I bought some glasses years ago. One pair never fitted right and the other pair were always…read morecrooked. I broke a pair but didn't want to buy a new pair. Someone suggested Hart Optical and boy am I glad they did. Mike fixed my broken pair, he also put on the right size temples within a day and then took my other pair and put on brand new temples on them. Then he did something no one else had. He sat there and adjust the nose piece and frame to my face. He did all this for a super great price Next pair of glasses I get will be at Hart Optical. For you poor sighted people of Yelp GET YOUR GLASS WEAR NEEDS AT HART OPTICAL

I broke my glasses and was looking to get them fixed instead of paying for a brand new pair. I…read morefound Hart Optical by a simple Yelp search and figured I'd give them a try. Michael was very helpful in suggesting a replacement of the arms on the glasses and what surprised me most was the cost of the service. He texted me options of what replacement parts he had available and got it repaired within a few hours. Great service and cool guy to talk to. Hopefully won't need eyeglass repairs soon, but I know where to go if I do. Thanks Michael!

What stands out? The treatment. Appointments with the actual doctor are quick, efficient, but not…read morerushed. Unlike other places, this isn't an assembly line like event where it's fast questions, boom, and then done. The doctor actually listens to what you say, gives you options to consider, and is over all, respectful. Kind of what all places should be like, but Eye Styles is a rarity like that, very worth while choice.

The quickest, laziest, most basic eye exam ever. Not even kidding. Eqch appointment rook less then…read more10 minutes total, start to finish. My husband wanted glasses and contact exam, somehow only the glasses one was done. When we rralized they didnt do both, which was within minutes of him being done, they couldnt tske him back in and we would have to make another appointment on another day, which would have had to be cash because insurance wouldn't cover a 2nd appointment. So, that was a no go for us. Absolute worst customer service from the office staff. Very hands off and uninterested in helping anyone in the store. We witness the same treatment to everyone who came in while we were there. My husband and I looked at glasses for 30 minutes, no offer to open cases, even after standing at a case several times obviously interested. Finally asked for help, the unlocked it and walked away, no offer of help. Had to ask each time we wanted to try a pair on and they were obviously upset about having to get up from behind the desk. No other customers were there. My husband Finally picked a pair and we went up to order. They placed the order without even asking if we wanted any of the add ons (stratch resistant, blue light, progressive,etc). We didnt realize until they gave us a total, then "couldn't" add any of the things we wanted because the order was placed (yet we hadn't paid). We pushed it and they were able to make changes. I asked for my prescription to be printed so I could order contacts online. They only printed my glasses prescription. My husband went in today to pick up his new glasses. The lady handed them to him and walked away. Didn't check to make sure yhey, needed any adjustments. She honestly didn't even stick around long enough to make sure they were the ones he ordered. We had 4 appointments the day we went in (us and 2 of our sons). All 4 of us left thinking it was a complete waste of time and money. Definitely regret going there and will never return. Yeah they have a good selection of high end glasses but nothing I couldn't find elsewhere.

Look no further!! If your eyes need attention, Dr. Fleming is your man. He is patient,…read moreprofessional, thorough and so incredibly nice. I've been seeing him for around 20 plus years. I would not trust anybody else with my eyes!!

Excellent service REVIEW DESCRIPTION…read moreStaff are very friendly! Dr Fleming is the best ! Experienced and explains everything very well !

These are outstanding people they have made my glasses now for several years and they're…read moreunbelievable at what they do and how they do it I'm very honored to have my glasses made by this business thank you again

The lady AFTER the Optometrist was upselling the entire time. I've been here before and my…read moreinsurance was recognized and the cost was covered. She essentially charged for the full amount for the exam sans a 18 dollars discount (and I have great insurance) The lady on the phone said that my insurance was confirmed, and then the lady that was trying to sell me said, "let me check your insurance." AND NEVER ONCE did she say I was not covered. I called my insurance after and they said. "They lied to you ... they are not in network. I'm sorry they mislead you." Either way folks,... Nothing screams "Bad Faith Business" than that... there has been a change in this place. It's not the same,... I've recommended this place in the past... the Optometrists are great but the sales team on the floor are crooked. There are other places out there...

Small office with AMAZING customer service. Jessica promptly returned my voicemail and scheduled my…read moreappointment. My glasses prescription didn't change but I wanted to take advantage of my vision benefits and get a back up pair of glasses. Asked to be pointed to the frames that wouldn't cost me out of pocket and there was no hesitation showing me which ones and helped me pick a pair I love. I got a call to schedule an appointment to pick up my glasses less than 2 weeks after my visit. Tried them on and I was on my way pretty quick. About 2 weeks later, I received an unexpected call - to check how my glasses were and if I needed anything else. I highly recommend this office.

