The staff was very efficient and took care of my needs. I was looking for the basic package and i got both reading glasses and distance glasses for driving. They suggested bifocals but i wanted 2 distinct pair. They were glad to accomodate. The virtual vision test with the off site tech was just like i received from an onsite tech. Im happy with my purchase, they are by no means high end glasses but they are better than i had expected. It sounds as though they can do the high end as well so give them a try, you can't beat the price or the service at this location. read more

Pretty sure they're a scam, stay away! They're very nice in person but messed up my prescription order FOUR times in a row (kept getting the wrong form of contact and had to reorder over and over the course of 2 months) conveniently just in time for the original exam to expire and need to charge me for a new one! When I tried to pick up my new glasses they literally had a crack right on the nose bridge, they tried to give them to me anyway, had to fight for them to be remade. Finally got those, but months later still waiting for contacts yet again... When asked about the constant reorders no one could give a good reason- they each blame someone else lol. Please save your time and money and go to a proper eye doctor, this "shortcut" is a nightmare. read more

I verified the price for an exam multiple times when speaking with them on the phone. I was told $35 each time and yet after the exam it was $79. Apparently they do not mention that if you don't buy your glasses there the exam is $79 . Classic bait and switch . I will say that the people working in the office were very friendly and very professional but the way they get you on the pricing is dishonest . read more

First off these previous reviews are killing me because listen no one forced you to take an eye exam on a computer or by reading something on the wall and no one forced you to stay after you discover there is no "doctor" on site to tell you your vision is or isn't 20/20. YOU chose to stay and you chose to continue your eye exam AND then YOU chose to spend your money at the very place your now complaining about. Wow! So basically, you're mad at them because of a choice that you made that you later regretted and rather than taking responsibility for your choices you want to blame someone else...... hmmmm I never heard of Stanton before today. I walked in with two broke glasses and from the start the 3 staff members working were welcoming and very attentive to helping find what I needed as well as review my VSP benefits with me. I don't know much about how vision insurance works and they were all hands in with explaining how it works and helping me maximize them in order to get everything o was looking for. It was an amazing experience and after looking at frames and then sitting down and just taking with the 3 ladies I realized it was already dinner time. Def a positive experience and somewhere that I honestly recommend going to, especially if your like me and like to do things easy, quick and just as efficient as other places. Hey Ladies........???! Thanks for all your assurance and smiles. read more

I've been here 4 times and each time they truly go above and beyond to make sure I have what I need to see well! I had a pair that had some issues and was able to get them restyled/replaced, with ease. Thankful is an understatement! I truly appreciate the excellent customer service! read more

Henry and Lulu were so helpful, I appreciate the environment they bring to this location. I've never had a bad experience with any optical I've been going there for years and will never go anywhere else. Highly recommend and they always have good deals or they have promotions if they don't take your insurance! Thank you to you both for my great experience read more

Stanton Optical - The coating on my first pair was coming off and the frames were aligned anymore and after 30 minutes (maybe less) Lulu replaced them. - Optometrists Near Me - Kernersville, North Carolina

Henry and Disney are the sweetest people in existence, I highly recommend going there. Great people! They made it easy with high tech equipment, they also had a wide selection of frames. They made diagnosis understandable. Thank you!! read more

In October of 2022, I went to My Eyelab in Kernersville. To date, I have had NO contacts, No prescription, and MY MONEY has not been refunded. The manager and staff seem indifferent to the fact that they represent a company that provides a legally required service for people with poor vision and they are contributing to dangerous community conditions. DO NOT USE THEM. read more

Very bad. My glasses already have a scratch on the lens after a month. I would say hang onto your money. They even advertise you can get two pairs of glasses for $79.00. Cost me almost $400,00 for one pair. Now, I have to wait another year before I can get new glasses. I have a paper from them that says Blue Cross and Blue Shield is accepted there. NOT SO!!! In case you have never heard of this, there is no doctor in the building. There be a very short exam from a computer screen on the wall. Go figure... read more

There is no doctor on sight. You have to try and do an eye examination on a computer screen. The person on sight tells you to guess if you need to. I was not impressed at all and won't go back or recommend this facility. read more

The staff was very nice; however I cannot attest to the accuracy of their exams. I was quite surprised to have my eye exam done virtually but was willing to give it a try. When I received my new glasses my prescription was incorrect. They placed my distance on the lower half of my progressive lens and my reading was on the top part of my lens. Resent my glasses back to be corrected only to receive them back and the prescription still was not correct. I asked that they refund my money and reverse my claim out so that I may use my benefits and was promised that they would do so. I then made a new eye appointment which I had to wait a month for. When I got to my new appointment I was told I didn't have benefits because my Eyelab had not reversed the benefits back. I called the Kernersville location and was told that this was something that corporate needed to do. I called corporate and they advised that the Kernersville location needed to initiate this process. I called back to the Kernersville location and once again was referred back to corporate. I was then told by corporate that they would need to create a ticket to reverse my claims out. I have had to reschedule my appointment with my new eye provider with the earliest appointment a month away. So here we are 6 weeks later and I need to wait another month just to be seen. MY EYELAB HAS NOT ONLY PROVIDED HORRIBLE SERVICE, but has WAISTED MY TIME getting this done. Fingers crossed that they actually do reverse these claims within the 24-48 hrs promised me! Stay tuned.... As you can see below, my eyelab simply copied and reposted their standard reply. My name isn't Susan. My name is Angela as shared on my review. read more

Went in to see if Eyelab would put the lens back in my bifocals even though I did not purchase them from Eyelab. Rachel was the person who advised me she would be glad to. I asked if they accepted vision plans, however mine was not one of them. They do offer a discount. A great looking wall of eyeglasses. read more

The staff is very friendly and that's about all the nice things I can say. The DR is a video visit and my prescription is not correct at all. My vision is worse with my glasses on. I also went in to have a pair adjusted and the employee just started bending the plastic frames, you could hear the plastic cracking. I am beyond disappointed and now have to go pay for another exam, but this time it will be with a real dr that is in the room. Save your time and money and go somewhere else. read more