WHAT A JOKE!!! I was 4 minutes (FOUR MINUTES!!!!) late for my appointment and they said I missed…read morethe 10 minutes window.... How does 4 minutes turn into 10 minutes?!?! The office staff looked very questionable, and unprofessional. It is a "doctors" office for crying out loud. The would've been my first time using Visionworks, and I promise it will be my last. No wonder they have so many available appointments online. VERY SAD.

If I could give them no stars I would…read more I went to get a prescription for contacts last May (prescription is only valid for 1 year which I found out today). I don't use Contacts on a day-to-day basis and I told them when I went that I was only going to use Contacts for special occasions. I went in and I didn't even see a physical doctor. I ended up talking to a doctor on a screen which normally wouldn't make me feel uneasy but in this case I ended up regretting it. By the end of the week they gave me a weeks worth of contacts with my new prescription. I was excited and (at the time) grateful for a weeks worth when other places normally give out Like a days worth. Fast forward to about a month ago, I finally tried on my contacts....I couldn't see! It's so blurry I couldn't even keep them in for more than 2 mns as my eyes started to get irritated, watery and ache from my eyes trying to "correct" themselves. End result: I couldn't wear them, they're still in my cupboard. I decided to call when I had the chance to see if by any miracle they could change my prescription knowing that it had been a while since I had last seen them or better yet just go to a different dr with my prescription in hand. Fast forward to today. I called and I spoke to a lady (I forgot her name) who started off nice but ended up being petty and rude. I started off by asking her if I could get an email copy of my prescription because what she didn't know was that I was going to go to another office and show them my prescription so that they could see what prescription they gave me and see if they could correct it. She plainly told me she could not send it through email. She stated the only viable option was for me to pick up a physical copy, which I did not want to do. She couldn't even find me in the system. I was kind of thrown off, because why couldn't you send it through email? I just didn't understand as to what the big deal was but coming from a medical background Maybe there was some legal reason so I didn't push it. After asking some questions about my prescription she told me it was best to see the dr. I didn't even see a physical optometrist last time I was there why would I go back? To get another incorrect prescription? She laughed and asked why I needed my prescription then and I told her that I wanted a copy to show a real optometrist so they can see what you guys did wrong! Long story short she ended up calling me back and told me my prescription was void and that I couldn't get any sort of copy, so I just hung up. They won't even send it to another Dr because it's void. Legal matters aside, they should always send my previous information to a new dr whether they like it or not. Here's the thing, I understand that prescriptions are only valid 1 year and I myself understand that there are things u can't and can do but the conversation would've gone better without attitude from miss Visionworks cuz I can dish it right back.

Amazing doctor's office. They are very professional and kind to all patients and are excellent at…read moreworking with kids.

I'm from Myrtle beach and got in town last night dropped my glasses unloading luggage and lost a…read morescrew the local hr block Monday morning recommended to see JOY at triangle visions. It's 24 degrees and I could see to put into gps but I got here. They place is hoping but the young lady behind counter greeter me with a smile.... I could barely see my eyes were watering so bad... ask me how I she could help ? I explained... y'all I hate to wait but I watched exactly why I was to meet Joy today.

I have purchased my glasses from these folks for more than 20 years. They've always given me…read morefriendly, personable, attentive service - the kind of stuff that USED to be standard, but what has gotten lost in our big box store universe. They're meticulous and professional. When my glasses have required minor adjustments, they've always handled those without charge. My eye doctor sells glasses in their office, but I take my prescription to Optics. It's worth it to me.

Super friendly. Gave me a free adjustment without any cost. Will certainly be getting glasses here…read moresoon.

The selection is f glasses are huge. The service is great and they really listen. The price from…read moresome of the glasses are value and some are expensive.

I love to go to this store Susan and her husband are wonderful and so helpful I will never go any…read moreother place to get my glasses .There selection is great.and they have great prices and will work with you to.

Need new glasses without the long wait? Head to Eyemart…read moreExpress!! They are amazing! Emma took care of me beyond all expectations. Your frames are guaranteed for a year! I broke mine and thought OK, that's no good then went to Eyemart Express, where I bought them and they were replaced by Emma, no questions asked! Got a new pair of progressives and they were ready in less than 2 hours!! What??? I highly recommend Eyemart Express and Emma in Greensboro!

Unless you plan on spending big money for the scratch resistant lenses, avoid at all cost. I paid…read morefor transition and blue light blocking, additional $85 charges each and now I have a pair of glasses with deep scratches and hard to clean smudges. All within the first two weeks of usage with me being very protective of handling them. I've worn glasses for 20+ years and these are by far the worst pair of glasses I've ever purchased.

I have been wearing glasses since 4th grade. It has been a struggle for me to find interesting…read moreframes. Eyes on Trade is the place I was looking for. I have purchased two pairs of Major Tomm's from EOT. The frames are stylish and the lenses are top notch. Both of pairs of glasses I have from EOT are the best glasses I have. I wore the pair I am wearing in my picture to a club in San Francisco and several people asked me where I got them. Thanks EOT for giving little Winston-Salem one of the coolest frame shops in the country. ;)

great selection of frames, helpful/friendly/competent staff. Great experience…read more if you're looking for exceptionally stylish frames, this your spot.

UPDATE: My receipt only showed $109 and I thought that was my total since I don't have vision…read moreinsurance. However, then I received an additional bill. My earlier review was misleading. The total appointment was $323.00 but I still think this was reasonable for what I had done.

I came here because I turn cough 4errr cough and I would benefit from reading glasses. After the…read morefirst visit lasting over 1.5 hours, I came back 3 weeks later to pick them up. Over corrected. Made an appointment for a recheck. Was scheduled with in house Dr who refused to see me because initial appt was virtual. Spoke with Brittney the manager and she said the RX was wrong on the glasses. Shipped for round 2. Got them a couple weeks later: everything close up is blurry and everything in distance is the same if I have or don't have glasses. So, Brittney scheduled me for today at 1 for another virtual recheck. If I had known it would take me 5 hours for a simple pair of reading glasses, I would NOT have come here.

Got a call from the store manager with an apology for the delay and an offer for free lenses on our…read morenext pair of glasses. I'm so happy to see a business admit an error and work to keep repeat customers. Wonderful!

Couture Eyewear offers a tremendous selection of eyewear. So much so that I seek their expert…read moreadvise for what would look best on me. Without hesitation, they studied my face and began selecting frames. They truly know their product and what will not only look good but, also be comfortable for that individual. Terrific, considerate service and fine products served with a smile. I highly recommend them.