Got a call from the store manager with an apology for the delay and an offer for free lenses on our…read morenext pair of glasses. I'm so happy to see a business admit an error and work to keep repeat customers. Wonderful!

Couture Eyewear offers a tremendous selection of eyewear. So much so that I seek their expert…read moreadvise for what would look best on me. Without hesitation, they studied my face and began selecting frames. They truly know their product and what will not only look good but, also be comfortable for that individual. Terrific, considerate service and fine products served with a smile. I highly recommend them.

I have purchased my glasses from these folks for more than 20 years. They've always given me…read morefriendly, personable, attentive service - the kind of stuff that USED to be standard, but what has gotten lost in our big box store universe. They're meticulous and professional. When my glasses have required minor adjustments, they've always handled those without charge. My eye doctor sells glasses in their office, but I take my prescription to Optics. It's worth it to me.

Super friendly. Gave me a free adjustment without any cost. Will certainly be getting glasses here…read moresoon.

My first time visiting here and the customer service was outstanding. Everyone was so helpful and…read morefriendly. Dr. Young is who I saw and she took her time and patience and explained everything she was doing and why and then asked if I had any questions. I certainly did. She answered everything single one. Maurice is the gentleman who helped me finish with my glasses before I left. What a pleasure and very efficient and helpful insight with cleaning them etc. he went out of his way to make sure I was comfortable with the glasses I chose and explained exactly what I got and how they were going to work inside and outside and at night. I definitely would recommend going there if and when you need glasses. They have many choices for women and men. All different styles and brands. It was like being in a candy store I couldn't make up my mind

Great selection of frames. Were very helpful and patient as I tried on lots of them to find the…read moreperfect match. Janice and the store manager (don't remember his name) suggested frames I had not considered when I looked over the stock and I actually chose one I overlooked. Check out was easy and I really appreciate how Janice made the whole process easy.

I am very unhappy with the service afforded me because of closure due to covid 19. I had paid for a…read morefull year of contact eye care and because neither pairs offered me were correct, I stopped going. So I was going to try them again thinking because of their closure during covid they would afford me with at least one more chance to a different pair of lenses since I paid $185 for a year of service Well to my surprise they are not willing to work with me. They will charge another $185 ( or more) to do contact lenses trial and exam. I was told by another eye care company that I wasn't a fit for contacts, but this doc at Battleground assured me I was. I tried 2 different pairs when I first got started and they didn't work. I kinda gave up but also had other concerns( back surgery) that were more pressing. I think the doctor made a bad choice saying I was able to use contact lenses and now I dont know what to think since they never gave me the full year that I paid for. Very disappointed.

I adore Battleground Eye Care and the people that work there! It seems like it's a family unit and…read morethey all look out for each other. Dr. Scott is simply amazing. Not only is he smart and helps you have better eyesight, but he is very personable and funny. Stacey is a complete delight to be around! She also is very funny and makes sure that you are all good to go in the contact department. I would highly recommend.

My regular doc retired so I am back to Miller Vision on Lawndale across from the Target shopping…read morecenter. Very warm and clean office layout. Very friendly, engaging front desk staff. The techs were efficient and informative with up to date technology. I prefer a MD for eye needs. I did not get glasses but they have a nice variety.

Ms. Dawn is always very cheerful and helpful. She makes me feel like she really enjoys what she…read moredoes and that goes a very long way. I recommend this location to everyone who enjoys receiving great customer service. Thanks Ms. Dawn.

Been going to this location for a few years now. I always feel welcome and that my eye health is…read moreimportant to everyone there, from the receptionist to Dr Freeman. Dr Freeman is very personable and upfront. He explains everything in easy to understand language and ensures you understand what you need. Final note, I don't have vision insurance so I worry about cost but eye care center is reasonable for the services and professionalism they provide. Everyone should take care of their eyes and this is a great place to do that.

The staff here is very nice, however, I can't recommend this business. I bought two pair of glasses…read morehere about a year and a half ago and the coating on the lenses is completely wearing off. I can barely see through my glasses. When I called them, they said the glasses are no longer under warranty so I'd have to purchase new glasses. It's very frustrating to me because it's expensive to replace glasses so frequently and the frames are perfectly good on both pair of glasses, it's just the lenses that are bad. I don't know if the manufacturer who did not do a good job on the coating the lenses, or if I used the wrong kind of cleaner, but you would think that if there's an issue with different cleaners, the staff would warn you when you're purchasing glasses to be sure and use only their cleaner or check labels of other cleaners. Unfortunately I had to go to a different store and that was the first thing they asked when I showed them my glasses. So now I'm driving to a different town for my eye appointments and glasses, but these folks will guarantee the lenses for two years. I wish eyecare center had done the same. If they had, I would still be a customer.

I scheduled an appointment for 2:00 PM and arrived early, only to be told I would still have to…read morewait an hour. They were clearly running behind but refused to acknowledge it or communicate that honestly. The eye doctor had a major attitude and was rude from the start. When I asked questions, she was uninformative and dismissive, and it was obvious there was little to no customer service training. Another major issue was the insurance information. Their website states they accept my insurance, but once I arrived I was told they do not. One person said they might only accept it for the eye exam, while glasses would most likely be out of pocket. The information was inconsistent and misleading. Between the long wait, the doctor's major attitude and rude behavior, and the misinformation about insurance on their website, this was a very disappointing experience. I would not recommend sending anyone here.

Stopped here yesterday to look into ordering new eye glasses. Spoke with Mark. Very good customer…read moreservice. He explained things very well. Both my wife and I decided to order glasses. I explained to Mark exactly what we wanted and he did exactly as we asked. I was impressed that he didn't try to "up sell" us at all. He listened and it was greatly appreciated. The exam process was very simple- done via telemedicine. The only downside was that the doctor had a very strong accent and it was difficult to hear him sometimes. Overall- very good experience and I would recommend them to anyone looking for glasses.

Independent optometrist office with wonderful service. The office is beautiful and conveniently…read morelocated by the highway with plenty of parking. The staff is helpful and friendly. My doctor was prompt, thorough, and answered all of my questions.

Dr. Ellyn Johnson and Carolina Center for Eye Care are a phenomenal group! They take your eye care…read moreneeds seriously. Within their practice, they can examine, diagnose, and treat you, as well as fit you for beautiful eyewear. This is all at the same location. Since I have a unique eye condition, I have found it difficult to be treated. However, Dr. Johnson and her colleagues are so specialized, that I have no worries in their care. Their staff are meticulous when it comes to notes and following up as well. In the last few years, there have been a few times when I forgot the name of something or some instructions. All it took was a call to their office, and I was easily reminded because they had it all on record. How awesome is that?! I wholeheartedly trust, and recommend Dr. Johnson, Dr. Allison Lyerly (currently out on leave), and the entire team at CCEC. They are North Carolina's best in eye care!