love finding hidden gems like this locally and to support local businesses. While you are waiting feel free to check out all the goodies they have or just sit back, relax while the drink is getting made. Thank you for my lovely drink!