New View Optometric Center sets the Bar in terms of: 1. Accuracy diagnostically, 2. Physician…read morePatient education about their diagnosis, 3. Accessibility, 4 Patient education by Staff, and 5. Accessibility in terms of appointment scheduling and availability in emergency. I've had through diagnostic care and the staff members in front are completely accurate and efficient regarding insurance and billing. Staff is also really kind and fun in frame selection. Great experience!!!

This place is the spot to be when and if you need your eyes or eyewear needs met. The crew here are…read moretop notch, and they treat you like a person not a number or atm. The Dr here is very calm and respectful when speaks to you. She gives you all the information and options you need. I definitely enjoy that she does not act like a know-it-all. If she does not have the info, trust she will find it for you. This place is just very genuine with how they treat customers/patients. Give them a try, I mean they are local, why go anywhere else.

They are very nice . Do a thorough exam and easy billing with insurence…read more Only complaint is pulling out. It's hard to get back out on Broadway . But everything else is great.

Dr. Peters is very knowledgeable and so easy to talk to about my eye concerns. She described in…read moredetail of what I would need in order to have a better quality of (vision) life. Her office staff, especially Lucia, are so kind as well. Lucia was patient with me when choosing my frames and answered all my insurance questions and concerns. She's super friendly as well! My experience was a 10/10 and would recommend this office to friends & family!

I have been going to Dr. Cauchi for over 20 years. Her skills and knowledge are exceptional. Even…read morethough I have my medical coverage through Kaiser, it has been well worth it to work with Dr. Cauchi. She is well known in the field of eye care and I trust her 100%.

Doctor and Staff are friendly and accommodating. They looked up my insurance and informed me what…read morecoverage I have.

Brought my kids in for an eye exam and declined the "optional" retinal picture for $39 on the…read moreintake form. When the doctor (Efrain) noticed this, he explained the only other option would be dilation. I continued to ask questions out of curiosity (as I did not want my child's eyes dilated) and Efrain condescendingly asked, "Are we really talking about $39?" (trying to shame me for questioning his optional fee) I respond... Efrain gets louder and makes comments about my kid not being able to hold still. At this point, I decide to not continue the appointment in which Efrain storms out and slams my kids file on the receptionist's desk and stares us down as we leave the office. 100% do not recommend. It was a degrading experience to say the least.

I rarely write reviews, but this experience compelled me to share. I've been a loyal customer of…read morePack & Bianes (Eastlake) for over 10 years and have never had issues until now. I recently received a pair of prescription glasses, but unfortunately, the prescription was incorrect. I had to return them to be fixed, which was already inconvenient. What was more disappointing was that I was asked to pay additional fees for their mistake, and no apology was ever offered. Today, I received a text that my glasses were ready for pickup. I called to schedule a pickup, but the receptionist placed me on hold for 15 minutes, only to tell me that there were no available appointments and that I would need to wait another two days just to pick up my glasses. To make matters worse, the receptionist was very rude and ended the call abruptly without any courtesy. After being a long-time customer, this experience was extremely disappointing. I hope the management addresses both the service quality and customer care moving forward.

I was referred by my optometrist to Pack & Bianes for prescription glasses and was told they…read moreprovide great service. Unfortunately, my experience was disappointing. I signed in as a walk-in and waited while three people who arrived after me were helped first. When I finally was asked, they realized my name had been removed from the list even though I was never called. Then I was told I needed an appointment, despite others being seen without one. No apology was offered for the wait or confusion. Based on this experience, I would not recommend this place.

Great staff. Dr. Cummins is very amiable. He answers all your questions to the best of his…read moreknowledge and is also easy to talk to about any concerns. The 2 secretaries Cindy and Judy make a wonderful team and are so helpful in letting you decide which frames are best for you. The only downfall - they don't ask you if you want the Opto-map, which is an extra charge. So make sure you are given the option. I don't think it's necessary unless you have trouble with your eyes. And they don't give you a prescription unless you ask. So ASK! I would recommend them right away to my friends and family!

Staff is very pleasant and friendly. Dr. Cummins is a kind…read morewarm person who makes getting your eyes checked a fun experience. Appointments are easy to get and the wait time in the office is short.